Love Love Love!!!! She took care of my baby Jasmine (Jazzy) for 15 years . Jassy passed away after…read moregetting groomed that morning. And for the first time that day she was such a beautiful girl. Giving Michell and her staff no problems that day. But I'll never forget how my fur babies were treated.. 10 years later I now have three other fur babies that Michelle is now taken care of . A wonderful place to bring your fur babies!!! Very professional,!!! Beautiful work done!!! Thank you Michell's all breed Grooming!!!

I have taken my dog here a couple of times. The staff is super friendly and their prices are very…read morereasonable. Definitely recommend

Loved my experience and my baby looks so cute! I think she finally overcame her fears of getting…read moregroomed! Thanks Ladies!

We highly recommend bringing your pets here. I promise you will not find anyone who cares so much…read moreabout your pet and how they created a stress free experience for our Bella Boo.. Bella is just a 4 month old puppy when we got her and you couldn't see her eyes so when we went to her 1st Groomer they terrified her! They didn't spend any time trying to know her and Bella didn't want anything to do with these people.. she started screaming like a baby and wouldn't let anyone touch her so we took her home and Googled for the best Groomers and that's how we found this 5 star company.. and trust me they are a PURRfect Place. I talked to Aleene over the phone and told her our experience with the last Groomer. Right from the beginning Aleene made us excited to see how much she cared about our concerns and assured us not to worry. So we made our 1st appointment with Aleene and when we showed up Bella went running to Aleene and jumped in her arms kissing her as if she known her. This shows me that our Bella can sense that she can be trusted here. After 4 hours of time spent with Bella, she was ready to be picked up! We couldn't believe how happy Bella was there and even more I didn't know Bella's eyes were brown and fluffy after she was groomed. Dolly did such a great job grooming Bella to make her look so beautiful after spa day, that we already lined up 2 more customers for Dolly. We are so happy to see that there are still very caring people on this earth you can trust!! Bella Boo and we say Thank you Aleene and Dolly!! We are so glad to have met you.

Disappointed and Frustrated with Grooming Services…read more I brought my miniature schnauzer to PetSmart Austell Georgia, East west Conn. for a full grooming service--wash, haircut, nail grinding, and teeth cleaning--which was supposed to cost $72 ($54 for wash and haircut, $24 for add-ons). Unfortunately, things went wrong from the start. On Tuesday, July 8, 2025, they were unable to complete the haircut due to an open wound they discovered after starting. While accidents can happen, no apology was given, and the staff immediately denied any responsibility. They also didn't explain how the injury happened and waited hours before contacting me. I was still charged $53.10 for the bath and add-ons--despite not receiving the full service I booked. They told me to come back in a few weeks to complete the haircut. On Tuesday, July 15, 2025, I returned and was told the price would be $48.60, even though all that was done was the haircut. No bath was provided this time, yet I was told they "couldn't separate" the wash and haircut--even though they clearly did the first time. I was told I was receiving a 15% discount for the inconvenience, but it made little sense given I was being double charged for the wash and haircut. The haircut alone would've been $22 without the discount--so I still overpaid. I ended up not paying the $48.60 because of the price increase and overall mishandling of the situation. In total, I was charged for services I didn't fully receive, my dog left injured with no accountability, and I was given inconsistent information about pricing. PetSmart needs to improve transparency, communicate better in these situations, and take responsibility when a pet is harmed in their care. I will not be returning.

I wouldn't go here again. First time taking my dog. Smelled HORRIBLE when I walked in. No urgency…read more Gentleman seemed so uninterested in being there. They may have bathed my dog but didn't do anything else that was included in package by the looks of it. Horrible in my opinion. The cashier was very nice though.

