100% took care of us in an emergency!! Love them had a problem with a rental out of Denver They…read moregot us up and running in two hours

Absolutely outstanding folk in this business. Shawn (Parts) was friendly and provided immediate…read moreservice. Andrew (Sales) knows his BMW lineup and was also friendly and provided immediate service. Thank you for an enjoyable experience!!! BTW - they have an incredible inventory of motorcycles (new & used).

I was charged 125+ dollars for a starter relay and a bolt. The same parts are less than twenty…read moredollars online. Feel like they ripped me off.

I had just been released from military orders after a long summer at Fort Meade. I was looking for…read morea toy to play with until I went back to school. I was able to find a nice Yamaha dirt-bike and a trailer for a low price. The financing was easy and the friendly service meant for a painless experience. They also three in a complimentary helmet and some free straps. It was a very friendly place.

First off, this is not a review off their online service (as the initial two reviews seem to be)…read morebut a review of the store and its offerings. I own a Harley Road Glide Special and keep my bike mostly Harley, but every now and again I buy a small item (most recently highway pegs) that I outfit on my bike. Next up is a new seat, which I'm fairly sold on a Mustang. This store is great to browse and get ideas, as well as replace parts if you were in need of getting back on the road. Lots of items to look at from riding gear and accessories, to all things bike related for street, touring, and custom cycles. Clean store with service minded, knowledgeable staff. Give the store a visit if you're in the area.... I'm walking away with a couple of gear items and lots of ideas!!

Their website says they will mount and balance tires at the store…read more I called in today, the employee who answered sounded inconvenienced by my call. I asked if they could mount a tire for me and his answer was "I have no way of doing that.". Nice..

Great customer service. Tons of Sturgis Rally Merch which is more what I was looking for. Staff…read morewas super friendly and helpful.

How can you not be happy and excited to be at "Sturgis" Harley Davidson? This H-D store is located…read moreat the center of the Harley Davidson world! The store is older and located right downtown in Sturgis. Inside the store is immaculate, well organized and has more H-D paraphernalia to offer than you can purchase in a year. Although extremely busy during Sturgis Bike week, The staff was super friendly to everyone who showed up from around the country. I look forward to stopping here once a year during my annual Sturgis bike week visit!

2021 Indian Challenger -Worst buying experience yet. Was told the bike was fully operational,…read morearrived with worn out clutch. They agreed to pay for the repairs here in WA but only replaced partial parts leaving worn out basket, bearings, & pressure plate which made the motorcycle worse. Sturgis abandoned me and stuck me with the remaining bill and the motorcycle remains at the local shop with more issues. I bought this Indian 4/8/26 , received it 5/29/26 arriving with clutch slipping. Their sales rep strung me along with lame remedies to fix the issue until 6/2/26 they agreed to repair it at a "certified" indian dealer that is about an hour away , across 2 cities and 1 ferry ride. Back and forth to this shop and Sturgis refused to fix all of the worn clutch components which caused the bike to walk in gear. 7/10/26 The Indian returns to the shop when an opening was available, blocked out my time, several uber rides, ferry costs, lost time and bike remained there until 8/11/26. When I picked it up only rode for a partial day then it broke down, left me stranded and lost all clutch tension from shotty repair work, had to tow it back to the shop on 8/19/26. Sturgis refused to be involved stuck me with the bill and now I have hundreds of pounds of stress, costs, repair bills and every warm summer day entirely burnt during this ordeal. Avoid this dealership, terrible customer service just turn and burn - you have been warned!

During the motorcycle Rally a hat rack was placed in front of the restroom door so public could not…read moreuse it. After a long ride I was hoping to use the restroom that used to be there the previous years we went and spent a lot of money but instead I had to use a porter potty outside and almost threw up on myself. My husband was looking at a new motorcycle as our Indian is a '17 and he always wants bigger and newer and nobody spoke with us . The MANY workers were standing around taking pictures of one another. I did appreciate the water sitting outside. The impression I got was I should take my water and move along.

I needed to get a wheel on my toy hauler aligned while on vacation in the Black Hills. One call, I…read morehad an appt the next morning. Great customer service and they are very fast.

Great service at a fare price. When they were stumped with the noise from the front end they…read moreadmitted it. Turned out to be an older Chevy truck thing.. Replaced front shocks for a little over half of what I thought it would cost... Good people!! .

We bought a used RV from Northern Hills in July, and they were great to work with. They took care…read moreof issues we found without hesitation, and are always available to troubleshoot whatever we come up with. Ron Jensen was our salesman, and he was low key and professional. Kyle in Service has been great to work with. We highly recommend Northern Hills.

We purchased a new 5th wheel from Northern Hills. Our salesman Eric was great, he didn't pressure…read moreus at all and was very helpful. Everyone from the owner of the company to the guys in service were just nice folks. We had some special requests that were accommodated with no problems. Love these guys and will definitely be back if we purchase another RV.

I had hoped to change the oil and brakes on my F350 prior to leaving on an adventure across the…read morecountry, but I didn't. My truck threw a code arriving in Deadwood from MN and my exhaust filter was plugged, 16 miles left to go until it limited me to 50mph, FUBAR. Called Tyler and he was on it. Ran his diagnostics, ordered the parts and I was back on the road in 3 days. Service with a smile, I highly recommend!