1. Possick Plumbing & Heating

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Newton, MA

Possick Plumbing & Heating

5.0 (2 reviews)
Closed • 8:00 am - 8:30 pm

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Plumbing inspection

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Green Flow Solution

Green Flow Solution

(24 reviews)

Back Bay

I think this is my first review that isn't positive on Yelp…read more But I feel like I was just ripped off. Basically, Aundrey came here for less than one hour and cleaned the dust off the the coils of both of my air conditioners for $650 and didn't even complete the job. He did not have a wet/dry vac so he used mine. He did not bring a ladder so he used mine. He did not provide replacement filters. Breakdown of the cost: From the invoice- 'Service call fee covers technician's trip to the job site, including travel time and transportation costs.' I asked Aundrey where he came from. He said from the office which is right here in Newton. 2.6 miles. 8 minutes. = $150 First Air Conditioner: He diagnosed it immediately. Then he cleaned the coils with a brush and he used my vac as well. Look, I have no problem with him using my equipment. I just never had a worker not have his own tools. I had already bought a new filter for this air conditioner so he didn't have to replace it. Total time, about 15 minutes. = $250 Second Air Conditioner which is in the attic. There is nothing in the attic but the air conditioner unit and we do not go up there ever. You need a ladder to get up there. Aundrey didn't have one. He used one of mine. Same problem. Also, This unit needed a new filter as well and it's a different size than the one downstairs. Aundrey left it without a filter and gave me the size of the filter I should get so that I can install it myself. Again, I can't get up in the attic because I'm physically limited. So my air conditioner is currently running right now with no filter. So, he cleaned the coils for about 20 minutes and left the job undone. = $250. Invoice: $150 Travel Time and Transportation costs. $250 Coil Cleaning and installing a filter that I provided. $250 Coil Cleaning and leaving the unit without a filter _________ $650 Oh, and this nonsense about them getting back to you in 10 minutes, it's an automatic text that tells you to call them. I called after I didn't hear from them for an hour or so. That's a big sum when Aundrey took an hour total including his drive time of 8 minutes and the gas he must have used to go 2.6 miles and then not finish the job while using my tools.

Responded late in evening to a reach out about HVAC heat going out urgently. Offered first thing in…read morethe AM early appointment, showed up on time with good communication, fixed the problem in under an hour, and educated me about the situation. Professional and reliable. Very nice UI for scheduling appt and invoice/payment.

Casaletto and Sons Plumbing & Heating - Job & Service Truck

Casaletto and Sons Plumbing & Heating

(37 reviews)

My tenant's bathroom sink was leaking - a lot! I do not have a plumber whom I know personally, but…read moreTom came highly recommended by a few friends we have in common at various ski houses. Plus, with so many positive Yelp! Reviews ... Tom was incredibly responsive and despite having a booked schedule, managed to squeeze my job in. He is professional, knowledgeable, a great communicator, and has an easy going disposition --- which in my experience can be a challenging combination of positive traits that isn't always easy to find. He came out as scheduled, took a look at not only the sink, but also had to move some ceiling panels in the basement (not an easy feat to access) to diagnose the issue. Within just over an hour, my tenant's sink was fixed and the area Tom worked in was cleaner than how he found it. His rate was completely affordable. He also gave some additional advice regarding updating my home's plumbing for the future. I would highly recommend Tom for any / all plumbing needs. Highly.

I wouldn't use this plumber again. He spent a large chunk of the time for looking for stuff in his…read moretruck - which he charged me for. I was very clear about what I needed - a standard sink mount. He worked at a pokey pace. I did not get a sink mount - but cheap metal brackets you can buy for 97 cents each ($60 parts). One of the brackets is installed incorrectly and wiggles - it's not tight. He also drilled into my kitchen cabinets - unnecessary if a proper sink mount had been used.

Possick Plumbing & Heating - plumbing - Updated October 2026

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