Grateful is an understatement re: heating repair service I got from Daniel at Daniels Plumbing, Heating and Air Condition! Imagine coming back home middle of the night after an away trip to find that the home was freezing cold in the 30s because the mini-split units were suddenly were no longer working and emitting any heat. The morning and a few hours after settling back at home, I was determined to find any repair services that had any availability to come take a look at mini-split units that went down who knew when and how long it had been down. After calling 10+ contractors who told me they either did not do the work I needed, did not have same day service availability or even had availability a few weeks out, I finally hit a jackpot with Daniels Plumbing, Heating and AC. My experience with Daniel (the assigned HVAC tech to my home) at Daniels Plumbing, Heating and AC had been very positive from the start to finish. The call operator was able to help assign me to a technician who would be able to come out the same day in the afternoon/evening. I was pretty nervous about getting ghosted with technician not showing up because the 4-hour timeslot was 1-5pm and if they decided not to show up, it would have been a real issue for me with the weather slated to plummet to low 20s and with absolutely no heat at home and no certainty when a person could fix, let alone diagnose the problem my minisplit had. But, everything was solved when Daniel called to let me know he was on the way to my home within the promised time window. When Daniel arrived, he asked me a few questions and to show him the problems and all the inside/outside units I had at home..and promptly got to work. Within 30 min of him arriving, Daniel was able to diagnose the problem and resolve the issue for me...and tada, the heat function for my minisplits were working again and warming up my home. I also felt grateful that the business was not only quick, reliable but also honest and had high integrity. Daniel did not overcharge me once he identified the issue with my minisplit units. He also was prompt and informative in his gameplan on how he approached diagnosing and fixing the problem. I was very grateful (and pleasantly surprise to have heat available at home in no time) for his help and the honesty+integrity he demonstrated throughout my interaction with him. Because of this, I would likely use their services again in the future if I have any HVAC issues. read more

We called Daniel's out to our house because of our septic tank issues. We needed a grinder for it. They ordered it and then nothing. My husband had to keep calling them to see what was going on. We couldn't run the water for THREE WEEKS! They couldn't locate the grinder. Finally we called another plumbing co.pany and they came out the next day and fixed it. I'll never call Daniel's again. read more

Booked a maintenance service 2 wks out. On day of service appt. They called canceling and wanted me to wait another full month!

I had them come over to my house because I had a sewer line plugged. When the tech arrived I told him about our problem {i know a little about plumbing} He attempted to solve the problem for about 1.5 hours. He concluded that he could not solve the problem, charged me $300.00. He said that it would cost more for further diagnostic to find the problem! I thought this was bullocks! I called TLC and the tech that responded cleared the blockage in about 30 minutes. He charged me approx. $150. Go figure. I read some reviews and they said they were reasonable. I disagree read more

A close friend had Daniel's come out. The service man's name was Daniel, no relation, and he assesed the situation. He told my friend the indoor units were very dirty and needed to be cleaned but also the units were about 8-9 years old and the life expectency of a mini split unit is about that and they should be replaced. Also one of the indoor motors was noisy and they quoted $900 installed to replace it. He called a sales person out to look at the system again confirming the life of a mini split is about 8 to 10 years. The price quoted to replace the 2 3/4 ton system with a 3 ton system was over $17,000. $5700 a ton. I retired from working on commercial equipment about 16 years ago and even with the biden tax that is unbelievable. The sales person said all line sets needed to be changed due to the insulation deteriorating and possibly a larger size. After checking only one company required a larger line size if the line was over a certain length which all indoor units are within the required length. The insulation can be replaced. 2 other companies quoted $7820 and $9100. I ordered a replacement motor for $137 with shipping from Storehouse and washed out the indoor units. All work great now. Be cautious dealing with Daniel's plumbing, heating and air, Belen,NM. read more

This company has the worst drivers! No one who drives a company truck for them has ever used a turn signal or stop at a stop sign! Have never used Daniels and would steer everyone I know away from these clowns and their beyond crappy driving! I see them all the time because I work near them and never have I seen anyone driving a Daniels truck drive with any consideration for others by using a turn signal. Bunch of clowns over there! read more

Terrible customer service. They are great at selling and installing your system ($24000 worth for two AC systems), but after that, when warranty repairs are needed, it takes at least week for them to come out, sometimes longer. I end up having to call one of their competitors to come out and fix their problem rather than wait without system for long durations. read more

