DO NOT order the chicken tenders from this location. The ketchup packets were the same size as the tenders. Worst DQ meal ever! read more

Dairy Queen - Sad excuse for chicken tenders - Fast Food Near Me - Rockport, Texas

Always friendly faces and service with a smile ! Our favorite surprise was when our dog was offered a pup cup for free! She was very happy and gets excited anytime we approach the Texas stop sign known as DQ! read more

Dairy Queen - Sadie after having her pup cup from DQ - Fast Food Near Me - Rockport, Texas

If I could leave zero I would the staff is trying to scam you out of money and food and then proceed to lie about it will not ever buy from there again. The ambiance sucks there's no customer service just a bunch of idiots working. And that manager is disrespectful and has no manners of any kind. read more

I rarely eat fast food, but I thought I would try a burger. The flavor was good and the toppings fresh, but it was cold. I am just a mile from work. The fries were barely warm and tasted almost dry. Popped it in the microwave back at work, and that was a mistake. Just thought I would share. read more

I love Rockport Dairy Queen They have great burgers and onion rings. And of course anything ice cream is even better and you ain't Texan if you don't know that Dairy Queen has the best ice cream ever! read more

I had the chicken tenders last night & I was very disappointed. Very little chicken & way too much batter. One was so dry I imagine it was a piece that was old as it was hard. Not many French fries. Their gravy isn't very good. It was like paste. They should put more black pepper in it. There tacos are not as good as they use to be. The meat is not very good. I probably will not go back for a while. read more

RUDE STAFF!!! Walked out from behind counter to accompany her friend out the doors and just left me there to wait till she finished her conversation before attending me! read more

This Dairy Queen used to be good :( The food still tastes alright but we were missing the chicken from our kids chicken strip meal and only got the gravy and fries, no drink for the chicken sandwich combo, and they forgot to put down our second chocolate cone yet brought out two chocolate cones and no vanilla? I'm confused why it says order checked twice when it so clearly wasn't. I wouldn't be too hard though because most of the staff is young high schoolers read more

Dairy Queen - receipt that says "order checked twice" lol - Fast Food Near Me - Rockport, Texas

Terrible customer service! Oblivious employees! Employees to busy to maintain drive thru, order sat at drive thru but never opened the window to greet us or give us our order. Go to sonic just down the street! read more

This place is terribly managed. I visited this evening, a Saturday night, and the line at the cash register was long, it was a while before anyone even showed up at the cash register to start taking orders. The staff could be heard raising their voice at each other all the way across the dinning room. The people behind us in line, 4 people, got their order before we did and all we ordered was one blizzard and one dipped cone. There were numbers from the days orders just sitting out all throughout the restaurant. The ice cream looked pitiful when it arrived, tasted good, but not looking like the picture. When it's the only ice cream shop open in town on a Saturday night, in a beach town, it needs solid management and supervision and a solid staff that knows how to work with one another to provide a high level of customer service. The decor is pitiful. Whole place needs a remodel. read more

I cannot believe what happened when I just went to Dairy Queen. When we arrived we went threw the drive threw and ordered 5 blizzards around 9 PM, but when we pulled up to get the blizzards they told us to wait so a few minutes go by and they tell us to pull up front. We wait then a lady comes up with are blizzards and they are all melted and disgusting they are all over the place so we go back in to tell them that and they give us some napkins to clean it up. We drive back home to find we got 2 of the wrong blizzards all of the blizzards were all vanilla at the bottom with nothing in them and one of them was double cupped because the first broke open and got styrofoam in it so the just decided to play it off like nothing happened. This was the worst experience I have ever had with a fast food place. So I will give this a 0 out of 10 do not recommend read more

Dairy Queen - Completely melted (if tipped over would fall out) - Fast Food Near Me - Rockport, Texas

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Good food, nice atmosphere, and great service very nice. Overall a good fast food place for a quick bite.

Great food. Always great burgers. Service always great. Ambiance is. It's a DQ. Best ice cream.

Stopped here for 2 Blizzards and had the honor to sit in line for 35 minutes. Finally reached the window and was greeted with the price. I expected a "sorry about that wait" or maybe a "hello." Nope, they train their employees to not only be slow, but also to not have ANY customer service skills at all. Thanks Dairy Queen for the wonderful end to our night. read more

We went to the local Dairy Queen (rockport hwy 35) and it's always so consistent with the freshness of products and happy attitude of the entire crew. This is an ongoing thing at this place. I met Julia and you can tell they care about customer satisfaction. The tacos can rival any local taco joints. The shells are super crispy and the meat is flavorful and the salad is fresh and crisp. The turtle caramel pecan blizzard is mmmmmmmmmmm good. Keep up the great work y'all. read more

Dairy Queen - Delicious food - Fast Food Near Me - Rockport, Texas

Only thing good is the ice cream. Burgers are barely edible and chicken fingers are all bread.

