Negative stars if I could. Absolutely ridiculous experience. My original DoorDash order never…read morearrived, so DoorDash issued a replacement order after I instructed them to conduct a welfare check on the driver that had no movement for 45 mins. Instead of simply remaking it, the store refused and canceled the replacement altogether. When I called to ask what was going on, I was told, "we don't remake it until we're paid." That's not the customer's problem. If DoorDash already approved the replacement, why am I being punished for an issue completely out of my control? Terrible customer service, zero accountability, and unbelievably rude handling of the situation. Incompetent mfs

Ice cream was on par with what cold stone sells - pretty creamy texture, decadent, nice mouth-feel…read more Service at this particular store was busy and took about 15 minutes to get my order in. The kid wanted the blue cotton candy which did not taste too artificial even though I knew it actually is. The dark chocolate is rich and sweet but not overly so. It is two huge scoops of ice cream which makes you think it is worth it. However service could be vastly improved upon as it was slow and when your turn to order, rushed.

Great location for a delicious scoop (or 3) of ice cream on busy Woodward!…read more We've been here a few times to get some different kinds of ice cream. They have a wide selection of different ice creams, milkshakes, and other items. You can even come in and get a gallon of milk or containers of ice cream. There's plenty of seating here and the workers are very quick to get your order ready.

Mad expensive for some mid ice cream. I got a single scoop of chocolate in a waffle cone. That was…read morelike 8 dollars. My bf got a single scoop in a bowl. Like 6 dollars. And he picked up a milk. Idk how much that was but my total was just about $22. So you're telling me this milk i bought was also 6 dollars when i've gotten the same milk at grocery stores for about $4. AND A SINGLE SCOOP OF ICE CREAM is just under $7. Go to hell lmao. The chocolate ice cream was freezer burnt and i was chewing on ice particles. Your ice cream is not good enough to be at that price. Maybe people love it bc they grew up with the name.. im not from here so i do not have that sentiment and think this place is severely over priced for the quality. Should have just gone to the frozen custard spot like 100 ft away. $22 dollars for a jug of milk and two scoops of ice cream!! Out your damn minds.

So let me start off by saying I try to avoid the food court at all costs in any mall, but…read moreespecially this one since chick-fil-a was put in and also because it seems social distancing is a thing of the past at this food court, BUT... I had to do an in-store pickup as well as a return and happened to walk past somebody with a milkshake from here and got to thinking, I've never tried one from here (any excuse is as good as another, right?) so I marched myself up to the 3rd floor to get one. It was semi-busy, took maybe about 10 minutes to place an order and receive my item but it was WORTH THE WAIT! I ordered the Belgian chocolate, no whip cream and it was honestly the best milkshake I have EVER had in my entire life. Truly an experience one mustn't go without any longer... It was so chocolatey with soft little chunks of chocolate inside that melt in your mouth, truly one of the best ice cream deserts I've had. It came with a paper straw which initially I didn't like but it was wide enough to allow ice cream/chocolate to come through without getting stuck. I came back 2 days later to get 2 more, one for now and one for later they were that good, albeit expensive at almost $9/piece. I'm not normally a Häagen-Dazs person but this turned me into one. Workers were super friendly as well, they have little menus behind the counter they give you if you don't know all that they offer, or you can order online for pickup and see all they offer. I'm most likely going to try another flavor next time I go just to see what else I might be missing, but will probably get 2 again they are SO GOOD! Definitely a must try!

Shopping on a Sunday at Somerset and had the craving for ice cream. First time I ever had visited…read morethis kiosk although I've been coming to Somerset for like 20 years. Wow! Was so good. Service was excellent too. I wish I had gotten the gentleman's name. I had way too many questions and he was so helpful and smiled the entire time. It was about 5pm so it was really busy but he was still so patient. So a big thank you to him. Yes, it is a bit of $ but that's expected, it's premium ice cream My daughter has the cone with chocolate ice cream - simple and delicious. She asked for a sample and he was happy to oblige. So my husband and I shared the banana split. Picture attached. No words how good it was. You get 2 scoops of whatever flavors you want. I chose Dolce de Leche and Cookie Dough. It was layers of the following - chopped strawberries, the 2 scoops of ice cream, pineapple, chopped bananas and I requested hot caramel and no whipped cream. It usually comes with hot fudge and whipped cream. It really was delicious. And I saw they have so many different types of concoctions. Can't wait to try those soon! Visit this place!

The best fast food burger you can buy in my opinion. I love the cheese options and how well the…read morepatties are cooked.

Very clean and good service. Food was hot and ready . This place is new to the city of Detroit.read more

I come here a lot with my son we always get the sunset sunrise and a Paradise punch both a…read moredelicious. We get the chipotle chicken with the kettle Chips. Can't go wrong this particular location is always friendly and nice. Location in the middle of ferndale. Beautiful area!

Tried again. This time I was told my order didn't go through as I look at the receipt in my phone…read moreTHEN I was told somebody "stold" it. Ok like that's no my problem. The shift leader or manager whoever she was so focused on it being stolen other than replacing it. I truly believe something is wrong wit that lady. Way too high strung over a smoothie. I will continue to go to Royal Oak not only are their smoothies better the workers are ALWAYS pleasant and accommodating. Jus close this location and give it up

Great clean place! Came close to closing and the owner had his very capable sons working with him…read more Had a quick chat with the owner. We will be back!

Stopped tonight for a quick shake. The price listed on the menu was not the price I paid, the…read moreflavor is off and the communication could have been better. Whim stop. Won't bother again.

Excellent froyo spot! Good for families, a good amount of seating for small groups. Fun froyo…read moreflavors and a good variety of toppings available! Taro and cake batter were my favorites during my visit. Kind staff, will definitely be returning when I need a froyo fix.

Was craving Froyo, did some research and arrived here…read more Their flavors are: Cake Batter Salted Caramel --- Vanilla Chocolate --- Cookies N' Cream Pomegranate Raspberry Sorbet --- Pineapple Sorbet Tart --- Coffee Matcha --- *Each --- means the middle lever resulted in a swirl in the above two flavors I sample everything, lol. And everything was good. They said most popular was cake batter which was undoubtedly good but too sweet IMO. I enjoyed the classic vanilla and chocolate the most. For more adventurous flavors I enjoyed Matcha and the Pineapple Sorbet. They also have many toppings (greater than 50). Choices overwhelm me as I was deciding which would pair with what flavor, but it truly doesn't matter because all combinations work, haha. Expensive but no overtly so for froyo. A 25 minute drive resulted in minimal melting.

Great ice cream and ice cream options. Service is friendly and great. New awning helps when it's…read moreraining. Must stop!

Decided to try this place after moving back to the area. Saw it was new and thought it be cool to…read morehelp their ratings. The ice cream tasted great. The shop was small and clean. The only reason this shop gets 3 stars was because the 3 girls working were not pleasant. They didn't seem to enjoy their job and one girl kept forgetting who they were helping. If they got busy this location would not function seamlessly. I will be going back for the ice cream and to try the service again. Maybe it was because the girls were young and still do not know what having a job means.