I was in need of help with my broken heating system in the middle of winter. A time when he all…read moreplumbers were extremely busy. The owner did not have an employee that could show up until days later. The owner stopped what he was doing to help me. His expertise, fast response, and work ethic made me realize he was the best choice for that and future jobs.

They're one of the best plumbing services we've used. Adam was great to deal with over the phone…read more And Jeremy, the plumber they sent, was great to work with. He was knowledgeable, professional and most importantly, he did an awesome job.

Professional, knowledgeable reliable for sure. Showed up on time, able to move up work to be done…read moredue to an issue. Everyone I talked with in the office Tony to Hunter answering questions I had, explained in detail what he needed to do and doing an amazing job!! You guys all rock for exceptional work!

Ian from Reliable HVAC has been excellent since the first time we reached out after purchasing our…read morenew home. Even as busy as his crew is, he always finds time to swing through to come quote a job or take a look at an issue at short notice. Very responsive, friendly, and helpful! Would recommend!

DQR maintains our electrical and fire alarms for Universal Properties. We have a total of 782…read moreunits. Dan has worked with us since 2012 and has been very conscientious in updating our fire alarm systems and working with the local fire departments to get the best products for the safety of our tenants. DQR owner and employees have always been respectful and knowledgeable of the many systems and codes that need to be followed by law. With the many inspections we have on our buildings, issues get addressed quickly and thoroughly. We are happy to have DQR as part of our team in assisting our tenants with their wellbeing and safety at the forefront. Mischelle Allen, Executive Assistant Universal Properties Inc.

I had allot of electrical updates that needed to be made on my house and I contacted Dan and he…read moreresponded the same day. he came and gave me a quote for the work that I felt was a good price. My experience with DQR could not have gone any better. Danny and his crew showed up on time and were very professional and explained in detail the work they were going to do and why certain upgrades needed to be made. The quality of their work was outstanding. They worked the whole day and even replaced some outdoor lighting in some not so good weather, they were intent on completing the job they started, and they did. They cleaned up everything when the job was done and left my house in the condition it was in when they came. I plan on a second round of updates in the spring, and I wouldn't go to anybody else but DQR. Thank you, Danny, Sean and Bill, for the great work you did, and I will see you in the spring.

Joe at Kaufman plumbing was a lifesaver when my hot water heater burst a couple of years ago. I…read moreended up getting an on demand water heater which they installed (beautifully, I may add), and I have been a happy hot water camper ever since. I also hired Joe to install the plumbing for a washing machine at my business, and when I recently had a problem with the water sensor required by my landlord, he was there the next day, troubleshooting and fixing the problem. Joe and his team are professional and responsive. I wouldn't call anyone else!!

We had a great experience with Joseph Kaufman Plumbing. After a dryer installation gone wrong (PSA…read moredon't purchase a gas dryer from Home Depot in MA- they tell you they will install it, but their drivers aren't licensed for installation), I called Joseph Kaufman Plumbing to see if they could hook up the dryer. They came out the next day (after apologizing that they couldn't do it same day) and installed the dryer in ~15 minutes. The service was excellent and the plumber was a super nice guy who was respectful of my home. Couldn't have asked for a better experience. I'll certainly be using Joseph Kaufman Plumbing for future plumbing jobs and would recommend them to anyone looking for a responsive and responsible plumber.

I am very picky with my five star reviews. Typically I judge a product or service based on its…read moreprice, and quality, and often the only way to get five stars from me is to be fantastic, but also free (national parks, for instance). I am giving five stars to Horvitz Plumbing for being standouts in the world of contract plumbers. I have interviewed a whole parade of vendors for different things that I wanted to do with my home, and seen the whole range of responses from "Why do you want to do that?" to "I'm not going to do that" to "That thing doesn't make any sense." I am a fairly well researched guy, so I stuck to my guns, and kept looking until I found Horvitz Plumbing. One of the biggest hazards to look out for when hiring a contractor is the one size fits all solution. When all you have is a hammer it all looks like a nail, and so I met a lot of resistance to some of my ideas. Those vendors wanted to do what they wanted to do, and not necessarily what was right for my home, and my request. Matt was very open to my input. He explained what was reasonable, and what was not, and why as I asked about different options for plumbing an addition in my basement. I sent a rough diagram of how I wanted my heating system to run, and he took it seriously, reviewed it, and said that it was possible. This is exactly what you want when hiring help for your home: a tradesman who takes your input as a layman, and turns it into professional, code compliant real world results. My interactions with the staff at Horvitz have all been very clear, and respectful. I feel that they treated me very fairly throughout the whole bidding process for my project, and were very patient with quite a fair amount of bank paperwork involved. All of that is to say this: I am some one who has interviewed many plumbers in my day, and worked with quite a few of them. The staff at Horvitz Plumbing are among the most fair, attentive, and helpful that I have ever hired.

