Dick's House of Sport has officially opened (Or reopened) in this same spot and holding their grand…read moreopening event this weekend. The store refresh is super cool, bright and a great Chicago sports brands vibe is alive inside. Fans of Free People Movement will love the expanded merch section. The store inside is bright, colorful, and checkout the rock wall corner. (Reminds me of when Galyan's was in here). There's some eye catching Chicago teams merch, but prices are pretty high. (Like an $80 cropped womens Bear's sweatshirt or $38 tees). Wishing the beautiful new and improved Schaumburg Dick's location much success.

Dick's Sporting Goods sells every sort of sporting equipment along with sports themed apparel,…read moreincluding licensed wear of your favorite teams. This store located in Schaumburg, IL is one of the larger ones we've visited, with a huge atrium and two stories of various wares. We came soon after it opened and it was SO empty. But there were people available to help, along with open registers to quickly check out. Maybe because there were so few people, the associates seemed to be going out of their way to be helpful and friendly: from the talkative cashier to the disabled greeter in the wheelchair using an artificial voice generator. The most important thing was that we found what we were looking for in this well stocked, giant store: Fighting Ilini branded socks and banner to gift our friend's son who had just recently decided to go to my alma mater.

This store was very close to my hotel so it was an easy solution for me when I wanted to bring home…read morea Cubbies souvenir. I had attended a Cubs game earlier in the week but was searching for a pair of socks. I love socks and always try to grab a pair or two everywhere I travel. Well this was a great stop. The staff wasn't really engaged (barely spoke to me even when I asked for a fitting room) and the fitting room itself was filthy (clothes everywhere) when I tried on a shirt... but their sock selection was awesome. They are owned by Lids so you can use your Lids card there as well! I picked up a pair of Chicago socks and chewed on buying a funny t-shirt. I ultimately decided not to buy the t-shirt because it was $30 which seemed a tad steep to me. I went online and bought it from another company for $21. I'd stop back in on a future visit but only if I was self sufficient because the customer service is non-existent.

I returned an item here and when I left, I realized a couple days later on my cc statement that…read morethey CHARGED me the amount instead of refunding it. When you try calling the number, it doesn't go through. I should've known when I got my original receipt and not a new one that something was wrong. Super annoyed because it was a big amount. Mall isn't near me either so I'm taking it up with my bank.

Authorized dealer of New Balance shoes & accessories. Wish I surfed reviews first. Minor selection…read moreof new models. As another reviewer mentioned, I was out of there within three minutes. I was seeking a lightweight, runner similar to my current pair. The trend now is 80's re-releases. Two brands of shoes for men. NB & OC. The on cloud variety had a couple more styles (think Hoka) than what is usually found around, older style runners.

Don't waste your time, they don't have any selection. I'm visiting from out of town and took an…read moreUber to get there and was maybe inside for 2 min. They have less than 10 pairs of women's shoes in the entire store.

Came in to exchange a pair of shoes. Accused of scuffing up shoes that i purchased already scuffed…read moreup..... received the first wrong pair initially..... huge scuff on the side of the shoe. I work in retail myself... the way the cashier handled the exchange wasnt the right way. Don't accuse people.

Went in with my boyfriend to buy Adidas Ultra Boost in all black. There were 2 models out on the…read morefloor with tags on them for $59.99. We got his size, tried them on and went to check out. They came up as $159.99. We told the sales associate that this shoe was listed on the display for $59.99, and even showed her. She got her manager and he said they could not honor this, even after seeing the shoes on the display shelf marked at $59.99. I felt this was very poor customer service, since it was obviously their mistake that they were mis-labeled in the first place. This is false advertisement. The very least they could have done was offered a coupon or discount for the inconvenience, but nothing was offered to us.

Chris, and the Xtra Mile Running team deliver excellent customer service. They take time to listen…read moreto your needs and make suggestions. Staff are customers themselves with years of expertise and they so encouraging, no matter what level of running, walking or sport you are in. You can also find quality accessories here, like hats, sunglasses and socks. They care about the community and are visible at events in the area. Thank you, Chris, and team, for being a gem in our community!

There's a reason this store is rated so highly. Each person I've encountered has been kind and…read moreincredibly helpful. I had to exchange shoes and have had the most positive experience, which I feel is so rare. I can't imagine another running store providing customer service like this. This store and the people who work here are exactly why we need to do more to support small business!

I need them to fix of a good pair of gym shoes. I've driven past this place 1000 times and finally,…read moreI stopped in. I met with Shannon, who was very polite, and she helped me picked out my pair of gym shoes. The pricing was not the same as buying shoes at Kohl's. But neither is the quality. I paid 140 something for my gym shoes and I love them.

I've had the privilege to work with Mark and Stella across multiple visits to this location, and…read moreI've received exceptional service every time. The prices are reasonable and the selection is expansive. If they don't have what you're looking for, they can transfer it from another location. Very convenient. Will be back again soon. Shop local!

