I have had amazing service when I have seen Michelle!!! She is the best!!!! I am so happy with my new look!!!!!! Didn't have any problem with the charges. read more

Darling and Dapper - My new style from Michelle. She is AMAZING!!!! - Hair Salons Near Me - Virginia Beach, Virginia

Amazing! Period. Just amazing. The service, vibe and talented stylists are all top notch.

As the bride, I wanted to capture the fleeting, unforgettable moments of our big day (while looking my absolute best) as I've been told it goes by in the blink of an eye! I was fortunate enough to receive a recommendation for an incredibly talented hair and makeup studio from a family member who used Darling and Dapper for her wedding in October of 2024. After reading the different artist descriptions on the Darling and Dapper website, I knew Taylor Shira and Carolina Updegraff were going to be a perfect fit for what I was looking for on the day of the wedding! Taylor and Carolina exceeded my every expectation! What struck me most about Taylor was her ability to help create a calm, inviting atmosphere on the day of the wedding. She is such a sweet, energetic person with such a positive personality to boot. What struck me most about Carolina was her ability to recreate the exact makeup look from any inspiration picture you show her. She is such a sweet, warm person and she and Taylor are the exact kind of people you want to spend time with on what is typically a very overwhelming day! Their attention to detail and artistic eyes brought out the true beauty in myself and all my bridesmaids. I truly have never felt as beautiful as I did on my wedding day thanks to Taylor and Carolina. I mostly interacted with Liz, the owner of Darling and Dapper before the wedding day and her level of communication is impeccable as she was always willing to explain the process and truly listen to what you were hoping to achieve with your look, so we knew we were in good hands the day of the wedding. Taylor and Carolina are not only a master with any hair or makeup style you throw at them, but they are also true professionals. We chose to get ready in the bridal suite of our hotel and they both arrived on time, maintained a friendly and approachable demeanor, and made us feel truly at ease throughout the whole day! Their level of communication is impeccable as they were always willing to take feedback (without taking it to heart) and truly listen to what you were hoping to achieve with your look, so we knew we were in good hands the day of the wedding. With our wedding being an outdoor wedding, on July 12th, in Virginia, I was slightly nervous that my makeup was going to be ruined before we even made it to cocktail hour, but Carolina worked tirelessly to support my dream of having my desired look (and boy did she succeed)! Taylor worked tirelessly (up until I left the building to walk down the aisle) to support my dream of having cascading curls down my back and cascade (and last) they did! My six bridesmaids all chose different hair and makeup inspirations and were all extremely pleased with their work. Working with Taylor and Carolina has been an absolute pleasure from my bridal hair trial session to the end of the wedding day. Their exceptional talent, professionalism, and dedication to their craft makes them a stand out choice in the world of bridal hair and makeup! I wholeheartedly recommend their services to anyone seeking extraordinary hair and makeup and an unforgettable wedding day! - Mrs. Canavos read more

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Watch what they charge you, they overcharge and refuse to credit your credit card. Unethical manager named Liz. A crook

Ah, where do I begin with this charming establishment? Let me paint a picture for you. Imagine a salon that doubles as a black hole for your bank account- a place where your credit card is mysteriously charged for things you can't quite recall purchasing. Haircut or heist? You decide! After a hairstyling, review those credit card charges carefully. I have been overcharged $200+ on more than one occasion. After questioning the payment immediately as it was charged, I was assured everything was correct. After examining the charges again the next morning, I knew something was off. It took multiple phone calls before the owner agreed to fix it. It then took multiple days to receive my refund. The cancellation policy is a thing of marvel. Cancel less than 48 hours in advance, and you might as well have signed over your firstborn. They treat availability like some sort of mystical unicorn-hard to find and easy to exploit. Plan your life accordingly, or suffer the monetary consequence. Any good business owner would know that clients should not be held responsible for the livelihoods of their employees. Clearly, the owner doesn't prioritize taking care of the stylists if she feels the need to siphon money from clients' accounts. But here's a nugget of wisdom: dispute any questionable charges with your bank, because you have every right, and you will get your money back. They cannot legally hijack your account for their creative billing practices. As for their staff, well, they come and go with the regularity of seasons. Except, instead of the beauty of autumn leaves, you get the joy of constantly explaining your desired hairstyle to a new "artist" who'll be gone before you can even book your next appointment. Walk in and survey the scene for yourself. Empty styling stations surround the room, centered around the barber's station that acts more as preserved artwork- having never been touched during any of my visits. This revolving door of talent is less about variety and more about survival, as few artists have been able to endure the management's unique brand of motivation-by-demoralization. The owner and these few employees are far from the supportive, confidence-building women they claim to be on their website. For a salon that claims to be such "high end," you'd think that customer satisfaction was always a priority. But an elaborate process of belittlement and overcharging suggests otherwise. If you're into financial masochism with a sprinkle of inconsistent service, it might just be your version of paradise. Otherwise, I'd suggest heading elsewhere unless you enjoy watching your money -and possibly your wits-disappear quicker than their stylists. read more

