Just stopped in after a bit of shopping at this location ( Summerfield Crossing ) the people here were wonderful. Very kind and pleasant.. at least three of them stopped by my table while I was eating breakfast... one offered me a drink, another one offered to take my tray and trash after I was finished... and as I was walking out the door, a young man told me have a blessed day. I will definitely return to this location. The place was very clean & my food was tasty. Great job everyone.!! read more

Fast, friendly service delivered curb-side and nice rewards program. The chicken is always cooked to perfection. The choice of sauces are great. All are a great choice, it's hard to decide on a favorite. Staff is friendly and bathrooms are clean. read more

Chick-fil-A - Fast Food Near Me - Riverview, Florida

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Their chicken is so darn addictive! If we had one in sun city, i would eat it every week!

Always busy drive thru, however it is very organized and goes by super quick. I usually do pick up in store and everyone is so friendly and kind. My order is always correct! read more

Chick-fil-A - Side side with crispy bell peppers, chick fila sauce, grilled nuggets my go-to order!!! - Fast Food Near Me - Riverview, Florida

Probably the worst drive through I've ever laid my eyes on. Mess of a parking lot too‍

It's honestly sad. We need some REAL management in this place. These fast food places are just getting worse and worse by the day. This used to be the last good Chik-Fil-A I would go to. Not anymore. Is it THAT hard to put the food together? I could probably run this place myself and have better reviews than all of these guys combined. read more

Chick-fil-A is amazing! I like the chicken sandwich. Every time I get it, it is juicy and flavorful. The staff is really good with the order and they do not have problems giving extra sauces. I usually take the food to go, but they have plenty of space, and it's always clean. read more

The sweetest thing happened to me at this location. I came here after waiting at junk chipotle for an hour & 11 minutes (yes, you read that right) as it was a request from my sick son. I could no longer do it, started loosing my patience above & beyond. I get to CFA where I'm greeted by a sweet girl with glasses in the drive-thru line, asks me how my night is. I told her from where I came. She apologizes on their behalf to which I said "aw no, has nothing to do with you" & continue to place my order. She comped my order . She/CFA didn't need to do that, but knowing the gesture would lead to a nice resolve was just amazing to me. This type of customer service is so rare & for that I thank her & the restaurant. My son thanks you. read more

I love chick fil a but with these one they really messed up I went through the drive thru and there was a long line but is understandable because it was lunch now but they actually move pretty fast i order a spicy deluxe sandwich with a Colby cheese with fries and a cup of water. I ate it it was great But few hours after i got home i started feeling bad and just to know i had food poisoning, I threw up all the food i ate here, unfortunately i will never go back to this location or chick fil a in general. read more

Juan (dining room attendant) was a breath of fresh air! He is so kind and attentive in making sure we had refills and helping us clear our table. read more

I only give it three due to the difficulty it is to maneuver through the drive-through at this location and it's always super crowded....but the staff is very nice and they take your order as quickly as they can to try to get it to you as efficiently as I can. It is just something that's beyond their control. I think whomever designed the structure or did the engineering just did not give consideration to how congested the drive-through can get especially at lunchtime. read more

Chick-fil-A - Fast Food Near Me - Riverview, Florida

This place needs better NEW REVIEWS from locals as well as passerby's. They deserve 5 stars. This place hasn't even been open that long and they have corrected many of the issues mentioned in previous reviews. It's fast food with a smile not a steakhouse! The food is always hot and fresh! The service is always professional and kind with a smile. I love hearing "My Pleasure " you don't get that anywhere else but here! The ambiance is definitely a family environment. I bring my kids here to play in their indoor playground as a treat sometimes after school. THEY GIVE A GREAT MILITARY DISCOUNT EVERY DAY! Thank you!!! read more

