Ontario Building Materials is very knowledgeable and helpful and has all the hardscape you need to…read moremake a beautiful landscape. Teresa was particularly a valuable resource and helped us find an skilled contractor we used. She also worked with us on pricing in our large format pavers for our pool deck. We're fortunate to have found this gem!

Worst costumer service I've ever experienced. Grumpy old man yelled at me for parking incorrectly…read more If he would of gone about in a well mannered way they wouldn't have lost my business.

10+ Years of Loyalty Dismissed Over Poor Customer Service and Lack of Integrity…read more I've been a consistent customer of Resource Building Materials for over 10 years, frequently purchasing materials for both residential and commercial projects. Unfortunately, my most recent experience was deeply disappointing and has made me reconsider ever doing business with them again. On June 4, 2025, I purchased epoxy/resin products totaling $1,821.00 for a paver protection project at my home. These products turned out to be incorrect for the job, a mistake made by the contractor I hired. Wanting to resolve the issue properly, I attempted to return the unused and sealed materials on July 1, 2025--only 27 days after purchase, well within a commonly accepted 30-day return window. I spoke with Alexis, and later her manager Diego, who both demonstrated a stunning lack of professionalism. Initially, I was told flat-out that no refunds are allowed, which was surprising considering my long-standing relationship with the company. I calmly asked them to review the disclosures printed on the bottom of the receipt, which clearly state that returns are subject to a 25% restocking fee--not a total denial of return. Once I presented the facts, they pivoted and claimed the return was being denied because the purchase was made "over 30 days ago"--again, not true. I challenged them using the original purchase date and receipt, proving that only 27 days had passed. At that point, their excuse changed again: Diego questioned how they could know if the product hadn't been left outside in the sun. I found this completely unacceptable and insulting. For the record, the product has been sitting untouched in my garage, easily visible, stacked in sealed 5-gallon aluminum buckets. I immediately recognized them as unused materials and attempted to return them before any legitimate window would expire. This felt like an intentional effort to avoid issuing a refund or store credit--completely dismissing my long history of business with them. Rather than owning up to a poorly handled situation, they chose to pass blame, make false assumptions, and contradict their own return policy. There was no accountability, no willingness to resolve the issue fairly, and no appreciation for a customer who's spent tens of thousands of dollars over the years. And for the record, I do not like to leave bad reviews whatsoever. In fact, you can check my Yelp account--I don't leave bad reviews at all. It takes a lot to push me to this point, and for me to take the time to write this, you have to piss me off at least 10 times more than normal. That's how bad it was dealing with Diego and Alexis at Resource Building Materials. To say I'm disappointed is an understatement. This is not how you treat a loyal client. If this is the new standard of customer service at Resource Building Materials, I can no longer recommend them--and will be taking my business elsewhere moving forward.

This is my go to for all the hardscaping needs. Sand, gravel, pebble, DG, rock and much much more!…read more It's a great place to go for inspiration for various projects going on from DIY to contractors.

Absolutely the best showroom and knowledgeable folks. We are extremely pleased with the quality and…read morecraftsmanship of our pool waterline and surrounding tile work!

I was lucky to be assisted by Destiny. She was very thorough and knowledgeable of the products…read more Thank you again Destiny!

We came in for roofing supplies. We got great service, fair prices, friendliness, and even helpful…read moreadvice for our shed project. Clean, coffee available, and knowledgeable service.

I don't know why this place has bad reviews. First time here, as soon as I walked up I had someone…read moreapproached me nice ready to help with my order told me my options and showed me color samples had a quote ready in less than 10 minutes. The place is very organized and clean.

Thank you to Monica for her great service. She is very knowledgeable and patient with us as we had…read moreto narrow down our final choice from their large selection of granite and quartz slabs.

I purchased over 20, 000, with them, and then needed another counter top. The girl that was helping…read moreme said that since i was a few dollars short for free delivery, she would give it to me anyways. when i called back to schedule for delivery they told me i need to pay fifty dollars. i tried to speak to the girl that told me this . when she personally answered the phone she ask if i could please hold so that she can send me to her supervisor to tell me i still need to pay the fifty dollars. This i thought was chicken sh*t for all the money i did spend with them. Never again will i buy from this place.

