The women at the front desk are impossible to talk to. I just wanted to set an appointment for a drain field replacement estimate, and they wouldn't set a time beyond, "we'll give you a day and we'll call a half hour before we show up." When I explained that I have a job and can't just be sitting at home all day, they briefly offered an hour notification before arrival, until a second lady who was yelling and backstabbing me in the background throughout the conversation told the receptionist I should go somewhere else and told her to hang up on me. I don't know what's going on over there, but the front office needs some counseling or medication. I'd stay away until they get the help they need. read more

Courteous, friendly and on time. Great experience with the front office and technician. Also best value for pump out service.

Service request was accommodated and accomplished in a timely manner. They were as always friendly, thoughtful and thorough. Great job.

Been using them for over 20 years, until today. I asked them to do the exact same service they have been doing for decades and instead they got rude and obnoxious, yelling at me over the speakerphone in their office, than hung up. Plenty of other septic places out there. read more

Danny's did my residential 1000 gal septic tank pump in 2010. They had the records. Today I had him pump it again because it's recommended. Men got it done in 30 min with out issue which is amazing in SE Fla. Also the best price in town and without tricky up-sales like pressure washing. I highly recommend Danny's for septic tank pump outs. read more

Danny's Septic Service - Tank lid - Septic Services Near Me - Lantana, Florida

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Just got off the phone with a woman at this company who explained that I was being charged an extra $100 for a labor charge when I was going to have my grease trap pumped. I asked exactly what for and she said the last time I had it pumped it was extra thick grease and that they would have to use a hydro jet to clean it. I asked, so they are going to pump it and then clean it with a Hydro jet? She said yes why? I said because I just want to make sure that if I am being charged an extra $100 for Labor I want to know what exactly what was being done for it and that it gets done. Boy did that tick her off! She starts YELLING and making rude remarks about us the people calling for service. I wish I could upload the recorded conversation here so you could hear it word for word. She came up with alleged notes that the owner was a pain in the ass and that they should stop servicing us and tell us to find someone else. The owner of our company is a 110 pound Woman from Thailand who has used this company for over 20 years when Danny really owned it. STAY AWAY! These people will come up with anything to make it a $500 charge and then berate you when you ask exactly what are you going to do for that amount! read more

We've been using Danny's service every time I needed service. I recommend his services completely and don't even think to call another. My wife and I trust Danny's septic service read more

Update#2. As you can see, the reply is very harsh from this owner. The report you made to the health department and Loxahatchee River is a waste of time since I didn't do anything wrong. I was trying to help you, so you would be familiar and save your customers money, and that Loxahatchee River will inspect at no charge versus the health. You can call the health department to get the inspection and pay the fee or you call Loxahatchee River and they do the inspections for free. You text me and told me that you called Loxahatchee River and I know the answer and to remove my review. No I do not know the answer. I asked you to tell me what happened. You did not reply. I am a businesswoman. I'm in the construction 30 years, this would be my 3rd septic tank I had demolished. I'm a female and yes I agree. I love to see females in the business. I was trying to teach you something but obviously you have a hard head, and would not listen, nor the woman that was yelling behind you. Now all I asked, you was to verify what I was telling you and I did even show you proof in the letters that Loxahatchee River has an agreement with the health department that Loxahatchee River will do the inspections to save their customers the fee. I asked you to verify it and let me know and I will remove this review. Again I'm trying to help you with your business. The letters I sent you as proof you stated is from 2016 and it's not valid. Loxahatchee River has been doing the inspections since 2016 and this is the agreement. Loxahatchee River in the health department has made disagreement in 2016 so it's been 6 years. It has not changed. So please tell me where I am being difficult. I'm trying to teach you something. I don't care if you've been in business for 20 years, there's always something to learn. Good luck with your temper. You will need it. Update: I received a text from the ( Laura Camhi ) woman who state she called Loxahatchee River and I stated I probably know the outcome and I need to remove this review. No I do not nor did she reply when I asked the outcome by text. These woman running this business need to put on their big girl pants on and admit what they said was wrong and admit. I love women running a business speaking from a business women myself. YOU both are wrong and why not just say it?? read more

