I always go to the one in santee, but this location makes bigger small dip cones and I don't have to ask them to re-dip due to ice cream seeping through. read more

Dairy Queen Ltd Brazier - Burgers Near Me - San Diego, California

Very generous portions especially the sundaes. Convenient location with good parking BUT this DQ is old and needs lots of TLC including a good scrubbing. Only hotdogs for hot food and no fries. Busy place and well run but the staff seems to enjoy visiting with each other while helping customers. Wish there was outside seating. read more

If you're craving the perfect combination of creamy vanilla and rich chocolate, Dairy Queen's vanilla deep chocolate cone is a must-try! The soft-serve vanilla is luxuriously smooth and sweet, and the deep chocolate shell delivers that satisfying crack with every bite. The chocolate coating is rich but not overwhelming, creating the perfect balance of flavors. The portion is generous, the presentation is picture-perfect, and the classic cone stays crisp to the very last bite. My husband and I both ate from the same cone. It was so big we couldn't finish it. Super yummy. read more

Dairy Queen Ltd Brazier - Burgers Near Me - San Diego, California

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Been years since I had a soft serve dipped in chocolate and it was as good as I remembered! There was a line but it moved quickly. I likely will be back as summer is now here and this DQ is near by pretty reasonably priced too read more

Dairy Queen Ltd Brazier - Burgers Near Me - San Diego, California

DQ never disappoints and I always have a pleasant time at this location. The one thing that stands out to me the most is the way the employees here handle rushes so gracefully. I've seen lines out the door before and the employees never fail to work efficiently with really good attitudes. I'm really impressed by the cleanliness and consistency at this location despite being busy. Great job staff! read more

Surprise the place was impact use the drive-through needed a sweet tooth. Best decision ever. read more

Dairy Queen Ltd Brazier - HEATH caramel brownie cupfection - Burgers Near Me - San Diego, California

Visited with my two young granddaughters on 1/13 @ 6:40pm. Poor service. Staff was rude. Could definitely benefit from learning a bit more customer courtesy. Won't be going back anytime soon :/ read more

We received the best Ice cream cake! It was decorated perfectly for our son's reptile encounter party and tasted great! It was such a hit on a hot day and is our Family favorite! read more

Dairy Queen Ltd Brazier - Dairy Queen Ice Cream cake - Burgers Near Me - San Diego, California

Dairy Queen shop had what I wanted and service was quick and available. Shop was clean and greeted when walked in.

I was in the store one evening in May 2022 at 7:50 pm Katherine (in picture) and two other employees refused to make ice cream/blizzards for the remaining customers (8 or so people including children) that were in the store. I have worked a long time and know that it is a law that you have to allow patrons in until the posted time for your establishment and serve them. I along with two other families were refused service. I understand these teenagers wanted to go home however I am a paying customer that stood in line for 10 minutes and still didn't get served. Katherine informed us that at 8 pm she would not be helping us and we had to leave because they were locking up. She also went so far as to tell us that the system locks at 8 pm and they cannot operate the cash registers. Yes, it is just ice cream, however, it was childish, rude, and unprofessional and having eaten at this store for 20 years I was disappointed at the treatment we received. I can say unless I know that things have improved I will not return and will make sure to spread the word about the horrible service here. In the past 9 months since this incident, I have been in the strip mall about 10 times and have driven to Vons and 7-11 instead of getting a treat at this venue. Please contact me regarding this matter. Thank you. read more

Great service! Lots of choices. I bring my boys here every other week for ice cream. They like to order milkshakes or blizzards. I like the confetti ice cream cones and hot fudge sundae's! Pro's: There plenty of parking Clean restaurant Friendly service Consistent ice creams Ice cream cakes available in feezer Con's: Can't think of any read more

Came in 15 minutes before closing, normally would expect less than great service haha. But they were very great whoever took our order was very kind and nice. Quick in and out experience and blizzard tasted great read more

The night shift guy & girl are great. Always positive and kind, even when busy. I've been coming here off and on for the past year, never had a bad experience with those two!! read more

Damien was attentive to every guest! He kept his composure as it was busy, and made our blizzards perfectly! I didn't catch his coworkers name, but she stayed busy to support him. What a great team and a great location!! read more