We needed our furnace filter cleaned. The furnace is located in our attic with difficult access. You have to crawl on your hands and knees across some boards from one side of the attic to the other. In any event, our technicians, Charles and Robert took care of everything in about 30 minutes from start to finish. Charles even took pictures for me so I could see where the filter actually was located in the furnace. They were both courteous and professional. We will definitely use Daniels Plumbing, Heating and Air Conditioning for any future needs. Thank you for hiring employees of the caliber of Charles and Robert. read more

I regret doing business with Daniel's Plumbing, Heating and Air Conditioning. They used a itty-bitty snake to punch an itty-bitty hole in the roots clogging our sewer line. When it clogged the following day, they insisted that cleaning the line thoroughly with a larger snake was pointless because there was obviously a break in the line. They said we needed to replace the entire line or we would have reoccurring problems. Well, we hired a different company to clean out the line properly and haven't had any problems in two years. Yes, I waited two years to post a review because I wanted to be sure. I recommend against hiring Daniels Plumbing, Heating and Air Conditioning! read more

I have used Daniels services several times over the last 3 years or so, and always been well satisfied with their work. On 4/18/23 I was told the PC Board had to be replaced on my tankless water heater, an expensive repair due to the cost of the board. The board was still under warranty, but Daniels gave me a fixed price without regard to any warranty. I was told that a warranty claim was my responsibility. After a month of repeated phone calls and emails, both to Daniels and Rinnai, and several fruitless warranty claims, I learned that Rinnai had immediately honored the warranty, and sent the part to Daniels free of charge. Appeals to Daniels for a refund have been denied. They have lost a customer. read more

Daniel's heating and cooling installers Jason and Kyle did an excellent job. They installed new heating system and removed the old furnace. Jason explained how to operate and adjust my new T6Honeywell system. They are very knowledgeable, honest, kind, and compassionate. I will definitely use Daniel heating and cooling again. read more

Friendly and professional service. They were very upfront about the cost and worked with us to find something we could afford .

We had a drain emergency on a Friday while company was staying with us. I called Daniels and they put me on the schedule for that afternoon, and they were here very promptly. The two servicemen introduced themselves and were super friendly. I showed them where the cleanout was and they had things cleaned out and flowing in minutes. They honored a special they had posted on their webpage and there were no hidden fees or upsells. It was the PERFECT service call! Friendly, couteous, competant. After some less-than-ideal experiences with at least two other companies in the past, I am happy to highly recommend Daniels! read more

I really just need to give a big shout out to the technician Estevan Chavez that came to my home to give me an estimate, and to repair my nonfunctional swamp cooler. He was quite unknowingly thrown into the middle of an issue that would make most run and hide, but he remained kind and patient, making sure I was completely informed of all of the problems he encountered/discovered. At over a 1200.00 cost savings from a local competitor. Thank you from the bottom of my heart. You are my new go to guy! read more

Do not use this company. They do not know how to install a AC unit correctly and do not care to come back and fix the mistakes they made . If you love paying extra for a crap job then by all means use them . read more

Awful customer service and customer retention... after purchasing a $2000 water heater installation, and finding our heater wouldn't heat ( hot water valve issue) when we called Daniels for a callback to check the settings and check the heater valve, we were quoted a three week delay. This after being loyal customers for six years... and requesting a quality callback on the issue. No apologies, no effort to make it right or even address a quality issue. These people only want the quick buck and don't give a damn about their customers. AVOID AT ALL COSTS. read more

Daniels Plumbing has been reliable and price competitive. I just had Charles tuning up my HVAC system. He was knowledgeable, polite and customer driven. I'd recommend Daniels for your HVAC needs. read more

Had two gas fireplaces that hadn't been used in a few years. Not knowing how to properly turn on gas/pilot light, I searched for technicians for gas and Daniel's came up. Made appointment and was repeatedly reminded of $69 service call fee. Tech came and immediately said logs were old and gave me brochure and quote of $1200. Then showed/explained steps for operation on downstairs fp. Said box was old and would need to replacer $700, needed cleaning 200+ which was sweeping and replacing logs. Declined due to cost. Upstairs fp was a different type of unit, and once again went through steps and it lit. Upon leaving he laughed at our heater thermostat, took a picture and said he had to show the guys because it was so old. After he left I was curious and went through his steps for down fp, and as it took time for the gas to come through the line, it lit and pilot stayed on. I know items will need to be upgraded in future, but will NOT go through Daniel's as I question integrity of repairs not needed. 2 stars because he showed me what I called them out to do. read more

