They made my baby look cute again. Great service and reasonably priced. Didn't have to wait weeks to get an appointment. Was in and out in about an hour. Will definitely return. read more

Dandy Dogs Pet Spa - Pet Groomers Near Me - Smyrna, Georgia

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DO NOT TAKE YOUR DOG HERE. They gave my baby an infection from cutting him with the scissors. I politely asked them for a refund or some sort of accommodation because the vet bill and antibiotics were nearly $300 and the refused to do so and were not even sympathetic for what their mediocre groomers did. They tried to say my vet was inexperienced and did not know what they were talking about to come up with such a diagnosis and even equated what happened to "a razor burn". Poor customer service and your dog will suffer. read more

Dandy Dogs Pet Spa - Vet bill - Pet Groomers Near Me - Smyrna, Georgia

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Jen did such a good job with my pup! She got him in like as soon as the next day and I was a new client so I was very happy about that. It only took her a few hours which is typical when she has multiple dogs that day. He seemed to be happy and so handsome when he left!! read more

Dandy Dogs Pet Spa - Fresh puppy cut - Pet Groomers Near Me - Smyrna, Georgia

I wish I could be zero stars. I asked for my Cavalier to be TRIMMED and they SHAVED HIM!!!!!!!! I was very specific on a small trim. I wanted long feet and long ears and they shaved him!!!!! DO NOT GO!!!!!!! read more

Jen does an amazing job with my dogs and one do them is even a senior that can't stand alone. She is patient, prompt, gentle, caring towards my babies. They smell good, look good, and I know they're I good hands with her!! Highly recommended! read more

Dandy Dogs is the greatest place to take your dog for a bath or cut, and it comes with love. The staff and owner are the BEST. I have been taking my dog Super Mustard there since he was a puppy. Everyone is friendly, and accommodating, and you feel like part of the Dandy Dog staff. I tell everyone to walk in, and you'll feel the energy. We are lucky to have such great people and an amazing business here in Atlanta specifically Smyrna GA. read more

I worked with them plenty of times . This last time nailed it . I was unimpressed. It seemed like a rush job . I typically work with Karol and she doesn't a pretty ok job , but when I went to the guy about the last two times i was unhappy , and I pay A good amount of money. It didn't seem like he was washed he still stunk. I asked for A face trim seems like they didn't even touch it. read more

This place is horrible. The staff are unprofessional. They shaved my dog down to the bone, even her ears. They also cut a mustache. She looks like a male dog. Her eyelashes are cut all the way down. My dog is a shihpoo. They informed me that they "ripped the hair" out of the inside of her ears. They didn't even brush her teeth. I would never recommend this place to anyone. I can't even give a single star. This place is terrible. They should consider hiring people who know how to groom dogs and have good customer service. The lady who gave me my dog back had a really bad attitude. When I brought my dog home, she was sad and shaking. This is such a disappointment. read more

I am so disappointed in this groomer. Have used them 2 other times and they were 1. great and 2nd time OK, Guess third's the charm because they were awful! My Max's coat is uneven, scruffy in spots and full of mats. They didn't even give him a good bath or nail trim. On top of that, they took 4+ hours and didn't call to tell us he was ready. We were sitting outside waiting to go and finally went to check, he was sitting there. This was after 5pm. So I regretfully take back my earlier review. I thin this change in ownership happened between my visits. Sorry about that. read more

I will NEVER come back to this establishment because of the lack of professionalism and hospitality!! As a new patient/client, I had an AWFUL and UNJUST experience with this organization. Everything was great when I called to inquire about their services and to book an appointment for my fur baby. I spoke to someone named Amanda and she was helpful and friendly. I walked in and saw one of the employees wrapping up with a couple who has just had their pet groomed. The employee seemed friendly and attentive. They said their goodbyes as I waited patiently to be greeted. The couple left and she still had not acknowledged my presence. I later found out that the employee that refused to greet me was Amanda which was a big shock because she was pleasant over the phone and to the previous customers who were there when I initially walked in. Another groomer come out from the back and realized she was missing a dog. Amanda then looked at me, then looked at the groomer and motioned with her face and said, "Oh, that's HER dog." Still refusing to acknowledge or greet me as if I wasn't a valued customer. At this point, it's starting to feel uncomfortable and apparent that I'm not welcomed. She kept referring to me as "HER" instead of my name and my fur baby as "THAT DOG" instead of her name or breed which again, was on the same form she was holding that I filled out earlier when I first arrived. It was clear as day her treatment towards me was racially motivated. She was super cheery with the previous clients, who appeared to be white, and when she turned to me, her whole demeanor changed as if she didn't want to deal with me. I just wasn't expecting to be treated differently based on the color of my skin. I'll gladly take my business elsewhere! read more

