It has been years since I've visited a Dairy Queen and it was my first time at this location. I will say this location is walk up only place so it's more for to go orders. They have a few side benches but not much space to sit down. I only ordered a dipped cone with their new cinnamon toast crunch dip and service was super fast. I had just ordered when they were already handing me my cone. The cone itself was not bad it didn't taste much like Cinnamon Toast Crunch and wasn't that sweet. i prefer my usual plain vanilla cone. I will definitely come back for another ice cream soon. read more

Dairy Queen Store - Cinnamon Toast Crunch dipped cone medium size - Ice Cream & Frozen Yogurt Near Me - Riverside, California

Happy Free Cone Day! What a cute little DQ?! Quite the little line out on the sidewalk, but it moved fairly quickly. Super friendly young man helped us at the window. Delicious FREE half and half cone! read more

Dairy Queen Store - Happy Free Cone Day!!! - Ice Cream & Frozen Yogurt Near Me - Riverside, California

Haven't visited this location in years. Pull into drive way next to building. Ample parking available. Service was friendly and welcoming. Walk up order window, small bleacher benches on side of building to hang out. Right off Magnolia just look for the DQ sign. The New York cheesecake blizzard was so good! Graham cracker crust, strawberries and chunks of cheesecake. Perfect combination. read more

Dairy Queen Store - Ice Cream & Frozen Yogurt Near Me - Riverside, California

Ordinarily, there's not a issue with a walk-up fresh made treat. However, this review is about the remade dilly bars. We buy them in packs. I'm glad the last few times we have made this purchase they were beyond terrible. They were smaller in, filled with air pockets, and misshapen. When this was brought to the manager's attention she was not interested in anything but denying my photographed claims. (See attached). So I hope that your treat is made properly.The first time because if you complain, she will just tell you it's fine and not their mistake. read more

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Hey, listen so I remember when I would come out of my Narcotics Anonymous meeting we would all go to Dairy Queen such a great place to fellowship and enjoy some treats. I really recommend this place. It has changed my life forever. I'm not really a big sweet person, but it has taught me to treat myself and treat others. I love it. Everybody is so nice and kind and always welcoming. read more

Horrible customer service. Me and my son were at the window and they shut the window in front of us and didn't even say be right with you and then skipped us and called the next person to other window rather than helping us. When I asked them she said you should of went to other window. Saying hello and actually acknowledging customers right away goes a long way. We left and went to Jamba juice. Right when we walked in 2 employees said hello, welcome. One of them was even towards to back of the store. Your employees might want to visit Jamba juice to learn common sense. read more

This review is solely about the inefficiency of the line. For unknown reasons, there's only one line that starts 10 feet away from the 2 windows, which can be confusing because to an onlooker it seems like a bunch of people are trying to wait out of the way for their orders to be made. Additionally, they take your order and then make it immediately rather than having an assembly line. Just doesn't make sense. Blizzards are fire tho. read more

I went to Dairy Queen after a long day and just wanted something sweet to chill. The place was pretty clean and the staff were nice when I ordered. I got ice cream and it tasted good, nothing too crazy but it hit the spot. The only thing is it felt a bit expensive for a simple treat. Overall it was okay, just not something I'd get all the time. read more

Xiomara was absolutely amazing. She served us with a smile and gave us wonderful suggestions. My caramel sundae was perfect, and the ambiance was wonderful. read more

Dairy Queen Store - Me and my sisters - Ice Cream & Frozen Yogurt Near Me - Riverside, California

Always great service but this younger Hispanic girl at the register who was speaking to my mom in Spanish got her order wrong and was being really rude when we were telling her that it wasn't what we ordered. If you don't know how to speak Spanish don't speak in Spanish. Idk if she still works there or not but I hope she's not there anymore. I asked her what her name was but I think she made up a name. read more

