Worst place ever. Aside from the idiot customer who had to ask the poor guy behind the counter what was in everything she thought of asking, there was a rather effeminate worker handing out free ice creams and shakes to his friends who came in after me. Standing there for 10 minutes while watching nepotism in action and the total breakdown of any management there, this place should close. And to top it off, I never got a chance to order because when it was my turn, the idiot woman decided to ask more questions about what she ordered and I left. read more

The girl at the window was nice but they forgot the ketchup on my burger and the toppings on my mom's even when the receipt said it was correct read more

Your double cheeseburger is the best!My x husband and I used to go there to celebrate our anniversary and his birthday. We walked around in the shops and specialty coffee shops. So much to do and see there. It was awesome to stay at Ocean Blue on Vilano Beach. A lot of good times and memories were made there! read more

Tuesday, April 29th, about 9:30pm Service was very slow. (Guy on the grill pointed out we were waiting!) Ordered a banana split and a Turtle Pecan Blizzard. The banana split was fine, the Blizzard, didn't get the usual upside-down because it was soup. I don't usually care about the upside-down gimmick, but even the girl that brought it to our table seemed to know it would have been a mess had she flipped it! Very disappointing. read more

I am beyond disappointed with this location! My food was messed up and when my fiance went the next day (bc they don't answer the phone-) Ruth ignored his concerns! I am very disappointed with the service and the service failure follow up read more

Food and service is good. Iconic Blizzard is the best. They are pretty fast but any wait is worth it for fresh fries.

This place has great blizzards with lots of options. Their drive thru is fast and in a good location

I purchased a medium white mocha shake for 4.99 when I got to the window that same shake suddenly cost 5.99 because a mocha shake cost an extra 1.00 it including tax. the 5.99 is not displayed on the menu board for a medium white mocha shake . I won't buy another mocha shake. I have my receipt and make sure you check yours because this is a real deal bait and switch. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Riverview, Florida

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Always has what I want. I love the soft serve ice cream there and the stuff that they make their blizzards.

Got this for drive thru and they were quick and fast! We ordered an M&M blizzard and they accidentally gave us an order but when we mentioned they were so sweet and quick to adjust it to the M&M with no questions. A+ service read more

Dairy Queen Grill & Chill - M&M blizzard - Fast Food Near Me - Riverview, Florida

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Great prices. Certainly cheaper than the competition burger places! And you get a sundae with the meal.

Chicken tenders were amazing! Staff was nice and store was super clean including the bathrooms! Took a while for our order but we did order 24 chicken tenders lol so it was understandable! read more

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We went through the drive thru and ordered 2 items. We drove to the window, paid and our food came out quickly and was hot and fresh. I had the chicken tender lunch combo, which was 3 chicken tenders, fries, a drink and a sundae. The tenders were good and I really liked the BBQ sauce. The fries were boring, but OK. The really bizarre thing was that they had no ice cream and gave me a dilly bar instead. How does a restaurant that is known for its ice cream products have no ice cream? read more

This place was pretty on point with service, speed and quality up till recently. The last two visits the wait was super long for just 1 blizzard ordered both times. I waited at least 10 min in the drive through to place the order, about the 5th car in line and even when I got up to the window to pay they said it will be a moment. Someone's still making your order. On top of waiting an additional time the order was wrong. Whomever is now working doesn't know the menu read more

I love their food but they legit just had 2 people working. There was no line and it took 20 minutes. The poor kids were working the grill and taking the orders and the money all by themselves. Wtf bro! read more

My daughter wanted a DQ birthday cake. my husband and i went to 602 Brandon Blvd. Brandon Florida DQ Grill. The options were minimal and we jad to grab one cale. I asked if th could write Happy Birthday and my da's name. The guy said I'm not very good at that but ok. The cake sat in the kitchen 15 minutes and nothing. So we feared the cakyis melting so we askl for it without any writing. Terrible customer service! The young lady taking orders was like WHATEVER! The cakyhad wet drops on lif. just gross! Never again! read more

Okay stop! I would not have even started this review if it wasn't so freaking delicious! My burger and onion rings were perfect. I got a loaded burger and it had meaty cheese, crisp lettuce, fresh tomato and perfect pickles. Then the onion rings were crispy and so perfect! On top of delicious, they were NICE. The young gal who took my order was kind and offered to let me get my ice cream later. Then she said, "I'll bring it to you when it's ready." And she did, then they got me more ketchup and then brought me my ice cream. Polite and delicious! read more

I think it's sad that if you get a vanilla cone with sprinkles on it that it looks like someone threw the sprinkles in the air. soooo many gaps, why/when did DQ become so cheap with sprinkles?? I remember they used to pack them on the cone so it looks and tastes great! now it looks like a deceased tree?? very unsatisfying last 2 visits. read more

At the request of my grandson after school for ice cream, we came to this DQ. We decided to eat inside because we didn't want the kids dripping ice cream all over our car. Hubby ordered a mint shake and said it was good. Grandson #1 ordered an Oreo Blizzard and enjoyed it very much. Yes they did turn it upside down and it passed. Grandson #2 ordered a strawberry sundae and I ordered a LARGE hot fudge sundae. Here is where the problems lie. Who makes sundaes without whipped cream, nuts and a cherry. DQ does. My large sundae was comparable to a small anywhere else. Both just had ice cream and the flavor you ordered, otherwise naked. I was quite upset. I told the guy that brought it to our table that I'd like nuts on mine, which he did. Then I noticed there was no whipped cream. I brought it back up to the counter and who I believe was the manager came over and asked if he could help. I said I'd like some whipped cream and he took my sundae and came back with whipped cream and nuts added. Nice. Then he said " We usually charge extra for this but I won't charge you today." Wha WHAT??? So I said "perhaps the person taking the order should ask you if you want these things." I've never ordered a sundae without these (although most ask about nuts because of allergies. And they DO NOT charge extra fo these things, it's part of the sundae. By the time I got back to my table I had ice cream soup. It did have plenty of chocolate however. Bill was $14.38. If I return, I'll stick with an ice cream cone. read more

