This is a company should do classes to show other companies how to do business outstanding operation. I called got the answering service and within 15 minutes I got a call back to set up an appointment and within two hours they were at my home did the job. the technician George was outstanding cleaned up after he was done shook my hand thanked me for my military service and that was it outstanding company. read more

First time after fifty years in our home we needed service like this. The initial phone answer was factual and complete and a few hours later their very experienced technician was here. An hour later the problem was resolved with an added clean out to the street. Paid on AMEX after the work was done,. There man left with all both repaired and tidied up. Because this was clearly a clog at toilet,at lowest level in the house I think we made a good decision to call them, rather than our usual plumber. I know enough to see that it was not a mechanical issue with the flushing parts read more

Great service and great people. Been using for years and they always come out promptly

in the past, we experienced back up in our basement due to an old tree that is no longer in front of our house, but apparently the roots are still growing! Twice a year we book Asap Drains to come in and snake the drain as a preventative measure. From the time we make the call, to the service person that comes out, they are truly professional and as well as the amazing cost savings! Highly recommend. read more

I had a clogged kitchen sink. Colin came on time. Was very polite very well mannered very sociable and once the job was done, he cleaned up afterwards. I hope if I ever have a clogged drain again he comes to the rescue. It's nice to know that there are nice people out there. Thank you again Colin. I will be in touch with you in the future. read more

These guys were not cheap, $300 to open up a clogged kitchen drain (would have been $210 but I had used Draino). But, Tom came fast and got the job done. I called them at 10:30, he was here by noon. read more

Kevin spent the time to find our sewer problem ... he was patient. He marked the area where the problem was --and once we opened the ground, his marking was spot on ! read more

Tub was clogged. Called first thing in the morning and was told he would be out around 11:30-1200. He called about 9:30 and said he would be there in 5 minutes. YES early! He accessed the situation, got the snake and cleaned the clog. He was here about an half hour. Very Very nice man. I would recommend them any time. read more

Tom came in to clear my mother's kitchen sink drain. which was clogged. He was very engaging. He explained what he was going to do and the rates. He told me not to worry because the job would get done. in less than 30 minutes he had the drain cleared and water flowing freely. He double checked to make sure everything was clean before leaving. I would recommend ASAP to anyone needing help. with their drain problems. read more

Fixed clogged drain in a 1/2 hour. Courteous, efficient and provided next steps to fix garbage disposal.

Like an idiot I backed up the drains from the garbage disposal. I called my plumber who told me in no uncertain terms to call ASAP Drains. I did and the result was a very polite person answered the phone. Got me an appointment the next day. They called ahead and arrived on time. Fixed the blockage, cleaned up after themselves and were gone in an hour. HIGHLY recommend this service. Totally worth the price. read more

We've had ASAP drains come out on two occasions and will be looking for another company the next time we need plumbing services. The first reason is because it's simply too expensive. I know plumbing/drain services aren't cheap but I think there are better options in the area. We got charged $330 for an hours visit. They default charge you $85 if they need to take off the toilet. The receipt just said "custom price" with no cost breakdown or explanation of what was done. It felt like that number could've been pulled from anywhere. We've called the office a few times as we want to see a breakdown and the price was over $100 more than we were quoted. Still waiting to hear back. The second reason is communication. I had to ask question after question to understand what the problem was and what steps were taken to fix the issue. For a $330 bill I really need to know what what was done and what they found so I don't ever find myself needing to call again. They didn't find anything, suggested one possible reason why but after I said no I hadn't done that they had nothing else to say. For a topic like plumbing that the average person doesn't know a lot about I would suggest being able to talk to people about what they saw and ways to prevent it, especially if you're presenting them with a hefty bill. Lastly reason was overall professionalism. The first visit a few months ago, the things the technician were talking to us about were odd. The second visit they left without connecting the water line back to the toilet...yikes. I went to use the toilet and it wouldn't flush. I turned the water valve on since we thought maybe they just forgot to turn it back on and water shot out across the floor. We had to call and have someone else who actually knew what they were doing come back and reconnect it. This third technician was appalled that the second technician didn't connect it and they also cleaned up the bathroom as it was pretty dirty from the second technician. We tried ASAP twice and overall were dissatisfied with the service and price. read more

miguel was so clean neat and thorough. would definitely hire them anytime to clean out my main line.. Don't even think about calling anyone else read more

