I am very picky with my five star reviews. Typically I judge a product or service based on its price, and quality, and often the only way to get five stars from me is to be fantastic, but also free (national parks, for instance). I am giving five stars to Horvitz Plumbing for being standouts in the world of contract plumbers. I have interviewed a whole parade of vendors for different things that I wanted to do with my home, and seen the whole range of responses from "Why do you want to do that?" to "I'm not going to do that" to "That thing doesn't make any sense." I am a fairly well researched guy, so I stuck to my guns, and kept looking until I found Horvitz Plumbing. One of the biggest hazards to look out for when hiring a contractor is the one size fits all solution. When all you have is a hammer it all looks like a nail, and so I met a lot of resistance to some of my ideas. Those vendors wanted to do what they wanted to do, and not necessarily what was right for my home, and my request. Matt was very open to my input. He explained what was reasonable, and what was not, and why as I asked about different options for plumbing an addition in my basement. I sent a rough diagram of how I wanted my heating system to run, and he took it seriously, reviewed it, and said that it was possible. This is exactly what you want when hiring help for your home: a tradesman who takes your input as a layman, and turns it into professional, code compliant real world results. My interactions with the staff at Horvitz have all been very clear, and respectful. I feel that they treated me very fairly throughout the whole bidding process for my project, and were very patient with quite a fair amount of bank paperwork involved. All of that is to say this: I am some one who has interviewed many plumbers in my day, and worked with quite a few of them. The staff at Horvitz Plumbing are among the most fair, attentive, and helpful that I have ever hired. read more

TWENTY STARS. I needed help getting hot water in a 1914 residential building. Great care had to be taken to not damage any of the existing plumbing, and to minimize impact on the rest of the building (due to temporary water shut off during the repair). I called Horvitz because they have been in business for something like 90 years and have a 5 star rating. Five stars in not enough. Truly. I was helped by Odette in the office (a rare and true gem!), and she in turn sent Tony the plumber (a gift to humanity!). Not only did they resolve our immediate issue, they handled every complication with the utmost in grace, class, skill and kindness. That particular bathroom hasn't had hot water for an embarrassingly long time and it was sorted before I knew it. Odette and Tony were so great I would have had the to dinner every day (if I cooked food). Don't hesitate! read more

Horvitz Plumbing & Heating - Tony at work. - Plumbing Near Me - Boston, Massachusetts

See all

Very pleasant phone dealings. The plumber who arrived was efficient, honest, and very competent. We are very glad to have them as our plumber. read more

I've been using Horvitz for our plumbing and heating since we bought our home in 1997 and they have always been reliable, friendly, and professional. They offer prompt service and the employees are knowledgeable and accommodating. I would recommend them highly. Iris G. read more

EXCELLENT SERVICE. Easy scheduling with the office manager Odette. Nikoli showed up on time and solved my problem - air in the water lines of my boiler. He didn't try to upsell me on a new boiler. He walked me through how the boiler worked, where the problem was, and how to get the most out of the boiler over time. It's nice to have someone you can trust! read more

Horvitz Plumbing's quick response to any and all problems that arise at our many properties has been exceptional . They have people who go the extra mile to evaluate and remedy all plumbing issues as well as heating & cooling problems. We at Sullivan & McLaughlin Electrical Company appreciate the great services provided by Horvitz Plumbing. Peter Leyden Property Manager. 5 star rating for read more

We are SO GRATEFUL for Horvitz. Matt and his team are a pleasure to have in our home and such a huge help whenver we have an issue. It can range from simple toilet repairs to emergency service to life altering water damage repairs (true story!). the team is knowledgeable, helpful, and professional. We couldn't be bigger fans! read more

Easy email communication with the office manager, Odette. She has always been pleasant and clear in her messages. Scheduling was prompt, and the plumber arrived well within the expected time. Other than the first appointment of the day (for which Horvitz plumbers have always been punctual), I know that they cannot precisely schedule, due to not knowing how long the earlier repairs will take. Justin the plumber was great - efficient, courteous, and careful. Absolutely satisfied! read more

Quick service, knowledgeable people, reasonable prices. They have been our go-to plumbing provider for many years

As a longtime customer, I asked Horvitz to come consult about a possible project and was ablt to get an appointment wuickly. Two plumbers came and took time to explain all the necessary steps, including what other work would have to be done. I appreciated the prompt and thorough consultation, and there was no charge! read more

I woke up to a nasty clog in my kitchen sink on a Sunday morning, called Horvitz to see if somebody could come out at some point during the week, and before noon on Monday, Nikolai was fixing the problem. He was efficient, skilled, polite, and knowledgeable. Also helped me troubleshoot some other related issues, and gave me some advice on maintenance I can do at home to prevent further problems. This company is so responsive, professional, and friendly! Great work. Very glad that a neighboring homeowner recommended them. read more

Horvitz has always been reliable and efficient. They are the ones to call in an emergency.