Went to your riverview, FL location and had poor service with my order. I ordered two medium size Dipped cones and they we're poorly made and the lady refused to remake them and I think it was because they were going to close in a few minutes which is unsatisfactory customer service when your are spending your hard earned money. Tried to reach a manager the next day and all their phone lines do is ring ring then say voicemail full unexceptionable. read more

I cant believe I had to add this place. It's been open 4 yrs the guy told me today. It's the cleanest, friendliest and most spacious DQ I've ever seen. I told the guy it was the cleanest and he said people usually say that about their bathrooms. I didnt check them out so I dont know. I'm guessing by the resturant and eat out patio they are. They have a huge patio that you can eat outside or a large clean area inside. The cashier at the time we were there was the manager I think. Ge was very helpful and friendly. I'd definitely drive 10 miles and bypass the 2 filthy dirty ones in my area if I'm ever craving a DQ Blizzard. read more

It's a new Dairy Queen, they have a great outdoor patio with torch heaters and large flat screen TV's. You can get the traditional blizzard or you can always order something from the grill like a chicken, a burger or grilled hotdog. This location has plenty of table seating, drive-thur, seating booths and a clean bathroom today. You can also order custom ice cream cakes or check one of the four freezers for taking go if you're short on time and forgot. Also open till 11pm read more

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This place impressed me because the manager went out of her way to deliver everyone at the youth baseball fields coupons buy one get one free blizzard. My boys now believe they have to have a blizzard after every baseball practice LOL. It's normally not busy and they always present the blizzard to you upside down which is kind of cool. It's clean and new and I definitely recommend it read more

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I have had the worst experience at this Dairy Queen. I have been waiting for my order for over an hour. The employees who work here are very rude! read more

Just got a large blizzard and was surprised that they did not do their little "turn it upside down" routine before they handed it to me. I called them on it as the deal is, you get one free, and their response was that they ripped a hole in the side of the cup so they had to double cup it so they could not turn it upside down uhmmmm maybe remake it or put it inside a cup that is not leaking. But they made no comment about a free one. I think I'll tell them, if I go back, don't be flipping it upside down because it means nothing!!!!! read more

Perfect food! Allways cooked well amazing service employes are so nice and understanding just its soooooo cold read more

Dairy Queen Grill & Chill - #dairyqueen - Fast Food Near Me - Riverview, Florida

Where to begin. 1) had to wait after ordering. Was made to park and wait, for 2 mini blizzards. 2) 5 cars later, the guy walks out with two melted blizzards dripping all over, started dripping on side of my car before I stopped him and followed him back inside to clean them up. Both blizzards were so melted and was so turned off by the service that I didn't even eat mine. I should have just gotten my money back and moved on. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Riverview, Florida

I order a 1. And a 2. And an order of potato skins. Both burgers where extremely cold! Fries were limp like a limp P***** and cold. No potatoe skins Im the damn bag. First time trying this place and it's such a darn disappointment! Never going back. read more

There's usually not much point to reviewing a fast food chain restaurant because they are typically fairly consistent. However, the food at this location is consistently sub-par. I've visited a number of times since it opened and it just keeps going downhill to the point that I'm done. Burger patties are burnt yet cold, fries are microwaved and limp. The only thing decent on the menu is the ice cream. read more

The last three times we've gone here they have only mixed are blizzards part way. The last quarter of it has just ice cream! Not what we except from a blizzard! Also, the last two times I paid for triple mix-Ins and they didn't even bother to do it and still charged me. Can someone please talk to the manager of this location? Your staff is getting lazy! Won't be going back to this one unfortunately. read more

Kudos to this store because they have the Cotton Candy blizzard I love. None of the other DQs in the area sell this blizzard. The staff is always super friendly and the store is clean and the offer quick service. read more

My boyfriend and I came here today ( 10/15 ) unknowing to the fact that it was spirit night. The place was PACKED, but the staff did an amazing job! It seemed to be a little bit understaffed but they handled the crowds like a champ, especially the assistant manager on duty, Miguel. He was running food and ice cream left and right while also jumping behind to help make ice cream and other speciality ice cream items. So shout out to Miguel you were awesome, and so was your team today. You could see they were kickin' butt read more

I very much like the strawberry cheese cake buzzard. The drive thru was fast and friendly

We love going to this Dairy Queen! It's our go to place for a quick lunch or for a snack. However I have to give it three stars because I was so disappointed with the ice cream cake for my husband's birthday. I ordered the peanut butter blizzard cake. I asked for red writing on top for the message. Apparently someone there didn't like the color and made it white. It looked so plain and boring. I mentioned it to the cashier and he didn't seem to care. We will still come here for the food and ice cream but I will go somewhere else for a birthday cake. read more

Blizzards are really good. However; floor of restaurant was super sticky. Not busy but service was slow.

Was there around 9:30 Friday night 3/31. Sat inside to wait for our ice cream order, had to sit at a dirty table. Went outside because inside freezing (no qualm with that), every single table was open but also every single one was dirty. Order came out quickly, but no one came out to clean while we were there. Order was fine, place just seemed poorly maintained. Maybe they were short crew, but it didn't appear that was the problem. read more