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Dallas, TX

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Dallas Offroad

3.9 (24 reviews)
Closed • 9:00 am - 5:00 pm

Services - Dallas Offroad

Auto steering and suspension repair

Routine automotive maintenance

Auto electronics installation

Dallas Offroad Photos

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Recommended Reviews - Dallas Offroad

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Reviews With Photos

Water damage - Mildew damage
Jeff H.

I came to Dallas Off-Road, because I had recently purchased my first Jeep, and someone told me these people and this establishment was the premier Jeep service professionals in the DFW Region. Unfortunately, over the eight months and $8000 worth of patronage that I spent at Dallas Off-Road, I personally witnessed and paid dearly for their gross negligence and damage to my property. On April 3, 2020, Jeff told me to stop by and have the differential fluid changed after having new Yukon Gears installed here earlier in the year. I showed up as instructed, and had the checkup performed. After getting my Jeep home some 30 miles away, I pull into my driveway and hop out of my Jeep to see a trail of fluid on my driveway. At that point, I looked under the Jeep and noticed that the drain plug on the differential cover was protruding significantly - we later found that it was not even hand-tight, and that fluid had dripped and blown all over the undercarriage of my Jeep during the 30 mile trek from the shop to my home. I called the shop and explained what was going on, and Mark asked me to email pictures of the situation. After doing so, and calling back, he responds, "Well, would you like me to send someone out to tighten the drain plug back for you?" I obviously declined the kind offer seeing as though my trust and confidence in these people had been completely lost as soon as I seen what was going on in my driveway and underneath my Jeep. New Yukon Gears ruined by the gross negligence of the installer due to a drain plug being left out? Check. Later in 2020, I had some work done at a highly reputable third-party service vendor with decades of quality service in Dallas. While my vehicle was at this third-party establishment, they needed to send my Jeep elsewhere to have a routine alignment and some simple suspension components replaced. Unbeknownst to me, the third-party vendor sent my Jeep to Dallas Off-Road as, apparently, they too, were under the impression that the people at Dallas off-Road were consummate professionals and absolute experts when it comes to anything having to do with a Jeep. Well, instead of using this opportunity as a chance to possibly make up for the damage they caused when they neglected to properly replace a differential drain plug months earlier, they instead decided to further damage my property by leaving my Jeep out in the rain overnight without the hardtop on it. Granted, the third-party vendor brought them my Jeep with the hardtop off, the employees at Dallas Off-Road never notified the vendor at the time they dropped the Jeep off that the top needed to be on. They never called the third-party vendor at any time to express that the hardtop would be necessary either. They never decided to simply throw a tarp over the exposed interior either. In fact, not only did they not secure my fully exposed Jeep in their garage overnight, but they decided to leave it outside overnight along with seven other Jeeps which just happened to all have their covers in place. Upon the third-party vendor visiting Dallas Off-Road to inquire about the neglect and resulting potential water damage to my aftermarket parts (DVD, speakers, subwoofers, cameras, etc.) - let alone my vehicle interior - the representatives of the third-party vendor were treated with complete indifference, disrespect, and a blatant lack of responsibility and accountability by the Dallas Off-Road staff. In fact, these experts and leaders of the Jeep community basically handed the keys over to the third-party vendor representative, and said, "If you don't like it, you're more than welcomed to take the Jeep elsewhere." Water damage to my Jeep and numerous electronic devices within due to it being left outside unsecured overnight during a thunderstorm? Check. I trusted these people with my Jeep because I thought they were consummate professionals who valued all customers and took pride in their quality of work. I was wrong. If you value your vehicles and your hard-earned money, take your patronage elsewhere, Folks.

TJ H.

I took my 1991 YJ to Dallas off-road for a lift and two bumpers . About half way through the lift due to my Jeep being undercoated it was almost impossible to see but they found that the back part of my frame was rusted out to the point that it was lost... or so I though . Dallas off-road decides that they could fix it as they have some awesome fabricators there . End result is outstanding and much much stronger than it was out of the factory! I can't thank them enough for the effort and work that they put into my baby . There customer service is unmatched anywhere!!! I've been burn many times and they get that and worked with me and was transparent every step of the way . Thank you To Jeff and his bad ass team of fabricators and mechanics . Y'all did an awesome job and I'll be back with everything I need done !

Bryan H.

