Excellent, excellent service, selection of beautiful lamps and light fixtures . We also purchased…read moretwo ceiling fans, My first choice store to purchase electrical . They also have fabulous lamp shades!!!

Beware of buying lights online from this company. If the lights are not right because they have no…read moreshowroom and you need to return them you need to pay cost of return shipping twice. The cost to ship product to their warehouse and then their cost to ship product to manufacturer plus a 20% restocking fee makes for a very costly return

The best thing about Lisa is the electrician she uses --Chris Bagnallelec. Chris is reliable, has…read moreexcellent follow through, and is very knowledgeable. If Lisa could be half as wonderful as Chris, then she'd probably get better reviews. I bought a bunch of stuff from Lisa, like 2 pendant kitchen lights, an outdoor lamp post, 2 bathroom sconces, and 2 chairs. Lisa was consistent in her disposition from beginning to end: rude in the beginning and insufferably rude when problems arose with my order. Dealing with Lisa to fix the problem was an overall unpleasant experience, to the point that I regretted doing business with her. There are plenty of stores to buy lights from in the area. I'll be checking these places out going forward: - Yankee Lighting Workshop, Wayland - A.D. Cola Lighting, Natick - Neena's Lighting, Wellesley - Concord Lamp & Shade, Concord - Newton Electrical Supply, Newton

Patti Bros. has been in business since 1935, so obviously they have made a lot of customers happy…read more Although they are known as a high end lighting design and supply business, all I needed was a repair of a broken socket in my bedside wall-mounted, swing-arm lamp. I was concerned that Patti Bros. wouldn't even be interested in such a modest job. Wrong I was! For the exact same price as the (unnamed) other nearby lamp repair shop that made the same repair four years ago (yes, that repair only lasted four years), Mike Patti replaced my broken socket and rethreaded the power cord through the arm, in less than a day. He was most pleasant, and even came to my car in the parking lot to pick up the lamp from me and to return it to me once repaired. I gave him a tip when I picked up the lamp and he asked if I was sure. Of course I was sure; he's a nice guy and did great, quick work on a job that wasn't really worth his time and effort, but they try to make every customer happy. Be nice to them and they'll be nice to you. Save yourselves the trouble and get it fixed right the first time. There should be hundreds of five star reviews on Yelp because Patti Bros. definitely is a five star business. I assume most people are too busy to write reviews.

Bought a new house had him come by and install new recessed lighting in living room and kitchen,…read morealso replaced a bunch of other lights in house. Very efficient, clean and on time!

Stopped by with an old halogen table lamp that belongs to my sister after making stops at two other…read moreplaces, the second of which recommended Scott at Yankee Lighting - and he had it working again within minutes. He was welcoming and, obviously, more than capable. Customer service like this doesn't exist in many places anymore. I'd give 10 stars if I could.

I recently picked up my original Handel lamp from Scott Sweeney and he did a fantastic repair job…read moreas usual. I was so glad to hear that he was back in the business. I have been a customer of Scott, his brothers and even his father going way back. They were always highly recommended and well known in the trade as experts for antique and unusual lighting and repairs. I have bought many pieces over the years and had Scott refurbish some older lamps for me as well. His work and his knowledge was always top notch and it was always a treat to visit the old barn and see the sons and their amazing collection of lights, shades, furniture and unusual old things. All of them were friendly, talented craftsmen and always fair and straightforward. Glad Scott is up and running again. I can highly recommend the skill and the work they do. John G.

I hired this company a few weeks ago the day he supposed to start the job he couldn't do because a…read moreemergency came up But he came on Thursday did the work and finished in about 2hours or less He said he would send the receipt to through text or email I sent a message any again asking for the receipt To this day I still have not gotten it I really wanted that receipt after I sent another message asking for it he never responded So for that reason I will never request work for my house because he will probably never give me a receipt

Dis quality service and kept it to The quote. Very nice and…read moreappreciated their input to get the job done right

Paul came to our home a few years ago to help with a power outage. Soon after arriving, the power…read morereturned. So, he suggested further service to maximize having to pay for his visit. We agreed to a house surge protector. Recently, a master electrician took a look at our circuit breakers and shared the surge protector was placed at the bottom of the panel. Therefore, it was useless. I wouldn't recommend this business. Waste of money.

Shout out to John and the company. Had some work done for a smoke detector that didn't end up…read moremeeting town requirements and when I called he responded same day and they fixed it for free (even giving me a credit for not doing it fully correct the first time). Appreciated the fact that they took accountability and made sure to make it right.

Great experience! Ann had her tech assess the needs of my 30 year old floor torchiere and it was…read morerepaired at a fair price and available for pick up as promised! I would highly recommend Ann and her business! ***** 5 Stars!

I walked in one day out of curiosity and I left the store feeling dismissed and to a very large…read moredegree unwelcome. As I walked around I noticed a shade that I wanted to purchase and the older lady in the store was rude and very dismissive letting me know that I should bring the lamp in for a good fit (she may have been the owner). While I wouldn't mind doing that whatsoever, the attitude behind her message was less than stellar, like she couldn't be bothered with my meager lampshade business. She did offer some advice on fit, but that did not compensate for her terrible attitude toward me especially after she told me the lampshade was over $200 dollars, using a condescending voice as if I couldn't afford it. I walked away feeling like I had imposed on her, reassuring myself that it was nothing I did to constitute being treated that way.

I'm still trying to sort out what to think of this firm. I've had some good experiences and some…read morebad ones. I have a service plan with them and it seems clear that the repairs through this plan are a big source of profits. Replacing a part to prevent a leak was going to cost nearly 500 dollars, more than 25% of what the whole system originally cost. Ultimately, a small plastic part was replaced for 225 dollars by the guy who was already there according the paid service plan. I also had an early issue with them over being billed for an installation we had explicitly rejected. It appears that they terminated the employee involved. On the upside, they have been very responsive to issues and complaints. They have some very pleasant and competent people working for them. Even the younger man who came the day they wanted 495 to replace a part was very pleasant (the older guy watching over him, not so much). I've been assured that with some change in management they are working to tighten things up. Overall, I'm on the fence. Will update as things unfold.

We just had our irrigation system winterized by AJ Antico and had a great experience. The office…read moreteam was responsive and made scheduling easy. The tech arrived on time and had our system blown out quickly. The tech was kind and professional, plus our dog loved him and he's a pretty good judge of character! I think the price might have been a little steep, but for ease of scheduling, I'm satisfied with AJ Antico and would happily use them again.