I had an emergency situation. My daughter was in Valparaiso at a concert and our regular limo guy couldn't make it. He suggested this company and they offered to pick my daughter up for the same price as my regular guy. The concert started at 7:00, so I requested at 9:30 pick up. My daughter called at 8:30 to say the main artist hadn't hit the stage yet. I called the limo company to see if they could pick her up at 11:00 instead and wait until she came out. Mind you she had paid for the meet and greet so we had no idea when she would be done. The limo company agreed immediately and only charged me $20 for every 30 minutes of wait time. My daughter didn't come out until 12:40. All in all great service. My only concern is that when my daughter went to get in the limo they driver yelled at her and asked her who she was. My daughter gave her name and then the limo driver apologized. The driver explained that at least 20 other kids attempted to get into the limo that's why she was frustrated. Since she apologized and explained the situation I guess it's understandable. Overall 4 star service and I would certainly recommend them to a friend. read more

I have used this company many times. I used them again yesterday and our driver Brian went above and beyond to make the evening enjoyable. I definitely will recommend them and continue using them in the future. Thank you again for the service. read more

We have always had a great experience with this company. Our driver Brandi was both very professional and very friendly. Would highly recommend!! read more

We just used this company for my sister's bachelorette party while going wine-tasting at a few wineries in Southwest Michigan, and it was such a great experience. Our driver was Mike Y. and he was so nice, accommodating and took group pictures of us. He even helped us find cool spots to stop and take group pics before heading to our next destination! I would definitely use this company again, and I would request Mike to be my driver again! read more

DON'T DO IT!! HORRIBLE COMPANY!! NOT COVID FRIENDLY!!! I found them from another company who was booked but they recommended this company. Reviews were great so I booked with them. They waited until the morning of our trip to tell us the full amount needed to be paid in cash or it was an additional cost. Even though i had called the week before to confirm times and asked when i should expect the rest of the amount to process since they never gave me a date. When we got picked up to be taken to the airport our driver was almost 30 mins late. That made us an hour late to getting to the airport. Mind you we have a group of 22 people. Thank god we decided to leave 3 hours early and not 2. So thankfully we had enough time to make it still. They also double booked the SAME bus and driver so when he arrived late he just dropped of a wedding party. There was puke in the back that wasn't cleaned up or even known about. Nothing else had been sanitized or cleaned after the previous party. I had to go inside and get my cleaning supplies and a towel so he could clean up the mess, that he had NO idea about. Including throwing my personal towel away from a strangers vomit. Then we had a passenger getting rained on because there was a leak in the emergency exit overhead that I informed Jean about and he ignored. Also, he ignored the fact that we had 4 people on the bus who needed to use the restroom and I asked him more than 4 times to find a restroom and he didn't pull over for over an hour. To the point where we were screaming stop the bus. He just wouldn't even communicate back. Now as I write this review on the bus at the time, i have now videoed him texting and driving for a good 10 mins or more. Then, there is cardboard holding a emergency window exit down on one side with no clip holding the other side shut so the window is bouncing open. I don't feel like the safety of my family and friends were a priority and this experience has been ridiculous. If i could, i would give them no stars and not even 1. read more

All Around Limousine Service - Emergency window being held by cardboard. - Limos Near Me - Crown Point, Indiana

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had a concert canceled due to covid but they will not refund your deposit. do not use them , they will hold your money hostage at all costs. I understand thst the deposit is non refundable but its a pandemic read more

Do not use this company. They have older limos, the air conditioning did not work and the limo broke down on us. We had to drive ourselves to our first destination on our wine tour since they would not have a back up ready for 3 hours. All Around Limo did pick us up later on to take us to the other scheduled wineries and drive us home, but I had to go back the next day to pick up my own car. While the drivers were very nice, no discount or reimbursement was offered and management was very unprofessional. When I requested a partial refund because we did not get the full time paid for and our service was no longer a full round trip, no one got back to me. It was only after I had my bank stop the balance payment that All Around Limousine finally reached out to discuss how he disagreed. Joshua, the CEO, was extremely rude and did not believe in his own company guarantee of getting to the destination safely and in a timely manner. He has since removed this guarantee from his website and changed his Terms and Conditions to say they are not liable for limo break downs. He did this AFTER our service and tried to tell my bank I signed off on them. Thankfully I had proof this was not the case, but a lot of time was wasted. Shows you the type of company this is- BEWARE. read more