Our plumbing backed-up and overflowed all over the basement from the lowest opening, the laundry sink. While cleaning-up the "nastiness" we were able to determine that the problem was most likely the main sewer drain to the street. Thus it appeared it would be a quick power-snake job to clear the line. Anything but !! It turned-out that the blockage was all the way out where our sewer line hit the city main (about 70-ft.). Patrick was very knowledgeable and due to the depth he was into the pipe, he knew he had made it to the city main yet, after an hour of reeming the pipe the water was still not going anywhere. I really thought we were going to spend a pile of money and be left with the problem. But not to be deterred. he went out to the manhole in the street. There we could see there was no "flow/ movement". With a long-handled shovel he moved some of the debris and suddenly a gush of waste water broke through. He returned to the basement and finished flushing our drain line to insure it was completely clear. After removing his equipment he even deoderized the basement. Though the cost was a bit more than we had anticipated (due to the circumstances), his perseverence resulted in the desired outcome. read more

Called ASAP DRAINS April 15, 2023 at 10:21 am and they arrived at 10:57 am completely fixed the problem at a reasonable cost. I highly recommend ASAP DRAINS for plumbing problems. They earned my 5 star rating. read more

Had a backed up sewer line with poop water filling up in the bathtub and brown water gushing into the basement. Definitely a sh** storm. Called at 11 and they were here by 12, so fast they probably left skid marks in the road. Very professional and polite even though it was a bit of a crappy job for them to take on, and they were done by 1 which still gave me time to drop the kids off at the pool before work. $220 is always hard to part with but it was a clean drop and I didn't wipe my bank account. I'll also save a bunch on my electric bill because I'll probably never take a bath again. Rob and Gary were turdally awesome! read more

ASAP Drains - Plumbing Near Me - Salem, Massachusetts

We were sort of in a crappy situation last night and Devon came to the rescue. First class people with a first class company would recommend them at this time. 5 1/2 stars and a 10 rating read more

ASAP is the best! I am a homeowner and a landlord, and plumbing issues are always an emergency. They are prompt, courteous, knowledgeable, and extremely honest. Their prices are always very fair and the service folks have never failed to be super nice. I'm very thankful to have this company as a local resource. read more

Great experience with ASAP in Salem, MA! They came quickly to resolve our drain problem and provided great service, while charging less than we were expecting to pay and giving a 30 day guarantee. Our technician, Otis, was excellent at his job, explained our issue, and fixed it quickly, on top of being super friendly and reassuring. We'll be using ASAP from now on and recommending to others! read more

I called ASAP Drains at the recommendation of a local plumber when my main sewer line was backed up. They had someone over in under 20 minutes, he fixed the issue in 30 minutes, and it was super reasonable price. I will definitely call them again if I ever need it! read more

I do not usually write reviews but had to do one for this young man, Alex. Without going into too many details, my tub was clogged and I called ASAP Drains. This was not an easy fix. He went above and beyond and stayed a couple of hours which normally this job would not have taken this long. He was a life saver. I highly recommend this company and will always ask for Alex. We were so lucky it was you who showed up, Thanks again Alex for all of your help!! read more

I reside in PSL Florida but own a 2 family home in Lynn, Ma. I got a phone call from the1st floor tenant on a Saturday of all days that there was a clog of some sorts. I called Lynn Public works they came out & determined issue was within the property he recommended I call ASAP Drain. Will never regret that call to ASAP Drain !!!! Shortly after my call to the after hours a gentleman by the name of Nick called me back, gave me ETA, notified me when he was near by (so I could alert my tenants), showed up & was there for a little bit. Nick...Bless his heart as best as he could with what he had to work with he removed some of the products that was causing the clog. Nick explained what needed to be done (by a plumber) in order for him to complete the work. I Called what felt like a million plumbers with no results. Finally got a hold of a plumbing company that came out on Monday. I notified Nick that it was ready for him to go back to finish the job but I understand he was unable to that same day. He said he could go today (Tuesday morning) between 9-10 am & sure enough at 8:57AM Nick was texting me that he was at the property. Shortly afterward Nick texted me with images of what he had removed that was causing the clog.... are you ready??? Yes!!! Black duck tape & plastic baggies. Gotta love irresponsible tenants. I was thinking that based on all that Nick had to go thru & do my bill would be sky rocket....but no Bill was $182.00!!! To ASAP Drain Nick was amazing, kind, extremely professional & will definatly recommend your company & specially Nick. Marcie Correia & mom Zelia Fuentes. read more

