I had the best customer interaction with a service person EVER. On Friday August 14th, a young red-headed guy waited on me. He was attentive, friendly and actually looked like he was enjoying his job and not surly because he wasn't on his cell phone. It was great. Give that guy a raise! read more

Not too bad for fast food Clean environment friendly staff Burgers and blizzards For a chain restaurant lots to choose from Inexpensive read more

Service was great as always and We really shouldn't go there as often as we do. I do really miss some of the old favorite blizzards and many of the new ones don't appeal to us. Gummy worms...come on! That blizzard would be great without them. Guess we will just have to take a hiatus until we see something more appealing. read more

Food is great. Service is hit or miss some times but I always get my order fixed in a timely and professional manner!

So inconsistent with their Blizzard making. Ordered a Turtle Pecan and all it had was pecans and ice creme.

I've been a fan of Dairy Queen since I was a kid...banana splits were always my favorite... so when I got to soldotna and first tried a banana split I was sorely disappointed...too little ice cream a half a banana a spoonful of toppings and a bit of whipped cream...but today... I took a chance and ordered a banana split... wow was I pleasantly surprised....enough soft serve.... Good amounts of toppings and a lot of banana.... So whoever is making banana splits promote them immediately...please...oh and surprise surprise I actually got napkins... read more

I'm gonna tell you something right now!!!! The Soldotna AK Dairy Queen is a wonderful peaceful restaurant great staff great workers great employees the bathroom is great and I just love coming to dairy queen they always have a smile on their face and I just enjoy the Dairy Queen best Dairy Queen in Alaska so if you wanna get your grill and chill on go to Soldotna Dairy Queen... read more

Driving from Anchorage to the Dairy Queen was a once a month treat while living in Anchorage 95-02. So while here with family I had expected to drum up some good memories, have a meal and a blizzard. After waiting for a good bit, they called my name and I noticed that my order was not complete. The Manager "Phil" had called my name and I mentioned to him that what I had ordered was not there. He asked me what I had ordered. I told him and had a seat with my son. After about 10 minutes and hearing other folks names being called. I went up to the counter. Phil, whom says he has no last name, asked in a very abrasive manner,"Donyou need anything?" I said that I was missing the #1 and asked if it was being prepared. He responded in a most rude way,"Are you gonna pay for it?" I said well I thought you were making it and I thought a kind gesture was to comp it, being that we had been there waiting. He went on to explain that they have too many customers and training going on. That mistakes happen. I told him I understood. However, felt for the delay and no actions being made make it right. I asked if he would comp the meal. He again with an abusive tone said,"Are you gonna order anything." I said that I did and that's what I'm waiting on. He again reminded me that I hadn't paid for it and said that he needed me to leave the dining room. And that he was calling the cops. I went back to my table where my son was eating and said that we had to go. Although he hadn't finished his meal or blizzard. So I went to the counter and asked for the managers name and he, The Manager said,"It's Phil." I asked what his last name was and he said that he didn't have one. So then I asked for a card for the district or regional manager and he refused it. I asked again and he said well this is on you, I'm calling the cops. So we left the establishment. This Dairy used to be such a joy to go to. It appears Josh missed the class on customer service and lacks the ability to handle a managerial position. He was clearly frustrated, overwhelmed and had zero training in conflict resolution. We will never step foot in the Soldotna Dairy Queen again. read more

An icon on the Penninsula. Used to be the only DQ in Alaska. A must stop in Soldotna on the way to Homer. Burned down in 2011 and rebuilt. Now all fast food looking. Used to be filled with Alaskana. Still the same DQ menu and atill a hang out for locals and touristas alike. read more

This place has been here since I can remember but it's better than ever. It burned down but they rebuilt it and now it looks great! Dairy Queen is the best! read more

We went through the drive up window. The service was very rude and snappy. It took almost 10 minutes to make 2 shakes and 1 blizzard. The shakes were half melted by the time that we received them. This is probably one of the most disappointing visits I have had a a drive thru. I went again the same week to see if it got any better, the line was at least 5 cars in the drive thru. If we were not stuck in the middle we would have left, but we were. It took an extremely long time. We ordered 2 things this time and they came out half melted. The weather was not even hot. We were very disappointed. read more

Dairy Queen is Dairy Queen and this one is about like the others we've been to. The nice thing about this location are the employees - all that we saw and spoke to were very nice and very enthusiastic. It would've been nice to have a vanilla/chocolate swirl, but chocolate dipped cones satisfied our cravings. The dining area needs a little TLC, even when there are a lot of customers. read more

Not happy with the service at all. They did everything I asked them not to do. The device was ok at best. They seems kinda rude

Hey, this is not high end dining. But, we came in with 8 kids and got served quickly and pleasantly! The kids we're way happy and I (Grandpa) was happy too. The food was prepped nicely and it was tasty. We were heading home and had to get the kids fed and go. Bathrooms were clean and comfortable ok. Excellent job DQ! read more

Worst Management and workstaff i ever had the chance to work with. Not only did they throw me under the bus making me do two peoples jobs, the hours were so bad. If you want to work here i advise not to. Laid me off saying not enough winter hours. When they are understaffed! Also had an issue i would love to bring up. Most of the food is microwaved people! Besides the Fried Food and burgers which arent healthy anyways. By the way Dot L. That sandwich is microwaved chicken and then put in a little oven for a minute or two. So yeah Stick to the Ice cream. Even that is processed sugars overpriced. read more

This is the worst DQ in the US !! We went there yesterday and my wife's hot dog bun had green mold all over it. The place is dirty, trash bins overflowing, restrooms dirty to the point of being unusable. DO NOT GO TO THIS PLACE !! read more

Worst Chicken Bacon Ranch I've ever had. I took a bite and the texture was that of raw chicken but it was pre-cooked. My husband tried a bite and he spit it out. Staff was friendly and refunded my money right away. Obviously, I won't eat lunch there but I still love the ice cream. read more