Our mini Schnauzer, Murphy, spent his first overnight away from home at The Dog House. Me and the…read moremisters went away for the weekend without kiddies or the pup for the first time in 10 years.....sad I am aware. Needless to say, I was more worried about the pup! Luckily, the process was seamless! Their website really gives all the information on what to expect . No surprises! I knew there would be a temperament test that cost $25. I knew I had to pay 50% down for boarding. The staff were efficient and friendly at the front desk area. The webcam was very useful for our worried selves! And, we knew pick up time on Sunday was between 6:30-7:30p! Very good experience for us first timers! Murphy came home happy but very thirsty! That was my only conundrum!!! Next visit, I'll ask if he has regular access to H2O odo they only provide water at specific intervals. Updating my review to 5 stars for excellent customer service-The same day I posted my review, someone from The Dog House called to answer my conundrum! Wow! That was unexpected! Water given in intervals and public water bowls in common areas.

RUN!!! My rare, purebred poodle was impregnated while boarding at The Dog House Austell LLC. We…read morewere burdened with all the responsibility of seven (7) additional dogs. The owner Brandon acted like he was doing us a favor by boarding the dogs that was created from their negligence. Their insurance said they won't cover the damages. That's all you need to know about this dump. We are suing them.

They did such a great job cutting her hair, we will definitely be back. As requested, I received a…read moresummer 1/4 cut with rounded ears and puppy face. The owner was very sweet and friendly and the turn around time was perfect.

Met the owner and her mom. She did a great job on Collin. I will definitely be going back. She was…read morevery friendly and my dog didn't make a mad dash to the door when I came to pick him up. Thanks.

The Poshest Pooch team is amazing! Not only did they do a great job on the groom, but they were so…read morenice and sweet. I could tell my dog was comfortable with them. This was my first time using a mobile groomer, and I loved it! It was so easy to book, and they were able to come right to my apartment. I would strongly recommend them when you are looking for an easy convenient groom!

Joseph is an EXPERT groomer!! My Puppy had his first professional bath today!! Joseph was EXTREMELY…read moreknowledgeable and did a wonderful job. I will definitely be booking them again! W as a

The only place i'll take my love! They're so professional and treat me baby like they love him.read more

I got blessed with a re-homed, smart, sassy, funny poodle. She needed everything including…read moregrooming. She was a matted mess and I found this place and as you can tell by the photos, they did a terrific job. I didn't recognize my pup when they brought her to me but I like her with her low cut better!!

My fur babies DIXSON and Sofi love going to Bark And Lounge they have been going there for at least…read morethree years! I actually found my second fur baby there. Brenda is amazing and Sara is always so very sweet. I just wish they had exit baths. Thank you so much for being such a great place for my fur babies.

This is Rocky, our Boston Terrier's, FAVORITE place to go! Brenda is so sweet and he just loves…read moreher! We board him there as well. He is a little stinky sometimes when we pick him up, so we know he plays hard! This gives us a break at night too, because he is all tuckered out that night and even sometimes the next morning! They are great there and so flexible. They have come to our rescue many times in being able to accomodate last minute reservations for boarding. So happy Rocky has so many friends there!

Arrived on time. Did a beautiful job. Handled my Golden Retreiver puppy wonderfully.read more

My dog does not like going to a pet groomer where she has to sit in a cage until they are ready for…read moreher. Jolly Paws comes to our house every 6 weeks to groom our Ellie and is never in shock afterwards. Mobile grooming is the way to go for almost the same price as when you take them to a groomer. If you are looking for a pet groomer give Jolly Paws a call, you won't be dis-appointmented.

I have not bought from their store. But one of my 2 budgies past away a few hours ago after being…read moretogether for 10 years. I called because of the reviews and Ms. Teri talked to me with great advise to help my second budgie (and myself) get through the grieving process. I will order my bird stuff through them in the future. Thank you Ms. Teri may God be with you and your shop.

Getting a bird was so wholesome, staff cares, they have anything you'll need to take care of your…read morepets they have birds, reptiles, and fish I LOVE this pet store if you are looking for a pet I recommend this pet store