I have used this company 3 or 4 times in the past with good results. BUT at this time they have decided to do PRICE GOUGING, charging 50% more than normal. I asked them why and they said because of what is going on. I said, what does the C virus have to do with people's drains being clogged? No answer. Sleazy move. I called elsewhere and found a company with regular normal pricing, that is not taking advantage during this trying time and were happy to come and did a good job. I own 3 rental buildings and will never use ASAP again. u should do the same. read more

We recently contacted ASAP drains after a Plummer recommended them to assist with, what we thought, was a clogged drain in our shower. I called them on a Monday and they came out first thing Wednesday a.m. at my request. Jeff showed promptly and assessed the situation. He didn't think it was a clogged drain issue and expressed concern snaking the pipes on such an old house with out real cause. While he waited, we contacted another plumber who said not to use the snake and would come out. Oddly it turned out that water was building up behind the face plate on the shower and after a while it would overflow and leak back into the wall, causing a leak downstairs. $5 for a tube of silicon caulking and problem solved. It was great to work with an honest contractor for a change. Even though we didn't use their services we would definitely recommend using ASAP. read more

ASAP Drains inc, made my day. i went to the basement to find smelly water covering the floor. our main drain was clogged on a Saturday. Chris came out w/i one hour. He was professional, courteous, and competent. He fixed our problem and the price was very reasonable. read more

Chris arrived about 70 minutes after I placed my call on a Friday evening. With a friendly, professional manner, he made quick work of the clog that stopped my kitchen sink still. He snaked out my drain pretty far, ensuring my gunked up pipes were clean. As he worked, he offered advice for cleaning it out myself without tools, recommended a couple tools I could purchase if I was so inclined, then cleaned up to go on to the next job. This took less than 30 minutes and was only $152. If I had called a plumber, it would have taken a week or more to schedule, I would have likely needed to take a day off to be home, and it could have easily cost twice as much. read more

Way cheaper than RotoR***er, ASAP Drains also have trucks driving around all over the Boston area and can get to you quickly. I had them come out this morning to attend to a clog I couldn't clear behind my kitchen sink. Lou arrived promptly and fixed the problem for $137. Compare this to RotoR***er, who wanted $450 for starters, but thought it might cost more if they ran into trouble. Lou cleared the clog quickly and taught me his trick. I've relied on ASAP drains for institutional services before, and this is the first time I've used them for home. I hear that they're the folks your plumber calls when he can't solve the problem himself. Save yourself trouble and expense by calling ASAP Drains first. They're responsive, friendly and reasonable. read more

My neighbors gave me a good reference for a plumber but he didn't do clogged drains but he referred me to ASAP drains. I immediately looked on yelp and saw great reviews for them with a few that weren't so good. I ended up calling and got an appointment ASAP. Alex had shown up and immediately got working. We had just moved into this house and the bathroom sink kept randomly getting clogged. Turns out it was hair and floss. The drain drains perfect now. It was a set $150 to unclog it with a 30day guarantee. ASAP is now my go to. Would definitely recommend them to anyone. read more

Called ASAP at 7:30 Weds. morning with a sink drain issue. I was asked if I needed someone right away. I opted for a 3-5pm appt. Chris and Kevin showed up at 3:45 and asked a few questions and got right to work. 30 mins. later they were cleaning up. Very polite, professional and clean. I have already recommended them to some of my friends. Great experience! Great company! read more

Quick, prompt, reasonably priced and solved the problem! Need I say more for a backed up sewer problem!!