The salon is gorgeous. But my experience has been devastating. I asked for a short cut and it's beyond anything I've ever had. It's blunt, butch and unflattering. I've cried over this and can't look at myself. Went back a few days later to see if they could help my style it, they tried but it doesn't help. Owner didn't seem to upset about it. read more

I have been seeing Taylor Ashlea for almost a year now and she is absolutely adorable and amazing! I absolutely always look forward to seeing her and what she is going to do for me at my next appointment. It's never a dull time & I always leave so happy!! I hired Darling & Dapper, Taylor specifically to do mine and all my bridesmaids hair. She absolutely killed it, a true expert in her craft. Highly recommend Taylor! Highly recommend Darling and Dapper & all of the incredibly talented stylist they have ! read more

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Darling and Dapper was recommended to me through a friend and goodness, did they do some amazing and beautiful things to my hair. William was able to highlight/lighten, cut, and style my hair perfectly two months before my wedding day. Further, on a drop of a dime literally 5 days before my wedding day, they were able to find two women who could accommodate 7 of my bridesmaids with both their hair and makeup. And not only that, but the entire staff is just super nice and incredibly talented beyond belief. I 100% recommend this place for any bride and/or person who wants to look and feel amazing without stress! read more

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BEWARE!!!!! My fiance has been going to this salon for almost a year and never had complaints always said it was great, always said they did a wonderful job on her hair. She loved this salon and would always recommend it to people anytime she was asked, even considered it for our wedding. Unfortunately she is never going back to this salon due to us being charged TWICE for 400 dollars for an appointment she never knew she had. She called to the salon to understand what the charges were for just to be told "stylists need to maintain their lively hood as well and there is nothing they can do because the stylist has to get a paycheck." While we fully understand the stylist is losing out on making money because my fiance didn't show up to the appointment, The fact that she never had any text messages confirming the appointment (which is how they typically remind her of appointments) and on 9/28 called to let this salon know she wouldn't be able to continue getting her hair done as consistently as she was is unacceptable. We gave this salon ample time to book a client within the same timeframe of the appointment she had cancelled. They messed up her bank account because we're charging her to the point of it freezing her account. This is absolutely ridiculous and unfortunately she will never be able to be serviced by this establishment again because we cannot trust them. read more

We had Darling & Dapper do hair for myself (bride) and six attendants at our May wedding. I worked with Taylor, and she was amazing from the beginning. The trial was awesome--Taylor worked on the style until it was absolute perfection. Furthermore, she gave me her cell phone number so I could contact her directly with updates, which I did do once or twice. Taylor is super upbeat, fun, and really great to work with: the exact personality that's perfect to have for the bridal party during getting ready time. On the day of the wedding, Taylor and her co-worker were right on time and got everything set up promptly. They were super quick and efficient and everyone looked absolutely stunning. One of my bridesmaids commented on how much more she liked her hair for my wedding than her own wedding!! Taylor and her co-worker were also really great about putting in flowers in everyone's hair which was a last minute change. I had never been in a wedding where the bride paid for everyone with a single contract, but now that I have been I prefer it that way. I could take care of the bill easy peasy online, and then everyone just Venmoed me afterwards, and everyone tipped on their own. It made it way easier and I felt a lot of peace of mind knowing everyone was paid in full. Overall I would absolutely recommend Darling and Dapper--they were fantastic to work with and Taylor especially is amazing! read more

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Unprofessional! They don't know how to do hair or makeup but know how to take your money. My daughter went for a hair and makeup trial for her wedding. She ended up with horrible hair and makeup and had to cancel her wedding appointment with them because everything was done badly. They charged her for both the trial and the wedding appointment that was cancelled. They get their money first then give horrible service or no service at all. I would not recommend them for anybody. read more