Daniels Heating & More - Downstairs FP - Heating & Air Conditioning/HVAC Near Me

Terrible service, outrageous prices. Canceled the maybe return to actually fix the problem. Was charged $269. for them to do nothing. The estimate I was given was $1385. The new company that came to fix problem charged $385, did it same day I called and got it done in one hour and fifteen minutes minutes. read more

My furnace was red tagged by the gas company for a gas leak. I started looking. For a company to fix it. I called about 8 companies. I was told not available until after Xmas and New Years by all but Daniels. Daniels stated they had a tech just become available. Elias arrived about an hour later made the necessary repair. My family had a working heater which was needed with the weather the way it is. Thank you to Daniels. Great job read more

Daniel from Daniel's recently came out to troubleshoot and gave me an estimate on an HVAC repair. Daniel seemed to be highly competent and efficient, with many years of experience. He identified the problem and gave me options for repairs. read more

We had a Vermont Castings gas fireplace that was very inconsistent, operated poorly, and finally operated not at all. We tried numerous DIY parts replacements and repair services-- nothing did the trick until we called Daniels. The repairman Chris worked VERY hard to diagnose the problem. And thankfully we have a fully functioning fireplace now. Thank you Daniels HVAC!! read more

Called and asked for someone to come out for a free estimate to replace my leaking system (leak identified previously by Signature) and supposedly by how I worded it... They end up charging me a service call. Got my scheduling wrong twice, and wouldn't change this $75 service call to a free estimate, as I already know what's wrong and need a replacement. I'm considering a $15,000 new HVAC system, yet they wouldn't eat their mistake of $75. Ignorant. Never use this company. Worthless. I couldn't imagine having service issues and having to deal with these batch of idiots anymore than one. read more

This is the outfit to call IF YOU DON'T WANT YOUR HEATING SYSTEM FIXED. We have a geothermal radiant floor heating system in our home in Placitas, NM. The radiant loop had air in it that needed to be purged. Also, two years ago, Daniel replaced the compressor in one of the system's heat pumps. Over that period, the refrigerant in the heat pump leaked out and the heat pump stopped working. We called Daniel to purge the radiant loop and to find and fix the leak and refill the heat pump with refrigerant. Daniel charged us over $2500, and, to date, neither issue has been fixed. read more

My swamp cooler needed to be replaced. I scheduled an estimate with Daniel's Plumbing, Heating and Air Conditioning. I had to take the day off since they aren't open weekends. The guy that came over, asked me a few questions he could have asked on the phone or via email. He didn't bother checking out my swamp cooler or going on the roof. He gave me two quote that were in the $4000 range for different options. $4000 to replace a swamp cooler? That's more than twice the price as their competitors. The three questions they asked could have been done over the phone. He sat on my couch for 30 minutes typing into his iPad like he was working. It was a massive waste of time. Anyone else will give you a better deal. read more

Ramon of Daniels did a wonderful job of diagnosing and repairing my aging HVAC unit. He was polite and professional throughout the process. He showed me photos of what was wrong with my unit (the unit is on the roof) and he clearly explained what needed to be done and why. The price was reasonable for the work performed. I have been a member of Club Daniels for approximately ten years, and I have always been happy with their service and their technicians. This is a highly professional company that does quality work. I highly recommend Daniels for anything HVAC related. read more

I do not recommend using them at all! We had noticed in may 2021 that our ac was not getting cold so we had called them on may 20 2021 they couldn't come put until June 10th. When they came out I was ready to leave work whenever I received the phone call but it never happend. They had shown up and called my husband and he didn't receive it until after they left. We have an 8 month old baby and the next soonest they could come out was July 7th 2021. Our house has been getting up to 90 degrees everyday! So we called someone else out to fix it because we couldn't wait another month. They looked at it and all the wiring was wired wrong. The wiring to the ac burned and almost burned down our house. Even the heater was wired wrong. When we had called they said it was our fault and they weren't going to do anything for us. If they came out to fix it we'd have to pay. With the warranty we were supposed to get 2 free visit checks for the summer change and winter change to make sure it was running properly. They never came out for the winter change or the summer change until we called them when we noticed there was something wrong with the AC. We now have to pay someone else to come out and fix it because I don't trust them to do it right because they risked the lives of my family because they couldn't do their job right and wouldn't even help us after. The manager we talked to was very rude and just kept saying it was our fault when they are the ones who did it. We had 2 electricians come out and look at it and both had a list of things that was wrong with it. read more