Highly recommend this company, I called on a Saturday to inquire about service and was helped by Laura, I was so stressed and after speaking with her I knew that the job would get done, and it did! She was so kind and displayed such great customer service! I don't wish septic issues on anyone, but if I do come across anyone they will certainly know who to call! read more

Amazing company and always honest ! I have used this for years. Always on time and the guys are great. The office ladies also helped me with all my questions read more

I see the sharp responses from the owner and I'm ready for the same. Very unprofessional! We are currently having an issue with our septic tank (poor flushing and gurgling noises) so we reached out to Danny's Septic Service, a service we have used in the past as recently as February of this year. We were luckily able to set an appointment for this upcoming Wednesday. Because we had our tank drained earlier this year, we called back to ask questions like why would it be necessary to have our tank drained again in such a short period of time, what can we do better moving forward to minimize the number of times this service has to been done? It's unfortunate that the person who answered the phone was condescending and very unhelpful, and had the audacity to google search our property and mention the number of vehicles in our driveway, questioned how much tissue/soap/lotion/conditioner used, how often we have guest visit. Then I suppose the "manager" got on the phone and was rude and unprofessional then she had the nerve to say we were being snippy by asking too many questions regarding a service we will be eventually paying for, then she informed us that she would just cancel our appointment because they had already been of the phone with us too long. We had used this company 2 previous times before and this would have been the third. We were fortunate enough to have another company coming out tomorrow morning to determine the exact nature of the problem with our septic tank and answer any questions we have regarding future maintenance and or if a plumber is required. Danny's Septic Service's customer service was horrible! I said I would post a review and was told to go ahead, so here it is. After reading other reviews, I am also questioning the quality of service I already paid for. We will never recommend them to anyone. I would give them negative stars if I could. read more

I recently used Danny's Septic Service and they were honest, transparent with pricing, and professional. Service guy came out was early, nice and efficiently did the job. Thank you. read more

This business is awesome. I called on a Monday evening with issues with my septic and they were kind enough to squeeze me in the next day. The woman who answers the phone is such a sweetheart. She was so helpful and she provided the best customer service. The guys came out. Fixed my problem and I was good to go in no time. They also had the best pricing. What a great company and such a rare find now a days. Thank you. read more

great service. we use them for every clean out and they were able to help us out same day when we had a back up!

Danny's just finished replacing a drain field. Job is good. However it took six months. When I would call the office to check the status they world give me conflicting information. They claim to use one engineer which causes such a delay, then maybe use two engineers? I'm a little skeptical that they really needed this long for the job to be prepared. The actual work took one day l, the permit took one day, etc., but five months to get the engineer to do his part?? Come on! read more

If I could leave Danny's Septic a zero star, I would. I hope this review helps someone save themselves from working with such an unprofessional, untrustworthy, and unreliable septic company. They were hired to install a septic system, besides being delayed for over 6months, they proceeded to take advantage of this and bill us for pumpouts. Then when the system was installed they refused to close out the permit like a professional company would. Save the headache and go somewhere more reliable and trust worthy. read more

I called Danny's Septic Service on a Sunday night because my drains were backing up and spoke to Maryann, who was extremely informative and explained my options and told me she'd have someone out there in the morning. I was shocked that anyone would even answer, no less spend the time to explain. Next morning by 10am Carlos was out at my house and pumped out the tank quickly and at a very reasonable price. He recommended a further evaluation of the system. All in all it was great service. read more

My septic backed up on a Sunday I called first company that came across google and immedialty they wanted to come out for over $600. I then found Danny's septic!! I had the pleasure of speaking with Maryann I was told to reduce use of water in the home save the emergency call. Monday morning I received a call from Maryann that the techs would be out and would call 30 min prior to arrival. Sure enough they did call and arrived in 30 min. Carlos was so polite professional and helpful. He fixed the clog and explained what to do for next time. He could have told me I needed the septic drained and Charge over $235 but he didn't. Excellent customer service from phone calls with Maryann to service tech Carlos. Highly recommend Danny's! read more