Wonderful experience for Sofi and Dixson they've been twice thus far since new owners are there. My doggies love this place. Only issue is both times my Sofi scratches from the time I pick her up for two days or so then she's good. I'm sure when I mention it they will take care of her. read more

Dandy Dogs Pet Spa - Pet Groomers Near Me - Smyrna, Georgia

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This place is terrible. The people working here are rude. They don't use water. The leave your dog dirty. Don't waste your time and money

Puppy Parents everywhere take note that Dandy Dogs is the BEST Grooming & Pet Day Care in the Greater Metro Area! I'm most impressed with the Genuine Love & Respect that each staff member has for every dog and how the Groomer is referred to by Puppy Parents as Auntie Lori. After a day at the Spa my Puppy smelled so good for a week & looks forward to Puppy Day each Wednesday where she has play dates at the Spa while becoming acclimated with being groomed. It is with my Sincere and heartfelt recommendation that if you too are a Puppy Parent of any size or age Dog that you utilize the services at Dandy Dog Pet Spa!!! read more

Please read all the other reviews before you bring your pet here ! I've given this place so many chances to change my mind but they disappoint me each and every time. The most unprofessional and worst place to bring your dog. They have no clue what they are doing. The groomers are untrained and mess up my doodles hair each and every time. The only reason I continue to bring my golden doodle here is because they always have a spot open ( because no one wants to come here obviously) and because it's the only groomer close to me. I brought him here out of convenience only. This time my dog was there the entire day bc he apparently pooped on himself. He is a well behaved dog and God only knows what they did to him to make him poop on himself. When I tried to ask about how and why he pooped on himself they got aggressive with me. You are taking a risk by brining your dog here. I'll gladly go back to Buckhead where the real groomers are. read more

If I could rate them 0 stars I would! I set my appointment for my dog to get groomed for Saturday at 9:30am . I called the day before the appointment to clarify that my appointment was still on file... the person on duty said it was scheduled & that I actually needed to provide my phone number for my customer file so I did . Then following the day of the appointment I arrived to come to find out my appointment wasn't even scheduled on their database .... When I talked to the manager he told me their was nothing he can do and I didn't have an appointment & was questioning me instead of questioning his staff them continued to have a smart tone with me ..... It's giving very unprofessional, messy , & unorganized. If you plan on going to them .... please think again. read more

Pathetic, Rude and Non Customer Centrc! Used them 3 times. 1st was average at best. 2nd time the lady didn't wanna comb the mats out so she just shaved his neck without asking me and today I was told I would be the first one groomed at 9am. I went back at 12pm and my pup was JUST getting his bath. WTH were they doing the other 3 hours???? I took him home wet - after being delivered lots of unpleasant attitude from 2 of the ladies and Amanda over the phone. Pathetic. You are on their timeline and they do the dogs when they want. I heard the rumors, but tried giving them a chance. Lesson learned ! Sad. Avoid ! Avoid! read more

Highly recommend coming here!! They took such good care of my baby Chloe (teddy bear breed)! She got her first puppy cut & we will definitely be back! Jose did a great job cleaning & grooming her. Friendly & helpful staff. Bonus- they sell cute and homemade dog treats & cakes! read more

Pet Owners Beware...This place is run by amateurs! After showing them a picture, they shaved my puppy down to the bones, cutting all the hair we waited to grow. On top of that, the scheduler called to remind me of my appointment (the following day), not knowing my pup was already there and ready for pick-up. When I arrived they had no idea where he was and walked in the back calling his name, hoping to grab the first dog that responded. They lost his collar and seemed to be all over the place. There was hair everywhere; just nasty! I will never return and suggest you find another place to take your business. read more

ZERO STARS. Absolutely awful!! They shaved my dogs down to the bones including ears, face and tail. They did a horrible job after I gave them very specific directions. They are lazy and horrible at what they do and instead of doing their job they went rogue. On top of that.... They increased their rates by over 25% and didn't tell me until I went to pay. I WIL NEVER GO BACK. In fact- still deciding if I need to sue. read more