We booked All Around Limo for our wedding! I was communicating with Josh and he was extremely helpful and very quick to respond. Unfortunately, our wedding timeline only allowed us to utilize the party bus for 1.5 hrs and we paid for a 3 hr minimum but we absolutely do not regret it. Our wedding party had a blast taking the bus from our wedding venue to New Buffalo Beach for photos, then a quick stop for Ice Cream on our return trip. We will definitely use All Around Limo again in the future! read more

Family trip planned and needed airport transportation. Neither of my kids have been in a limo before and I wanted to surprise them. Service arrived at 4am and it was a Yukon SUV (not a limo). Such a disappointment for not only me, but for my kids!! Luckily we are a family of 4 and could all fit. I couldn't imagine how stressful it would be if we were a large group traveling to the airport. When I originally called I spoke to Josh and he was great. When I booked with the female later in the day, I specifically told her I was requesting a limo due to it being a surprise for my kids. Someone messed up BIG time. What a start to our trip.... read more

Don't use this company, as they do not honor what they said they were going to do. They were hired for 2 hours at the end of reception to SHUTTLE guests back to local hotels, 3 minutes away. When my 85 year old mother and sister got on the bus the driver said he wouldn't shuttle them because he doesn't take orders from them, the only the bride and groom. They waited on shuttle for an 1-1/2 waiting to be taken to hotel 3 minutes away. The fleet manager, Joshua Seabrook, proceeded to argue that the groom told driver to wait. Because HE did not instruct his driver of his job for the evening it was left for the bride and groom to give the ok whether to shuttle guests. Not their job!! His Job!! Wants to give me a discount on future bookings, as if I would want to use this company again. Therefore, I am out $470.00 for a service that was not provided. Beware, find somebody, anybody else to book with. read more

Rented a stretch limo to take us to Midway airport. Trip there was great. Stretch showed up and off we went. On the return trip things went bad in a hurry. 4 passengers with two bags a piece that couldn't fit in the trunk of the stretch so the driver had put the extra bags upfront. On the return pickup they send a Town car. Luggage doesn't fit. We are have three people squeezed in the back seat like sardines. Luckily, one of the passengers with had a surprise ride home from the airport or we would have had to leave either luggage or passengers behind. If you rent a stretch limo it should be what drops you off and picks you up, right? Would not recommend this company read more

I actually used the service for transportation for 4 of us from my residence to Midway airport. Limo was great and very clean. Drivers both ways were very professional. Second driver actually drove through a blizzard on January 4th and even had to wait while our flight was delayed for 2 hours. I was very pleased with the company, limos and drivers. I saw the other poor reviews (after I had booked) and my experience was very different. read more

We used All Around Limousine for our recent wine adventure in Southwest Michigan. We could not have been happier with our choice. Dave was our driver and he was the best. He was very flexible with our ever changing itinerary. read more

Rented a Limo to take my wife to O'Hare this morning. Great service, James the driver was professional and courteous to my wife. Will definitely be calling them for future service!! A+A+A+A+ read more

For all the first timers, at A All Around Limousine Service on Limoscanner, there's no need to search for other companies since I had tried their great service and it was really nice. The quote they provided seemed very reasonable. We were very satisfied and happy with their service. I got a call from their staff. I was surprised because they were very helpful. The driver was super nice. I honestly cannot say enough nice things about this company on how hard they worked for the customer's satisfaction. They gave us a great service by that date we had hoped, The drivers we got were super professional and very trustworthy. We truly felt comfortable and safe on our trip. If you are debating on whether to use this company or not, don't debate, just use them! You will never regret. I would highly recommend this company. read more

They came out on Saturday last minute with a party bus when our other limo fell through.! They were very good and best priced!