My daughter booked Darling and Dapper for her and myself for hair and makeup on her wedding day and we worked with Liz Blackmon. Both of us do not wear makeup so I was a little hesitant. We first did a trial two days before the wedding and then Liz met us at our hotel in Norfolk on the wedding day. Liz is so incredibly talented! She is so friendly and she listened to us and she also made suggestions. Liz did the most amazing job! I could not believe how good my daughter and I looked! Liz made us look naturally beautiful. We received so many compliments. Our hair stayed intact all night even though we danced a lot and our makeup stayed in place. Thank you, Liz, for making my daughter and I look glamorous on her special day!!!! read more

Liz Alfier is awesome. She did my hair and makeup for a Great Gatsby Themed event and she did a spectacular job and I received so many compliments and I highly recommend her for a haircut, color, bridal party, wedding, and any special event that you want to look great. Thank you Liz!!!! read more

Darling and Dapper - Veil Studio's (Liz Alfier) did my hair and makeup for a Great Gatsby Themed event. I received so many compliments from this. - Hair Salons Near Me - Virginia Beach, Virginia

WARNING. IF YOU HAVE DARK HAIR DO NOT COME HERE. I'm not from VA and have been looking for a new stylist since mine had a baby and never returned. When I got in the chair I politely advised I have never boxed dyed my hair,I have been doing my hair since I was 17 but recently took a break after I got pregnant with my son. I showed my "stylist" a picture and asked if she could do this,I stated if she could not please let me know and I would just take a haircut. She said she could mimic the picture so we started. She complimented me on my hair and how healthy it was!! When it came to processing my hair with foils,she looked at how light my hair had gotten (like I explained it does take color very well) and stated OUT LOUD "I wish I listened to you that's such a bright blonde". When it came time to take the foils out my hair she used a RAG?? SHE PULLED THEM OUT WITH A RAG. PULLING MY HAIR OUT. I advised that it was hurting me and she stopped. She stated "we might have to do a curtain bang" I DID NOT ASK FOR THAT. My patience was going very thin at this point and I prepared myself to know my hair did not look good. While washing my hair she had told me a story about how she "accidentally" turned a blonde client brunette last week. I wanted to cry because I just knew she ruined my hair. After I was washed and blow dryed my hair looks nothing like the picture. She gave me TWO blonde pieces. TWO in the front of my face. Not to mention she completely fried my hair. how did she completely fry it after complimenting how healthy it was? I was still nice enough to consider paying for her time but I did let her know this is not what I asked for and I did not like it. I got to the register and she says she charges 100 an hour. I have NEVER heard anyone charging 100 an hour. The most I've paid for my hair is 275 WHEN I ACTUALLY LIKED IT. I was there for 6 hours probably because she had no idea what she was doing. I paid her for her time and even left her a tip because I was there basically all night. My appointment was at 3 and I didn't leave until 8. This is unacceptable and if you guys cannot train your stylist to work on dark hair maybe you should be honest with clients before one has to return to our corporate job the next day with only TWO blonde pieces in the front like a teenager in highschool. I will not return here ever again. read more

They did an unprofessional job in the wedding trial. Therefore, we canceled the wedding appointment. We agreed to pay for the trial, but they refused to return back most of the cost of the wedding appointment which they took in advance. read more

The team at this salon are the BEST OF THE BEST!!! We had a hair emergency when another salon messed up my teen daughters hair color... instead of vibrant green, we got forest green. Liz made room to get us in asap, fixed the color and did an amazing job!!! We have gone to her ever since! I am pretty easy, a few highlights and cut... my daughter is quite challenging, always changing hair color and style... but we always let Liz work her magic and always leave happy and looking good!!! I recommend this salon wholeheartedly!!! read more