I was so impressed after my first visit 2 months ago. My Aussiedoodle looked and smelled great, and he came home with a cute bandana around his neck. Last Saturday's visit was exactly the opposite, huge disappointment. I arrived for pick-up at 3:30pm (closing time is 4pm), despite the fact that I did not get a phone call. I was told he was ready, so all was well. When I pick-up my pup up from a day at the spa, I love to smell his clean coat. I thought he looked unfinished when I picked him up, but after smelling him and feeling his coat, I know he was not bathed, nor were his nails trimmed. I was charged $100, and btw, I brush and comb my dog daily, he had NO matts. I can accept that they may have been running behind and would have even brought him back for his bath on another day, but the dishonestly is intolerable. I asked the groomer why his feet did not come clean and was told all dogs in ATL have stained feet from the red clay. Sounds reasonable. I bathed my pup at home today, and the white feet are sparkling- no peroxide required. I would follow the groomer who attended to Nestle at his first visit but will not patronize this dishonest establishment going forward. read more

Great service, great staff, convenient location. They operate by appointment only which works best for me. My dog loves getting groomed here. read more

I just got my brussels mix and aussie groomed here and they look great! It was a last minute decision and they were the only people that would help me as soon as I needed it, even though they were busy! I drove an hour out of my way to go to them and I would definitely do it again! read more

Dandy Dogs Pet Spa - Enzo! - Pet Groomers Near Me - Smyrna, Georgia

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Unfortunately since the owner passed, this establishment customer service has declined. I'm sure Lorena is turning over in heaven seeing the unprofessionalism that is going on. During a time like this when repeat customers should be appreciated, the thought of increasing rates at a time such as this is disrespectful and very insensitive. The new owner is more interested in money -than service. The decline in customers should be an indicator -that something needs to change. It's ok -a repeat customer lost. read more

Opal came out looking great!! Lorena seems to care and calls you if she is unsure or has a question before cutting your dogs coat. read more

Dandy Dogs Pet Spa - Before and after - Pet Groomers Near Me - Smyrna, Georgia

I took my Havanese and my Cavalier last week to get groomed. They looked great when I picked them up and they were so happy to have been around other dogs during their spa experience. My Havanese is white and stains easily in the face. They got all of his stains off and his coat never looked so white. Also they didn't shave him down like a lot of groomers. He was scissor cut and he was trimmed beautifully. My Cavalier was blown dry and his long ears looked gorgeous. This is my new pet go to place. Update: This salon has been sold. I picked up my Cavalier and he had a huge mat on his chest they didn't remove. My Havanese was scalped. It is not the same place or standard of care. I will not be going back. read more

Thumbs up to Dandy Dogs and Lorena Robinson! This pet spa is located in a very non descript strip mall on Atlanta rd near the intersection of Atlanta rd and Cumberland Pkwy (E/W Connector). My dry cleaner is in the same development. I would never have known about this pet spa if it wasn't for the fact my dry cleaner was a couple doors down. Its like a hidden gem. One day after picking up my cleaning I figured I'd stop in to Dandy Dogs (I think the sign just says "Pet Spa") just to check the place out and see what they would charge to groom my golden retriever. Immediately after walking in I was taken back by how personable Lorena (the owner and groomer) was. The environment is lofty. It's just one big open space with small areas for the nice dogs to just be free and an open air pen style section for dogs that might need timeout or just a little down time. The place is clean, smells good and there is classical music playing in the background. Lorena started by asking questions about my dog. She shared details on her technique, the materials she uses to groom and bathe (including the fact that she uses as many natural and organic/ non chemical items as she can). She even discussed how she does some sort of blueberry mask facial on the dogs so as to avoid getting any shampoos around their eyes. What I really liked is that the whole time she was telling me about her services, the dog she was grooming (a bichon) was just sitting in her lap looking at her like she was some sort of dog whisperer. Lorena was loving all over the dog in such a genuine way the whole time we spoke. At that point I honestly didn't care about what the ultimate punch line was re: her cost. I knew I wanted to schedule an appointment. Finally when she told me her costs I was literally shocked. Her price for a regular groom was about 30% less than what we were paying another local groomer. Earlier this week we had our dog groomed with Lorena. She did an amazing job and just like that little bichon, our golden was just so happy when we picked her up. It was like she truly had a day at the spa. Thumbs up to Dandy Dogs and Lorena Robinson! read more

From the moment my dog Awesome walked into Lorena's shop, she was the number one concern. The attention and care that is given to every dog that walks though the doors is outstanding. Lorena loves dogs and it shows in the way every dog loves her back. Who wouldn'tt want the best for their dog. The precision cut and care are hands down top notch. read more

