Wow! Five stars are not nearly enough for South Shore Brew Bus and our exceptional driver Mark!…read more I had searched around trying to find the best service to take us to and from a few wineries and stumbled upon South Shore Brew Bus. We were celebrating a 40th birthday and started planning a little late. After submitting some of my info and details of what we were looking for, Chris reached out right away. He made the entire planning process painless and was an incredible help with suggestions and recommendations. I knew from the start things were going to work out well. We settled on the wine tour consisting of 3 wineries and lunch at a brewery, as well as transportation to and from each of our stops including pick up and drop off at our home! The day before our reservation I heard from our driver, Mark. Just this simple act settled some of my nerves. I was stressing leading up this about things going awry. What if our driver didn't show up? What if bookings were messed up since I booked last minute? You name it, I thought it. Mark confirmed our schedule for the day and we were set. The day of the reservation he showed up early to pick us up and start our day. We had less than perfect weather yet Mark kept us on time for each of our stops. Not only did he take care of us getting to and from each winery, he also provided us with a charcuterie tray, mimosas, and homemade cookies. He was also able to educate us and give us fun facts about each place we stopped. Mark was better than any personal assistant - it was like we've known him forever! Not a detail was left untouched. We had the BEST day celebrating thanks to Mark and South Shore Brew Bus! We are looking forward to booking a brew tour this summer!

My group of nine (eight women and myself) booked a winery tour with South Shore Brew Bus, and…read moreunfortunately our experience with our driver, Mark, left us feeling uncomfortable and unsafe by the end of the day. To start, Mark seemed friendly enough--he offered to take photos at each stop and gave us the rundown of the day. He mentioned that he had "seen it all," from wild bachelorette parties to loud groups, and reassured us that nothing we did would surprise him. Even with that, something about the vibe felt a bit off from the beginning. The girls in our group tried to include him in little moments and keep things light, but as the day went on, his energy felt stranger and more uncomfortable. The real issue happened at our last stop. Instead of Mark taking our photo like he had at every other winery (where he took multiple vertical and horizontal shots each time), I asked a random woman to do it. Right as she was about to snap the picture, Mark walked up quickly, told her he'd handle it, and took the phone from her. When one of my friends politely asked him to make sure the sign was in the background--just like he had done all day--he reacted rudely and visibly annoyed. He took only two rushed photos and handed the phone back without a word. Our entire group exchanged looks because the shift in his demeanor was so sudden and uncomfortable. Then, on the ride home, the situation escalated. Mark kept flooring the gas repeatedly, something he had never done during the previous six drives between wineries. Despite previously priding himself on being a safe driver, none of us felt safe at all. It completely ruined the end of our trip and made every woman on the bus uneasy--especially concerning given that we were a group of drinking adults trusting him to get us home safely. After we arrived back, one friend calmly addressed her concerns to him. Instead of apologizing, he got defensive. He eventually admitted he "overreacted" and said he was offended that she asked him to get the sign in the background because he's "been doing this for six years and knows how to take a photo." It was bizarre behavior, and at that point we simply tipped him and asked him to leave because he was making everyone extremely uncomfortable. Overall, our day started off great but ended on a very unsettling note. For a service that's supposed to provide a fun, relaxed, and safe experience--especially for groups of women--I can't recommend South Shore Brew Bus based on this encounter. I would strongly consider booking with a different tour company.

Only posting this here so the owners see this. The driver of this limo hit several cars. Most of…read morethem parked. This may be a disgruntled employee or something. Once the company responds and sees this I'll remove it when asked. I just want them to have this video..... https://www.tiktok.com/t/ZTRyjJCxf/

Amazing driving skills! They got me to where I needed to go despite any other cars on the road!…read moreAggressive? Absolutely. But they truly put the customer first. 11/10 would use again!

I have used this company many times. I used them again yesterday and our driver Brian went above…read moreand beyond to make the evening enjoyable. I definitely will recommend them and continue using them in the future. Thank you again for the service.

