No exchanges even with receipt!!! So mad ! Will never shop there again , just needed to go up one…read moresize !!

I had an issue with a coupon not being valid because it was on my only, so I wrote them a letter…read moreand I got a refund check within a week. I'm very impressed with their customer service. I will definitely shop there for my Halloween needs from now on. Good customer service is very these days

Lazar is great I've been going there for 25 years always nice vary cool guy and has a little bit of…read moreeverything

I pulled into this place because it says it's a skate shop on the front sign. The owner wasn't even…read morein the store when i wanted to get in. i had to wait for him at the door as instructed by the door. When i finally got inside, I quickly realized that this was not a skate shop at all. All they sold were overpriced (and cheap) used, thrifted clothes or drug paraphernalia. I have nothing against those things but it was not what I was expecting and i was severely disappointed They did have an old vintage pair of vans eras which were dope. Other than that their 'vintage' clothes were too hippie-ish for me and kinda trash overall. I guess it's a good place to go if you need a zippo, incense, or blotter paper. Other than that this place doesn't do it for me at all. The own was nice tho and he helped me out with what I needed so i'll give him credit for that at least.

I've been in this store, but went today and it's Sunday and come to find out they were closed. The…read moretime we did go in the service was great. Greeted us right at the door and asked us if they could help us finding anything. We were looking for wreaths and they pointed us in the right. They had a great selection of wreaths as that's what we were looking for. All of them were beautiful, but overpriced, even on sale. I decided on getting one that was 1/2 off of $80. So I spent $40. Still a little overpriced. But the wreath is beautiful. Beautiful store and very easy to find stuff. Just remember they're closed on Sundays.

The manager and 4 other employees were standing around while we waited to check out. The only line…read moreopen was the Refund line which we patiently stood in for 10 minutes due to a needy customer. When we saw one employee moving to another register, we stepped out of line to follow her. She ended up not opening up the register and the manager approached us to which we replied, could we pay for the items? He silently pointed to the Refund line. Other people had already stepped in front of us to pay, which made it even a longer line. The appropriate thing for the manager to do was to say sure I will take you here at another register. After we left, we realized the line was 10 deep and then he decided to open up another register . Work on serving customers FIRST rather than paying workers to stand around. Also smile at your customers rather than staring at us like we're thieves.

I have some beads my kids gave me 30 years ago, and periodically they need re-stringing. This means…read moreI have had them restrung all over America. I just moved to Eugene and wouldn't you know, the string broke again, so I checked Yelp and found Harlequin. What a nice store and what friendly service. The job was done within a couple of days (I think I got lucky) and the price was fair. When I returned to pick them up, I bought a necklace for my daughter and some supplies so my granddaughter could make a bracelet. Great experience all around.

Every time I have been here they have always been exceptionally helpful. I go for mostly jewelry…read morerepair, and a lot of it. They are a bed shop and they offer classes. So when I found out they could help me with jewelry repair I was very excited!! I had been looking forever for help. Staff are ALWAYS very Nice! They are always accommodating and they do beautiful work. In the past I had been turned down from Jewelers because while my metal is not 100% gold. I do have genuine gemstones and a lot of silver. That is why I'm so excited I found Harlequin. They are more than happy to help out, give suggestions and their turnaround time is exceptional. I would highly recommend Harlequin as a place for beads, classes and repairs.

Please Go!! The market is huge and filled with so much art and food and produce and all the…read morethings!! We had the best Watermelon Agua Frescas from one of the stands. There was the most beautiful flowers and the freshest produce and meat! There was so much beautiful pottery and wood working and so many creative things to buy. I would move to this area for this market alone! Go! Go! Go!

Excellent way to get out and spend several hours. Lots of good food, art, vegetables, meat,…read moreclothing, etc... and a lot of interesting people to talk to. Even live music!

What an excellent staff. Hollywood Lights is always on top of their customer service and everything…read moreis handled well. I'll be shopping with them for everything I can in our theater.

I ran a gymnastics meet and wanted some sort of light show for when gymnasts entered the…read morecompetition area. Hollywood lights did an amazing job and built an amazing light show. They also built bistro lighting around our vendor area, and placed up lights to accent our awards stage and photo walls. I worked with Jason and he was so nice and easy to work with. I would definitely work with Hollywood Lights again!

What a bonus it is to have this shop right in town. For folks that work in leather or makers that…read morewant a leather bit, or to add some flare to a case, this is where you want to go! Lots of tools and leather instock. Exotic skins all the way to 1/4" bullhide, and a wall of pre-cut projects to do with kids, adults, and for yourself. The hardware wall is well stocked, but the staff really stand out. Friendly and helpful every time I go in. Never have I had someone look at me like an idiot of dismiss a newbie question. They have helped select cuts and leather types for specific projects and have talked my out of a few things that may not have had the desired outcome. Prices are the same as on-line, but there are in-store sales and no shipping. being able to use a stamp or a tool before you buy it is really helpful and limits the waste of buying something that turns out too small or too big or not right that sits in the stamp caddy forever unused.

This is the most creative space for leather workers I have found! Great job Sara and all the sweet…read morepeople who are working here and helping all of us shopping to find our best self! Every project is possible! Just ask these guys how they can help!

I've been using this store for 80% of my fabric and sewing needs since I got my first sewing…read moremachine a couple of years ago. I've never had anything but the friendliest, most courteous, and most helpful service at this store. Even when something's gone wrong (such as a new person not knowing how to do a certain function at the register), the staff has been apologetic and attentive. All in all, I feel like my business is really appreciated. It's easily my go-to place for anything I need on short notice, and many other things as well -- including more than a few impulse purchases! The only reasons I've ever had for going somewhere else for something is if JoAnn is out of something (or doesn't carry it in the first place), or if someplace online has such a good price that even with shipping it's significantly cheaper. Even when that happens, it's not really a complaint against this store; it's just the nature of business. And this JoAnn store will have my business for the foreseeable future.

Good place to go if your into arts and crafts or have a loved one that is. There is almost always a…read morecoupon available and you can also use them off your phone in the mobile app. We came in for some felt for my son's cat in the hat costume for our holiday parade. They had what we needed and we also found some other Christmas present ideas while we were there.