Today I visited Dick's Sporting Goods at the Los Cerritos Center, and I had the privilege of…read moremeeting an exceptional young employee named Damien, who is only 17 years old. I have been in business for many years and have met thousands of people throughout my life, but every once in a while, you come across someone who leaves a lasting impression on your heart. Damien was one of those people. From the moment he greeted me, he treated me with kindness, respect, and genuine professionalism. Every word was spoken with courtesy: "Yes, sir," "Thank you, sir," and "It's a pleasure to help you, sir." His manners, patience, and willingness to assist were truly remarkable. As I spoke with him, I couldn't help but think back to my own teenage years. Damien reminded me of a time when respect, humility, and strong values were the foundation of a young person's character. Seeing such a respectful and hardworking young man today touched me deeply. In fact, I had tears in my eyes because it gave me hope and reassurance that there are still wonderful young people in this world. His parents deserve tremendous credit for raising such an outstanding young man, and Dick's Sporting Goods should be extremely proud to have Damien representing their company. He is a shining example of what customer service should be and what good character looks like. Damien, thank you for your kindness, your professionalism, and your respect. You made my shopping experience unforgettable. Young men like you are rare, and I hope your managers recognize what a valuable asset you are to their team. May God bless you and your future. Keep working hard, stay humble, and never change. The world needs more young people like you.

I rarely make bad reviews but my gosh, if you can avoid going here, please do at all costs. Not…read moresure if it's this location but wow, they need to work on their management. Legit WORST customer service. Just a bunch of lazy staff yawning and chatting around like it's actually insane and embarrassing and give attitude when they actually have to work. It's not even just the shoe section, it's also the cashiers. I really wonder if they get trained to be lazy and stand around yawning.. It sucks because it's actually such a good place to buy shoes, apparel, gear, etc and the workers make it such a BAD EXPERIENCE. Don't come here..

Great deals, great service, put name and number right in front you! Went there last min and they…read morehad what I needed.

This is an easy to miss business due to its location, but make sure to stop by if you're looking…read morefor soccer related items. There is street parking available but it can be limited. The owner is friendly and attentive. Tons of shirts ranging in sizes. Prices also range, but very good deals. If you're a soccer fan, definitely come and support.

Came here after a quick stop by Wushiland for my usual boba fix. My friend wanted to stop by here…read moreto buy a swimsuit. The store is pretty packed with products, to a point where while everything is neatly organized I felt a little claustrophobic. But they had some pretty decent prices, deals, and sales.

There was a hole in one of my shoes, and it got pretty bad that I needed to get a new pair. I get…read moreemails from Big 5 daily, but never really see anything of interest. That is, until the 4th of July when they emailed coupons for $5 off a purchase of $10+. Since shoes are obviously more than $10, I knew I had to go during the holiday to take advantage of that deal, which was good for that day only. I actually stopped by the traffic circle location in Long Beach first, but they didn't have the shoes that I wanted. Rather than choosing a different pair, I went to this location on the southwest corner of 183rd and Gridley. Though not technically a part of Los Cerritos Center, it's close enough that if you park your car on the east side of the mall, you can simply walk to Big 5, which doesn't have many parking spots directly in front. The store is pretty spacious and should cater to just about any athlete for any sport. Since it was summer, most of the sporting goods were swimming related, but I was here for the shoes, which were all the way in the back of the store. Not only did they have the shoe that I was looking for, but they had it in my size too! There was just one box left, and it was all mine! Well, except the lid was badly deformed. One of the employees walked to the back to offer assistance, and then I asked him if I could get a new shoebox for the shoes that I wanted. He mentioned that for the brand, they don't have that many shoeboxes, and they usually get deformed anyways. However, he did give me permission to switch the lids with another box, and so that's what I did. He also directed me to where the seats were so I could try on the shoes before purchasing. The shoes did fit, but I noticed inside each shoe, there was just a cardboard insert used to retain the shape of the shoe before purchase. There wasn't any crumpled paper inside that I've seen inside other shoes, but oh well. Not a dealbreaker for me. The employee did come by again to ask if the shoes fit, to which I answered affirmatively. Though he was kind of hard to understand, I do appreciate how he was there to offer help when needed. Checkout was a breeze. The cashier scanned the shoebox and then my coupon before completing my transaction and wishing me a good 4th of July. Good visit overall. If they didn't have my shoe size, who knows if they would have had one in the back? The two employees I mentioned in this review were the only two I saw working that afternoon, and if that's the norm here, I can't imagine how they would be able to handle a full house. Even though the Lakewood location is closer to me, I would definitely be willing to make the farther drive next time I need a new pair of shoes.

I contacted Turners via phone for the private party transfer of an off-roster derringer after being…read morerefused by a local competitor who shall remain nameless. The manager (Brittany) was very helpful, knowledgeable, and courteous about the situation. She seemed very concerned, yet not surprised by the fact that we had been refused by the other FFL. My DROS was processed promptly. I also noted there were more than enough staff to help customers during my visits. Long story short, I picked up my derringer today and was very pleased with the service at Turners. Thanks for all your help!