I booked Darling and Dapper months ahead for my wedding since I knew it was a popular day and I wanted to be sure that I secured a beauty vendor. When it came time for my trial, I asked the bridal coordinator if I should straighten my hair beforehand since I have naturally curly hair and I wanted my up do with straight hair. I was told it wasn't necessary and to arrive with "dry hair." When I showed up for my trial with Amber she was surprised by this but said she could work with it. She proceeded to straighten my hair using a blow dryer and a round brush and then followed up with a flat iron. I have never had my hair straightened using like this and became worried that my hair style wouldn't reflect how it would be on my wedding day, and that my stylist didn't know what to do with my hair texture. Before she began the up do, she started with the makeup. She did a good job trying to execute the look I presented, but I realized from the trial it was not for me. However, the other parts of the trial left a lot to be desired. At the end, I realized that my lipstick was put on crooked and even had some eyeliner on my top lip. Somehow she missed this, and I had to bring it up to her to fix, which it was still not completely fixed when I left. The colors she had were pretty limited for someone with a darker complexion, so I thought to maybe just bring my own lip colors instead of using hers. When I left the salon to take pictures in more natural light, I noticed my foundation was not the right color, and that the setting powder was not matched for me. The pictures I took made my face look gray, with and without flash. I already had eyeliner smudged less than an hour after I left. She managed to get highlighter in my hair from over application. A few hours later, I had pins falling out of my hair and my up do was coming loose, so I had serious doubts about the longevity of my style on my wedding day if I was going to be dancing and moving. I quickly decided that I needed to find someone else for my wedding day and luckily found another vendor who immediately gave me a much better peace of mind about the process. I contacted the bridal coordinator to inform her that I was very unsatisfied with my trial and though nowhere in writing does it say they do not offer refunds for trials, she would not refund me and offered me another trial or to use my deposit for some other service. I declined since I already found another vendor and did not want to waste anyone's time, and because there was no guarantee that someone else was even available for my wedding. I am sad to be out of nearly $300 for such disappointing results but the silver lining is that I found another vendor in time that seems to be more knowledgeable and reassuring. I can't speak on their day-to-day services, but as a bride, this place left me disappointed. From my experience with talking with other vendors, a stylist should reach out to you before your trial to know what they are working with and what styles are desired beforehand to prepare. As a woman of color, it can be challenging knowing if your stylist is experienced with working with other hair textures or knows how to color match, and it is frustrating to get results that show that you are not their typical client. This place just wasn't for me and I would advise other brides who have different skin tones or hair textures than what's all over their social media to be weary of who is styling them. Though I don't plan on using them in the future, Anna handled my complaints like a professional and offered another trial; the remedy just was not enough as there was no mention that another artist was available for my wedding. read more

I used Darling and Dapper for both my Engagement Shoot and my Wedding. I had 14 women in my bridal party who all wanted their hair done, and about 9 who wanted their make-up done as well (including myself). I was originally very nervous about this because I knew it would be a tall order. However, I was BLOWN AWAY by Darling and Dapper's efficiency and pace. They created a very thorough timeline to make sure every person knew where she needed to be and when. They were even ahead of schedule most of the time ensuring all our hair and make-up was done way in advance of the deadline we had. I loved working with all of them and every.single.one of my ladies looked STUNNING. For my Engagement Shoot Sarah came up to D.C. at 5:00am in the morning to make sure I looked perfect for our sunrise photos. These ladies are the best and I am so so so glad I got to work with them! read more

So I have to say it's been a long time since I've been in a professional salon but I was so happy to check this one out. I received a recommendation from a friend at church and then my husband found they had a Groupon right now for $20 for a shampoo, style, and cut. I made the appointment with Cheryl and she did a great job. My hair feels fantastic and I was a little worried about the cut I chose but it turned out awesome and far more versatile than I expected. She wasn't very talkative but it proved to be because she was very focused on getting my hair just right. She even incorporated my side-shave that I've been keeping because I lost my cousin to cancer and plan on trying to keep it for 7 years (how many she lived battling). The other stylist and staff were super nice as well. I will definitely be going back for more services in the future. And just as a side note..the music and ambiance of this studio is awesome! It was clean, homey, and fun. read more

I went to Behind the Veil Studio because I found a Groupon for a partial highlight, so I made an appointment and was able to get in the same day with a stylist named Dawn. When I walked in I was greeted immediately with a warm welcome from Dawn who was excited to meet me and get started right away. Through personal experiences I'm always nervous about going to a new hair salon and trusting a new stylist. It seems like some are great at color, but not so great at hair cuts, some are great at hair cuts but not so good with color...some just do what they want... but Dawn was the complete opposite she highlighted and cut my hair exactly the way I wanted and pictured it. It's been a very long time since I've left the salon loving my hair and after I left Dawns chair I FELL IN LOVE WITH MY HAIR!! I am so, so, so lucky to have finally found an amazing, talented, experienced, affordable stylist and I could not be happier. If you are not in love with you hair then you are going to the wrong person..if you are ready for a change or just need a touch up rest assured Dawn is the hidden Gem you've been searching for!!! read more

When I arrived I felt like I had just walked into someone's home. The place was very cozy beautifully decorated with a charm. Right away the staff helped me out with ideas on hair cuts because I was wanting to try something different. I went from long to short and Liz did an amazing job! I Love my new haircut. I have had so many complements on my new cut. Some of my coworkers even thought a new person was hired ha ha! read more