Absolutely disgraceful. Waited in the car lol ne for about 10 minutes without moving before deciding to go inside to order some ice cream. Upon entering the lobby, we noticed how dirty the facility was. There was food all over the floor and tables weren't cleaned. As we approached the registers, we noticed how disgusting it was where the food was being prepped. Milk and other dairy products were sitting on the counter, spilt ice cream all over the floor and so many other disgusting things. During all this, we still were never approached by an employee to take our order. after about 10 minutes, a gentleman finally decided to take our order but we just had to leave due to the horrific site. read more

Has to be one of the slowest DQs in the state. All we ordered was chocolate shakes. So unorganized. So SLOWWWWWW. Think we'll Just go to whataburger next time read more

Service is horrible. They leave people standing at the counter for 20 minutes. The food hardly makes it out and when it does it cold. The floors aren't being swept and tables aren't being wipe down. The employees are always in the back laughing. The drank station never have ice. read more

It's unbelievable how horrible this place is. I work in rockport, and unfortunately there are only a few places to get a decent meal, fast. I understand it's fast food, but this Dairy Queen is exceptionally bad. They can't even get simple orders right. You have to repeat yourself over and over, and they still get it wrong. If you make it past the moron taking the order, you will most likely get something you didn't order, or the food will be old, stale, cold, way over cooked...... I'm not exaggerating, this is the worst DQ I've ever experienced read more

We had eaten lunch and I really wanted a brownie sundae. You used to be able to find them at DQ, Sonic, and many local restaurants. I did an online search and could not find any. I checked the DQ menu and it looked like they might have something. I walked in and asked if they had anything and instead of saying, "no",the guy taking my order started thinking and asked the Team Leader and General Manager. ( Better customer service than you see in most places today...) I told them I just wanted a brownie with ice cream and hot fudge. The General Manager told him, "sell it". It was so nice to not be told it was not on the menu and have a team willing to put together what I wanted. So good!!! Great job pleasing the customer!!! They had the ingredients and they made it happen!!! That is what I call great customer service!! Made my day!!! read more

I guess I should have checked the review first before going there. The line was long, and drive thru was long a well. Seriously do they have enough ppl to work? I only saw 3 workers working there on Sunday night. I could see that the workers were exhausted. We ordered 3 mini blizzard, and French fries. We got the blizzard first and had to wait for another 15+ mins for the french fries. Actually she got one of the blizzard wrong but we didn't bother to go change it. A large fries looked small. I also ordered one coke with soft ice cream but it looked like chocolate milk. They just can't make pretty ice cream . read more

We are camping at Goose Island and we're craving some ice cream, so we stopped by for a treat. Hallie N W -was awesome !!! She made my sundae and walked it out to me in the lobby and did the same for my husband. I know it wasn't anything fancy , but sometimes just treating someone nice with a smile goes along way :) she made our afternoon ! The ice cream was also fantastic and she made my custom order perfectly ! read more

Arrived in Rockport on Monday evening and opted to get a to go order. Beltbuster meal with fries and a steak finger basket with fries and an extra gravy. All very good. read more

My grandpa who has dementia was treated very badly and was trying to express what he wanted, but the employee had no patience and told him to hurry up. My grandpa was embarrassed and got teary eyed read more

Unfortunately for me and my belly im a regular here because i love their blizzards. If this review was based in the quality of the ice cream this would be a 4 star but The customer service here is terrible. The last couple times ive been to the drive through the same small dark haired gal has waited on me and she is absolutely miserable. Cmon I dont love my job either but at least fake it. Pretty much the old silent f#%k you read more

Another go at it....same sad situation! I burned up more gas than the cost of the item I purchased! This place has the slowest employees, assumingly with the lowest IQ total IQ Unfortunately there are not very many places to get ice cream in this joke of a little town read more

Visiting Rockport, stopped for ice cream. I thought the DQ in my hometown was slow but this one has it beat. Got in line at 8:43 pm, didn't get served until after 9:15. At one point I heard the employee on the speaker say to the car in front of me that she needed them to repeat their order because she forgot it. Not a good experience. No reason a restaurant should be this slow, and have this poor of customer service. read more

We stopped by to buy my daughter a blizzard as a treat. There were only about 4 cars in front of us but it took 15 minutes to get to the window to pay. Unfortunately it's a typical drive thru in that we were hemmed in at a certain point so we could not leave or go park to step inside. We definitely should have went inside to purchase the blizzard. Not sure what took so long but we wanted to be on our way. When we got to the window it would pretty smooth after that but with one blizzard on the order not sure it could have been too complicated. My daughter did like the blizzard! read more