I had an appointment 8/15/18, Tyler was the tech, diagnosed problem and said he'd write up an estimate and send to me, as of today I have not heard anything from company. I've called several times to see what the hold up is and I get the same response, they'll pass on the message. I txt Tyler, no answer from him. My problem is something that needs fixing immediately and I can't even get a call back. So, I guess I'll have to have another company come out, charge me for visit and hopefully I'll get the work done. This company must doing very well and not need the business. Definitely will not recommend to anyone. I went to this company because I heard good things about them, I'm not impressed. read more

We paid them to come out and open the swamp cooler for the year. Not only did they leave an utter mess, they charged us for parts that weren't bad and still didn't fix it. They then said the belt was back order and took another two weeks to come back out. I took off the afternoon because I was told between 12-2. They called my wife early and she had to run home to meet him. He was rude, and complained about cleaning the mess up he made. After completing the repair, he didn't even come in to check if it worked. They used to do everything for us with the fireplace and swamp cooler. Never again. read more

When the boiler in our new home went out we searched for a reputable business to trouble shoot the problem, estimate the work and cost to fix it and do the repair. Daniels sent Max out to do all three. I was very impressed with the professionalism Max has toward his job, his company and my home. Max worked with his boss to get the best price, accurately diagnose the problem and then work with me scheduling his repair. The job that was done is very good. The old boiler came out, the area was cleaned and prepared for the new boiler and the mess and old boiler was hauled off. This was an expensive repair and I shopped around for the contractor to do the job. I feel that I got the best repair and a very competitive price for the installation of a top of the line boiler. They did not skimp on the boiler, the work or the parts. Highly recommend Daniels and will continue to use them for work at my house. Thank you Max read more

Beware. This company is not honest. I had been using them for several years to service our HVAC system. At first, they seemed honest (ie came out and serviced the unit for a fair price). Then, they gave me a new tech (Charles), he seemed to find a lot of problems. He tried to sell me a new system even after writing up that our current system was in "good working order." Then, he tried to get us to have an 800 dollar clean out. Since this did not seem necessary, I decided to get a second opinion from another company. When I had marathon mechanical services come out, they confirmed my suspicion that my system was fine. We are in the process of selling our home. Unfortunately, a potential home buyer contacted Daniels to do our inspection. Guess who they sent? Charles. He told them our system was on its last leg and going to die at any time. This resulted in two additional companies coming out and confirming our system is in good working order. So, beware. They are out to find problems that don't exist. read more

They added a new installation on my outdoor faucet to connect to my swamp cooler-then just took off without telling me how to use it with my garden hose and etc. It completely messed with my water pressure and now it does not work. read more

I have a broken yard line at the worst time of year. Fabian and the Staff at Daniel's could not have been more responsive. They got right over and started working on the repair. The price is great! Other places wanted to overcharge because of holiday season, time and need. Daniel's was completely understanding to our situation. I would recommend them to anyone of my family and friends. read more

Daniels did a lot of work for me, to the tune of about $10,000. I met and spoke to many of their staff; everyone was polite, respectful, and courteous. They did what they said they were going to do, and showed up when they said they would. Imagine that?! I would name them by name but I can't remember everyone's name so I will just say that they were outstanding. Glad to support a local family owned business! read more

