The trips have been great so far. It was disappointing that last trip was canceled. Hope to…read morecontinue to travel with Silver Lining Travel.

I signed up and paid for a day trip. This travel agency cancelled the trip and promised a refund. I…read morehave not gotten the refund and they are not even returning my messages inquiring about the status of the refund.

The customer service of this company is absolutely elite. My girlfriend dropped her phone at a bus…read morestop by Union Station and someone mistakenly gave it to the driver of a bus going to Las Vegas, while we were taking a bus to Phoenix. After a few days the owner of this company personally called me to let me know he had the phone in his office and offered to meet us during OR after business hours at a location of my choosing! We were extremely grateful, and a friend of ours was able to pick the phone up on our behalf. Zero hassle; just fantastic, personal, elite customer service. Would undoubtedly use their services again. EDIT: forgot to add that the buses were very clean and comfortable

Extremely disappointing and unacceptable experience…read more We hired this charter bus company to transport approximately 110 youth soccer players to a soccer camp. We paid $6,524 for the transportation, and the company canceled on us the day before the scheduled trip, leaving our nonprofit organization scrambling at the last minute to find alternative transportation for more than 100 kids. What has made the situation even worse is the lack of communication afterward. We have repeatedly tried contacting Robert, the person we had been dealing with, regarding the money we paid and the cancellation. Instead of addressing the situation directly, our calls have gone unanswered, and when we have called from different numbers, we have reportedly been given different names. This is not how a professional transportation company should conduct business, especially when dealing with a nonprofit organization and the transportation of children. We paid a substantial amount of money in good faith and expected the transportation we contracted and paid for. Canceling one day before the event caused significant stress, additional expenses, and disruption for our organization and the families counting on us. We are asking for accountability and a resolution regarding the $6,524 payment. I strongly recommend that anyone considering this company get everything in writing, confirm the reservation well in advance, and make sure you understand exactly what happens if the company cancels.

Honestly, I don't like to give a negative review unless it's warranted. We requested a quote for…read morean airport shuttle to and from Menifee to LAX for two seniors. I'm not sure what the going rate is these days, but our response from Platinum 7 Transport seemed ridiculously expensive ($1,750.00). Forgive me if I'm wrong but this seemed excessive too me. I just reviewed a response from Platinum 7 and I retract my prior comments. It is unfair of me to rate them on a service I didn't receive so I apologize . I have changed my rating so that it does not impact their business.

I found Platinum 7 Transportation on Yelp and immediately inquired about an event that was less…read morethan a week away. Lorenzo assisted me and let me know the date was available. I rented the Mercedes sprinter and it was clean and on time! I will be using Platinum 7 transportation again soon!

We need a car service for about 20 people. Mr. C was professional, respectful, and accommodating…read more What a pleasant experience for my first time renting. Also, with all the places and spaces we put Mr. C through?? He did it all with a great attitude. You couldn't ask for more. His car was immaculate, has great air conditioning, and was comfortable. He has a microphone in it if you want to give a real tour and communicate. Also, he will let you link your music so you can bump whatever you like. We were unable to book him for another time but were so glad that we were finally able to. Thank you for your service. And I'll be referring more clients!

We used Big C's Charter service for our senior leadership trip with 20 high schoolers. This is my…read more3rd year planning this trip and this was the first time we have used Big C's and it was the BEST charter experience we have had. There were 20 high school seniors and 4 chaperones and we were picked up on time in a clean, beautiful bus, with wonderful service. We spent 10 hours going to different stops in LA and everything was perfect, including an ice chest of ice-cold water! We used them again on our trip to the airport a few days later and same experience. Communication was perfect from inquiry about pricing to contracting and during the trip. I booked with Big C because of the wonderful Yelp reviews and am so glad I did. They will definitely be our go-to charter anytime we are in Southern California. Thanks Clarence!

If I could give this company 0 stars, I would. I was on a…read moreparty bus for my friend Jazzmin's birthday on 8/23/25. Our driver, Anna, started off pleasant when explaining the rules, but quickly proved to be reckless and unprofessional. Bait and Switch - The bus we were given was not the same bus shown to us at booking. What we got did not match what was promised. Unsafe Driving - Anna drove recklessly, making the ride uncomfortable and unsafe. False Damage Claim - At drop-off, she accused us of putting a hole in one of the seats. We had video proof from before departure showing the seat was already damaged, yet she insisted we were lying. Payment Issues - Anna demanded we Zelle her directly, even though my friend Jazzmin had already sent the payment to Virginia, the company's contact. Anna even claimed she didn't know who Virginia was--raising serious concerns about how this company operates. Hostage Situation - Anna blocked us in with the bus, refusing to let anyone leave until she got her so-called "extra" $100. When I asked her to move so I could pull out my car, she refused, forcing me to drive over my friend's lawn and a curb to leave. Time Scam - We paid for the bus until 5:30pm and arrived back at 6:00pm. The company does not charge for being 30 minutes late, and there is nothing in the contract that mentions extra fees for late arrivals. Yet Anna lied and said we owed her personally. She refused to move or leave until after 8:00pm, harassing us the entire time. This was the worst experience I've ever had with a transportation company. The driver was unprofessional, unsafe, dishonest, and essentially held us hostage. Additionally, after all this stress no discount or refund was offered by Virginia. I would never recommend this company to anyone--avoid at all costs.

