Not sure how to reply but Mike, this IS your work. I'll be sure to dig up my receipt tomorrow so…read morethat everyone can see you also lie. I'm sure Cale (our builder) will love to hear how you boast a lifetime warranty but then deny your own work after the fact. I won't get into the nitty gritty but this guy lied about what our pricing included then told us at the end the price wasn't for the backsplash in our kitchen as well and he wanted additional money for it (new construction build). He didn't finish the job, we were left with the inner lip of our shower having no seal above the tile. The gap was big enough I could fit my fingers into it. Then he asked the painter to do caulk the lines by the ceiling which was his job. 4 months after we move in, our tile is cracked. Gee wonder why, would have nothing to do with the gaping hole you left in the seal, would it?

Didn't return my calls over the course of two business days. Will pursue other contractors.read more

We agreed to a cabinet project with Solid Advantage in July, and they required a 50% deposit…read moreupfront -- over $10,000. We also incurred several hundred dollars in additional charges throughout the process. After weeks of coordinating, they canceled the installation an hour before the appointment not once, but twice. You would expect the second attempt to be handled better, but it wasn't. After that second last-minute cancellation, we requested a refund. It has now been over a month, and we still have not received our money back, nor have we received any meaningful communication or updates from them. The lack of professionalism and accountability has been unbelievable. At this point, we cannot recommend this company to anyone.

Dealing Solid Advantage has been an absolute nightmare. We contacted them for a cabinet install and…read moreworked through coordinating every last detail only for them to cancel on us day of multiple times . They took a 50% deposit from us upfront and after failing to preform on multiple occasions we asked for our deposit to be refunded. The refund took weeks and weeks of us consistently following up with little to no communication back, and when we finally did receive it... The check bounced!! The owner lied to us multiple times though the process regarding the ordering of the cabinets, "the check is in the mail", "we will be sending it this week" and so on. I highly suggest not using solid advantage

I contacted McCarthy Cleaning Company and spoke to a lovely Paula. She bent over backwards as I…read moreneeded my rugs cleaned almost immediately! John showed up the very next day and did an amazing job - the basement stairs are the MAIN stairway to the house from the garage and to exit out to the yard. I have 4 dogs and 6+ years of use!! I really, really thought he'd say "NOPE, you need a new carpet"! Well, it looks like I bought a new carpet! Thank you, Paula, for being so nice & in-service and pro-active and thank you, John, for the amazing job on our YUCK carpet today. YOU BOTH saved us as our Open House is this Friday - WHEW - one less thing off a very long list and what a GREAT JOB!! Very Happy New Customers! Victoria & Jay Cappadoro

Excellent service and cleaning. Very competent,…read moreaccommodating and congenial staff. Always does an excellent job. Very happy with them.

The hours were posted on the door. The voice message stated the hours. We drove there and nobody…read morewas there and the door was locked. We went to ask the salon attached if the person was gone to lunch as there was no sign. She didn't know. So we left. It was a wasted trip. Maybe it was an emergency situation? And if so, I apologize.

I had such a great experience here. I was looking for an specific but uncommon color and style of…read moretile and the owner was able to find me exactly what I was looking for. I have been to a few tile stores recently and he actually listened to what I said I wanted rather than trying to convince me to pick something else. He also allowed me the time to browse the entire store without hovering after he gave me the best options that he had available. He has reasonable prices and is kind and welcoming to each customer.

This is the 2nd time we've had the opportunity to work with Joan Collins. She is so knowledgeable,…read moreoutstanding design consultant and fun. I took in a cabinet door and a sample of my countertop and she recommended 4 different options. Matched each with my samples and it was clear which way we needed to go. Then I changed countertops and called Joan again to see if what I had selected would work. She highly recommended a different approach. She took the time with us - we weren't rushed. Appointments are needed. Even if there is no one in the store, it doesn't mean she doesn't have a future appt. Don't pass up an opportunity to work with her - I can't visualize the end product - so she helped me tremendously. 5 years before we consulted her on our bathroom - again exceptional support. Love her design recommendations.

This place is a joke. Read the other star reviews. We went in after calling with no indication…read morethat an appointment was needed. We go in and there was 0% customers there. We asked if we had an appointment and we said No, we did not know we needed one. Instead of helping us on site they try to push us away and set up an appointment for next week? What an absolute disappointment. Never use this distributor! Thats how they are going to train and allow a culture like that? Lost a customer for life.

Everything about this company is stellar. From the quote to the final work, it was perfect. Chris…read morehas an amazing company built on experience, expertise, and kindness. The price was fair and the work was done exceptionally well and on time. We will be highly recommending them and using them again.

Fantastic service from Chris and the technicians at Sir Grout with superb communication and great…read morevalue throughout the process. They delivered high quality work replacing grout and bath and shower sealant for us in 4 rooms within half a day. Chris also kindly accommodated an unavoidable last minute change in appointment for us as well as providing suggestions for upkeep and future maintenance. Very highly recommended!

Adam is great at his business, he takes his time and does everything carefully. I love my new…read morebathroom already, and we aren't quite finished yet.

From the owner: We are a small tile company (fully insured) looking to connect with local homeowners, contractors,…read moreand flippers looking for tile contractors. We specialize in tile, laminate, hardwood, vinyl and all types of flooring and tile work. Here's a few pics of a bathroom and other work we just finished, we also have plenty of pictures on our Facebook of work we've done over the years. Anyone interested feel free to send us a message or give us a call at (978) 807-0298 , ask for Adam.

Joe and his team are amazing partners in navigating the complexity of coordinating and thinking…read morethrough beautiful tile solutions that align with a whole concept. His knowledge of trends, color coordination and style are unmatched.

Wonderful designer, great selection, great advice. These guys are friendly, knowledgeable and…read moreprofessional.

Tracy was amazing. Very patient with me. Gave great ideas. Top notch!!! Thank you Tracyread more

I arrived at the store on a Saturday afternoon without an appointment and suspected I'd need to…read morereturn for design help. However, Rhea, was available and enthusiastic to help me match my ideas to the size, scope and colors that Floor and Decor has to offer. Her ability to quickly hone in on the designs I described was spot on. Thank you, thank you for helping me create the from-scratch shower unit I always wanted!