Came in on Saturday 4/4/26 and asked the young lady at the cash register that I wanted a vanilla icecream in a cup with a M&M topping . She said I'm sorry we can't do that . I was in a disbelief as I have ordered this for the past 20 years any time I come to Dairy Queen, she explained it's against her policy and in no matter tried to help or resolve my request . I continued to explain to her that what I am asking for is very straight forward and simple nothing hard about serving vanilla icecream and adding M&ms on it ? She then told me she do a blizzard and I told her no I don't want the M&ms mixed in . She was completely unhelpful and knew she made no sense . This place gas no customer service skills and apparently adding a topping is to much work for them . Complete waist of time! So I left and went to the other Dairy Queen on California street . They were able to help me out no problem . This location on Magnolia looks disgusting old small and gross . Do yourself a favor and drive an extra 5 min for a much better Dairy Queen experience! MAGNOLIA STORE NEEDS BETTER WORKERS WHO WANT TO HELP CUSTOMERS WHO WANT TO ENJOY ICECREAM. I would rate my experience a Zero!!! Terrible experience. Thank GOD the other location has real workers who care about customer satisfaction! Please enjoy the photo I have attached of my delicious icecream with M&Ms ! I recommend this style is worth a try ! Just make sure not to ask for it at the Magnolia location because they can't do it ! read more

Dairy Queen Store - Nothing difficult about serving icecream in a cup and adding a M&Ms topping!!! - Ice Cream & Frozen Yogurt Near Me - Riverside, California

stopped by dairy queen with my little sister after her dance recital because she wanted ice cream to celebrate. the blizzard was pretty good and had a lot of cookie pieces in it, but it was already starting to melt before we even left the counter. we grabbed some fries too and they were okay, nothing special. the employee was really nice and even congratulated my sister when she saw her holding flowers, which was sweet. overall a decent visit, just not one that totally wowed me. read more

Its only window service which makes it feel nostalgic and fun. The ice cream was really good, fresh, and just what you'd hope for on a warm day. Friendly vibe and a sweet little spot to stop by .. I'm glad places like this still exist! read more

Americana and once ubiquitous with spring to fall, at least in Michigan, DQ can be found in many cities and sometimes along rural highways (Magnolia in Riverside is part of Historic Route 395). This location is open year around though and only serves ice cream and beverages. It's a popular spot and appeals to families enough to almost always have a longish line waiting to order during hours of operation. Aside from occasional new or promotional items the menu here is fairly orthodox. Diverse with options, something new has occurred though, I overhead an employee telling a kid ahead of me in line that for his Sundae whipped cream and nuts are separate charges now. I loved their soft serve ice cream as a kid and it's practically the same today, but here's to mass appeal and relative simplicity! read more

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We came by this location last night after having sushi down the street! This is one of their original location in a old building that has been updated with better electricity! The line is long but goes by fast! It's all about the ice cream! You just need to try it and then you'll be hooked! read more

Dairy Queen Store - 15 deep in line! - Ice Cream & Frozen Yogurt Near Me - Riverside, California

The misty freeze is so good....to me, it tastes like a smoothie. It sounds kind of hesitant to try, when you think of a slushie mixed with ice cream. I had a deal to get any size for $2, so I couldn't pass that up. Even if I didn't like it, at least I wouldn't have spent too much money on it. Not knowing if I'd enjoy it or not, I decided to get a Large, I mean, may as well, it was going be the same price for any size regardless. I ordered the mango one and it was so good and tropical tasting. I relieved to have it taste like a smoothie, because I couldn't imagine for the life of me, what it could possibly taste like. read more

Dairy Queen Store - $2 Mango misty freeze....tastes like a smoothie! - Ice Cream & Frozen Yogurt Near Me - Riverside, California

I rarely come to this location because it's always so crowded. I stopped by today around 9 pm for some ice cream. I used the deal in my app for $1 small dipped cone. The cone was good, but not worth the 20 minutes I had to wait to get a $1 discount on it. At least other people were waiting in line for blizzards & shakes. The problem is the other location is much further away. It's not worth driving so far and this location has the worst service. There were 4 workers, but it still seemed incredibly slow. They need to learn how to run an assembly line and work more efficiently. Now, I see why they don't take online orders, because they can barely handle the walk in orders. Go to another Dairy Queen location. read more

Dairy Queen Store - Dipped Cones - Ice Cream & Frozen Yogurt Near Me - Riverside, California

Endless lines every damn time--service so slow you'd think they're milking the cow out back. One. Order. At. A. Time. Drove by forever wondering why the chaos, and today I got it: killer ice cream worth the torture. Barely. read more

We love this place. Have been going for 50 years! Never plan to stop. The icecream is soon good! Great service too.