Excellent experience! I had a last mn cancellation with another company but All Around Limousine Service was there to rescue! The all experience was very smoth and the staff was very nice! I got a great deal, The party bus was even better and the driver was very professional! Thank you so much for making that day memorable!!! read more

My husband and I just used these guys for the second time and we really enjoy the service. The limo we had was an older style but we did get a discounted price because of it. It was nice of them to do that. We called the owner because we were expecting a 2010 limo and the one that picked us up was much older. He was pretty cool and gave us the discount. I would recommened these guys but make sure they send the limo they say they are going to. read more

Limo broke down on the way to a concert, so a different limo company was hired by AAL to take us back home. This other company had an entirely different policy of additional fees that we were forced to pay in addition to what we had already paid AAL. When I brought this up to the owner of AAL he was hesitant about reimbursing us the fees of the other company. He finally agreed to but we still haven't received the reimbursement. Very disappointed with the whole situation. Won't be using AAL again. read more

This is a bogus ass limo company. My friend Chris booked a round trip 12 passenger limo for his bachelor party golf outing. The limo picked us up on time but the interior was dingy....it had wires hanging everywhere...had a broken cooler...the exterior looked beat up also. The fog lights were cracked and it just looked used and abused. It was a "tuxedo" Lincoln Town Car. We had our golf outing, and as I type this the driver is stuck in traffic up by O'Hare and won't get to us for at least another hour. Unacceptable. If you pay for round trip service you better have the vehicle back....traffic or not! We're waiting for a few friends to come pick us up in random cars so we can get back from Harborside in Chicago all the way back to Hobart Indiana. They also wouldn't send out another limo to make this right! Dispatcher just kept arguing with my friend who booked the limo! NOT RECOMMENDED! read more

My wife and I called to rent a hummer for are wedding and they showed up with a limo and they had to make 4 trips which I told them I had 20 people in are wedding. That said this limo service sucks. It was for are 10 year anniversary. read more

We used this company to rent a party bus for our entire family for a family celebration. They were extremely expensive, but we were out of options and need a large vehicle. I told the person I talked to that we had a range of ages, sizes, etc. We had our grandparents, 88 and 80 and a pregnant woman. The party bus LOOKED fine. We should have been warned by the towel the driver was using to wipe his sweat. There was NO a/c on the bus and it would not go over 40 mph. What a piece of junk!! A 20 minute ride took over 40 minutes and by the time they got us there, we were all miserable! It had to be 90 degrees in the bus. We are not happy. We are currently waiting to hear back from the company. Edited to add: They did not compensate. Terrible business! Edited to add: IN RESPONSE TO THE OWNER COMMENTS: It is really easy to respond with lies, so I will clarify. When I called...the NEXT day to complain, I was called back the following day. The company blamed it on the fact that the driver did not know how to operate the air...hmm. That seems like a job requirement. The passenger limit was not maxed out...it holds 26, we had 22. We only opened the windows after being in the bus for 35 minutes because people were feeling faint. As I explained to the owner, I asked the driver repeatedly if the air was on and he said it was not working, AS HE WIPED HIS HEAD WITH A TOWEL!!! That is planning ahead because he knew the bus was a piece of junk. It's time this company learned some business manners! After I posted this complaint all over facebook, two of my friends said this company also stood them up on the wedding day! Unbelievable! I reported them to the Better Business Bureau, as well! read more

This was the worst experience I've ever had with a limo service, or actually ANY business I have used. The limo arrived dirty and not with the things promised. The driver had a terrible temper. After claiming a passenger was sick he pulled in to a truck stop and made everyone get out of the limo. He was screaming at a group of 10 girls and threatening to leave them while calling everyone vulgar names. We had to pay a $275 "clean up" fee when there was no cleaning needing to be done. The owner has not returned any phone calls which tells me he is okay with his business being ran like this. Save yourself the headache, nightmare, and money and stay away from this company. read more