TWENTY STARS. I needed help getting hot water in a 1914 residential building. Great care had to be…read moretaken to not damage any of the existing plumbing, and to minimize impact on the rest of the building (due to temporary water shut off during the repair). I called Horvitz because they have been in business for something like 90 years and have a 5 star rating. Five stars in not enough. Truly. I was helped by Odette in the office (a rare and true gem!), and she in turn sent Tony the plumber (a gift to humanity!). Not only did they resolve our immediate issue, they handled every complication with the utmost in grace, class, skill and kindness. That particular bathroom hasn't had hot water for an embarrassingly long time and it was sorted before I knew it. Odette and Tony were so great I would have had the to dinner every day (if I cooked food). Don't hesitate!

The first time I used this company for routine service of boiler and water heater they were…read moreabsolutely great and I gave them a five-star review. I contacted them again to get an estimate on a small plumbing project. They charged $99, to be credited to the project if I hired them. Again, easy to schedule online and communicate with Leila via text. The plumber came on November 12, viewed the site, discussed my project, took photos and videos, and stated I would get an estimate in about a week. I texted Leila on December 8 and December 17 to ask where my estimate was. Both times I received an apology and was told the technician would be sent a reminder. On December 23 I asked for a refund. Leila agreed to this. It is now January 22, and I have not received a refund nor an estimate, for a project I hoped to have done by now. I am now looking for other plumbers.

Wanted to schedule a routine gas boiler maintenance / inspection done (boiler is in perfect working…read morecondition). they wanted to charge me $79 (after new customer discount) for the plumber to come and give me a quote! I was able to ask them to give me an online quote (after sending details about my boiler system) and they said its going to cost $480 something (excluding part replacement)!! I mean seriously, this is ridiculous for just routine maintenance and cleanup / tuneup. I am glad I didnt pay their technician / plumber $79 come out to my place and be on the hook for this ridiculous quote. Needless to say, service wasnt scheduled.

if it was possible i would give j a mechanical a 12 rating…read more i had no heat in my home for an entire week before calling this contractor. dead of winter!!!!! within 2 hours arrived at my home-detected the problem, ordered the part needed- returned the next morning ............................................................................................................ within 24 hours of my initial call.....i had heat restored. call them-if you have any problem.....

Had hired him to put in a thermostat on a recommendation of a tenant of mine…read moreHe came and did the install Didn't ask what type of thermostat I had wanted and was there for an hour and charge me for 2 hours I tried to reach him He didn't want to change the thermostat and said he would call me back He hasn't called me back and I haven't been able to reach him I wouldn't do business with him again as he isn't an honest business man

We were extremely disappointed with the services we received. Marc was late to each appointment,…read morefailed to return calls/emails/texts in a timely manner, took an exorbitant amount of time to put together estimates (which, in our situation made it impossible to use any other service, long story). The work was completed late due to broken parts (they originally blamed our electrician for this, but then figured out his parts were shoddy). This forced us to pay extra hours to our electrician (who was great, btw) even though it was an HVAC problem. Marc left the job when there were broken parts and they were late on the deadline! He left it to his workers and did not keep us updated. It was a ridiculous show. We attempted to give him the opportunity to do right by us by giving us some amount of money off the work, but he wanted to go line by line and it was so hard to get in touch with him that we just paid him and will take our business elsewhere instead. He did offer to come back out to the house, but why would I want someone here who was so crappy at managing his company?? So weird. But, the AC works, for now...

Marc helped me get out of a big problem of LG mini splits not working when installed. Other let me…read moredown for over a month and Marc saved the day by replacing circuits that were blown on install. He was there immediately and fixed the problem right away. Thank you!