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    Dalton's Cakes

    4.5 (102 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 1 month ago

    Dalton's Cakes Photos

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    I had a big vision for my birthday cake, since I have been looking forward to this birthday theme for years. And all I can say is - THEY DID IT. (Detailed review below. TL;DR: Absolutely will be back. Quick, easy, and transparent communication about vision, price, and all in between.) Cake Details: 9-inch, heart-shaped, marble cake with fresh strawberries, $94 INITIAL COMMUNICATION It was literally 2 minutes before closing time when I called them for the first time (my planning mishap). However, someone picked up and offered immediate, friendly assistance. I figured ordering a custom cake takes more than just 2 minutes, so I offered to call back in the morning, but she was extremely eager and motivated to help me right then and there. We discussed the general details (size, theme, flavors, shape, etc.) over the phone, and I was then provided with a phone number to text additional information and reference pictures. CUSTOMIZATION I sent 3 cake pictures as references to the phone number, and explained which elements I want from each cake. Also, I wanted a heart-shaped cake instead of a round one. I was very picky, I admit, but the team was incredibly accommodating and happy to fulfill ALL my wishes - big and small. I also sent 3 more pictures of characters I wanted to add, and yet again, they accommodated. TRANSPARENCY The communication was so easy and clear. I inquired about the price at our first meeting, and was told that all added decorations are included. (The price would have only changed if I had added another tier, changed the size, or made any other dramatic changes.) This was amazing. I was able to tell them all my detailed wishes, and I never once feared about the final price, since their communication was so clear. OVERALL This is a great business to support and order from. I was very picky in what I wanted for my cake, and they were able to match it perfectly. All my guests loved the cake - looks and taste. And it tasted as good the following days. Added Note: One of our guests is gluten-free, and I was prepared to provide a gluten-free dessert for them; however, the bakery being gluten-free is just another great bonus, and my gluten-free friends will travel to this bakery in the future. Amazing!

    Red velvet
    Corie D.

    I live in LA and I've been trying to get here for months! Finally made it and can't wait to get home to eat all them! I might share, I might not. Service was fantastic. Spoke with the owner who also has Celiac, it's nice to have someone who can relate and understand the severity of the allergy. The ambiance of the place was lovely and peaceful. Sent my brother their information because they have a daughter who has a peanut allergy that's anaphylaxis and requires a EpiPen. I'll definitely be letting everyone know of this place!

    Karan V.

    If you want your special day to be ruined use them. I usually be politically correct, but she made such a terrible cake for my sons 6 month bday. We ordered an eggless chocolate cake with chocolate filling and it was dry overly sweeeet. The cake was raw from inside. She baked it last second without giving proper time for proofing. Don't know why I got carried away with all the reviews on google. And didn't try her pastries and directly ordered the cake. I would've been ok, if she would've accepted her mistake and apologized. I wouldn't have posted this review. My wife texted her on facebook and confronted her... she actually blocked her from texting . And then we called her again she was so rude. Never returning to this place again. Responding to business owners response... my wife and I didn't plead in front of you. We shared pictures, we communicated the date to you and you agreed. If you were not comfortable with the dates you could have just said that in first place. I am upset with your response as you instead of being apologetic you are considering us at fault. I am posting additional pictures to make others understand the timeline, when we reached out to you and when we were supposed to pick it up. Also I have reviewed over 300 businesses you're the one who's got such a terrible review. So the issue is you!

    Salma G.

    My boyfriend ordered a cake for me from here as a surprise for getting straight A's. He said he chose the cake flavor and filling flavor and gave them an image he wanted printed on top. After seeing it, my boyfriend mentioned that the cake had sprinkles that correlated with my college's school colors. He said he had not specified to them to do that, and it showed the staff went out of their way to look that up add a little more flair to the cake which we thought was super sweet. This is the attention to detail you get from family owned businesses. :) Aside from that, the cake itself was amazing! The cake, filling and frosting were all delicious. Cake was presented in a sturdy box that helped keep it safe in the way home. Would highly recommend them!

    Priyanka S.