After a disappointing dessert place on convoy we needed to wash our mouths out with some real sweet ice cream. What better place then DQ know for its delicious self indulgent ice creams! I swear when my husband walked in everyone had a big smile on their face while eating ice cream. We got the medium size chocolate dip soft serve ice cream. It was humongous!! Even with us sharing we couldn't finish fast enough. It melted so fast! Messy ice cream but will satisfy that traditional all American sweet tooth! read more

Dairy Queen Ltd Brazier - Medium chocolate dip - Burgers Near Me - San Diego, California

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So I ordered a blizzard cake for my Granddaughters birthday. When I went to get it they said "we don't have it" No remorse. I was told I could buy one from the freezer. Birthday party ruined......Do not depend on these people for an important event. They don't care..... read more

Terrible service. Gentleman at counter was very rude. Tried to order ice cream. He didn't have change for a $20 bill.

All of the staff here are teens in high school so it always makes sense to me when I place an order and then I go to pick it up and it was not even started LOL. Look, I get it. I was a teen working at an ice cream shop once, always so distracted I guess...Point it, I love my Dairy Queen, I love my custom blizzards I get to create and I always leave with my order at the end of the day...even if I have to wait 10-15 minutes for 1 blizzard. I will give them props, they are very friendly so that is a plus!! The place is clean, it's always nice and cool inside. This is kinda one of those places that you question, do you really need to even read or write a review for. It's DAIRY QUEEN. They can do NO WRONG. I'd just say, if you want to get your order going, download the app and place the order. Follow up your order with a call to the store to tell them to start working on it ;) They are always so welcoming and it's just one of those ice cream places that you hope never goes away. read more

Dairy Queen Ltd Brazier - Pup cup for our boy who is waiting so patiently - Burgers Near Me - San Diego, California

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This is seriously the best DQ location. I love that it's a place where local kids work. Despite being young, they are efficient and make really good blizzards and treats. Plenty of seating inside, and the air conditioned, roomy dining area is great during the hot summer days! The Rewards in the app end up being a pretty good deal - there are often special offers in addition to earning points toward free treats. read more

The employees working there are nice and attentive but $5 for a minuscule cone! Save half and get a cone at McDonald's that's bigger in my opinion. read more

The tall, mature, brown haired woman who took our money and gave us our order was rude. We asked for a blizzard without chocolate sauce. We watched her put chocolate sauce into the blizzard and then tell us straight to our face that she didn't lol. We didn't feel like arguing so we took our blizzard and left. Absolute joke, much like everytime we go to this DQ on rare occasions. read more

We came for complimentary ice cream day! I haven't been in a Dairy Queen for over twenty years, I forgot how delicious their soft served cones were, oh man talk about good! They are definitely a larger serving than I remember, much too large for children in my opinion. I was happy to help my kiddo eat it! They have different flavors and toppings. They also serve over items for purchase. They are open for dine in, they don't have bathrooms for customers. Staff is friendly, parking is easy. We will be back on a hot day to try other items! read more

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One of our favorite places to go. The staff is usually very friendly and they also work super fast. The treats are always delicious.

Whatever you do never come to this location we need to work on shutting this one down. I think we can probably get it shut down in the next six months to a year if we work hard enough.. they don't deserve to have the DQ name. They only have hotdogs and ice cream and guess what no hotdogs until further notice even though it's on their menu board. No chicken at this location either. They should have that listed online for people drive all the way to the location. read more

I was craving a Peanut Buster Parfait so made the 15min drive here. The young lady at the counter was so nice! They were playing good music and best of all--the Pumpkin Pie Blizzard is back!!! It was delicious as usual. I would have liked to leave this young lady a tip but they had no tip jar )-: read more

Dairy Queen Ltd Brazier - Pumpkin Pie Blizzard - Burgers Near Me - San Diego, California

We showed up at 7:58, doors were open, customers were inside waiting for their orders. As I walked inside I was rudely told we are closed and to leave. I politely said its 7:58 you are not closed. Again they young girl says it's 8 I don't have to help you. I really hope this is not the kind of customer service your location is ok with. I proceeded to ask for the young lady's name so I could speak with a manager and she tells me she doesn't have to give me her name and I need to leave. I then asked for a managers name and she says that's private info she will not give me that info either. I will be filing a complaint with higher up. This is not acceptable. This type of employee needs to be retrained or terminated. read more