Hi, I came to…read morewoodfield, before christmas to get presents for my family, I am writing these email, because i want to appreciate one of the employee working there, her name is panthi. She did such a good job, she suggested me a gift for everyone in my family f i came to lululemon just to browse because i know that is very popular in young people but I did not know what to buy, she had me buy everything for different age people in my family, i brought few bags, shoes jackets and every winter coats, everyone loved there presents, I am writing this email because this employee is a star, she asked me few questions about what are the people like and found me perfect presents. she was so patient and so nice to me. I want there store manager to know she deserves a good cheer up. i would always come to store now and find her, and i told about her to all my friends and family. We will love to visit her often and buy more stuff from the store, i hope this email reaches the right person and she deserves a shout out! sincerely, vanessa tinker

Yesterday I was forced to leave this lululemon. Why you might ask? Because I called the manager an…read morea$$hole. And trust me, he was being an a$$hole But let's start from the beginning. I went to exchange and return a few full price items I got with my 20% coupon last month and the manager walked by and said I could not do an exchange since a used a coupon and now the coupon is expired. What? Since when is that a thing? Multiple people in the store told me what I was doing was fine already, its a normal exchange of full priced items, with tags, unworn that I happened to order with a 20% off coupon. I'm like "what? that's seems odd, what if something doesn't fit? "You can only return not exchange or you pay the difference." "What if something came damaged?" "You would have to return it, no exchange" What...? that's like the opposite of lululemons entire warranty policy. Also please note he is being rude, not even looking at me when saying this and just being dismissive and curt. At this point I'm anxious AF and want to get out of there so I end up just returning everything and leaving. I know I'm my gut he was wrong and I find the email with the coupon and what do I see?! HOLIDAY RETURN AND EXCHANGE POLCIY APPLIES. Which is legit just more than the normal 30 days and I was at day 26. So I go back in and ask the girl for that guys name because he was wrong and now I returned all that for nothing and lost my coupon. She is like...you will have to speak with him (ahh so he is the manager). At this point I'm so nervous and awkward that my hands are shaking a little and my heart is racing. He reads it FOREVER only to tell me I'm reading it wrong, he doesn't see what I'm talking about. "How am I reading it wrong? It says HOLIDAY RETURN AND EXCHANGE POLCIY APPLIES" The girl chimes in and says yeah and that's actually the extended one with more days. He dismisses her and keeps reading it like it's some secret code impossible to understand only to tell me that it has nothing to do with the coupon and the blurb is on all lululemon emails even the ones without coupons. "What?? No it's the actual coupon disclaimer, the entire paragraph is talking about the coupon rules, that wouldn't be a staple of every single lululemon email" I realize this guy is not going to do anything so its time for me to go and I turn to the girl and say "I'm not mad at you, you were nice" (why did I feel the need to tell her that? Idk because i over think things) but then I turn to him and say "but you're an a$$hole, what's your name?" "WOW!!!!!! GET OUT OF MY STORE!!!" Your store? Really? "I will just tell me your name" "No." Looks to girl "please just tell me his name" ‍ she gives me a "he's my manager shrug" and looks away awkwardly. Next thing I know the manager is saying "I'm calling security!!!" What??? Security??? I'm not even yelling, I'm standing here with my shaky nervous hands in the pockets of my cost but you need to call security? "What? You're gonna call security?" "Yep! SOMEONE CALL SECURITY!" "Umm ok?" I turn around awkwardly and walk away in embarrassed silence. Did I really get kicked out of a store??? Am I a Karen? Should I have called him an a$$hole? No, probably not but I had a bad day and he was being an a$$hole lol. He was gaslighting me and could not accept the fact that he was wrong. Treat people how you want to be treated as they say. And I wasn't even mean back to him minus the a$$hole comment lol All this just to say, there is an a$$hole manager at the Woodfield Mall Lululemon.

Terrible experience. Do NOT order. I ordered items and then checked on the delivery 5 days later to…read morefind they will not be shipped for 2 months. Furthermore, because items were manufacturer direct, any cancellation had to be in 30 minutes. But FansEdge does not tell you how long it will take to have the items shipped. I didn't know til I thought to follow up on my order. This is a scam job. I will have to either settle to have gifts arrive two months late or ask recipients to send back for a refund. This is a terrible company and terrible experience.

WORST ONLINE ORDERING EXPERIENCE EVER! I shop online all the…read moretime and ordered a shirt from them. I specifically chatted with someone about when I would get my shirt (which was a gift) BEFORE I ordered it. Then when I was tracking the order they informed me it was impossible to get it before Christmas even though I ordered on the 12th and expedited the order. I will not get it because it takes them a week to process the order. Really? Then I had to repeat my self about 25 times to the lady on the phone that sounded like she was eating her dinner with her mouth open. So, now I have to order it from another store because you CANT GET ANYTHING FROM THERE BEFORE CHRISTMAS. I'm not really sure why they are even advertising in December for Christmas delivery, since it is too difficult to get an order together in less than a week.