After 29 years on and of purchasing with Turner's Outdoorsman I made a purchase with Ammo Brother's…read morein Cerritos two weeks ago. Reason: I paid cash for 2 handguns , 2 background, after the 10 days I was told they needed 30 more days more for background, at the end I was told by employees to just pay for another background again and see what happens? I even did a live scan $50. I the had to wait for my $1,000 to be sent via mail from corporate in Rialto and that took weeks, I felt like I was a 2nd Class Citizen. I called Ammo Brother's in Cerritos and I got all my questions answered by Martin the Store Mgr., ask for him if you want a quick professional experience. I was considered a "Undetermined", Turner's Outdoorsman does not deliver to "Undetermineds". Ammo Brother's #1 - Martin #1

Service is great! Angeles was very attentive with helping us choose a gift. All workers there were…read moregreat!

I have gone here 3 times in the span of 7 years. Not once did anything change. Immediately as soon…read moreas you go in, the atmosphere is just off. Almost makes me feel like a criminal in the sense that they think i am there to steal, and they like can't even hide it. They're not friendly at all, they lack that welcoming environment so much. I went today to see if its changed and it has not. Its safe to say, we are done for good with them. I rather pay more and drive further out to buy our sports gear. If theres anything they can change is; don't assume people are just going to rob you, and if you do assume do not make it obvious, still be helpful and friendly because you don't know if someone might be a loyal and returning customer, smile and be friendly, customer service is one of the most important things in keeping customers! I went one of those 3 times about 5 yrs ago. 5 months pregnant, with my 2 sons (aged 4 and 6) to get my husband a father's day gift and even then, I felt that way. They have a nice clean store and set up. We usually like to help mom and pop stores, but this is just ridiculous the lack of customer service.

I like that they got all the equipment i wanted to buy im so satisfied highly recommend this p…read moreLocation

Folks I had a great experience from a young Lady salesperson at this location today. I can't…read moreremember her name and I am sorry. She was a high school track athlete. Very friendly and so knowledgeable on shoes! She recommended a pair that I love and helped me with my sore feet. Thank you young Lady for truly representing Big 5 Sporting Goods! Chief CV Ret!

Getting a late start to our fishing season, we needed new lead core on 3 of our reels. Once again,…read morewe were pleased that Jason survived the fire damage and was open to put new lead core on our reels. He's so honest. He told me, that we only needed it replaced on two of the reels; the 3rd was ok. He's so experienced in putting it on. Jason is a very kind man. If you ever need fishing tackle, go to Bob's Fishing Tackle in Norwalk; they are the best!

The guys are real knowledgeable and willing to help with any questions. The shop is small but…read moreoffers a lot of options. Prices are extremely reasonable and competitive I highly recommend this place

I would just like to give a special shoutout to the worker on the floor, Peter, who helped me find…read moreeverything I needed during my visit! Some items weren't in the section he was in but he was determined to make sure I had everything I was looking for! Thanks Peter!

We went here because we needed a covering for a picnic.. they offered several options which came in…read morehandy.....we were super satisfied with our purchase!!!!!, Great Customer Service and Value

This place is a staple in the La Mirada community. They sell a large variety of clothing from baggy…read moreto slim fit from cholo to skater and everything in between (including Rainbow sandals). The service behind the skate shop counter is great as the dudes know their stuff. I've been coming here since I was a kid for all my skateboard needs. Support your local skate shops!

FAkest shoe store. THEY BACKDOOR ALL NIKE SB DUNKS TO…read moreRESELLERS. They will post a shoe drop in the morning and 20 minutes later i pull up and its sold out. This has happen on about every shoe drop. I have never got any nike sb. They will claim its all sold out. Even tho theres no line or anything. You ask how many shoes did they have? 10-25?-50? They cant even tell you. Crazy. They say one per person. No way you sold out 25-50 pairs of nike SB and there wasnt a big line. They never have proof of any of these events lines or anything. Sus asf dont come here to shop. Waste of time

I went in with the hope I might find a baseball glove and learn a little about what we would need…read morefor our son's first time at sports camp. The cashier instantly saw I was trying to find a glove for my kiddo and she asked if she could send someone over to help. Yes, please! Tyler met us and instantly connected with my kiddo. He confirmed he's a lefty and helped us find the right glove, found a helmet that fit him perfectly. The selection of baseball gear was expansive. He really went above and beyond with helping us. When Tyler handed him the bat, my son said, "Wowwww" and got so excited for baseball. I wasn't expecting that reaction. We found out Tyler plays baseball in college - and it was so clear how much he cared about making sure my son was set up for success for his first time trying baseball. Thank you, Tyler! You got my son so excited for baseball and he's so proud of his new glove, bat, and helmet!

Went in to get my fishing license for the first time, Alejandro was super helpful and chill…read more In and out in less than five minutes, shoutout to him.