Strawberry sundae with Oreos. So good the stores very clean also and friendly worker. read more

Dairy Queen Ltd Brazier - Strawberry sundae with oreos. - Burgers Near Me - San Diego, California

We just picked up the most amazing cakes for our back-to-school party! The cake decorator is amazing! She's made a few birthday cakes for us too. We love this place! The cakes are always a hit with everyone and it nice to be able to pick them up and freeze them ahead of time! read more

Dairy Queen Ltd Brazier - Cakes - Burgers Near Me - San Diego, California

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Took the whole family to Dairy Queen after my daughter's graduation. I forgot how amazing their ice cream was.. this place had friendly employees with great custom service. I will definitely be back. read more

This location is horrible. Online and their app says open until 10pm on Friday. 12/16 Ordered and PAID at 9pm and the doors were locked. Female worker inside rudely said "we're closed" and walked away. So we paid and got nothing but a rude worker. read more

Clean, quick, and lives up to what you expect it to be. Great soft serve ice cream and blizzards.

Best Ice cream cake! It was decorated perfectly and tasted great! It's our Family favorite! read more

Dairy Queen Ltd Brazier - Ice cream cake - Burgers Near Me - San Diego, California

I wish I could give less than 1 star. When I arrived at the store, I was not acknowledged, even though there was two girls taking orders. They assumed that I had already ordered, and I had to ask if I could place an order. The girl that took my order was named Brooklyn. I ordered a mocha shake and the girl making the drink had no clue what she was doing. Brooklyn had to tell her what exactly I wanted so I guess that was when she realized she didn't make the shake correctly. The first time she made the shake she was blending it and realized she made a mistake along while causing a crack in the cup, so she decided to remake the drink again, stopped and stared at it a few times and continued making the drink, caused another crack in the cup and handed it to me while it was spilling out of the sides and decided to give me another cup to put over it. It took her two attempts to make the drink and she failed both times. I didn't get a chance to come around to drink the shake until I was already on the freeway and realized the drink was super bitter and disgusting. She clearly again missed a few toppings and the most important topping which was the "Chocolate" being as a ordered a "Mocha Shake". She added too much coffee it seems or something because the drink was so bitter. I buy this shake three times a week so I know exactly what it's supposed to taste like and let me just say she failed terribly. You would think she would get it right the second time around. I called to address the situation on the phone and was very nice about the whole situation and spoke to Brooklyn who answered the phone and stated she was the one that took my order and put me on hold so she can take my number down and have a manager contact me back regarding this mistake. After waiting on hold for about five minutes, Horrible Hailey comes on the line berating me and belittling me when I told her the drink was made incorrectly. She told me the only thing they could do was offer me a refund and if I wanted a refund, I would need to come back to the store. I told her that I don't live in the area and she told me she would not reimburse me unless she was able to get the drink back. She told me she would not take the shake back if it was already consumed. Keep in mind I had already addressed this with Brooklyn and with Haley that I was not going to drink the shake because it was bitter and disgusting so she said and I quote "oh well, you did take a sip from it so therefore, since you did that we can't take it back." I then proceeded to tell her how would I have known the drink was made incorrectly if I didn't get a chance to taste it. She started being condescending and had that I don't care attitude and told me there is nothing you could do about it . I then asked her if she was the manager and she told me no, so I said I was on hold to have taken down by Brooklyn so she can forward that to the manager who was supposed to contact me today to and she kept refusing to take my number down until I had to insist for her to have my number taken down to have a manager contact me. I am still waiting on a phone call from a manager and have not heard back from anybody from this location. I already had a feeling that I wouldn't be getting a phone call back, and that Haley wouldn't be forwarding this to the manager being as she was so mean and vicious and rude about the whole situation. Mind you I come there at least three times a month so I'm very aware of who Hailey is and I can say that every time I have been there Hailey always has a nasty attitude towards her customers. I've even heard customers complain about her. Hailey, if you are reading this, you are one nasty vicious little girl and you need to grow up. I'm hoping that a manager will see this message and especially address Hailey for her mean spirit and terrible attitude. We understand that the ice cream is cold, but Hailey, your attitude doesn't need to match the ice cream temperature! read more