Take responsibility for a dangerous driver putting people in danger. Your driver caused a poor pup to slam her head into the windshield and almost caused a huge accident. Not cool read more

As the 5 star rating suggests, Dandy Dogs really is "as good as it gets". Lorena makes you feel like your dog is her own dog. The animals' comfort is priority #1, which is such a change from most groomers. My little boy came home happier than he went in and looking SO CUTE! Lorena truly has a gift in working with animals and I am lucky I found her! She listens to what you want and also makes helpful suggestions with regards to at home fur care, what type of cut your little guy should get, and just overall care of your pet. I cannot say enough positive things about Dandy Dogs. read more

Dandy Dogs Pet Spa - A VERY happy pup immediately following his hair cut at Dandy Dogs! - Pet Groomers Near Me - Smyrna, Georgia

Auntie Lorena is hands down one of the best there is...let's just suffice it to say, my dog was a mess when we first met Lorena and her staff...I have a Labradoodle and the breeder told me I didn't have to do any grooming with my curly haired, long haired girl!? Lorena not only spent the ENTIRE day with my girl, she stayed late for her, she called to update me every so often, and gave me some pointers on which comb to use when. If you want your dog to be treated like family...Dandy Dog's is THE PLACE TO BE! read more

Dandy Dogs Pet Spa - After our first appointment with aunti lorena!!! - Pet Groomers Near Me - Smyrna, Georgia

Have been bringing my dogs to Lorena for about 2 years now for both daycare and grooming. I love Dandy Dogs and so does my dog, Zoey. Lorena and her team are friendly, trustworthy and they care about the dogs in their care!! read more

Dandy Dogs Pet Spa - Zoey after a groom by Lorena - Pet Groomers Near Me - Smyrna, Georgia

So this is my second time taking my miniature yorkie Christian here & while im pleased w/the way he looks & how clean he always is the service is a little iffy..the owner or groomer Lorena isnt the friendliest ...i made an appointment for Tuesday morning @ 10:30 seeing as how i was told i couldnt bring him in the afternoon he would need to be dropped off in the morning...i made arrangements for him to be dropped & i wasnt called to let me know Christian was ready until 6pm in the evening!then they rushed me to cme him letting me know that they closed @ 6 ok but i wasnt even called until after closing to say he was ready..idk if id try this place out again. read more

Horrible grooming business and people including the owner! Do NOT take your dog here ever!!! When I called to make an appt. I asked how long my dog would be there. The answer was 3-4 hours. I confirmed this when I dropped her off for her appt. I called after 3 hours to check the status and I was told she had not been groomed yet! My poor dog had been locked in a cage for 3 hours waiting and nothing! I spoke to the owner who had a horrible defensive attitude and hung up the phone on me when I explained the details I had been given when making the appt and confirmed at drop off again.. I drove there arriving 4 hours after I dropped her off and she was still in a cage in the back still waiting. The groomer and the owner gave me more attitude and told me take my dog and they refused to groom her. The groomer did not even hand me my small dog she threw her to the floor. My dog was scared and shaking. She latched onto me not to let go of her. After we left and I put her down to walk she was limping. They hurt my baby. This place needs to be sued and shut down! Everything this Yolanda said in response to my negative review is a lie! if anyone out there wants to now who is liar just read other negative reviews on Dandy Dogs Grooming Salon. They mention how rude the owner is and what a liar they are as well as everyone else there. My appt was for 10:30 and I showed up at 10:30. I asked on the phone BEFORE I made the appt. how long will my dog be there? Amanda replied 3-4 hours. When I dropped my dog off I asked could you make it closer to 3 hours because my dogs has some separation anxiety. I was told that shouldn't be a problem. Yet when I called to check on my dog after 3 hours I told they had not got to her yet. The response I got was unprofessional and rude and I was hung up on. Then at the 4 hour mark I showed up to see how much longer since they were not answering phone calls and again she was still in the back not groomed. Everything I said is 100% the truth. I would love for these people to take a lie detectors test. It is obvious if many other people say the same thing they are liars, then guess what they are! My dog was not limping when she walked into this place, but was after I picked her up she was! I hope they have video to prove my dog was thrown to the floor and when I picked her up she was shaking and scared so bad she was holding on to me for her life. She didn't and couldn't have walked out of this place as they state because I forgot her collar, harness and leash in the car. That is why I discovered she was limping after we had left there. Believe me if I had noticed while I was there I would have called and reported animal abuse. Then she makes up some nonsense in her reply I was kicked out of another grooming salon. You are an expert liar. I guess practice makes perfect. The only reason I didn't go to my regular long time wonderful groomer is she had an unexpected reason to be out of work for a while. I hope everyone working at this place gets exactly what they deserve. The owners and employees should be out of business sometime soon! Everyone out there getting your pets groomed please stay away from this place and keep your pets safe. They are our family and this place is horrible!!! read more