    If you ever are looking to order eggless cakes, I do not recommend this place at all! I generally let it go if I am not happy with the service but this totally ruined a special moment for us - my sons half birthday:( I called them on Tuesday to see if I could order a cake for Friday, she said yes- I sent her two designs on their facebook page- she said its possible but for one she can only do chocolate cake with vanilla frosting bcz thats the only option for eggless but then for the second design, she can do a few flavors such as red velvet and chocolate with chocolate filling and gave an estimate of $85 and $120 for the each of these designs. I asked her whats making the cake so expensive - she said the more the fondant, more will be the price .. and the last she can take order was Wednesday. So I told her Ill call her back confirming the design and order by Wednesday, which is what I did . I picked a design to reduce the fondant so that we dont have to eat so much fondant as no one really likes fondant and also to reduce the price but she still didnt reduce the price, but I trusted her and went ahead and placed the order. I clearly told her that we dont like too much sweetness in the cake, she said the eggless frosting is not too sweet so I was rest assured. I asked for chocolate flavor with chocolate filling I wanted the boy character on top of the cake as per the design in the cake, she said she will try but they might not enough time to set the boy on the cake so I was flexible enough and told her she could do a teddy instead, but she said she will try the boy character first. I go to pick the cake on Friday at 4pm - when I see the cake- I was kinda not happy with the finishing- the cake looked crooked, the teddy instead of the boy looked scary and messy but I didnt say anything, thinking it doesnt matter, all that matters was the taste. We cut the cake, the first bite we were so angry - the cake was extremely sweet - 2 or 3 times the sweetness of a regular cake. The cake had vanilla filling instead of chocolate and then the entire cake was underbaked, dense and very hard on the edges. None of our family and friends ate the cake. I was so so mad ... I call her the next day to give her my review as it really bothered me, especially when you pay so much money for a special cake and the baker ruined the entire moment by baking such a terrible cake. On the call, she kept saying that the cake was very good bcz she took the same cake for her family and they loved it, and wasnt even willing to calm down an unsatisfied customer, she was very rude and wasnt ready to even accept her mistake. Beware before you get carried away by all the 5star reviews from other customers, we didnt have a good experience with them especially with the eggless cake order. The first picture is the cake she baked(the milestones were added by me later) and the 2nd picture is what I wanted. DO NOT RECOMMEND FOR EGGLESS CAKES

    Cookies are a good size

    The Christmas cookie box is delicious and a large variety of Christmas cookies. Very friendly service. Cookies are a nice size and the cookie box is good size as well

    Jessica J.

    This place is a gem. After Ali's closed, we were struggling with finding gluten free bakery options for our Celiac daughter. They were able to help with a last minute cake, which turned out beautifully and was so delicious that nobody could believe it was gluten free. We stopped by after a soccer game once, and my daughter was overjoyed to discover that she could choose ANYTHNIG in the display counter for a treat, since the GF dedicated places are few and far between. And then the icing on the cake of that experience was when the owner chased us out afterwards to give us a couple of free donuts because she was so excited about how happy my daughter was. Just a wonderful local business that I'm thrilled to support!

    Beluga Cake!
    Harel M.

    What a gem of a place! All gluten free but you couldn't tell. Cakes, Brownies, whatever your bakery needs desire, plus coffee shop. All so good, so friendly! The cake below was a custom ask for a Birthday, how cool is that! Custom design, Cookies and cream filling, so good. Wishing the business great success, will be back for more!

    Cupcake bouquet!!!
    Jen J.

    Absolutely amazing in every way! We ordered these for a birthday celebration including vanilla, chocolate, and red velvet cupcakes. The cake was moist and rich, the icing was perfect, and the arrangement looks stunning!! The order and pickup were easy and the owner is incredibly friendly and helpful. We have ordered from multiple bakeries in Lake County over the years. I will only go here for all special events and celebration treats from now on. Wow!! Thank you, Dalton's Cakes!!

    chocolate fudge icing is too sweet. Had to scrape it off.

    Very rude customer service and poor quality cakes. We ordered a gluten-free 8" birthday cake with chocolate-fudge icing, and Allison was pleasant. However when we picked it up and ate it, the frosting was twice as sweet as it should be. It gave me a headache. My husband and I called back twice. The woman we spoke to on the phone (she did not give her name), was very rude - she even lied to my husband saying she had offered to me to pick it up and fix it. She hung up the phone on him. It is upsetting as a paying customer, to be treated in this manner. The only way we could eat this $50 cake was to scrape off the frosting! As a comparison, Pepperidge Farms has a $3 chocolate-fudge cake in Walmart and the frosting is about half this sweetness. We regret buying from this bakery with rude customer service. Photo attached is a lump of the frosting scraped off from the cake.

    Two tiered Elsa cake

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    Alison D.

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    5 months ago

    Highly recommend! Everything was delicious and the staff are phenomenal! Will be returning again for our gluten free favorites!

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    Ask the Community - Dalton's Cakes

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    Beautiful cafe

    Dalton's Cakes - cupcakes - Updated August 2026

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