Dairy Queen Ltd Brazier - The drink Horrible Hailey accused me of consuming! - Burgers Near Me - San Diego, California

I was there yesterday, Monday 8-26-2024 around 230pm. My grandsons and I were enjoying a yummy afterschool treat and I noticed this woman with a child ask the girl at the counter if they had a restroom so she could change her child's wet pants. The girl told her no we don't have any public restrooms here. Then, the woman asked the employee if she could change her child right there in the KITCHEN! THE KITCHEN! The employee let this woman change her child inside the front door of the kitchen! Only way I know she did is because we were sitting in the booth directly across from this door. Ummm excuse me, people prep food in that area. Not only is it unsanitary to do this but it could also be a safety for both the customer and the employee. So parents, please change your child inside of your car if there isn't a restroom to do so. I think I honestly was in shock. Maybe the employee didn't know better? But if you don't work there maybe you shouldn't go back there. There's just way too many hazards. read more

Fast, friendly service. Clean establishment. Tasty blizzard! This is probably the cleanest DQ I have ever been in. I came in because of a pregnancy craving and I will be back with my husband for sure! Just know there is no public restroom. But that's really not such a big deal because there is a Shell in the same parking lot. read more

I usually go a totally loaded Blizzard when I visit a Dairy Queen, but this time around, given I recently had lunch, I went for a small cake cone with vanilla soft serve and dipped in chocolate sauce for a hard shell. I wanted a brown sugar cone, but for some reason Warren Buffet doesn't carry them! The ice cream was what I expected it to be: cold, smooth, and definitely full of great vanilla flavor. They also did not skimp on the quantity, even for a small cone. The hardened chocolate sauce was great. It was crisp on contact and then quickly melted in the mouth filled with a great sweet chocolate flavor. If I just had a brown sugar cone... Service was good and the place was rather clean. read more

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I've seen all of the commercials for the delicious treats at DQ but never had the opportunity to try it for myself until today. My parents had owned a Foster's Freeze many years ago and I was dying to see how it compared to the novelties that I grew up with. My friend works for the Girl Scouts and recommended that we give their thin mint blizzard a try. The photo of the dessert advertises the green mintiness but it arrived as sort of a black and white shake. It wasn't until we got to the bottom that we realized that the mint syrup had not been properly mixed into the sweet treat. However, it tasted pretty good and had a nice variety of textures with the chunks of thin mint cookies throughout. While the treats were tastier when I was growing up, the offerings at DQ aren't half bad. Smooth, rich, and creamy, the blizzard was a nice dessert to enjoy while getting out of the blazing three digit temperatures outside. While I wish that I could enjoy the cold sweetness every day, my body would never forgive me. Food: 7/10 Service: 6/10 Price: $ Atmosphere: 5/10 read more

Dairy Queen Ltd Brazier - Burgers Near Me - San Diego, California

We came here because they serve orange Julius menu items as well and on my 27 years on earth I've never had an orange Julius. My boyfriend couldn't believe it so we had to rectify the situation. Orange Julius-yum! I also got a chocolate dipped cone which although messy (I ate it like a toddler) was great. The chocolate was crisp. My boyfriend got a cheesecake blizzard as well. It was really good. As my ice cream cone dripped down my hands I have was envious of his best to eat blizzard haha. The location is quiet in tierrasanta. Staff was friendly and food was done quickly. I enjoyed my first experience getting an Orange Julius read more

Update; they replied and apologized with the same generic response and apology on every negative post here. Way to win at customer service... not. Guess they just decide to close whenever they want. Sign on the door said closed at 7pm due to curfew. First of all, there's no curfew in Tierrasanta. Second, the curfew is 8pm and you're allowed to be out to go to and from work. Sorry excuse playing off the current state of affairs from these employees. Sad way to conduct business. read more

A little disappointed with what i received today. We ordered one of the "piñata" blizzards and it was pretty disappointing. Looks like they left out several ingredients. Wish i would have tried something else. read more

Dairy Queen Ltd Brazier - What I got... this was supposed to be the "piñata blizzard". - Burgers Near Me - San Diego, California

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