What a great groomer---my nervous little dog actually liked it at Dandy Dog--that is a first for dog groomers. I recently moved here from Michigan where my dog had a good groomer but this place is not just good--it is great! Thank you Dandy Dog. read more

Dandy Dogs Pet Spa - Pet Groomers Near Me - Smyrna, Georgia

The customer experience started one Saturday morning when we called to see if the groomer would be able to see our Welsh terrier, Reagan, and if not, when the next availability would be. There was no same day availability (which is understandable), but thankfully there was room the following Tuesday. We were told drop off starts at 8:00 and pick up by 6:00, which is typical to other groomers we've used in the area. We were asked several questions about previous groomers and styles that we liked and didn't like. This gave us high hopes for our upcoming service. Fast forward to Tuesday. As the shop is somewhat on my way to work, I take Reagan along with me, and I allow a few extra minutes to handle the drop-off before I had to be in the office. I walk into the shop at 8:55, where I am told immediately "Your appointment was at 8:00. Your appointment has been filled". There was no "Hello", no "Good Morning", not even an a call to let me know they were about to give the appointment I didn't know I had. My inquiry into any remaining availability that day was met with another sharp "No". There was not even an offer to look up the next availability, which is probably best because at this point I was already running quite late to work because I now had to drive back to my house to return Reagan. At least the lady at the counter remained consistent in her approach to customer service as there was not even any recognition of my obvious displeasure/frustration with the situation. Now, let's forget about the fact that there was no mention of a specific appointment time during the booking. Even if there was and I had simply misunderstood, the rudeness and lack of professionalism in handling this situation was unwarranted. This shop may do wonders with clippers and scissors, but due to this shockingly rude encounter, a prospective customer and his still shaggy dog will never return to experience it. read more

Called to get a quote, and was told I had to wait for the owner to return my call. No problem, but was a little confused why no one else could tell me prices. When the owner did call - she was extremely rude. She clearly didn't want a new customer. No problem. I would never go to a business whose owner treats current/potential customers this way. Will never be going here. read more

I can't say enough about the level of care Dandy dogs pet spa give my 1 year old Havanese Bella. Bella has a bath and her popular blueberry facial every Wednesday and she loves it.. I call Ms. Lorena ( the owner) , the dog whisperer because she does more than make them look and smell good ( which they do every time ) but she gives them attention and love while there in her care. I often catch her whispering something in their ears . My Bella runs into the shop and jumps in her arms.. Thanks to you and your teams professionalism and helping me be a better dog mommie . read more

It was over 3 years before I could get anyone to groom my Wheaten, affectionately know as "A Wheaten Terrorist". I previously had one groomer that could handle him but no one since that groomer. Many groomers have turned us away because Wheaton does not trust just anyone. My Boyfriend has been going to Lorena for years and suggested we bring Wheatie in. She met with him established a rapport and then we brought him in for his appt. I picked him up and almost cried at how good he looked. He has a professional cut for the first time in many years and I could not be happier. Better yet, he was calm and seemed to be comfortable at the shop. I can not thank Lorena enough for being brave enough to take on Wheaton and make him look like a real Wheaten instead of a muppet. read more

Never go back again. Just never happy with service and attitude. Also $$$ Also this company is not a part of Happy Paws which we love!

If you are looking for a groomer with too much lip, and that seems to think her time is more important than yours, then you will be right at home. I took my Yorkies here only two or three times, before essentially being blacklisted for not giving a 48 hour cancellation notice. Seriously, "where they do that at" like the youngsters say. Not only was I never told upfront that a 48 hour cancellation notice is required, but that is absolutely ridiculous! I could understand a 48 hour notice for a medical procedure, but for a dog grooming appointment, someone thinks an awful lot of themselves. Literally, my medical doctor doesn't even require a 48 hour cancellation. However, this is Lorena's policy so it is what it is, but I should have been told about this policy the first time that I called. read more