I just had my first experience with Danny's Septic Service and I could not be more pleased. After being overcharged and underserved by another local company that tried to sell me a new drain field (mine is fine) and multiple other unnecessary services, I called Danny's Septic and got professional fair service on a new septic lid right away. Problem solved and for a fair price. Finally, a septic company we can trust! Nice people too! Call Danny's for great service. read more

I have no idea what these people are talking about!! This company has been the ONLY company I use for septic services for my home. And honestly, I have a feeling the "did not disclose their fees" commentary I keep seeing is because they simply do not understand that it is an ESTIMATE over the phone. It is very hard to tell what's going on with your septic tank over the phone. When I first called them, I explained to them my situation, and they let me know that it was a good idea to have a service technician come out and pump out the septic tank. $210 for 1,000 gallons or less. They got to my home, and we came to learn that the septic tank was not a 1,000 gallon tank - but a 1,200 gallon tank. So as expected, there was a price increase. They always answer the phone, more often than not a service technician is out the same day to help me with my issues. I've had several of their employee's at my property, and they have been nothing but clean, honest, prompt, and respectful. I would recommend this company to everyone and anyone I know. Do not be discouraged by false claims of the company not disclosing their fees properly. Do a little bit of research on the industry, and you'll be surprised what you find out. Especially since this company is highly recommended by the health department. read more

Our toilets backed up this morning and I immediately reached out to Danny's for an estimate. There pricing was the best quote I have received in the 3 years that I have owned a home with a septic tank.ñ and they were able to get to me this afternoon. Carlos was here about an hour after I made the call. He quickly pumped my tank and was on his way. Very friendly and no unnecessary up selling. I will be using this company for all future septic services read more

Great Service! From the initial phone call to the truck pulling out of my driveway! Priced right and called to say they were 15 minutes behind schedule! I would highly recommend this company! read more

I've been using Dannys Septic for over 17 years and they've Never disappointed. Great service, prompt timing, Honest & professional staff! They are fast & efficient, they explain all costs and don't try to sell you on Anything you don't need! I Highly recommend to friends, family and neighbors! read more

I own a home inspection company (U S Building Inspectors) and when my customers use Danny's, I get the report on-site, and they pump and inspect promptly. The girls in the office are forth right with information for the customer, or me, as to where the tank and drain field are, how much repairs may be, and are very good communicators. Highly professional office. Love this company. Can't speak highly enough of them. read more

I have been using Danny's for years. Always a good price and they show up on time! Efficient and quick too! Highly recommend!!!

Beware! These people do not disclose their fees properly. They tried to stick me with a service fee which they NEVER disclosed.

I was having a hard getting local septic services to answer their phones or return messages. Danny's answered as soon as I called and scheduled me for an appointment. They showed up promptly, were quick, charged exactly what I was quoted over the phone and didn't leave a mess. Couldn't be happier with their prompt, professional and well-priced services! read more

I used Danny's back in 2017 and they did a decent job and happened to be the cheapest I could find. In 2018 I called them again and never got a return phone call. I let a few days go by, I called again and this time booked an appointment. 15 min after booking the appointment, someone called me back to let me know that they were "so busy" that they couldn't make it out until tomorrow. Not impressed. . . will be calling a different company from now on. read more

James and Leticia got it right! Very unprofessional with their scheduling process. Can't get the dates or the times right. First, they tried to come out a week early. Then, they gave me the run around the following week when they didn't show up on time. Good luck, I'd use someone else! And beware! These people do not disclose their fees properly. I hired them to come out for a home inspection and when they finished I was stuck with an extra $100 service fee which they NEVER disclosed. This makes them $100 more expensive than their competitors. I can't understand how they are still in business. When I called to complain, I was repeatedly told that there inspection fee was $225, which is a flat out lie. I was quoted $125, which is exactly the same amount as their competitors listed below. Definitely way better off with another company: Dawson-Williams Inc. (561) 746-4704 or Southern Septic (561) 968-8081 or Bradford Septic Tank Co. (561) 848-2928 read more

Very unprofessional with their scheduling process. Can't get the dates or the times right. Good luck, I'd use someone else!