We have always had a great experience with this company. Our driver Brandi was both very…read moreprofessional and very friendly. Would highly recommend!!

I was on party bus duty for my daughter's recent high school dance. I priced out a few companies…read morewith party buses and 312 Limo was the most reasonable price. To be honest it was still a little expensive considering they were driving from Wilmette to Northfield to Glencoe, but less than the other: $840 for a 3 hour minimum for a party bus of 28. We also didn't need it for the entire 3 hours, but the options I found were either one way or 3-4 hour minimums so this was the best deal. I found their communication to be stellar both via email and text. The bus driver was on time and the kids had no trouble locating the party bus when they came out of the dance and I've heard it was one of many party busses. A few of my daughter's friends hopped on for the way home and commented that this bus was way nicer than the one they took to the dance from another company. Overall, it was a success. The parents could have easily driven these kids ourselves, but the party bus elevated the experience and the kids all seemed to enjoy the VIP treatment.

312 Limo sent the wrong size buses for my group without any communication. Due to their error, the…read morebuses left our start location late, but no time was added to our reservation to compensate. Instead, the drivers insisted the buses needed to return to their start location half an hour earlier than the contracted time because they failed to leave a buffer before the next reservation. Drivers did not seem knowledgeable about the routes, and even went to the wrong location at one point, refusing to listen to the passengers who pointed out their error. Another bus dropped passengers off in the wrong location, though luckily only a few blocks away. Overall, 312 Limo was incredibly disorganized and unprofessional! Absolutely wild response from Dan! Yes, it was 312 Limo, and you personally spoke to people from my group when the wrong buses arrived and during the later mishaps.

Took my deposit, confirmed via email and then ghosted/didn't show. Ruined my husbands 50th party -…read morehad 12 people with nothing to do. SCAM

Learn from my mistakes and do. not. book. this. company. Looks like they're operating under a new…read morename - probably because close to a dozen people have called them out at this point. I felt apprehensive reaching out to them to book transportation for a bachelorette party, given the heavily mixed reviews I saw on their (now removed) Google business listing - including several saying that this company no call/no-showed. Since they were the only affordable option, I held my breath, reached out to them, and hoped we wouldn't be added to the mounting stack of flake-out stories about this company around the web. Welp, guess what happened to us. Even though Carrie confirmed our ride the morning of, she reached out and asked if she could push pickup time back by 15 minutes, which gave me a bad feeling, but she promised someone would show up at our original time. Pickup time rolled around, and there was no van to be seen. I called and texted with no answer. 15 minutes later, they still hadn't shown up so we completely had to rearrange our ride situation for 9 people and find alternative transportation...and ended up being late to our event. Did they call or text us? No. I did a lot of mental gymnastics to convince myself it would be okay to book this service -- that as long as I checked in a few times the week-of and got confirmation from them (which we did), we'd be the exception to what seems to be the rule of this company completely ghosting its customers. We were not, and you won't be either. Listen to your gut and listen to the reviews. Don't bother with these people or risk the embarrassment of having to rally your group of friends to quickly find other transportation. The negative things you're reading about them online are true and you can never tell when they will or won't answer their phone. The positive reviews are honestly probably fake -- It's not that hard to set up a new Gmail account. My guess is they prioritize longer-distance, higher-dollar winery trips and will abandon customers who have pre-arranged shorter-distance rides with them if they find a better offer. Michigan City and New Buffalo have Uber service. Use that, instead.

This review is long overdue - with that being said, I would highly recommend Alex to all my friends…read more& family. I've known Alex for a couple years now and didn't think twice for who I was needed to call for Limo. Alex was very professional, from start to finish he ensured that my wife & I were made very comfortable on our wedding day. Alex got us to all our destinations on time and safely. He even provided refreshments for us in the Limo for us and our guests. Very nice touch! Limo was very clean, inside/out. Thank you for taking care of us Alex! Keep up the great work!