My daughter hired them for an airport pickup and they never showed nor did they return any phone calls! That get an absolute 0 for dependability but site forces at least one star. Can't trust the company. Would suggest skipping this one completely! read more

Glad I read the reviews before I called. Called to get their rates and the women that answered the telephone was highly unprofessional and abruptly hung up as I was going to ask another question. Called back to ask the question and she didn't even respond. Wouldn't use them is it was last resort. First impression is very important. read more

Please save yourself some money and go with another company. We booked this company last week for the SW Michigan wine tour. On the way home the driver said he saw someone puke on the floor (they did not) and he pulled into a rest stop and demanded $275 or he would leave us at the rest stop and call the police so we would all get public intoxication charges. He proceeded to call us all bitches and told me "I know why your husband left you." We are taking this company to court for our money. read more

Booked stretch Limo to and from Midway. Ride to Midway was perfect; very professional & wished us a great trip. Ride HOME another story; #1 forgot us had to call and then they rushed & sent us a old SUV with a guy that was in just street clothes. Asked for a refund or compensation and was told that its only a $10 difference to have a Limo to SUV...REALLY????? Customer Service is terrible; Susan in the office is very unprofessional & calls her boss "Honey"...... Owner Joshua never returns phone calls, but will text immediately. I will NEVER RECOMMEND OR USE this company. SAVE YOUR MONEY---find a different company. 5 days later they decided to let me know that there were mechanical issues with our limo....ummm why not call me and tell me on the day of my arrival???? Sketchy..... read more

Do not use this service. They made us pay for round trip to airport when we got picked up. (Which was more than what was quoted on the phone). Our return flight was late. The driver did not wait and left us stranded. Left several messages to the owner, with no response. All we want is our money back for the return trip that was never completed. read more

We used All Around Limo for our Wedding as well as our flights to/from the Ohare for our Honeymoon. Can't say enough good things about these guys. Highly recommend! read more

We had scheduled a limo to take a party to several locations for which we had reservations. Our itinerary had been verified the morning of. At 15 min late we started calling and it took 20-30 min to even get someone to answer the phone. They tryied telling us that we were wrong...that we had scheduled the limo for an hour later for which we argued that we had verified our itinerary that morning. We were then told the driver would be there in 10 min. 30 min later we called again and were told the driver would be there in 5 min. The limo ended up being over an hour late and we actually missed our first reservation. Now, we don't blame the driver....she was just doing as the office told her....and she was awesome! But the customer service in the office was absolutely wretched!!! Will never use this company again!!! read more

I have used All Around Limo twice in the past two years and the service was exceptional and the vehicles very upscale and clean. The first time I used their service was for an airport transfer for my brother's family; the second was for my parents surprise 50th anniversary party. Each time the services was excellent and they went above and beyond to accommodate my requests. I would highly recommend this company. read more

I am a gas station attended i was on shift when a cutomer rented a limo bus that ran out of gas and I could not believe that the customer was the one that walk for the gas.He was so upset I offered him a free cold drink as he couldn't thank me enough I felt so bad I mean paying for a limo and walking for gas just is wrong in every kind of way.I would never use this company much less the driver whom I was told his name Willie what a piece of work.He said was told to call a limo company out of Hobart In he couldn't remember the name of the limo but the owners name is Moses and a driver by the name of Bob he wished he would of listened.So if anyone knows the name of this limo company please tell and I will pass the word as what this gentlemen went through was insane.I just think this was so non promotional I wouldn't believe it if I didn't see it with my own eyes and hear it with my own ears.This is not a good company to do business with that's for sure. read more