I was completely not happy with this company. Here is my story. First I had them come out to give me an estimate of the job. The person that came out just went up into the garage and peeked his head into the attic and that was all he did to come up with an estimate. He did not go into the attic and he did not look at anything else. The estimate I got back was for $4000. He then told me that they could service our air conditioner and heating. So I scheduled a tuneup with them for an AC tuneup and a heater tuneup. They said that each tuneup would be $125. When the technician came out Charles his first comment without looking at anything that he was most likely going to have to charge me an additional $125 for his time. This was in addition to the $125 for the tuneup. This made no sense to me. Why would he need to charge me an additional $125 prior to looking at anything when the advertised price is $125 for the tuneup. Then when he started to clean my air conditioner he said that it was so dirty he was going to have to chemical flush it. I witnessed them cleaning the outside coil and everything that was on the coil came off quickly with just them spraying water from the hose. Their service agreement for tuneups says that they will inspect and clean both the condenser coil and the evaporative coil on my refrigerated air unit. Charles told me that they did not have time to do the coil on the inside because it took him three hours to do the job already and he had to go home. But that if I wanted to he would come out and clean the coil for an additional $175 but that it might be $800. Why would I get charged an additional $175 for them to just do what is a part of their advertised normal AC tuneup. This would've been in addition to the additional hour that he charged us for the tuneup that he didn't even complete. Like one of the other reviewer's he basically spent half the time he was here trying to convince me to get a new furnace. So I was completely unhappy with them charging me $125 for the tuneup plus another $125 for an additional hour and then trying to get me to have to pay an additional $175 to complete the tuneup. Going back to the insulation quote of $4000 for which the estimator merely poked his head in my attic. I decided I was going to get a second estimate from an insulation company. I called up the insulation company who sent out someone who thoroughly evaluated the inside of my house and went up into the attic for 15 minutes looking at everything inside my attic. He came back and said due to the way my house was constructed that one of my bedrooms could not receive additional insulation. In addition he said that my skylights needed reinforcement as did some of my knee walls upstairs. So when he did the estimate he took off the square footage of the bedroom. The Daniel's estimator did not account for any of that in coming up with a $4000 estimate. The insulation company that I called was going to do a more thorough job and their estimate was $1400. I called the third company who was an installation company and they came out and I had the same experience with the other installation company as the first. Bottom line had I gone with Daniels I would've paid $2600 more for installation. Going with them for My tuneup cost me almost $250 plus if I want the other coil done an additional 175 at least when their pamphlet says they will do it for $125. When I called the Daniels to explain this they would not adjust anything on my bill. They said they would give me a credit for a future service but why would I want a credit for a future service from a company that I cannot trust. The office manager told me that the general manager would give me a call the next day to discuss. I never received that call. This is the first review I have ever done on yelp but I felt so strongly about it that I had to download the app and post this. After I posted this I got the below response from the company saying they would work to straighten this out and look into it but for the record I still have not gotten a call from them. read more

As a single female I'm always wary of hiring service people, they all think I'm stupid and know nothing about anything. I read reviews and did a lot of research before deciding on Daniels. Needed a lot done, new water heater, softener, whole house filter, new kitchen sink install and R/O system under the sink. Max came out to the house, listened to what I wanted and didn't try to sell me things I didn't need. He arrived promptly on install days, (took 2) and was very polite and efficient. He wouldn't leave until he was sure there were no leaks and that everything worked perfectly. Left the garage just as clean as when he started. His work ethic was exemplary! I'll be needing a new furnace in the next couple years and I know who I'll be calling. read more

I DO NOT recommend these ppl. I'm not sure if the great online reviews were written by family members or employees or what. The reviews are the reason I decided to call them. But they really are bad business. I was told the $95 'tune-up' fee included a new furnace filter, but when the tech came down off my roof (sans a toolbox) he said mine did not require a replacement & "Besides that's another $15....." (although its been 3-yrs) I called later to complain, saying the tech was there maybe 10min. She read off the ticket all the tech supposedly did & he did none of those, he actually told me it needed no work or 'tune' up..but did suggest getting a CO monitor...thanks I was also disturbed about them phoning me at 2:50 as i left work stating the tech was already there & he couldn't be expected to wait?!?!?! I had booked for 3-5 slot, took 2hrs off work & had to talk to 3ppl, insisting they wait until 3:15, I've never driven that fast & think its ludicrous. The only reason they agreed was because I said 3 ppl i knew at my place of employment would use their svcs if they turned out well.... bad biz, BOO ************************UPDATE So, in all fairness, I felt I should inform of the latest...increase from one star to two stars since they came back to make right what the previous technician didnt do...the new tech even said this is the fourth job or so he's had to go out & make right...So, new filter w/removal of other 2(?) which he left for me as proof it was done..cleaned the burner heads & removed all debris (fire hazard) plus other things.... read more

Just called to inquire about duct inspection services and I had several questions that the person who answered the phone could not answer and when I asked if a technician could call me back to answer my questions I was told NO. I would NOT recommend paying the quoted price of $185/hr without fully understanding the scope and limitations of the work to be performed. read more

Overpriced. Quoted price and when it was more and one job wasn't completed. First said it was the flapper on the toilet and then said the toilet needed replacing. Maybe should have looked at it in more detail and said that from the beginning. Definitely wouldn't use them again. read more

I called and scheduled an appointment during after hours this weekend and waited a while to receive any kind of call back to schedule. And when they answered they texted me instead, I think that is unprofessional read more