Ordered online from Arizona; the business contacted me by phone to inform me that possibly they…read morewould not have the exact floral components (referencing color) that was on the website. -when unable to reach me by phone, followed up with an email. That provided me the opportunity to communicate preferences and ask for a photo of the arrangement that would be going to the funeral home. A photo from on-site at the funeral home showed that the arrangement ordered was not only as beautiful and thoughtful, but that it had arrived as requested (timing to be at the viewing). Excellent customer service; accurate description and quality of product is much appreciated as this was to represent family from 3 continents. We are able to share with family our pleasure with the service of the business. Thanks!

I put an order a Telefora True Romance (a dozen of roses for my wife on her birthday. The flowers…read morewere delivered witted, drooping petals and really looked like past their prime. I message them back and asked for a refund because it was UNACCEPTABLE. I was answered by the lady florist and said they dont do a "REFUND", then I was transfered to a man, another florist and again, said they cannot do "REFUND" but said, they can deliver another set of new and fresh flowers. I keep on telling what is the point of delivering another one, the occassion was already been spoiled and done. then hang-up on me! You decide customers out there! There a lot of better flower shop out there!!! 7/21/25

I have been ordering flowers from this shop for my mom for a few years now and they never…read moredisappoint! I live in the US and so glad I found this place as sending flowers to my mom is one way to show her we miss her, specially on special occasions we can't spend together. They have stunning arrangements and each bouquet sent is always thoughtfully crafted, showcasing a perfect blend of colors and textures. The flowers are incredibly fresh and lasted much longer than expected. They have exceeded my expectations in every way. I highly recommend them for any floral needs - whether it's for a special occasion or just to brighten up your home. Thank you Surrey Flower Shop!

My company sent me flowers as a Thank you gift for my hard work and commitment. The flowers were…read moresuper nice. They were delivered to me by Surrey Flower Shop. Flowers were nicely arranged and super colorful. One thing I noticed unlike other flower shops is that they don't provide a plant food packet that I can add to the water afterward for the flowers to last a bit longer. Nice surprise to get.

Tracy and her team have beautiful bouquets and crafts from local artisans. You can find anything…read moreyou want to celebrate many different occasions in this store. It's nice to support local by shopping here!

If you live in Surrey and are looking for a florist, look no further. La Belle is perfect. I live…read moreacross the country from B.C. and wanted to send flowers for a 99th birthday. Tracey walked me through the options and the bouquet was beautiful and very fresh. I couldn't have been happier. Not only that, she sent me a photo so I could see the arrangement. When my friend celebrates her 100th, I will call on La Belle once again. Thank you, Tracey. Much appreciated.

Just spoke with Steve about sending flowers to my sister in South Surrey for her birthday tomorrow…read more Was very helpful in taking my order from California Thanks

Great service! Needed a Sympathy bouquet. It was delivered quickly and the recipient told me it…read morewas stunning

Late review, but well deserved! I was really impressed with both the service and the flowers. I…read morebought a bouquet for my mom on Mother's Day (usually I'm not that last minute and would preorder!) and while I expected to find a nice pre-made arrangement, but I didn't like any of them. I asked the staff if they could create a custom bouquet with peonies and a colour scheme. She made it in 15 minutes, and it turned out stunning! It was a bit pricey, but totally worth it. And when I visited my mom a week later, the peonies had opened up beautifully.

Julie and Gilligan Girls are the best! They are so kind and personal and knowledgable…read more I love them! I live in Toronto, and I use them whenever I need to send flowers to my sister in Vancouver. I forgot to post the 5 star rating on my last post! Best, Debi

Very nice products, lovely staff, beautiful flower arrangements. So sad the city of White Rock is…read moreso poorly supporting these local businesses what with the ongoing street work they are doing.

I recently ordered a deluxe mixed planter with orchids and succulents, with various tropical plants…read morein a concrete bowl. I was able to order before 11am and have the flowers delivered to my friend in the afternoon when he made it home from the hospital. Since I am in California, I wanted to touch base with someone at the shop to make sure they did not have any questions. I called shortly after placing the order online and the gal that answered the phone was very delightful and assuring. I will definitely be using Umberto's again and highly recommend them!

I had a wonderful experience shopping here for the first time,…read moreFirst of all, there is a tremendous amount of plants, i was in particular looking for roses, and the staff were incredibly knowledgeable. I felt the prices we're very , very good. There is a lot of variety. Best of all was how helpful they were to me an elderly person. I will certainly be returning to here!

CAUTION: David Austin Roses - The ol' bait 'n switcheroo - Under a sizable photo of the famous…read moreyellow rose and a big sign that says, "Graham Thomas," the scion of most Austin roses, the store placed NOT just Graham Thomas roses but something called 'Molineaux.' Next to these was a sign, "Crown Princess Marguerite" but, again, no Marguerite just more 'Molineaux.' Did not realize until we got home that I had fallen for the old trick. It's too far to return them w/o expense/inconvenience - the price of gas artificially inflated by Trudeau's genocidal junk tax as it is. Being Austin's, maybe they'll be ok. They look healthy, at least. But I resent being DUPED. Moral: Double-check Hunter's labels. Things are not as they seem. From now on, I order only online. See https://www.davidaustinroses.co.uk/products/molineux Molineaux, a paler, much smaller rose than the famous double-cuppers of Graham Thomas and Crown Princess Marguerite. Hint: Mountain Edge Nursery in Salmo, BC is a superior garden centre with excellent selection and competitive prices (no David Austin Roses, alas, yet) AND FREE delivery when one orders a certain minimum. The lilac shrubs they delivered 2 wks ago are now thriving.

Wonderful customer service!! I received two phone calls to clarify details, several images by text…read moreand they even changed the arrangement per my request after it was completed. They aim to please and we were so happy with the final outcome. Everyone at the service appreciated the beautiful arrangement. Thank you for your attention to detail and going above and beyond! I highly recommend.

I'm have picked up a moss hanging basket for 4 years in a row and they are really nice. The staff…read morewere very helpful, friendly and extremely knowledgeable. I highly recommend them for all of your gardening needs.

My husband surprised me with this beautiful arrangement. The flowers are fresh, varied, plentiful…read moreand make for a lovely Fall burst of color, especially combined with the rustic wood container. Well done! It's just a bonus that we get to support our community small businesses.

Look what was just delivered! What a lovely surprise. Yesterday before we took our daughter to the…read moreairport, we ran up to Blaine for the Old-fashioned 4th of July Celebration, and apparently she signed up for a fresh bouquet giveaway from you, In Bloom FlowersAnd she won! As she is not here, I gladly accepted them on her behalf. These flowers are gorgeous. Fresh cut. And locally owned. I can easily recommend this small business. Thank you! You cheered me right up!