They did a good job but are a bit expensive compared to other places…read more I brought my LG G6 in to replace the display that had been damaged by impact. They quoted me $230 to fix, which was a bit high since other places quoted $150 - $175, but I trusted they would do a good job so I allowed them to order the new part. Three days later I was informed that the part was in. On the way there, I dropped my LG and damaged the backing. I had taken the protective case off so they could replace the display. They ended up fixing the backing as well, stating that they could not fix the display unless they fixed the backing as well. However, they gave me a bit of a discount to repair both. Overall, so far everything is looking good and although a bit more costly, I recommend because they do good work.

"Not impressed" is how I would summarize my experience with this place…read more I went to this location because of the great reviews of the expediency and knowledge of the repair technicians. I was quoted a relatively high price (compared to the other places that I checked out), but decided to go along with it, given its rating on yelp. Instead, I had to return 4-5 times until it was confirmed that they couldn't fix my phone. I still ended up having to get a new iphone from apple. Arguably, there is no guarantee that a store can fix liquid damage, but I didn't appreciate the way that they went about addressing the issue. I specifically didn't like the fact that during my last attempt to fix it, I handed in my phone around 11:30 a.m. on a Friday and didn't hear from them until I physically went in on Sunday afternoon - there was no email communication. I think the red flag for the technicians should have been that my phone was never entirely charged, when it was given back to me. Perhaps the issue could have been noticed if it was left overnight for observation. Okay, so they did refund my money when they realized that there was no possibility of saving it, but the effort of going back 4-5 times was ridiculous, to say the least. It also meant that I didn't have a working phone for over 3 weeks. To add further insult to injury, I just checked out the final invoice that they sent out and realized that they took off the protective screen that I paid $10 for and did not refund me. I will not be going back to get that money back - not worth it.

Last year in July, my Samsung Galaxy A50s could not charge up due to the charging port. Mr. Choi at…read moreMobile Square was able to fix it at $50 and gave me a receipt with 60 day warranty. They did honor their warranty within the eligible period. After a year, the same old phone was dead (no power) and had no charging again (partly due to my fault) . Mobile Square was able to fix it at an affordable price while two other companies claimed there were issues with the motherboard. I think you should give this shop a try if you need to repair your mobile phones! I live in Toronto. Don't know why my google account indicates I am in the U.S.!!??

Beware of VERBAL ABUSE!!!…read more I am extremely disappointed by the treatment I received at Mobile Square and I feel other customers should be aware. I first visited the store last week during lunch time because my iPad was experiencing frequent crashing issues. During that visit, one of the technicians was already impatient when I asked questions and tried to get clarification about the problem. Despite the poor attitude, I left my iPad with them for diagnosis, hoping the technical expertise would make up for the customer service. When I picked it up, a different technician explained that the crashing issue had been temporarily resolved and that the underlying problem was a damaged power management IC. I was advised to use an original Apple charger moving forward. After returning home and following those instructions, I discovered that my iPad would not charge, even with an original Apple charger. Concerned that the issue had not actually been resolved, I returned to the store the following week. Unfortunately, that second visit was far worse. A third technician with glasses, who had not been involved in my previous visits, immediately came across as dismissive and unprofessional when I was trying to ask for clarity. While the previous technician was attempting to explain the situation to me, he repeatedly interrupted the conversation and treated me with open hostility. After I confronted with him of his rude behavior and attitudes, he then proceeded to call me a "B!TCH" and even said "F@CK YOU" directly to my face. I was stunned. I came in seeking help with a device and instead was subjected to verbal abuse from a staff member. No customer should ever be spoken to this way under any circumstances. This behavior and attitude were completely unacceptable. Technical issues can happen. Repairs may not always work. All I wanted was clarification to understand the issue better. What customers should be able to expect, however, is professionalism, respect, and basic courtesy. Based on my experience, this business failed on all three. I cannot recommend Mobile Square to anyone. If customer service matters to you, I would strongly consider taking your business elsewhere.

Came in here to get my wife's iPhone screen fixed after she smashed it. They did an excellent job…read moreand had it ready within the promised hour. It was also done at a decent price. Their check in procedure needs a bit of streamlining as we waited for 15 minutes while 2 people dealt with one person however that didn't detract from the overall great job they did repairing the phone.

Katherine and Rahim were friendly and quick. They helped me clear the dust that was wedged in my…read morecharging port and preventing me from charging my phone and also warned me that forcing it to charge at an awkward angle could damage the port in future. Thanks guys!

They repaired my iPhone unresponsive screen in no time for price 20% of what Sherway Gardens Apple…read morestore quoted. Super happy!

I got my phone battery repaired for 110$ (my battery would die in about 30 mins). They did a good…read morejob for me and It took about 1 hour. The reason for the low score is the lack of interpersonal skills. It's almost as comical as it is perplexing. 3.33*

I came in with two laptops: one that wouldn't update its operating system and on which I'd messed…read moreup the screen with some oily eyeglass cleaner; the other I couldn't start at all bc the keyboard didn't work, plus - just a small thing - none of my passwords were current. That last point was causing, umm, major problems on both laptops. Nyasha (pronounced NAW-sha) fixed all of the above. While deftly serving other customers. And he allowed me to stay, use his power cords on my laptops while downloading the needed software updates in his shop. This was invaluable. Had I not been in his shop I would not have been able to work through the roadblocks that came up during the downloads. He wasn't even going to charge me for his time! So I'm buying an external keyboard, a keyboard cover, and 2 gigs of RAM to thank him for restoring both of my laptops - and their screens- to high-functioning beauties.

P Jankowski Went in with a problem charging my iPhone. As…read moresomeone who grew up with landlines, indeed even party lines, and thousands (mostly women) employed as telephone operators, they could have told anything and charged for whatever they said they fixed. Instead, the young man working took the phone into the repair area in the back. He came back minutes later with the phone and some pocket lint he had removed from the charging port. Problem solved, no charge. Can't ask for better treatment than that!

Brought my iPhone 13 mini here for a battery replacement about half an hour before the shop closed…read more The technician was friendly and completed the replacement in 20 minutes. At checkout, I also bought a screen protector which the technician offered to install for me. The battery replacement was priced at $105, which is less than the $175 I was quoted at Apple.

I went there to have the battery and faulty Home button replaced on an old iPhone 5s that I want to…read moregive to my granddaughter. I had all the (new) parts with me and I had come for them to simply replace the old ones with new ones. I found their labor cost too high for this job, and I left.

They fixed my broken iPhone screen in an hour and gave me a free screen protector and a 10%…read morediscount. They're the best!

Seemed honest and spoke straight talk. Gave a free estimate for a toasted Mac Book Pro. Good guys.read more

I don't usually leave reviews but these guys are great! Had a broken rear housing on an iPhone 8…read morePlus, was fixed within a couple hours. Went to pick it up and within 20 minutes of getting home I noticed a hairline crack underneath the screen protector. (Gave me the protector for free). Called them back and they installed a brand new LCD screen for free and also threw in another free screen protector. These guys are awesome, great customer service. -Curtis

I took an my Samsung phone into Future Tech in Ajax. It was completely dead apparently due to a…read morefault with the mother board. Faisal and Zaid were great helping me choose a refurbished phone which is working great. I thought it would be impossible to retrieve the data that was on my old phone, but they assured me it was possible. They worked their magic and now I have everything transferred to the new phone. Thank you so much Faisal and Zaid for the time and effort you put into helping me. I highly recommend them. Amazing customer service!