My service appointment time was 10.30. I arrived in good…read moretime, 1015. It was 11.25 when it went into the service bay. It was after 12 noon when I got the car back. All the other cars came out all nice and shiny and wet. Mine came back just as it went in. The main problem was my wife is a stroke victim and her therapist was due at noon and as my wife is unable to open the door the therapist left. Not happy

Customer Service being Vital to every organization. Finding the right Automobile dealer with…read moreregards to servicing ones car is critical, not only from the financial aspect, but also from the quality and customer service aspect. Subaru Lakeland, Service Advisor, Austin Blomeley is a great example of outstanding customer service,. His Patience and honesty in enabling the undersigned to make the right decision, concerning which service was critical and which service was not critical for my Vehicle ,Proposing which could be delayed was much appreciated. He went that extra mile to explain the details of the work to be done on my Vehicle. Ensured, I was thoroughly satisfied when the work was complete which was much appreciated. Austin is definitely an asset the Subaru Lakeland organization. It is through actions as stated above from personnel such as Austin, that enables Subaru Lakeland to have an edge over its competitors. My Special thanks to Austin Blomeley and the personnel at Subaru Lakeland for their outstanding customer service. Austin definitely deserves some recognition from the Subaru Lakeland organization for a job well done.

I'm going on a trip... And every time I want to be assured that my vehicle is in... Trip shape... I…read morego to Ted's repair service. Not only do they do an incredibly thorough job, but their rates are the best I've ever found. Anytime I've needed repairs, I feel 100% confidence with Ted's repair service. For any of your auto repair needs, I would look no further... i've turned all my friends onto Ted's as well, and everyone has been delighted by the results.

Well, I did a review for Ted's Auto not long ago. Well deserved.. I had given him a lot of business…read morebefore.. I called today because I needed to know if he had repaired something in my Honda Accord that just went bad Person that says that he warranty his work. Because I made a bad review which he well deserved he decided that he wasn't going to speak to me today about the Honda Accord, which was a simple question. What did we repair on that vehicle so be careful when dealing with this gentleman as he doesn't guarantee his work either from what I can see. Yes a lot of times I would take my own Parts and he was nice enough to use my own parts but I needed to know what was repaired and I got nothing from him other than hanging up the phone not a really good way of doing business how he's lasted as long as he's less that is beyond my understanding.

What went well every possible thing that could go well went well. Don't judge them by their…read morebuilding because that's not who they are. The owner John and his staff are God sent. If I could I would go to everyone I know today and recommend them. I was dealing with a very difficult situation in my life and found them online. John called me in the morning in response to my online inquiry. By the end of the day not only was my anxiety level at a 0 but I was driving home with a car for my my mom and daughter. There was no pressure for me to pick the most expensive car in the lot. They helped me with the registration and insurance. I mean with everything and they didn't try to break my bank like other dealership I had spoken. When it's time to buy my youngest her car that is where I am going. I highly recommend them

He is very good at helping people who really need it, he helped my mom and he helped me, not a lot…read moreof people do that so we greatly appreciate him, he goes through as much as he can to see multiple ways for how you can afford a car.

We first took our van to D & D last September (2025) because our engine light came on and cruise…read morecontrol stopped working. We were leaving for MI the next day after picking up our "fixed" van. On the way, light came on, cruise didn't work. We kept taking it back because it wasn't fixed. They have had it more than we have! During this winter we experienced the same over and over. The van then developed where everytime we put gas in it it wouldn't start. The part they quoted us was almost $500 plus $100 to install. We were able to get the Toyota part from Toyota in Lakeland less than $250. D&D did install the part fixing the hard start. However, the engine light continues to come on and cruise stops. In May we were told a vacuum hose, plugged and capped had been found and they would have to locate a diagram of the engine to know where to connect it. Supposedly this past week the van was fixed. We picked it up Friday evening after dropping it off on Monday. Today, Sunday, the light is back on and cruise has stopped. On more than 1 occasions we were given a day to bring the van in which we would do , it sat for days untouched. Drove by Friday near noon van was where we had left it. We called an hour later told they were just scanning the code , we were called shortly to be told it's fixed and we could pick it up. It appears what happened was the code was reset, the van isn't fixed. We highly DO NOT RECOMMEND D & D. Unless you don't mind paying to have a problem that doesn't get fixed, extremely poor communication, knowing Don when he does show up works from 11am -4pm. But he will be quick to let you know he has a life, plus in addition to the repair side, he sells cars, and manages rental properties, as well as sells real-estate. He should concentrate on one interest and do it well! If not repair, then selling cars, if not that, then property management/real-estate selling. His Dad would love to retire completely and step aside but his son doesn't seem to want to do that. For us, NEVER again. Tells you he can fix it, takes your money, your time. We are retired, on fixed income, taking care of 92+ & 98 year old parents. Our own health is not good and this has caused us increased difficulties.

If you don't want to get over charge for fake repairs but the duo thieves don't go here. The will…read morebreak extra parts just to charge you more money

Destiny was very professional I was a walk in and took me…read moreright away Repaired my flat tire within minutes

Did an oil change for my car in a timely manner. highly recommend. Great local businessread more

Great customer service, hassle free buying ,efficient process highly recommended . You are able to…read moremake a deposit and they will hold the car for you. also does their own Maintenance work in house shop

Stay away from these people. We went to go see a car and they wanted twice the amount of what the…read morevalue of the car is.