5 Stars all the way. Both my experiences with Daniel Wright Plumbing have been outstanding. Here…read moreare the highlights: 1. In an emergency, he called me back within minutes. So grateful for his service. 2. In a non-emergency, Danny came through with a game plan and a quote to replace our aging water heater. Scheduled the next day, he texted to give us a heads up of when to be home, and then took care of our old water heater and hooked us up with a brand new 10 year unit. Such a pleasure to work with. 3. In every touchpoint, he came through not only with skill, expertise and experience, but he educated us on how the process would go and what to expect. Peace of mind. Super efficient. Wonderful service. Great guy. Highly recommend!

I bought a top floor condo in a house built in the 1880s. The plumbing is "quaint" to say the…read moreleast. I wanted a washer/dryer in my unit. All previous owners went down to the basement to do laundry. I tried 5 different plumbers and Daniel Wright was the only one who agreed to plumb in a ventless dual unit for a reasonable price. He did an outstanding job very efficiently. I have used him for so many other things, including installing a new water heater, and a range of other major and minor fixes. He is always responsive, prompt, cheerful, extremely knowledgable and his prices are very fair. I've owned many homes in my life, in many places, and have worked with other plumbers in this area. I know I found my North Shore plumber and am very happy to recommend Danny unreservedly.

I've used McLaughlin Company twice. The first time, was to upgrade our heating system, which dated…read moreback to when our house was built in 1955. He installed an incredibly great system, which replaced not only our old furnace, but our hot water heater as well. The system is the Triangle Tube Prestige system (likely updated since then). Not only is it was of the best and most efficient heating and hot water systems, but his price and service were equally great. Once installed, our gas bill dropped by 50%, and we NEVER run out of hot water. The system can handle the shower, washing machine, and at least one sink all at the same time. Great recommendaton Bob! His crew was very meticulous in their work, and Bob (the owner) is honest, trustworthy and gives fair assessments of whatever work you need. Quality work is their marquee! He was so good we had him back a couple years later when we needed some other work done. One of the supports for the pipe that feeds our two bedrooms came loose, where it runs through the lower level through the under house garage. We also needed a water outlet in our kitchen sink to run our water filter. They were prompt in returning our call and setting up the appointment, showed up on time, and did great work. I've had to call him with some questions, and once a minor issue, which he told me how to fix over the phone. His service after the fact is outstanding and he's always get back to you if you call with a question. I recommend this company for it integrity, quality work, and outstanding ethics. The price is comparable with most plumbers, and better than a lot of others we checked out.

They are very good…read more I had been using a local guy who I really liked but then couldn't get a reply from him. Was recommended to RP and really like them. Once the guy came with an apprentice from the local vocational high school and I really really liked that. Prices are higher than the local guy, but they will always answer the phone and always be able to fit me in, and worth it. Good value and service for the cost.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

Immediate service, quality work, pleasant experience for an ugly problem. Highly recommend.read more

This is a company should do classes to show other companies how to do business…read more outstanding operation. I called got the answering service and within 15 minutes I got a call back to set up an appointment and within two hours they were at my home did the job. the technician George was outstanding cleaned up after he was done shook my hand thanked me for my military service and that was it outstanding company.

First time after fifty years in our home we needed service like this. The initial phone answer was…read morefactual and complete and a few hours later their very experienced technician was here. An hour later the problem was resolved with an added clean out to the street. Paid on AMEX after the work was done,. There man left with all both repaired and tidied up. Because this was clearly a clog at toilet,at lowest level in the house I think we made a good decision to call them, rather than our usual plumber. I know enough to see that it was not a mechanical issue with the flushing parts

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

We've contracted with128 Plumbing, HVAC and Electric, Wakefield, MA for several years and they…read morealways provide professional, efficient and courteous service! Today, Joe, an excellent 128 HVAC specialist, spent several hours at our house ensuring our heating system will be up and running when the winter freeze hits. He diagnosed five heating zones and now they all work perfectly, thank you Joe!

Mike is a true professional and completely saved the day! We discovered a basement leak on Memorial…read moreDay and were worried we wouldn't find anyone to help on a holiday. Mike came right out to assess the situation. He quickly diagnosed the issue as a problem with our heating system condenser. On top of his expertise, he has excellent customer service and is incredibly responsive and reliable. Highly recommend!

Mike put a new water heater in the basement. He is very professional, came when scheduled, and did…read morea nice job. I am going to contact him to uninstall the old dishwasher and install the new one. Highly recommend him.

Terrible. Would not hire under any circumstances. Goes back on his word and acts like a child…read more Offered to pay for sillcocks that were damaged during construction. He told me "no I will make you whole, no charge, don't worry about it." About 2 months later, he had a falling out with my contractor about payments and threatened me with a lien if I did not pay (illegal). When he realized he's not a lawyer and couldn't do that, he then sent a bill for the work he assured me he would do for free. Would not return calls or emails and deferred everything to his poor secretary who had nothing to do with the situation. Pathetic. Don't hire them. A call back would be nice John.

Their plumbers seem great. Mike is definitely an expert in his field and goes the extra mile to do…read morethings the right way. John also clearly knows what he's doing, but as the business owner, seemed rushed to get in and out and I don't think his work was as refined as Mike's. My biggest issue with them is their office staff. They do not return phone calls or emails, no matter how urgent or what the subject is. It took me about 10-12 phone calls just to pay them. Unfortunately, about a week after the project finished, we started having issues, most notably a leaking dishwasher and frozen pipes. Despite several calls, I never heard back from them. I fixed these issues myself, but considering I paid a lot of money for their services, I wasn't happy about this. I also worry about other quality issues propagating. Price seemed high, but my GC insisted on them. Getting them on the schedule was difficult and we saw project delays as a result.

Always looking for a plumber we can rely on, and so far, so good! Jack is a nice guy who is skilled…read morein his trade. Seems honest, too. We'll call him again.

From the owner: JD's Plumbing and Heating provides a full range of heating and plumbing services in the North Shore…read moreand greater Boston, MA area.

I originally got three estimates. Griffin was NOT the lowest but I'm glad I went with them. They…read moreremoved and replaced my gas burner and replaced it with a nice York system during the absolute hottest days of the year. Never once did I hear them complain. Jeff, Jeremy and Josh were true professionals. They had my brand new furnace and central air system up and running in less than two days. What a great experience with Griffin Plumbing and Heating! I highly recommend them if you have any HVAC or plumbing related work. Thanks guys!

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.