Most unreliable company called them on Saturday for a clogged soil pipe got answering company left my name and phone number with operator I was told would not be opened till Monday (so much for 24 hr emergency) Monday morning came no call so I called back this time the office person who answered said they only have one person who does that type of work and they would call me back in a couple of hours they never did ! If you have an emergency your better Off contacting someone else. read more

I had a blocked drain in my house causing everything to back up into the house. I called ASAP and they were there the next day at 9:00 am. Nick was the technician and was very knowledgeable, nice and quick. My drain was fixed within 1/2 hour at a very reasonable price. I would highly recommend this company!!!! read more

We called ASAP they came for the service on the same day. I had previously called Roto Rooter which quoted me $375 for the job in our kitchen sink. I thought that was way too much, and called ASAP which came over right away, the plumber was very friendly and professional and did an awesome job for $150! That's way less than half the price Roto Rooter quoted us! I highly recommend ASAP! read more

Called today, Thanksgiving! with a completely backed up kitchen sink....panic was setting in. The technician called right back..was on the way and here in less than 20 minutes. He ( i didn't get his name) was polite and professional.. had the drain cleared in under 10 minutes! ASAP charges a fee of $50 extra due to holiday..which I think is quite reasonable and our dinner was saved! Great service ..would highly recommend. read more

We had to call ASAP twice over the last several months for backups in two different elderly relatives basements. Both times they came over within hours, were quick, knowledgeable, and efficient. They were standing in smelly poopy mess and were professional and unfazed, I was impressed. The price was fair and the guys were great! Would definitely call them again. read more

I would give them six stars if I could. They were SUPER helpful in explaining the need, they came in 1 hour on a Friday morning, they were (by far) the cheapest providers in the area. Also, they were QUICK and efficient. I would highly recommend them to anyone! read more

I couldn't have had a better experience. I called the Cambridge location because I live in Somerville. The dispatcher on the phone was very nice and helpful, and quoted me for 150$ for a blocked tub drain. The employee Alex came right on time. He was very nice and efficient, the job was done in under an hour. He was very patient with my dog who wanted to sit in the bathroom and watch the whole time. The job was done and I was charged exactly what was quoted, which I think is more than reasonable! Thanks! read more

I called the Lynn number at 11:00 on a Sunday. The technician called to make an appointment at 6 pm. He called and was able to reschedule for 4. Shower drain was blocked he cleared the drain in 30 min. Very professional and courteous. I would highly recommend read more

These guys are great. I've had 2 separate times where I needed a drain snaked (Kitchen sink, and bathtub). I called them in the morning and they were there by early-afternoon. They are quick to address the problem, and have competitive pricing. Highly recommend! read more

My experience with ASAP Drains was awful!!!!! I went from having a slow drain to a completely clogged toilet. "Thanks" to their services, my husband and I had to spend the night somewhere else. The worst part is, they abandoned the job and left without saying a word. The guy showed up an hour late, without even the courtesy of a phone call. I showed him where the drain has been unclogged in the past, with access from the basement. Despite his clear lack of experience, he thought he knew better and used the upstairs bathroom instead. He claimed to have unclogged it within 15 minutes. I had to demonstrate to him he had not. After several hours, he finally admitted he needed help and an equally incompetent person joined him. They ended up taking the toilet off and used an auger on the old cast iron pipes. I suspect their scraping of the old pipes is what caused the additional damage. After spending several more hours on it, they finally decided they were not going to be able to fix it and they got up and left, without a word. Who does that? My mind is blown by how unprofessional that was. We were having some other work done in the basement and the worker used the toilet after they left. After he flushed, sewage poured into the basement, which fortunately he noticed since he was working down there. If it had not been for him, we would have been flushing raw sewage into our basement for who knows how long. Keep in mind, I called them because the sink was a little slow to drain. The toilet had been completely fine until they touched it. Fortunately, I was able to find someone who could do an emergency visit and repair the damage they did. After $400, at least we can stay in our house again. Unfortunately, hiring ASAP Drains was a huge, costly mistake. I can not believe how unprofessional they were. read more