I like coming to this Dairy Queen. I get the same flavor all the time and it tastes the same as always (which is a good thing) The line is usually pretty long but the employees are quick. read more

I was excited to try the cookie crunch then it was sold out but great customer service! Hopefully next time I can try it. read more

Dairy Queen Store - Ice Cream & Frozen Yogurt Near Me - Riverside, California

YAY! Idk if the last girl left but allergy accommodation was awesome this time around!! Whoever the cashier was that tended between 9pm-10pm on 5/17 on the right register deserves some recognition bec she provided a great service without any hassle. We greatly appreciated it On a side note yeah it's gonna be busy what did people expect is the closest one in riverside LOL I don't think they can go any faster, everyone and their mothers comes here, give them a break or go somewhere else LMAO. read more

Dairy Queen Store - Ice Cream & Frozen Yogurt Near Me - Riverside, California

Wow! I was extremely shocked to come into an icecream parlor and encounter such a rude person. Older woman with grey hair who I believe was the manager was nasty not only towards the employees but also to my husband and I. We witness her treat this employee very rudely. She seemed to be training, so it's disappointing to see management talk to employees in front of customers like that. Then she proceeded to act rude towards us. When our order was ready she called out "come here" I don't know what her deal is but Dairy Queen you need to fix this issue!!! We shouldn't be getting icecream and leaving upset. read more

Everyone did a great job tonight. There was a bit of a line when I showed up. My wait was maybe 5 minutes if that. Was chatting and making new friends while waiting in line. Jeremey, Zèke and Alexander were all fantastic, nice and helpful. My order was ready in maybe a few minutes. Turned out great and I would definitely come back. Thanks for the nice treat and friendly service. read more

Dairy Queen Store - Outside area - Ice Cream & Frozen Yogurt Near Me - Riverside, California

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Ice cream cannot be ruined... always delicious. The service is another matter. Bad service. Decided to download the app and when I asked for my phone to be scanned (to get my points) the server said "we don't have a scanner". I asked, is there a way besides the scanner to get my points? The server just shrugged her shoulders. Employees should be better trained on their customer service and knowledge of the company they are working for. read more

Came here to get the traditional blizzards they're known for. They had a few new flavors. The Oreo brownie blizzard was really good. Similar to a cookies and cream with brownie bites mixed in. My friend had the strawberry cheesecake one and that was delicious as well. Service was great! Ambiance was a typical ice cream stand type of feel along side the street. Been coming here for years now. Great spot for blizzard cravings or just ice cream in general. read more

Dairy Queen Store - Oreo Brownie blizzard - Ice Cream & Frozen Yogurt Near Me - Riverside, California

This place both looks, and feels, old school. Walk up to the window and order yummy ice cream delights! The staff is always efficient and the place is always spotless. read more

Have come here all my life! Love that is has not changed a bit. Located off a semi busy street with a small parking lot on the side. No drive thru, walk up only. Today, we all got 4 different desserts and enjoyed them all! read more

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This is exactly what a DQ is and should be. Classic. Nothing fancy or new dangled. Old school. Rich Dairy Queen ice cream. There is always a line. Good for a small business. Staff are always kind. read more

Long lines that's go away quick! The cashier was nice and the workers were happy to serve you. Although there isn't much space to eat at. It's great to grab and go. The blizzard is amazing, one of the best ever made is made here. read more

Ice cream is delicious !! Great customer service !! No tables to sit but a bench in the side of the building. Great memories out for this Dairy Queen read more

Ice cream is good but now over priced and the Lines move extremely slow, they have plenty of workers but regardless prepare to wait at least 20 minutes in line when line gets long. They have no sense of urgency. People for the most part due to their children being with them do not mind waiting in 20+ minute lines...I'm only ordering one ice cream for myself, it sucks having to wait so long for a small over priced ice cream. Goodbye DairyQueen you are no good for me anyway. read more

Every single time that my family has been here the girls that work there are so rude, and they appear to be miserable or hate their jobs. You deal with customers do you need to fake it. So sad read more

A bit run down, long lines, but YES! Best soft serve ice cream around! I love their ice cream for 50 years.