Liz was awesome! She did my hair and makeup for my wedding in Sandbridge and I have never felt so beautiful :) I hardly ever wear makeup so I was very unsure on what to do for my big day but I provided Liz with some photos of what I liked and told her to do what she thought would look best in that direction and she went above and beyond to make everything perfect! She also did a few of my bridesmaid's hair and everyone was very happy with the final outcome. I would definitely recommend Liz for any of your hair and makeup needs! read more

I cannot comment on the quality of services here since the salon will not return my calls - This review is for the lack of professionalism and responsiveness I have experienced. I have left 4 messages (the phone has never been answered by a person) over the course of 10 days (7 business days) and have yet to receive a return call. Ideally I would simply choose a different place, but as I mentioned in my messages I had already purchased two Groupons for a cut, style, highlight, and deep conditioning treatment. It looks like I am out the money and will have to find a different place anyway. Perhaps the salon does good work, but I highly advise against purchasing services ahead of time as you may very well end up swindled. read more

I can not say enough about this place!! I have been taken care of every single time. The staff is amazing and I have always love the way my hair turns out!!!! The make up is awesome and I never felt so beautiful after getting my hair and makeup done for a wedding. I highly recommend them!!! read more

My girlfriend got groupons to get partial highlights and a haircut on Valentine's Day earlier this year and the hairdresser miscalculated the concentration and over-dyed her blond hair with damage so extensive that they could not even finish drying or brushing it because it had turned to glue. Instead they braided the wet hair and claimed they would provide treatments to repair the hair as well as the haircut at a later date, yet still charged the groupon. It has been three months and she has still not been able to reach them after calling numerous times and leaving messages. Avoid the hassle and find another salon! read more

I did not enjoy my experience dealing with the owner, Liz. Liz stated she was available to do my makeup on my wedding day so I proceeded with the makeup trial and paid the $75 deposit. Three weeks later Liz emailed that she was going out of town and will not be available to do my makeup the day of the wedding. She passed me along to another stylist. Definitely not professional at all. Thankfully I decided to go w/ another vendor. Nina did an exceptional job on my makeup the day of my wedding. I also was able to get my deposit refunded through my bank credit card. Do your research and shop around through google, yelps, and recommendations from acquaintances, friends, and colleagues. Don't rely solely on Wedding Wire and Knots reviews. read more

I got my hair and make up done at Behind the Veil for a wedding last month. I've been in several weddings before that required me to get hair and make up services from other vendors, and I have to say, no has been as good as Behind the Veil! I was so so happy with the outcome! I didn't have a clear idea of what I wanted at first and I vaguely described my vision, but the hair and make up ladies read my mind and knew exactly what I wanted! They were friendly, professional, and made me feel so comfortable, even offering me a glass of wine. If you're getting your hair done for any special occasion, ask from British! She was awesome! I also noticed other customers getting their hair done. They cut, color, style -- they do it all -- and all with a smile. I strongly suggest that you go here to get ready for any special occasion. I had a great experience here! I would give them 10 stars if I could. read more

They were really nice and did a great job on my hair, I went in with a groupon deal for partial high lights and a deep conditioning job. But the woman doing my hair took FOREVER. Chatting with anyone and everyone else in the salon. It took over 3 hours for what should have been a much simpler procedure. read more

This place is amazing, the atmosphere is so nice! From the super pretty, sweet and helpful staff to the furniture and decoration this place is just lovely! AND i adore my haircut! Wonderful experience! read more

Just in the beginning of the month I had went to Behind the Veil Studio. Despite not being put down that I had made an appointment three months prior to the day I went was very shocking to hear. However, Liz was able to come and helped me out with little to no time. She asked me if I had any allergies to any makeup products and I was able to show her what I wanted my hair and makeup to look like. She was able to ask if my hair looked just how I wanted it and if I wanted to add more to the makeup. I was very pleased with her job and she let me have a say in what I wanted. She as well gave me eyelash glue in case my eyes continued to water to stick them back on. Overall it was $150 for hair and makeup and would love to go back but sadly I don't live in Virginia. read more

I am new to the area and through a group of military spouses I found amber. I can't say enough about her, she really takes her time and ensures you are happy with her work. She appears to be happy to be working for this company and takes pride in her work. I am going to be very sad when I have to leave and find another hairdresser. read more

