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    Jeff's Shuttle Service

    2.2 (13 reviews)
    Open Open 24 hours

    Services - Jeff's Shuttle Service

    Party bus rentals

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    Freestyle Taxi Shuttle & party  Bus - A bachelorette party.

    Freestyle Taxi Shuttle & party Bus

    (4 reviews)

    Took my deposit, confirmed via email and then ghosted/didn't show. Ruined my husbands 50th party -…read morehad 12 people with nothing to do. SCAM

    Learn from my mistakes and do. not. book. this. company. Looks like they're operating under a new…read morename - probably because close to a dozen people have called them out at this point. I felt apprehensive reaching out to them to book transportation for a bachelorette party, given the heavily mixed reviews I saw on their (now removed) Google business listing - including several saying that this company no call/no-showed. Since they were the only affordable option, I held my breath, reached out to them, and hoped we wouldn't be added to the mounting stack of flake-out stories about this company around the web. Welp, guess what happened to us. Even though Carrie confirmed our ride the morning of, she reached out and asked if she could push pickup time back by 15 minutes, which gave me a bad feeling, but she promised someone would show up at our original time. Pickup time rolled around, and there was no van to be seen. I called and texted with no answer. 15 minutes later, they still hadn't shown up so we completely had to rearrange our ride situation for 9 people and find alternative transportation...and ended up being late to our event. Did they call or text us? No. I did a lot of mental gymnastics to convince myself it would be okay to book this service -- that as long as I checked in a few times the week-of and got confirmation from them (which we did), we'd be the exception to what seems to be the rule of this company completely ghosting its customers. We were not, and you won't be either. Listen to your gut and listen to the reviews. Don't bother with these people or risk the embarrassment of having to rally your group of friends to quickly find other transportation. The negative things you're reading about them online are true and you can never tell when they will or won't answer their phone. The positive reviews are honestly probably fake -- It's not that hard to set up a new Gmail account. My guess is they prioritize longer-distance, higher-dollar winery trips and will abandon customers who have pre-arranged shorter-distance rides with them if they find a better offer. Michigan City and New Buffalo have Uber service. Use that, instead.

    Cavvy Concierge - Bringing people to have dinner at the Terrace Room inside The Harbor Grand

    Cavvy Concierge

    (5 reviews)

    Bjorn was recommended by our hotel. I connected with him a week in advance of our trip…read more He was so knowledgeable, patient, and professional. He shared his local recommendations for everything from wineries to restaurants, etc.. We were dependent on his services as ridesharing was available in New Buffalo. Bjorn picked us up from Amtrak, and we were in communication with him throughout via text. He is very responsive and accommodating . He offers more than just transportation but true concierge type services..

    I tried to set up airport service for a 50th birthday celebration…read more I sent an email inquiry with our zip code and general flight details (minus flight numbers) a month before our trip asking for a quote and I never received a response after 4 business days. I sent another email asking for an update a week later. Two days pass and I finally received an email saying to text our flight details and home address to him. Ohm, no. I replied that I preferred email and wanted a quote in-writing. Two days later, I finally received the quote via email and instructions to text our flight and house details. I sent the details via text, but again, no response for 4 days. I asked again: are we confirmed? Two days later, I finally received a text confirmation of our trip details and a note saying oh, by the way, I am adding another $50 to the quote due to "traffic". Dude, you knew our flight times from the beginning. If you don't want the business - just say so. Don't try to scam people. Do not use this service. His lack of response, shady business practices and jacking up prices after you already receive a quote is shady at best. I don't even trust him to show up for the trip at this point. Cancelled.

    South Bend Taxi - 12-14pax Mini Bus Party Bus

    South Bend Taxi

    (20 reviews)

    My driver hit a dog during my ride, and while I'm not sure of the outcome, it appeared to be a…read moreserious (potentially fatal) injury. I was also concerned that the driver was frequently distracted by his phone-making calls and texts, as well as scrolling-for much of the drive. It was a very disheartening experience, and I believe it could have been avoided if the driver had been more attentive. Based on this experience, I won't be using South Bend Taxi again. EDIT: I've read the owner's response and would like to clarify a few points. The accident occurred on an empty street around 5:30 AM with no traffic, and I was the one who contacted the police. We resumed our trip after the officer arrived and the police report was completed, as the officer said that an insurance claim couldn't be filed if the driver left prior to completion. I can't say I noticed if the neighborhood was "sketchy" as the response claims, but I'm also not certain I see how it's related to the incident. While I've had several successful rides with this company in the past, I've consistently observed drivers using their phones directly in hand, not via Bluetooth. Regarding reimbursement, I had not been informed of any prior to reading this reply; the owner simply asked me to reach out, and when I called, I received no response. Unfortunately, the company's reply seems to misrepresent the situation at certain points. I'll add a star to my rating because I appreciate the positive experiences I've had previously and can confirm that I've had good customer service in the past, but I remain concerned about the recurring inattentiveness I've witnessed while riding with this company

    Scheduled a taxi pickup online but the driver never arrived at the scheduled time. When I texted…read moredispatch for an update, I received no response at all. Had to book a Lyft instead to get where I needed to go. Would not recommend this company if you need dependable transportation.

    Jeff's Shuttle Service - taxis - Updated May 2026

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