DO NOT HIRE THIS COMPANY! THEY ARE A FRAUD!!! This company did not show up to drive my family and I…read moreto Ohare for an international flight. I called them, and they claimed to have had a flat but didn't call me to let me know. We had to drive ourselves from Indiana to Ohare and we missed the flight causing us to rebook and drive to Midway instead. After finally speaking with the owner, he agreed to reimburse me so I could pay for the airport parking. Upon returning from my trip 2 weeks later, I still did not have a refund. I called him from the airport requesting the refund again, and he simply said he "didn't have it but would see what he could do". A week later, still no refund and he kept promising to mail a check which I still have not gotten. He said he couldn't refund me through ApplePay (my method of payment) because his partner wouldn't approve. Now, almost 2 months later, still no refund and he has blocked my calls.

lashawn was absolutely the greatest not only did she give…read moreus great service but her spirit was just awesome! i definetly will book with her again!

We had a great experience with Jeff. He was on time, with short notice on our part, in a nice van…read more He saved us from a small catastrophe we set ourselves up with by leaving our car nine miles away from where we ended up. Thank you Jeff!

We hired this company for a bachelorette party. We paid and ended up not getting our full time, or…read moremoney back. The woman, Cary (or Carrie), that was driving us was intoxicated. She was swerving all over the road, twitching, and not making sense when she was speaking. We ended up having to call the cops, and she was arrested for a DUI WHILE WE WERE ON HER BUS. It was absolutely despicable. DO NOT USE THIS COMPANY!

Got one of their party buses for my birthday and my guests had a great time! Tony the driver was…read moreeasy going and courteous. The bus had lights a stripper pole a fog machine and a great sound system. You can hook up phone or MP3 player to the sound system. There was also a TV that I didn't use but it's there for anyone who needs it. The bus has a bathroom too which was pretty useful. The only thing is that the cups were in the storage in the back and not in the bus as previously stated. That's so minor I'm not even reducing a star. Highly recommended! Thank you for a great birthday!

DO NOT USE US PARTY BUS CHICAGO! Other than being on time at first location this company was…read moreTERRIBLE the rest of the day. Buses have air conditioning? What a joke. They blow hot air. VIP service? yeah if you do not want the soda, water, ice and beer they advertise. Professional drivers? Yeah if you consider jeans a t-shirt and a visor professional! Top of the line fleet? Yes they are if you consider ripped seats, holes in the wall where a stereo used to be, no working air conditioning, lights that do not work and a filthy floor top of the line. I rented their party bus and was told I would get a 36 passenger then they switched to a 28 no big deal. Upon pulling up and entering the bus looked great. It was a very warm day 90 at at 9:00am. I asked the driver while we where waiting to turn the air on and he said it was and it would get colder when we were moving. Well it got hotter not cooler! The kids were all sweating as much as the adults! Upon arriving at the location we had to remove all of our belongings. At the agreed upon pick up time I went outside to NOT find the bus waiting and 15 minutes after the pick up time my driver called and stated " the bus is out front(it was not) and he sent the white one and its air conditioning works great and it is very nice, I sent you the big one." Well I found out by "Big One" he meant the BIG PIECE OF CRAP! Lights that did not work, no beverages, NO AIR CONDITIONING and it was close to 100, a hole in the wall where a stereo or something used to be, rips all over the seats, a filthy floor and a driver in jeans, a t-shirt and a visor. Let the sweating begin! At least in the first one the kids had the dance lights and the dancing poles to occupy their time. This one was well lets just see how much you can sweat. Needless to say what was supposed to be the big highlight of my daughters birthday party was a 700 dollar let down and a waste of money. It has now been 6 days and not one of my many phone calls has been returned! SAVE YOUR MONEY THIS COMPANY IS HORRIBLE!!!!!!!!!!!!!!