I needed some square tubing to make a support pole for my avocado tree. It took me quite a while to…read morefind a place from which I could buy tubing. A friend recommended Patton's Steel in Irwindale. I inquired via email, and a person named Cody Robinson got right back to me the next day. He gave me a quote for a steel 12-ft piece of 11-gauge square tubing 1.5 in x 1.5 in x12 ft. I had looked at other places, but the prices were crazy, and to have it delivered was, in some cases hundreds, of dollars. I had a few more questions, and Cody answered them promptly. He made me feel very comfortable working with their company. He stated that the product would be on will call for me at the Ontario location which was great because it was on my way home from Fontana. I let him know that I had Thursday off so I would pick it up then, and he said no problem just go to the front desk. I did just that and within about 10 minutes I had a 12-ft square tubing made of steel at my disposal. I really didn't need 12 ft, so I asked them if they could cut it to 10 and I didn't need the scrap. The person with whom I delt, said that was not a problem he took it and cut it to a 10 ft length--perfect. The staff knew their product well and it was very nice to deal with people that knew exactly where product is and how to get it to the customers in a timely manner. Now the Ontario location is a retail location, so I thought it might be more expensive, but I was wrong. Out the door the price was $54.38. I brought $54.40 thinking they wouldn't have pennies, but much to my surprise they did have change and I got two pennies back, I guess two cents for my thoughts hahaha.. This location, has all kinds of tubing, posts, solid and hollow, whether they be square cornered, round, long or short. I was amazed at the selection that they had. If you have need to make a brace for a tree or need to make a cage or tubing for some reason, this is the place to go.

I have been going to Patton Steel for 25 years, yesterday I had the worst experience I have ever…read morehad there. I bought $300 worth of square tubing. When I started to work on it I discovered one of the tubes had dents and kinks on it. I could not work around it. For the first time in 25 years I decided to take it back and get a new piece. The girl at the counter was really nice, until the the guy that helped the day before came in and blamed me for the dents and kinks, called me a liar to my face. The manager came out Shannon and the yard guy still kept calling me a liar and she just acted like that was ok for her employee to do. I got a new piece and they lost a customer. Don't buy there , they have no respect for their customers.

What a great and place to buy stuff outdoor building supplies. .. My worker and I went in to get…read moreblocks and brick. The people were really nice and easy to deal with. The Next day my worker (with out me) went in to exchange 6 bricks that had cracks and the woman that runs the place told him... I charged the wrong bricks for your job. And she refunded 76.00 bucks to my worker to give to me. I would have never KNOWN. She did it because it was simply the right thing to do. Then my worker gave me the money and receipt. I am so impressed by P&S and my worker. Honesty and integrity. This place is awesome.

Love this place. Sandra and everyone here is always so friendly, funny, and helpful. I buy all my…read moreraw materials here and will continue coming back! Thank you guys for being awesome. If anyone needs materials in the IE/Rancho Cucamonga area look no further as this is the place! They have great prices, awesome people, and a large array of materials to choose from.

Excellent local supply for construction items in Chino. Eleen and Franciso were both helpful and…read moreawesome with a Pacific Clay brick product I needed for a project! Definitely returning in the future!!

Wifey and I dropped in at Southeast Construction Product's Chino yard to evaluate their range of…read morestone veneer finishes for a small project we are working on. We arrived at 3:30pm, unaware that they closed at 4. Most of the employees were somewhat rushed or mildly frazzled because it was near "closing time" and there was a contingent of at leadt 3 or 4 other customers waiting for help. However, FRANCISCO was superlative!! He graciously and patiently escorted us to a trio of different veneers we were considering, patiently answered all of our questions and even referred us to a tradesman who could assist us with the installation of our order. More people should exhibit the grace and even happiness that Francisco displayed to us, even 5mins past closing time!

Great electrical supply company. Service is great. The employees are knowledgeable & know where…read moretheir stock. Great place for your electrical needs. Reputable company materials.

From the owner: We are a distributor of wholesale electrical supplies. We specialize in the Industrial and…read moreCommercial sectors of the market. We are a Square D premier distributor, we can quote and project manage any job large or small. There are almost no limits to what we can procure due to our strong, long term industry relationships and over 800+ sister locations we can pull inventory from.