The office mgr (June) sent Roberto out the same day to look at my first floor toilet! Roberto was…read morereally great, he utilized an auger which cleared a paper blockage. I received an approximate estimate by phone, which was precisely what I was charged! Another referral by Yelp! (ER Plumbing) was totally ridiculous and given to me without ANY facts or attempt to even "troubleshoot" a problem! I was presented with TWO Estimates; $2,021.00 OR $1,472.00 to "clear the main sewer line backing up into toilet" I would NEVER recommend ER Plumbing, this was a clear Rip-off.....beware!

following up on my previous review where I paid $800+ for a kitchen faucet and sink P trap install…read more I'm convinced they were hoping for another chunk of my money by intentionally ignoring a very bad shutoff hoping I would have them back to replace it. I would never let them past my threshold.

My air conditioning system failed (of course) during an extreme hot stretch. Shawn responded…read morequickly, handled some complications expertly and got me up and running quickly. The system is performing beautifully. This guy really knows what he is doing. Price was very good too.

I moved to a new condo 1.5 years ago and needed some items checked out, particularly the hot water…read moreheater. Admittedly I don't know much about plumbing or electrical so it was intimidating at first. Shawn was so easy to work with. He showed up on-time, was friendly and got everything working as expected. He had some recommendations for preventative measures down the road but didn't upsell or anything. Just a month or 2 ago something stopped working and he quickly replied and helped me troubleshoot and fix it within minutes (it was user error, but he was still friendly and responsive about it). Really nice guy and I'm glad I went with him. Highly recommended.

Our toilet stopped flushing during a cold spurt. We thought it was a frozen pipe but weren't sure…read morebecause the faucets were still working. William texted me within an hour of my request and was able to help identify the issue and help us fix it over the phone. He also followed up throughout the day until it was resolved and had it not been resolved he offered to come over and take a look. We will certainly be looking here for future requests and very grateful for Williams help!

I normally review restaurants on Yelp, but wanted to commend William and Wall's Plumbing & Heating…read moreServices on a job well done. I had a 12-year old kitchen faucet that started leaking and bought a new one to replace it. Similar 2-hole style; base and side sprayer. Usually I would do these relatively simple tasks myself, but I had a busy work week. I used Yelp to reach out to all the local services that had 4 stars or higher. William was quick to respond. A few text messages here and there, and we made an appointment for the next morning. Now, I wasn't there at the time, but coming home I could see it was well done. My wife commented that they cleaned up after themselves and even put all the items we pulled out from under the sink back in. That's service! Communications: 10/10 - Extremely fast to respond and kept me up-to-date while I was at work Price: 8/10 - Competitively priced for the area. Replacement costs ranged from $165 - $300. Wall's was on the lower end of that scale. Service 10/10 - Simply awesome! I would highly recommend based on this experience and will look toward working with them again for future needs.

I am a Regional Property Manager for condominium associations and after two of my properties had…read moredisappointing results from other contractors, a trustee recommended trying Nicholas Savvas Plumbing & Heating. I've only dealt directly with Nick regarding the properties and he's always been responsive and will get to the bottom of complex issues. His pricing is fair as well. Recently I had an issue at my personal residence and Nick sent one of his technicians over (Eric) who was great - appropriately fixed the problem and even cleaned up the water that leaked in my basement. I would highly recommend this company, especially knowing of the efforts made by Nick to keep his crew employed during the coronavirus pandemic. Laurie

such a relief, I called several plumbers to come out same day, no one could commit , I called…read moreNick, he answered right away, was here in an hour, and fixed my leaking sink within 2 hours of my phone call, he was professional, polite, and friendly as well, did a great job, for what I thought was a very reasonable price, I couldn't be happier, I have a busy life, and he made this very easy for me, I will call him from now on, for any plumbing issues I have, and highly recommend Savvas Plumbing for anyone in need, Thank you Nick, great job, and cleaned up as well ..Coreen D.

Huge thanks to Brent and Junior from Ostroski Plumbing & Heating for the fantastic maintenance…read moreservice on our boiler and water heater. They arrived on time, were super professional, and handled the job thoroughly. They answered all our questions and left the work area spotless. Outstanding service all around - we'll definitely be using them again in the future!

