My Experience with Upper Deck Roofing - A Cautionary Review…read more In April 2025, I hired Upper Deck Roofing after positive reviews and confirming they were a preferred Owens Corning contractor. I paid my deposit on 4/2. Shortly after they raised the price due to a measurement error, which I accepted. The first roof install occurred on 4/24--but I immediately noticed problems. They had improperly reinstalled my TruGuard gutter system by nailing it directly through the new shingles. Initially, Jake Calvert (owner) denied it. Only after I showed video proof did they acknowledge it. Owens Corning and TruGuard later confirmed in writing this method was improper and damaging. I was told it voided warranty coverage. Jake shifted blame, claiming a vague email was warning enough. A rep from their team admitted they should've told me to have the guards removed. After legal pressure, & refusing to sign a doc waiving consumer rights, a second full roof tear-off and new system install occurred on 5/28. The final roof looks good--but getting there involved months of denial, pressure, and emotional stress. This process cost me peace of mind, time off work, and trust. I'm sharing so others go in with eyes wide open. Video available. Proceed with caution.

Jake and his team at Upper Deck Roofing were truly a pleasure to work with. They were able to…read moreinstall my new roof quickly (within 2-3 weeks of signing the contract), and had the job completed within one day. They were meticulous with the installation and clean-up. After they were completed, I walked my property to look for nails as a precaution and didn't find a single one. Jake was also very helpful when I had a lot of other questions throughout the process. So glad I chose Upper Deck Roofing and would recommend them to everyone.

I submitted a form to have my roof inspected and was notified that same day. Barry inspected my…read moreroof on the following day. I was expecting a sales pitch but to my surprise Barry told me that my roof was fine and didn't need any work other than fixing the flashing around the chimney. I really appreciate his honesty!! I will remember this company when the time comes for a re-inspection and possibly a new roof.

They kept changing the time they said they were coming out to inspect my estate but they didn't…read moreshow up! Unfortunately i don't speak Spanish if i did perhaps there wouldn't have been so many mistakes made but the quality was poor and they were asking for a very large amount of money. I finally had to cut my losses. For Valor Roofing the one company I'm so glad i called came out and just knocked everything out! So professional! So kind and fair with pricing all was done in 2 days by For Valor Roofing.

WONDERFUL! Stonebridge delivered as promised all through the roof replacement process. They kept us…read moreinformed along the way and we never had to "chase" them to find out what was going on. The quality of the work was excellent. As a matter of fact, when a team inspector came to look at the job after the roof was finished, he saw something he didn't like and team come back and make the correction. I highly recommend Stonebridge to anyone who needs a new roof.

Try a follow-up on the automated replies, don't make me chase you down to give you money. Finally…read moregot thru and scheduled out an appointment AFTER confirming it was going to be worth it to them (minimum cost). Ended up canceling the appointment and went with someone else that appreciated the work. Didn't feel comfortable even trying with this company.

We had a pipe freeze in our bathroom during the cold snap in February. Plumbers needed to access…read morethe pipe through the exterior wall, which is covered by siding. Said the siding needed to be removed, but they were unable to remove it. I was concerned I would not be able to find someone to take on such a small job. Called Allen first and they said they could help, and would send someone.Tom came out and removed the required siding, and said to let him know when the plumbers were finished with the repair. When the plumbers were done, we called to have the siding replaced. Kyle came out and had the siding back up in no time. He told me there was no charge for the job. So nice to deal with friendly people who took the time to help us out. We are considering replacing our siding in the near future and Allen will be our first call. Thanks guys!

During the recent hailstorm in O'Fallon Missouri, my house got damaged very badly come to find out…read more I had a very high deductible on wind and hail so needless to say I did not have enough money to repair my house Tom and the guys at Alen roofing help me figure out a way to get my house fixedand be able to stay dry. I appreciate everything they've done. They've been very very wonderful them to anybody. Thanks again.

I would give them 1 stars if I could but I felt bad for the actual workers that replaced our roof…read more The issue is with management. They promise to do all these things and point out so much to the insurance inspector just to do the bare minimum job and not respond to calls or texts after. The contractor who was responsible for handling our case left the company right after he got us to sign documents. Then his manager, Bailey, came and promised all these replacements and pretended to care about the job just to collect the full insurance check from us and not return the amount owed to us for a full month when they said they would send a refund check the next day. Whenever we called they would lie and say they sent it in the mail or they're going to drop it off the next day. They never replaced our gutter guards or the gaps between the roof and wall that were causing leakage in our walls in the first place. Had to get the owner of the company involved and threaten to sue just to get our check back and STILL did not get anyone to fix the gaps as promised. The company is more concerned with their "multimillion dollar projects" than any other paying customers. If they handle paying customers like this, I can't even imagine how they treat their workers. We fully regret working with this company and do not recommend it to others.

Riverside put my roof on and I now have a leak which they fail to repair. They will not respond to…read morephone call or anything. The roof is still under warranty. I do not recommend them in fact RUN!! All seems well in the begin but you better hope nothing goes wrong. Water is coming in my house and they don't care. They've been paid and that's all that matters to them.

We are very happy with the work Ortega Brothers Roofing did on our home. Chandler was excellent…read morewith communication--responsive, clear, and professional from start to finish. The crew worked hard, kept to the schedule, and delivered high-quality results. Chandler even fixed a problem before we were aware of it, demonstrating his attention to detail and integrity. Our roof looks fantastic now, and we wouldn't hesitate to recommend them to anyone looking for reliable, skilled roofing professionals.

Without doubt the best company I have ever dealt with! From the initial estimate to the final…read morecompletion of the work, everything was well beyond what I expected. Chandler was very professional and always followed up to insure the project was completed on time. Our roof looks great, better than I expected. Another plus was no subcontractors! You will be very satisfied if you choose this company.

WCC Roofing is fantastic! We recently had an issue and not only did they take my call before 7:30…read moream, but was at the house and took care of the situation before noon. Always professional, always reliable! A great company to support and give your business to.

From the owner: WCC is a Veteran Owned premier Repair, Remodel and Restoration Roofing Contractor. We also offer…read moreSiding and Gutter Services. Our Project managers will see your project thru from acceptance to completion.

Called Friday for a quote and by Saturday afternoon the job was finished! Polite guy who did an…read moreincredible job cleaning the gutters! I can't wait for it to rain!!!

They came out quickly and fixed some damage. Very reasonable and very easy to work withread more

A terrible hailstorm caused four of our buildings to need reroofing. Bull Exteriors handled the…read moreentire job including gutters and we were pleased with the professionalism and quality of their work. Their crews were very good people to have on the property. No loud music, an English-speaking Manager on site, very good clean-up of nails and paper, and if we had any questions, always phone-accessible Management. They did what they promised and because they were a preferred Liberty Mutual Vendor, they communicated with them and saved us a lot of time. President Iran Mendez and his Production Manager Israel Mendez were just the best to work with. When bad things happen it's important to have good people to help you get back to normal.

It took a year and 2 months to do 2 pieces of siding, wrap 5 windows and 40 foot of gutter on each…read moreside workmanship was good. Communication was absolutely the worst.