I am a member of a Facebook group with some local women and we decided to get a party bus one…read moreafternoon in October and have a little day/evening Halloween fun for the season. It was only for a few hours, but it was so much fun! The owner/driver took us all over town, we stopped for photos, got to run the music from our phones and just had a fantastic time! We learned how he (the husband) got started, as his father has been in the Limo business for years and he and his wife decided that they would give their own business a shot. Currently they do it all themselves and it was perfect. There is room for about 20, but less would be much more comfortable. We had 8 and it was perfect and a total blast. The bus had some Halloween decorations, as well as the lights themed accordingly. If your looking for a limo, go with this party bus as you won't be disappointed. They are available for weddings, birthdays, promotional events, prom, sporting events and more! Call and book now for the holidays!! It's worth it in every way!

We had the best time celebrating my husband's 30th birthday! Carole was so helpful and made booking…read morea breeze. They called a few days before our scheduled event to confirm. The bus was clean and spacious, on time and our driver Yolanda, was very accommodating and communicated well. We loved her! Highly recommend and would love to use again in the future!

They were so incredibly professional, kind and communicative from the very beginning. Great prices…read moretoo!

We recently utilized Johnny Ray's service for transportation for the bridal party for my sister's…read morewedding.. he could not have been more communicative and wonderful to work with. He was dialed in to what we needed and the times we needed to be where and was available to coordinate not only with us, but with the venue as well. Additionally, the vehicle was incredibly clean and well maintained. Would definitely recommend giving Johnny a phone call if you need transportation for an event or perhaps just a night out!

Johnny Ray is 10/10. He is early, communicates well, quick responses, trustworthy, and…read moreprofessional. We will definitely be using his services later and I've already recommended him to friends. The party bus was clean, modern, and spacious. If you're looking for high value transportation with a man of character, Johnny Ray Transportation is for you.

Grateful Trips and Travel goes above and beyond! I called looking for someone to take my guests…read morefrom my wedding venue back to the hotel, but didn't realize they were out of the area. Instead of hanging up, Jason helped me connect with someone who could assist with the job! Thank you for being so helpful! If I'm in the LA area, I will definitely be using Grateful Trips and Travel :)

Back in May of this year 9 buses cancelled on me 5 days before 450 8th grade students were to…read moreattend their Magic Mountain Grad Nite. Although Grateful Trips had no available buses on such short notice, Jason spent hours helping me locate a bus company by offering contact info and phone numbers. He kept in contact with me for 2 days! I can't tell you how much I appreciate his kindness thru my panic mode. Thank you Jason again for all your help and for not giving up.

We have used TerraMar Travel, 5 different times now for booking cruises. We have recommended…read moreRhonda, who has been our agent from the start, to a number of friends. The level of service that we have all received has been beyond excellent. in 2015, My brothers and I sent my parents on an Alaskan Cruise for their 50th anniversary. Rhonda was great to work with, answering our abundant questions as this was our first time cruising. We tagged along and enjoyed it so much we booked another Alaskan cruise the following for the following year. 2019 had us doing a 15 day Panama Canal and our 3rd Alaskan cruise with a group of friends, all handled by Rhonda at TerraMar. We had our 5 cruise planned for Europe in 2020 but covid got in the way. I can imagine the hassles of cancelling and refunds without the help of Rhonda. Starting to think about our next one, and you can be sure we will be using TerraMar, even though we live at the other end of the state, Rhonda is our go to for our vacation planning!

This was my first time using a travel company and let's just say I wasted a months worth of…read moreInternet searching I could have done myself. I have never used a travel company because I have always done the research but this time I thought I would give a travel company a try. I used this travel company for no specific reason. Debra was my travel agent and at first I was excited because she said she would follow up before, during and after our vacation which I thought was awesome but it seemed like she wanted me to already have a hotel and time picked out. My husband and I wanted to go to Tahoe for a week and we had an open schedule after next July but we wanted to try and be right on the lake. She emailed me asking when we wanted to go and I told her we were open because I do not know when the best time would be and in my mind as a travel agent that is one of your jobs is to look up and Inform the travel of best time. Instead of her informing me of a good time she said she sent a link of best time to go and when I told her I couldn't open it she responded with you just need to put that in the search bar. I'm sorry why would I be using a travel agent if I was needing to do my own research, I wanted a travel agent thinking they know Tahoe and will know when is a good time to go and which area would be best for our vacation. Maybe I am wrong on what a travel agent actually does but it seems like she didn't want to help. For one month we were emailing and she never once emailed me a resort to look at or a hotel to look at. The last email she wrote me stated that if I wanted a house on the lake I would need to go threw a private company and to email her back if I decide on a hotel. Why wouldn't she tell me that a month ago when I first told her we wanted to be on the lake and I told her we were open so why wouldn't she send me a few hotels or resorts that she uses frequently that are near lakes? To me as a travel agent that is what you do but again maybe I am wrong and that's not what they do. I do not recommend this company because I feel like for a month this woman just wasted my time and really didn't seem like she cared.