I have used Horvitz plumbing for at least 40 years and can say that they have always given me the best service both in my house, that was built in 1877, and the condo in which I now live. They come when expected, are professional in their behavior and can always diagnose and fix whatever is not working. This week the hot water in my condo in a 175 unit building was not reaching temperature. The building management had called in two other plumbers whose business it is to service large apartment buildings. Neither of them solved the problem. Jose arrived from Horvitz and within 20 minutes had diagnosed and fixed the problem - and then went to two other apartments and solved their unsolvable problems as well. I recommend them wholeheartedly. read more

They couldn't help me, a DAP senior unless I ran all around a 4 story townhouse shooting photos of the work needed in to be done. I can barely walk and said that I can't manage such a big request. They advised I call back when I had photos to send them b4 they'd make the appt. It was going to be a big job for them, based upon a referral to them but they made no exceptions for those of us unable to photograph and submit the work to be done. I fell on the stairs trying to accommodate their request. So, I never got Plumbing help. read more

I have used Horvitz in the past without problem however this time I was rather disappointed. I needed to get a large plumbing job done and asked them to come over and give me an estimate. In the past, they have come over and given me an estimate but this time they said they would only do it of I paid them $125, their price for an hours work. What a joke! Perhaps it is due to their changing management. But I must say for a returning customer, not good. I will now take my business elsewhere. Also the owner was rather rude and arrogant to me on the phone. Bad business. read more

Beware of over pricing. Things have changed, had used Horvitz for many years. Called to have a backup sump pump replaced. The technician arrived and did not know what they were there for then gave me a very high estimate, a significant cost of the estimate was the time that was expected to do the job. I agreed to move forward, the technician did a great job and was done in 3hrs. (an hour of which was going to home depot to shop for sump pump, given the specific requested service and they had installed my original and had given them specifics as to the model etc., i thought they might had an option on the truck) I took a picture at the conclusion to time stamp the completed job. I then received a bill for 5hrs of labor. I went back and forth, provided the time stamped photo They refused to reduce the bill to what the actual service was and stated that I agreed to the estimate - an estimate is a guess at what the cost will be and typically you then pay the actual cost. I doubt that if the cost was higher they would have billed for the lower estimate! Poor business practice. We will not be using them again. read more

The task was to remove an old radiator and to install a new one. The guys were friendly and explained the steps that would need to be done. The craftsmanship however was poor. They dropped the heating pipe inside the wall which required cutting open the ceiling in the hallway below to retrieve it (that hole is still there). They missed the stud in the wall (despite the fact that the supervisor had marked where it was) and then proceeded to hang the bracket with an anchor into the tile instead - which may or may not survive over time. And finally they installed the new radiator backwards, putting the supply pipe into the return fitting and then proceeded to re-fill the system. I alerted them to the fact that it was the wrong way but they claimed it should still work. Needless to say it did not. I would advise against hiring Horvitz for your plumbing needs. read more

I had a 20 minute emergency service repair on a Saturday afternoon because I had no heat. The on call plumber stopped by on his way home from a class he was taking. Good guy. The labor was $450.00. They charge $225.00 with a 2 hour minimum if you don't pay them $285.00 at the beginning of the winter just for the privilege of paying a more reasonable rate for emergencies. My family has done business with Horvitz Plumbing for over 40 years and I never experienced such a high rate as this. I find this outrageous and will never use them again. read more

Great service, quick turnaround, transparent pricing, friendly, knowledgeable, on time, and a staff that actually values repeat business enough to understand it's not worth nickel-and-diming their customers. I never thought I would say this - but I think I finally found a plumber in Boston I will use again and again. Highly recommend! read more

Just called Horvitz Plumbing - haven't seen a higher price than them! $225/hr.

After my initially good experience with Horvitz, I can no longer recommend them. The did a fine job with the pipe replacement and the subsequent jobs we had them do were standard (but not great - the two other jobs we hired them to do wound up needing to be fixed at a later date because it wasn't done correctly). But the main reason I won't be hiring Horvitz anymore is because the plumber they sent over didn't like a sign I had in front of my house and then he went on a xenophobic tirade in my kitchen. I was paying them to fix my water heater, not to get my politics attacked. read more

I see these reviews are old and one is unfair, since he only complained about price and not quality. I have used Horvitz several times and once their invoice was lower then their quote, when does that happen, and talk about honesty. I am also a Realtor and I recommend to my clients and colleagues Horvitz all the time, and everyone is satisfied. One of my clients just installed a plumbing hookup for a laundry I her condo. They came on time, finished on time and cleaned up. They are terrific, and easy to deal with. read more

Horvitz is under new ownership. They seem nice enough, but the office staff is lacking in experience/knowledge. As far as I can tell, all of the old staff and plumbers have left. It was a good run, but time to move on. read more

I am very satisfied with my experience with Horvitz Plumbing. From the time I placed the phone call to request an appointment to the time they left my apartment, everyone I dealt with were exceptionally friendly and informative. Scheduling a time was a breeze, the plumber that ended up coming out was very punctual, took care of the problem in record time and explained what the issue was and how he fixed it. read more