I'm very tired of dealing with these people.
While in town last year, I came by here to get a Zolowear sling to take on a trip to Dallas. They only had mediums, and they said that it would work fine for me. Since my daughter was sleeping, I didn't try it on with her in it. It turned out to not work for me, and I tried to return it when we got back to Austin. Due to my husbands grandmother being very ill, we spent extra time in Dallas, and I missed their 14 day return date by less than a week, and they refused to do anything but exchange the sling. I understood that, but I thought it was fairly unChristian for a place that has so many crosses on the wall. I got a store credit as the clothing here is very formal and not how I like to dress my daughter.
Fast forward to today. I wanted to get a winter sling, and use my credit at Daisy Hill, which was $98. I called and they said they could order any sling on the zolowear site, and I confirmed that it would be the same price.
It took 11 days to receive the sling because they lost my address.
They charged me $7.50 over the cost listed on the Zolowear site.
I got the sling and I don't like the quality for the cost, but that is not Daisy Hill's fault.
I called to ask if they would give me a problem due to time difference between the shipment and the receipt.
Only at that point did they tell me that special orders were not refundable, which is very irritating because they are quick to point out when you are there that they can order any sling you want.
Now I've waisted another $53 on a sling that they won't take back. I'm so furious with them and their attitude of only being helpful before they have your money, then short and unbudging afterwards. There is no other business I've ever dealt with that I can recommend less than Daisy Hill. read more