Yesterday was my first time going to Behind the Veil. And it was absolutely a perfect experience. My stylist was Elizabeth Blackmon and it was more like hanging with a girlfriend who happens to be an amazing hair stylist. She made me feel beyond comfortable and took her time with the cutting as I am usually nervous. She then styled my hair so beautifully. I couldn't be happier with my experience there the place is beautiful the girls are beautiful and the service was beautiful. I had multiple compliments when I went out to dinner last night and was feeling like a million bucks! I will for sure be returning and recommending everyone else there! Oh also the girl the front desk was so sweet that she actually walked me out to my car with her umbrella if that's not customer service I guess I don't know what is. read more

When a bridal crisis hits -- whether its nerves or a wardrobe malfunction -- Behind the Veil Studio comes to the rescue without batting an eye. Last week, I got my hair and makeup done at Behind the Veil with the bride and fellow bridesmaids. I brought a photo along of the updo I wanted and my stylist did an excellent job recreating the look. All of the other updos and styles on the bride and bridesmaids were also spectacular and held up during the ceremony and reception. The makeup artist who did my makeup is amazing. She shaped my neglected eyebrows and the makeup looked natural but noticeable, which is what I asked for. The moment we realized that this is a special place is when two bridesmaids changed into their dresses and the zippers broke. With the ceremony in less than an hour, you imagine the panic. The hair stylists and makeup artists of Behind the Veil went right into crisis recovery mode and brought out sewing kits and sewed the girls into their dresses. The two bridesmaids made it to the ceremony on time and you couldn't even tell that they were sewn into their dresses. We all looked gorgeous, especially the bride. We couldn't have asked for a better experience. read more

I had Morgan as my stylist and had her do two trials and both were okay. First trial, the style looked nothing like the picture, second style two hours later the curls went flat and the braid came out. I am just happy I did the trial because I would have been let down if I had her on my wedding day. Liz the owner though I will say was great, she was easy to communicate with and wished me well in finding someone that will be able to work with my hair come the wedding day. read more

Megan Morgan did my hair and I love it so much. And she was so sweet. Everyone loves the color of my ombre too!

I love coming here. The staff is friendly and the location is beautiful. You leave feeling like they truly care about you and want you to come back. Top notch all the way! read more

I used Darling and Dapper for my wedding and I was so happy with my choice. Liz (hair) and Sarah (make-up) both worked so hard to make myself and the girls in my bridal party look and feel great. Liz was so friendly and really did an amazing job on everyone's hair. Our hair all looked fantastic and the looks lasted throughout an incredibly hot outdoor ceremony and reception. Sarah also did an amazing job. Our make-up was flawless and I really felt like she was able to highlight everyone's natural beauty. I would definitely use their services again. read more

This friendly ladies ruined my hair color , will never recommended or go back :(

The stylist that did my trial had a "family emergency" on the day of my wedding and did not come. Now I understand emergencies but the stylist that did come told me that I was lied to and she was really at another wedding. Great. The second stylist showed up an hour later dressed like a hooker (bra and see through shirt) at my wedding! Really I threw her out when not only was she dressed inappropriately but she didn't have anything to actually do hair or makeup. My wedding planner had to do two of my bridesmaids hair and she did a better job than the girl they sent in place of the hooker who is the Receptionist!!! Since when are receptionists qualified to do hair!?? When I asked Liz for a partial refund she said no that amber was still paid $250 wow nice for a receptionist!! Again their services are no longer living up to their reputation. STAY AWAY!!! read more

Went in for my hair and makeup trial at $175. Was not at all happy with the hair style. After weeks of waiting for them to contact me I contacted them and had to remind them about the re-trial. In the midst of this we discussed hair extensions, shortly after I received an invoice for 100$. I assumed this was for the extensions (my mistake) turns out it was holding my wedding date and it was non-refundable. Then I receive another invoice for 140$. I was confused so I called the owner and she explained that the 140 is for the extensions and the 100 was to save the date. I explained that I assumed the 100 was for the extensions, she then told me it was nonrefundable and the invoice explained that. (make sure you read any paper work before you pay a bill) I can't understand that after explaining that I was unhappy with my trial why would they save the date?? The was no discussion of holding my date, there was no discussion of what would happen on my wedding day, there was no contact signed. They just basically assumed I would hire them after the free ($175) retrial instead of refunding my money and proving their work first. So I am out 275$ for nothing. I don't see how a business would charge someone for something they are not happy with. Apparently she needs the money more than I do!! Very unprofessional and shady. I'd give less then 1 star if i could. read more