We had some mice activity in our home. Those annoying intrusive vermin were driving us crazy. They…read morewere coming through the kitchen holes, which we patched up, and we could hear them scurrying through the walls at night and during the day. After doing some patching up holes and killing some of them with traps, it wasn't enough. We called Patriot Pest Control and they sent Jason to us. He got all the holes around the house, that I missed, patched up. He set baits and it wasn't long that we haven't heard mouse activity within the walls nor do we see mice droppings. Talk about peace of mind!!! He also sprayed the house. Later on I noticed wasps a few weeks later and he came out without me calling to spray not just our house but around our property and shed. They say if there are wasps or any insects that happen to come, they will spray again for free as an ongoing maintenance service. They are very helpful, trustworthy and results were evident.

We had Patriot come out today and spray for mosquitoes. My niece had them spray her yard last year…read more(this year also) and she highly recommended them. I called them, talked to a super nice lady on the phone and they squeezed us in. What a pleasure it is to walk outside and not get covered in mosquitoes. Their spray is people and pet friendly when it dries. What great people and great service. Highly recommend them!!!!

Amazing excellent service .. very efficient and professional .. highly recommend! Drew performed…read morethe service at my home and is a gem who is knowledgeable about all sorts of vermin and household invaders. Excellent work

Jim from creature control came out and evicted the raccoons from my chimney. Highly grateful for…read morehis work and was very pleased by how quickly he was able to get the work done. I called a few places and they weren't able to assist since the creatures were in my chimney. But that was not an issue for Jim. He said he didn't care about no chimney. He wanted to get the Little critters outta there if it was the last thing he did (not really but that's how I felt). Jim, you're a gentleman and a scholar. I mean this in the best possible way: I wish you nothing but success. But I never want to see you again....because that would mean I have more critters.

We had ants a couple summers back and Average Joe's came out a few days after we spoke, he was…read moreabsolutely professional, did his thing and we followed his instructions about when to come home after application of the pesticide, etc. but they took care of our ants and they've never been back! Highly recommend Average Joes!

Average Joes did a great job exterminating carpenter ants in our porch. He did what others tried…read moreto do but failed. I would not hesitate to use him, again...

I have 2 dogs that cannot be exposed to fresh spray. I was home when they "allegedly" did a…read moretreatment without my prior knowledge. Nor did the technician knock on the door. I was home at the time. I only knew they were just there because I let my dog out and found the slip of paper. What's more, if someone was walking the perimeter of my house for the duration of a treatment, my dogs would go nuts!!!! Dead silence except a slip of paper. I do not believe the alleged treatment took place.

We had prior experience with Aardvark dealing with an ant infestation we had shortly after moving…read morein to our new home. They were responsive, courteous, and their chemical treatment got rid of the ant problem so we were very pleased. Recently, I have attempted to make an appointment with Aardvark Pest Control *three* times to address a spider problem and each time I was promised a call back from a technician to schedule. In each case, nobody called back and I was forced to call their central office to, again, tell them that we would like to engage them. Finally, after telling them I was about to take my business elsewhere, they managed to have someone call me back to schedule an appointment. I work from home and blocked an hour slot in my calendar based on the time the service technician had told me. I received a call at the start time informing me that he'd be arriving shortly and was just finishing with another client. So, here I am one hour later with no follow up call, and no technician arriving on-site to assess our situation. What a radical departure from the first experience we had with Aardvark. I don't have the time to waste on businesses that clearly don't have customer satisfaction as part of their business model.

Called them as I was looking to start some preventative services now that I have a not so tidy…read moreneighbor next door. Online it says if you call before 2pm they do same day service. Well I emailed at 4am on a Wednesday, got a call by 8am, set up payment and said first available was Saturday 2-4pm (ok morning problem) well Friday night I get a call from I believe he said his name was Brian and he asked if I still needed service and said he'd be by the next day between 10am-12pm. I told him I already had Comcast coming at 10am as I was told he was coming 2-4pm... so he would need to come closer to noon. Now it was almost noon and no Brian.. I call their office and ask what's going on as I was told my time switched to earlier and was told he had 2 others prior to me to stop at and he'd be to my house by 1:30... 1:30 came and went. I figured maybe he put me back at my original time and waited until after 4pm to call and finally ask wth happen to him now that I've waisted my whole entire Saturday on waiting for this company. I was told that they're closed until Monday so they'd have someone call me Monday to see why Brian did a no call no show... Monday comes and I have a lady trying to tell me that the rep couldn't locate my house... umm he had my number and I had no missed calls so come up with another unacceptable excuse, and waste someone else's time. Skip this headache and go for Terminex

Charged me for services not provided. Came to my house unscheduled while I was at work…read more Unprofessional.

I needed a last-minute home inspection for a home purchase, and The Bug Man came through right…read moreaway. They sent Jamie Rodgers out first thing the next morning. He was professional, personable, and incredibly thorough. My agent was so impressed he even asked for Jamie's business card. I have a serious phobia of bugs and rodents, but Jamie put my mind completely at ease. I couldn't have asked for a better experience. The Bug Man should be proud to have an employee like Jamie representing their company.

I requested an estimate and was told that it was a one time cost to have them come out but if bugs…read moreremained they would come back but we would have to pay again

I've used Renegade for the past 6 years. Always had prompt, excellent service. I highly recommend!read more

Moved into a house that unfortunately was infested with fleas. Called Renegade to come out. Tim…read moresprayed the house or so he said he did. Did not do anything. Actually I felt the fleas became worse. I started saving ones that I found and put them in a bowl of soapy water. Called Tim to come back out because he claimed it could take more than one service. He stated he would spray again but didn't want to use "the expensive spray". Still did not get rid of the fleas. I don't feel I should have had to pay for a service that did absolutely nothing. Jordin the secretary kept calling and harassing me for payment. Very rude customer service when Tim "guarantees his service will take care of the problem". Don't use them! You will waste your money.

Michigan BBS we're courteous and prompt. They understand the stress for a mom dealing with bed…read morebugs, took their time to explain my options and provided me with exceptional service.

We had a great experience working with Al and Dave. My family and I brought bed bugs back from a…read moreroad trip and realized it before we even entered our home. I called the major companies in the Lansing area, and none of them could offer a solution that wasn't home-based. Al was very responsive and had us drop off our car to have our things heat treated and our car fumigated - all for a very fair price. He patiently answered all of our questions. Dave, the technician who did the work, was very thorough and kind and gave us a detailed explanation of his process. This is the kind of business you hope you never need again, but if we do, I will 100% call MBBS.