Great service! The entire staff couldn't be more professional and courteous and completed the job…read morewithin 24hrs as promised!!

Amazing excellent service .. very efficient and professional .. highly recommend! Drew performed…read morethe service at my home and is a gem who is knowledgeable about all sorts of vermin and household invaders. Excellent work

Michigan BBS we're courteous and prompt. They understand the stress for a mom dealing with bed…read morebugs, took their time to explain my options and provided me with exceptional service.

We had a great experience working with Al and Dave. My family and I brought bed bugs back from a…read moreroad trip and realized it before we even entered our home. I called the major companies in the Lansing area, and none of them could offer a solution that wasn't home-based. Al was very responsive and had us drop off our car to have our things heat treated and our car fumigated - all for a very fair price. He patiently answered all of our questions. Dave, the technician who did the work, was very thorough and kind and gave us a detailed explanation of his process. This is the kind of business you hope you never need again, but if we do, I will 100% call MBBS.

I have used this company for bats and squirrel removal and very pleased. Great communication and…read morewas informed of the process every step of the way. Great, fast service and they plugged the holes when they were sure all the animals were out of the house. I would use thrm again if the need arrises.

We had ants a couple summers back and Average Joe's came out a few days after we spoke, he was…read moreabsolutely professional, did his thing and we followed his instructions about when to come home after application of the pesticide, etc. but they took care of our ants and they've never been back! Highly recommend Average Joes!

I've called Joe twice for different issues and both times he was friendly, honest, and so helpful…read more One application and the problems we were having with box elder bugs and stink bugs were gone. Highly recommended.

The service technician, Josh came out and did a full inspection of my attic, basement, perimeter of…read morethe house and the roof. Sat down with me and explained what he found, including pictures and what the treatment would entail. Not only did he find evidence of mice, which was why I called but also evidence of bats. The other exterminator made no mention of bats. Hmmmm! Josh gave me the run down on the treatment process and an estimate of how much it would cost! Once my treatment is completed I will come back with a review.

I hired Cochran Electric to install a 240 volt Tesla EV charger at my house. I'd called a couple of…read morethe companies recommended by Tesla, and Cochran's price was nearly half the cost of the "recommended" electricians. The charger worked perfectly for several months, until it started tripping the circuit breaker every time we charged the car. I called Cochran, honestly just for an idea of what might be causing the issue. They sent an electrician out the next day, he determined it was a bad breaker, replaced it free of charge and it's been working perfectly since. Sadly , that kind of "service after the sale" is hard to come by these days, but this company, including the office staff and the electricians, clearly make an effort to keep their customers happy long term. I honestly couldn't have been happier with either the initial installation or the follow up, I'm definitely a customer for life.

Had them install a bathroom fan we knew was going to be problematic thanks to the original house…read moreowners. Doug was prompt, friendly, knowledgeable, and did the job right! He saved us so much trouble and was an absolute peach. Can't recommend enough!

We needed a mini-split system to cool our 2400 sq. ft. house during the summer months -- we've been…read morebroiling back here in the woods on hot summer days for years! We made an appointment to get an estimate. A knowledgeable member of the Steele Team arrived on schedule and reviewed our options. A few days later we received the estimate, one that was lower than an earlier estimate we had received from a competitor, and we approved the job. The following week the installation crew arrived and put in the Breeze 33 system, including the air conditioning unit, 8 ducts strategically positioned in bedrooms, bathrooms and common areas, an air handler (installed in the hallway ceiling), and the outdoor unit behind the house. The crew was excellent and got the job done in a single day. They meticulously cleaned up after themselves -- actually, they did better than that, vacuuming the stairway cleaner than it was before they came and repositioning personal items in rooms that might be impacted by falling dust from the drilling. Our experience was great. Now we're set for whatever inferno this summer has in store for us. Highly recommended!

Awesome service! My A/C quit on a 95 degree morning. I called Steele at 9:30 AM. The dispatcher…read moresaid a service man would be out between 12:00 and 4:00PM. He arrived early at 11:30, replaced a burnt capacitor and had us up and running by 12:15. My puppy even liked Jack the technician. He fell asleep on his tool bag while he was working. How can you beat that?

The service representative actually showed up early, and did a great job explaining what he was…read moregoing to do. He worked hard on some extra dirty spots. I would highly recommend this company for cleaning your carpet. It was dry within a few hours.

The only reason for the one star, is because negative stars are not an option…read more Not seeing any reviews for any Chem-Dry in Jackson, I chose Fuller's to clean my white carpet. I was told beforehand that the carpet would be dry in just a few hours after being cleaned. They asked me if I wanted a "stain protector" for the carpet (It was offered free), but I declined. After the two very young men were finished with the cleaning, we left to go shopping for three or four hours. When we came home I tested the carpet to make sure it was dry; I was absolutely shocked to feel the carpet: it was very wet, not damp, and it had a sticky feel to it. I called the company and was told to wait until morning to check it again. In the morning, I tried to vacuum the carpet (as I was told to), but it was impossible: the carpet was so sticky the vacuum wouldn't budge! It was still wet in many areas after more than 24 hours. In short, I had to argue extensively with this company to refund my money, as they offered to re-clean the carpet, which was just not an option when I thought it was already completely ruined by their unprofessional "work." I was so upset because not only did they soak my expensive carpet and leave it with a extremely sticky residue, but they ended up telling me that they in fact HAD used the stain protector on my carpet, despite me telling them I didn't want it. On top of this horrible experience, they didn't just admit guilt and refund my money. It wasn't until I told them I would put the charge in dispute with my credit card company that they finally agreed. If it wasn't for Pinnacle Chem Dry in Jackson, I believe we may have had to remove all the carpet and replace it. Pinnacle was so incredibly professional and cleaned my carpet twice, removing all the residue and saved us from a huge expense. I realized after having Pinnacle clean my carpet, that Fullers didn't use the same kind of equipment and never arrived in a professional carpet cleaning van. Pinnacle Chem Dry is who I recommend to everyone.