Still like this as my go to ice cream stop I really love there dipped cones in chocolate my wife was kinda upset about them not having the dipped butterscotch cones anymore not a fan of the cherry dip hopefully some day they will have bring back the butterscotch. read more

I was told that this was one of the oldest DQ's around. And after tasting their Caramel Sundae, I can see why. It was absolutely amazing. Fortunately, I live very far from here or else I would be coming here much more often and I would be gaining quite a bit of weight. Service was great. Order went smoothly. Again, the ice cream was perfection. read more

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I've had so many bad experiences here I couldn't begin to list them all. The highlights: Asked for a blizzard made with chocolate ice cream. They gave me vanilla. I asked for it to be corrected. This so grieved the employee that she jammed the blizzard machine so hard into the cup that it punctured the paper cup. Trying to be clever, she then wrapped it in a napkin so I didn't notice the joke until the ice cream began leaking all over me & my car. When I returned it again, she tried refusing to remake it (for a third time) or to refund my money. The last two times, there was no Reese cups in my blizzard. When brought yo their attention, they explained they were running low on product & only "crumbs" were left. She literally showed me the container. Okay but that's not my problem. I paid for something I didn't receive. She refused a refund & management refused to speak with me. What kind of scam is that? Another customer was literally in tears as they pulled the same thing on her. I love DQ products. I've been a loyal customer for years. But the poor customer service, dreadful management, & lack of quality is a disservice to the brand. I'm curious how often franchises are reviewed. This location will ruin your night. read more

3 stars to the soft and tasty ice cream and affordable prices they offer. Sadly My experience today was horrible with this young man at the register, I've been here more than once and I had no problem with the ladies because It's my first time being helped by a boy, but the point is that the he was so rude I'm not the kind of person who labels people because of their color of race but this kid made me feel less than the other customers he was being kind to everybody but when I came to the window to simply order a sundae he was rude, harsh and impolite didn't even say thank you or anything he just tossed me my change. He seems to be very young but if you're working on costumer service for sake of the company try to at least be nice and say thank you to EVERYONE. Not feeling like coming back again! Rather go to La Michoacana where the staff is considered to others. read more

Icecream is always amazing but service is TRASHHHHHH!!!!!!!!! all the young ppl that work there look like they hate their job so much. Specifically one girl with glasses always has a horrible attitude. Me and my husband go often since we live very close , and she serves us alot, and we are always rlly disappointed with the way she treats customers :/ This is a happy place for alot of ppl and we don't need her wack vibes !! Again love the location and the icecream, it just desperately needs employees with better customer service skills read more

Unsanitary and Racist. Staff was not wearing gloves nor washing hands during a Pandemic. I will not be returning. I was never greeted and told to go wait in line because they were busy... I turned around and asked if anyone was in line... everyone agreed I was next. The owner was very rude and got my order wrong (wrong size and blizzard was never served upside down)... she could not admit she was incorrect. I requested a refund and was denied because the owner said "you're a big boy... it's your job to make sure you order the right thing". First off... you're not paying me... how is this my job when you made the mistake? Also I am NO boy... I am a Lady. The so-called owner then slams the window shut on me and says "goodbye have a nice life" VERY RUDE! This place needs to be shut down. Sending a report to the health department at this moment. read more

Dairy Queen Store - "I am the owner... I can do what I want" after she slams the window shut on me as I'm speaking to her - Ice Cream & Frozen Yogurt Near Me - Riverside, California

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