If I could give one star I would!! Totally unprofessional!! I had my septic line jetted and after it stopped working one month later (I was out of town 3 weeks of that month) the unprofessional "staff" at Danny's septic not only blamed it on me, but repeatedly hung up on me! I work a 9-5 and was told they will not pay their drivers overtime to accommodate me! What a joke!!! If I could give zero stars I would because they SUCK!!!! read more

Unprofessional staff!!! They did not do the job correctly and blamed us for it. Not happy at all.

They are unprofessional. The receptionist is incredibly rude. I will not be using there services in the future.

Danny's Septic has been one of the most unprofessional companies I've ever had at my house. I was inquiring about a new lid b/c it seemed like smell was coming from the tank. Eric came to my house and told me when we got it drained the year before year before no one resealed it and that he could reseal it for $100 or I could get a permanent lid that didn't have to be resealed for $400 after I inquired about a lid that doesn't open that can be pumped out. My husband opted for the $99 fix. I have to mention I did not follow up and check on their "sealing work" because I trusted them and have 3 young children in my home, that was my mistake. Now, in a little over three months, when the temperature is 90 degrees, the smell is back. I called on a Monday and explained my situation, and I was told Eric would call me. After not receiving any voicemails that day or the next( I later learned he called but didn't leave a message) I called back on Wednesday and I spoke to Eric who told me, he would come out on Thursday to see what I was speaking about. I waited all day, no one showed up or called. I called on Friday to express my frustration, and I was told Eric got backed up, and would call me. I did not receive any phone calls. When I called today, Monday, I was told he came out on Friday( I was never called or texted to let me know he was even on my property). I was also told that what Eric had told his office was that I had a broken lid that needed to be replaced and that he told me this in November and that was the problem I was having, and that he did me a "favor" by sealing it up in November. I tried to explain to both the office manager and then the owner, Laura, that was not what he told me in November or I would have just gotten the lid replaced in November, and not given my husband a "sealing" option. Unfortunately, both ladies were rude and kept interrupting me, not allowing me to tell "my side of the story" because they had heard differently from Eric. I asked them to let me finish speaking, but they wouldn't stop talking to listen, even as I tried to continue to talk louder and not let them cut me off. Laura kept asking me,"what do you want from me so we can be done" to which I replied, "I want to be heard from start to finish for the 3 whole minutes it would take without being interrupted." She said she didn't need to do that because she already had the facts.I told her if she refused to hear me out I would need to express my frustrations and be heard online in a review for them. How can a business only hear their employee's side without hearing their customers??? She also kept saying I want things for free! What??? I'm asking her to listen to how her workers are being totally unprofessional in their job and then in responses, and how frustrating that is, and to take responsibility, and so she tries to make me out as someone wanting something for free...when all I asked for was for her to listen. I wanted to be there when Eric came out to my house, so he could explain the shoddy sealing work, that's why I stayed home all day on Thursday! FYI as I proceeded to try to tell my side, she told me she wasn't going to waste her time and then hung up. I can't believe any business owner would treat anyone as poorly as Danny's septic. If by chance Eric reads this: when we spoke today on the phone, you admitted not saying my lid was broken and not telling me it needed to be replaced, you really shouldn't lie to cover your tracks to your company. If you had just taken responsibility, I would have ordered the new cement cover from you. I was never trying to get anything free, but now, hearing this new information, I obviously wasted $100, and I'm no better off than I was back in November! read more

Great service. Prompt, professional, friendly, and goes the extra mile. Not the first time we have used them and won't be the last. Highly recommend to our friends and neighbors. read more

Awful. Laura, the owner, does not seem to care about customers. They pumped my tank - $395. Then they sold me a new lid because they could not get to the baffle to clean it. That was another $500. Then, once they cleaned the baffle with a hose/jet, the toilet inside the house became clogged and they would not return. The toilet is five feet from the baffle, but Laura became rude and told me they do not do anything inside the house, and they would not pay for a plumber. I then called another septic company, who came and cleared up the problem; an obstruction had been forced up the pipe while Danny's was cleaning it and the second company fixed it for $375. Do yourself a favor, stay away from Danny's Septic. I have filed a BBB complaint and will be following up with DCA and possibly the Florida DBPR. No one likes to have septic problems, but this company may cause more trouble than they fix. read more