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To start with they have young girls working that have no idea what they have on the menu. You order something and don't get what you order. I wanted a chili dog, only chili and onions. NO MUSTARD OR CHEESE. I got chili, cheese, mustard, and 12 pieces of onions. There was NO clean tables anywhere. They said they didn't sell anything but footlong hotdogs. I know they sell regular ones because I've bought one from them before. The chili was old and awful. I'll never go back again. Not even for a cone. Yikes! read more

We spent about 40 minutes trapped in the drive through around 9pm. Although the food came out fine, the girls running the drive through were completely clueless. read more

17 minutes for 4 cars to get through the drive thru....? Then (when it's finally my turn at the window) the employee, without saying a single word, hands me the first part of my order and closes the drive thru window. Wow. No "hello!" or how about "hi there, so sorry for the wait!" Nope. They'll be none of that at this store. When she returns with the next/last part of my order she barks out my total, which was $32+change. I hand her two $20's, two $1's and the exact change in coins (so that I should get a $10 bill back) she walks over somewhere and brings back a little calculator, proceeds to 'do the math' then puts the cash in the register & pulls out a $10 bill. She opens the window, hands me the $10 and says "there you go". That's it. No "thanks"....nothing of the sort. Unfortunately, even my experiences inside the restaurant are no better. This store is seriously lacking in their customer service skills, and that includes the management. I can only assume that this location is a franchise and not a corporate store based on the customer service. I never order large blizzards here anymore, they can't seem to mix it past 2/3-3/4 down, the bottom is just plain soft serve. Dairy Queen Ice Cream is Dairy Queen Ice Cream wherever you go, that would be the only consistent element with the Rockport Dairy Queen. read more

The food is subpar, the service could be better, used their drive through was immediately presented with my drink and shake upon paying, then I was asked to pull forward, (I ordered a burger meat and bread only with a reg. fry). So if you've read any of my other reviews you know what my answer was, of course I refused and after the lady got past her confusion she said she would check on my food, 10 seconds go by and I have the rest of my order. I'm sure this would've taken a whole other minute and half if I had pulled forward due to her tending the people behind me. read more

Great service and hot, fast food! Glad we stopped here! Cashiers were friendly and even offered a special. Restaurant was clean and tidy. Amazing sweet tea! read more

Dairy Queen - Steak finger basket umm! - Fast Food Near Me - Rockport, Texas

Customer service is good on some days. I mostly come during lunch and the bad thing about this Dairy Queen is the lack of employees they need more people during rush hour. Most of the time they give you your order in 15 minutes which is a lot time on my opinion. read more

Not on their Game. The owners of this location must be too busy counting the money rather than paying attention to its employees and store cleanliness. I stood at the counter for what seemed like a really long time (5 minutes) before I was acknowledged. As time passed other customers were behind me. The young and somewhat clueless staff seemed to be concentrating their service with drive thru customers, because well, dine in customers are taken for granted. Anyway, I ordered the fried shrimp salad for dine in. First off - they served it on a black plastic plate/bowl dish that was dirty !! with prints all over it. It wasnt one of those plastic never-before-used a thow away bowls it was a store owned dish. At first, I wasn't sure if it was just dishwater spots I was seeing or dirty.... gross - I didn't eat the lettuces touching the plate. The meal was bleh at best. They didn't even serve it with any kind of dressing nor did they offer me any. I threw it out. I went back to the counter go buy an ice cream cone for the road...and once again , no service, just busy bodies focusing on the main priority, the drive through. _EFF - them !!! I will spend my dollars elsewhere... read more

Absolutely filthy and poor service. Really theres like 3 ppl in line shouldnt take an extreme amount of time to take an order. read more

Nothing spectacular, it's just DQ. I don't think anyone should go to DQ expecting "fast-food", I do agree it could come out much quicker than what it does. They could do a better job on the customer service end. My biggest pet peeve is the consistent inablilty to mix a proper blizzard. Maybe 2 out of 10 are mixed all the way down. Most of the time it seems you get to that bottom quarter and regular soft serve it is. read more

This DQ was having their drive through redone so you had to circle around the building. We waiting at the speaker and was never greeted. After a few minutes, I was like, "Hello?" The woman at the drive though goes, "Yes sir. " Gee, what kind of greeting is that? We ordered ice cream and drive to the window. The girl hands me my ice cream without a top. Given, I was going to eat it in the car, but, it would have been nice to have a top in case I needed to cover it as I was driving. The service could have been much better. I felt like I was wasting their time. Over all the ice cream was good. When I went back for ice cream for my oldest son, we skipped DQ and headed over to Sonic. read more

There is mold in the ice machine , the woman didn't listen to us when we called for customer service . They had a cold patty that wouldn't even melt the cheese . read more