If you're looking for an off-road shop you can trust with your rig, this is the place for you. Great deals and service, and they know their stuff. I've had them install new gears, bumpers, a full Rock Krawler lift and new tires all in the last two years. Best prices in town, and they always stand behind their work.

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5 years ago

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10 months ago

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6 years ago

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4 years ago

Jeff and Fil are great. Fixed my death wobble and helped level off my Jeep. They quick and do quality work. Only shop my Jeep goes to.

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7 years ago

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6 years ago

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8 years ago

These guys really know Jeeps.. super friendly and attitude free!! I highly recommend Dallas Offroad to anyone looking to upgrade vehicle..

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5 years ago

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7 years ago

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9 years ago

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8 years ago

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Jeff S.

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8 years ago

Wayne and team are honest, affordable, and do kick ass work. I will never take my F-250 anywhere else!

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9 years ago

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7 years ago

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Review Highlights - Dallas Offroad

“5" lift, new shocks, new wheels, Tailgate (to hold the big spare) and 35" AT tires I was ready to take on Bridgeport.”

Mentioned in 3 reviews

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JR's Custom Auto Service - Wheelchair Accessible Sprinter Van Conversion!

JR's Custom Auto Service

(30 reviews)

I have been a fan of JR's for as long as I have lived in Dallas and once again their service has…read moreexceeded all expectations! I was greeted immediately as I entered and welcomed. They have an amazing selection of items in the showroom and hundreds of catalogs for the things you don't know you need until they explain how great they will make your vehicle look. The installation team is outstanding and their workmanship is flawless. I cannot rate this business higher!

Of all the automotive experiences I have had, this ranks as among the worst. Today, I took my 2025…read moreVW ID.Buzz and asked the older guy at the front desk if they could add side steps/running boards for safety reasons. Instead of advice on running boards he immediately went into a long sermon about MAGA politics. The front desk guy (not JR, to be fair) right away said how much he dislikes electric vehicles ("What you gonna do with them batteries one day..."). Also said he wasn't aware that VW still made the microbuses. I said mine is right out there and he sneered and said, "kinda hard to miss, ain't it." Things went downhill from there as he started in with his criticisms of government from an extremist Maga viewpoint, that windmill blades are running the planet ("Them Chinese melt down the old blades and dump them in the ocean), how the past presidents have let all of "those people," and so much more. No real help and loads of insults. My advice: look elsewhere for your retrofit needs.

Auto Clinique

Auto Clinique

(347 reviews)

North Dallas

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I'm not one to leave bad reviews, but if it saves someone from making the same mistake I did, I…read morefeel obligated to do so. I would STRONGLY recommend taking your vehicle elsewhere. Any shop that offers a 10% discount in exchange for a positive review should, in my opinion, be approached with caution. My experience with this shop was far from positive. A truck that had 250,000 miles on it and was showing signs that should have raised some serious questions about a failing head gasket. Instead, I was led through a series of costly repairs that basically treated the symptoms instead of finding the actual problem. Those repairs ultimately failed within a few weeks. They also installed what I believe were cheap aftermarket parts, including the wrong front struts. When I brought it to their attention, instead of taking responsibility and replacing them, they wanted to charge me to install a lift on the rear of the truck to compensate for the front end sitting higher than the rear. WTF? Another big concern was the price and quality of the parts. When I asked about the brand of the parts they were installing, which seemed they were hesitant to reveal, I was surprised to find what appeared to be nearly a 100% markup compared with retail prices. Their invoices also don't identify the brand or manufacturer of the parts, so you really don't know what you're paying for. In my experience, the parts were marked up an unreasonable amount, especially considering the quality. Looking back, I feel like the focus was more on getting me to authorize additional repairs rather than properly figuring out what was actually wrong with the truck, knowing Id probably just cut my losses if I had been told the truth about the head gasket from the beginning. I originally brought my truck here because I was trying to avoid dealership prices. Unfortunately, when I finally took it to the dealership, that's when I learned what was actually wrong with the truck, which was in fact the head gasket and the wrong struts installed. The dealership also asked me if I had ever used a quick sealant in my engine because of the sludge they found in the radiator overflow, the radiator that auto clinique just replaced. I don't have proof, but definitely raised even more concerns about the shop practices. I was so hopeful that I had found an honest shop, but sadly, I'd have to say they are far from it. And Ray, I'm not interested in you telling me how you offer a year warranty on your parts and repairs. Thank you

Dallas Offroad - autorepair - Updated October 2026

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