All Around Limousine Service - Limos Near Me - Crown Point, Indiana

Great relaxing ride from my house to Midway airport today. Driver arrived ahead of schedule. He was very helpful and a very good driver. The car was very clean and very comfortable to ride in I would use All Around Limousine again. read more

Great experience. The driver (Eric) was on time, friendly, and willing to change up the plan as we went along. Rented a 15 person party bus. The vehicle was clean, AC worked great, and we could easily hook up our music. Cost was very reasonable as well. Will rent from them again in the future. read more

Very unprofessional woman who answers the phone. Never returns voice mail messages. Attempted to confirm commitment with a deposit and could never reach anybody until they were all booked. Thankfully I was able to secure another service for my daughter's prom. NOT RELIABLE. read more

Whatever you do, look elsewhere. We were picked up in a party bus for a wedding this past weekend (late July). There was NO air conditioning and the bus would not go over 40 MPH. We spoke to the company and the best they could due was blame the driver, not the vehicle. The reason doesn't matter- train your drivers!!! We left all cleaned up in formal attire and showed up to the party a hot mess. All we wanted was the $150 deposit refunded (out of the $800 we spent) and they wouldn't do it. They offered 25% off a future service...as if we'll ever use them again. Bad business. Don't make the same mistake. IN RESPONSE TO MGMT COMMENT: I absolutely have the right company. I'm the BRIDE in the wedding that Julie booked for 7/30. The miserable ride that we are referring to was on the way to the reception when it was 90 degrees outside and there was no air on the bus. Should we have called and waited for another bus and arrived to the reception 2+ hours late? It was too late and the damage was done. Maybe your driver should've handled it instead of driving to my house with a dew rag on his head catching his sweat!!! You were notified Sunday, the day after, and you had every chance to make this right. Instead, you create bogus excuses and provide no legitimate refund for just about ruining the evening. It was miserable and we all looked like drowned rats when we arrived! Guys had to wear their jackets the entire evening because they had sweat stains all over their dress shirts. It's competely unacceptable and no one should EVER book with your company. read more

Not good. Not good at all. Was in a limo from this company for a bachelorette party, and considering how expensive it was, the money was wasted! The limo itself was very small width-wise, so expect to have very little room. I found garbage in a supposedly clean glass. Really?? The TVs were on but had a "no signal" screen the whole time. And the stereo system did not work...it was just extremely staticky. So basically all of the luxuries of traveling by limo (other than not having to drive) did not exist with this one. And it was over $400 just for a 40 min ride to the city and back... no rides from one bar to the next! My friend (who is a limo driver with a beautiful car) was taken completely aback when I told him the cost. Do yourself a favor, and avoid this company! Too many good companies to risk having a similar experience on an important day! read more

Terrible customer service! On several occasions management spoke with us regarding the schedule and times. Was over an hour late and would not answer phone for the first 30 minutes that they were late. Refused to compensate us for ruining our entire schedule/plans. Continued to lie and give excuses as to why they were late read more

We had a very important event planned and needed a trustworthy, superior limousine service to entrust - we elected to go with All Around Limousine. We had numerous conversations and correspondences as we planned the event - all with their patience and assistance. The limousine service was extraordinary! The driver was on time, extremely helpful, going above and beyond at every stop that we made during our event! The service provided was actually beyond our expectations!!!! The limousine was clean and in great condition. We are an established business with high expectations, particularly for this event, and we could not be happier! We would definitely, highly recommend All Around Limousine and would never hesitate to use their services again - in fact, they will be our first choice! read more

Pretty bad experience all around! The limo company did not provide the things that they said they would (ice, water, 2 bottles of wine). The driver was very unprofessional, and ended up yelling and cussing at us while threatening to leave everyone at rest stop in MI. The disagreement was about a cleaning fee that the limo wanted someone to pay. The limo wasn't even clean when it picked us up. When the company was called about this the next day, they said there was nothing they could do, and they would not refund us the fee. They did absolutely nothing to make up for the awful way their driver treated everyone. No one I know will ever use this company!! read more