We woke up on New Year's Day to no hot water. I called several plumbers with the expectation that I…read morewouldn't hear from them until the next day. Greg took the time from his day off to text me that he could come to the house the next day. Fortunately, the situation fixed itself and we had hot water again. Greg came to the house, checked the boiler and let me know to contact him as soon as something goes wrong. I hope that nothing does go wrong, but I know that Greg will be there should something happen.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

On a Friday afternoon all of a sudden my hot water wasn't getting hot. It was barely luke warm…read more Having done some laundry and running the dishwasher I thought maybe the hot water tank was just low. On Saturday it was still cold showers, and with a angry wife and two really cold toddlers I needed to call someone quick. After trying a few places I've used in the past and getting told I'd have to wait until Monday or pay a HUGE service charge, I came to yelp to find someone. That's when I saw the name "Water Heater Guys" and I knew they were the ones to try. I called the number listed and talked with Keith. Over the phone he ran down the couple things for me to check on my own, leaking water around the tank, turn up the thermoset, etc. Once we cleared all that he told me he could be at my house in a couple hours and it would only be $50 more per hour than if I waited until Monday. That was a reasonably low rate for a weekend on the spot call. So I set the appointment. He showed up 15 minutes later than we said, but he texted me earlier saying he was running a little late. No big deal for me, I was grateful for the heads up. Within 10 minutes of getting here and checking the connections/controls and then the breakers. He was able to narrow it down to a bad pump. Another 15 minutes and he had the pump switched out and was cleaning up. I was so relieved that it was a simple solution and that someone was able to quickly get it taken care of. I can't say enough how professional and personable Keith was from Water Heater Guys. I would recommend them to anyone and use them again. Hopefully I won't need to though.

From the owner: Water Heaters, Boilers, Furnaces, Plumbing Repairs, New Construction, Gas Piping, toilet install &…read moremore!

Rich provided exceptional service in installing our water heater. His pricing was very reasonable,…read moreand he ensured that we received a high-quality heater while adhering to all city codes by changing the exhaust pipes. We are extremely satisfied with his work and wholeheartedly recommend his services.

100% positive review for Rich Mathews & Son plumbing. My…read moregas heater was blowing air non-stop regardless of the temperature. Rich methodically checked everything that could be causing the problem. He also patiently explained what he was looking for with each diagnostic. It turned out to be the wiring from the thermostat to the heater. Another company had ruled out a thermostat problem. Rich fixed the issue quickly. Other positives...Rich ALWAYS returned my calls! He was heavily scheduled and since my issue wasn't an emergency in the warmer weather, we agreed he would come by as soon as he had a break in the schedule. Another job couldn't be done in the rain so Rich called and said he could come by within an hour. After the problem was fixed, Rich called the next day to follow up and make sure everything was still working as expected. Amazing customer service!

On Thanksgiving holiday weekend, as my 18+ years old water heater leaked at very bad timing and…read morebasement was flooded with water. Need replacement immediate. So on Sunday evening I called and talk with Doug Anderson. Per instruction I closed the gas line and water supply to heater. I was able to send pictures of the old HW heater with model number to identify correct height and water capacity of new HW tank and after a few pertinent questions was able to schedule the replacement next morning at 7:30 AM. Doug came on time with new HW heater, he was very, polite and professional with good communication throughout the replacement project. In two hours job was completed and I have Hot water to shower. The quality of the job was fantastic and takes away the old water heater and left everything in very neat and clean condition. If I could give on more than 5 stars I would.

worthless came out twice charged me over $750 to fix my furnace which was never fixed . they…read morecouldn't even figure it out. called a pro it was a $120 job . they wouldn't even come back for another three weeks.

Had a shower valve thing (what you turn to turn water on) problem. I tried replacing what needed to…read morebe replaced after doing a lot of research online in diagnosing what the initial issue was being caused by..... the problem. Water would drip slowly even when shower was off. Seabrook has extremely hard water. I could not get what I needed to replace out, let alone broke the handle off trying to get it off as well. Couldn't turn the water back on to my house because from what I had done, water was squirting out. So water shut off to house on a Friday evening. Called the big local companies to get someone out ASAP. Hard to live with no water at all. No one could get out until Monday. $1000 to get someone out from either of the companies as this was considered 24 hour emergency service Searched in Yelp and came across this company. Talked directly to a man named Charlie. He listened to my explanation and came out early the next morning with parts he knew he would need to fix the issue. He went right to work, knew what he was doing, and knew how to fix the problem. Thanks Charlie!

Our hot water wasn't working. I called this company, Laudani, early in the morning and left a…read moremessage. I called other places as well, who said they wouldn't be able to see what was wrong until 5 days from now and most likely we'd need to replace the entire heater. After a few hours, Mr. Laudani called back and in thirty minutes, his son came over, checked the hot water heater, and replaced the circulator vent. Honest, capable and reasonable. I really appreciated their commitment to good service on this cold winter day.