Parked and walked in... First off, Anthony at the counter did not listen closely when I requested the Chik-fil-a Deluxe. I then asked what cheese was on that sandwich, to which he responded - cheese is only on the Deluxe- I responded, that is what I just requested. Ok, no big problem... we got past the "meal or entree" and on to the "which sauce?" I asked which is the most popular, his response was "CFA Sauce" - I asked for that... this was a carry out... took it home and NO SAUCE WHATSOEVER, not in the bag not on the Sandwich! WTF?!?! I have been to C-F-A maybe 3 times and every time I walk away thinking to myself, what is the big draw here? And if the Service cannot get it right.... Then I called the number (which was NOT ON THE RECEIPT- again WTF?!?!) I had to look it up on line... 3 call attempts and finally the menu prompted the precise place to talk to someone in the store. Talked to some young woman, her response; "I will have to talk to the team to be sure they remember to put the sauce in the bag"! NO other customer service level offered! I won't be back, I know that will NOT AFFECT their business... Receipt # 6941870 read more

Kimberly is the sweetest girl! And made our day 10x better thank you Kimberly and chick fil a !

I don't understand how they don't carry ice cream cones at this location... what chick-fil-a doesn't carry cones? No problem though instead i get a cup of ice cream however my cup of ice cream is given to me not even 1/3 of the way full. Mind you I also had to wait TEN minutes for one cup of ice cream that wasn't even full. Ridiculous. read more

Wasn't the quickest chick fil a by any means. But the food was still good. The parking here is a mess and you can tell this location is more leaning towards drive through orders. read more

There is a reason this gets less than two stars. Utterly slow at their job. They take orders while on line and still can't get them done fast enough. I don't get the love affair with chic fil a read more

Chick-fil-A - Fast Food Near Me - Riverview, Florida

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The drive thru line is slower than molasses. No way it should take over 45 minutes to get fast food! Ridiculous! This is not a pleasure Chick-fil-A! What a waste of time for overpriced food that doesn't even fill u up smh don't even bother doing a mobile order. U wait in line forever and your food ends up being cold n soggy. Disappointing. read more

Chick-fil-A - Large fry - Fast Food Near Me - Riverview, Florida

Placed a curb side order for a milkshake and a icedream spin through the app to support my daughter's school fundraiser. I received an update 5 minutes after I arrived that a team member would be coming out shortly with my order. 15 minutes later and still no team member..... I had to go inside and get my order. 20 minute wait for two shakes is insane. If I wanted to be disappointed I would have gone to MacDonalds. I'll also add when I walked into the store and went straight to the pick up counter for assistance there was a manager that did her very best to not make eye contact with me and start to talk to other team members as she walked away. This is the second time in the last 6 weeks I've ordered from this location and had an awful experience. read more

I'm not a fast food person but today I decided to try Chic Fil A to my surprise the service was awesome. Amari was such a sweet and friendly person. She was super helpful and patient. My only disappointment was the nuggets was salty. We definitely need more people like Amari in customer service. She is definitely patient and friendly. read more

Probably the worse chick-fil-a i've ever visited, with no exaggeration. Not only is there always a terribly LONG wait, but 9/10 my order is wrong or missing items. I thought this was new business blues but this location has been open for a while now. The inside is still closed due to COVID, I'd assume. So they are drive through only and curbside. My advice is to go to the Brandon location. read more

Most of the time my order with this location is just fine although the wait can be ridiculous at times. Today, they completely messed my order this morning and could have gotten me sick if I wasn't paying attention! I ordered a ten count of chick-n-minis and the order was grossly under baked. Wayyyyyy under baked. The bread wasn't done baking and had bubbles and was slimy. It was also mushy to the touch. I don't understand how someone thought that it was okay to place this in a bag and sell it to a customer? Yuck! And of course no one is answering the phone when I called a few times. read more

Chick-fil-A - Fast Food Near Me - Riverview, Florida

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Their chicken sandwiches are always delicious and consistently high quality. The waffle fries are crispy and perfectly seasoned. What really sets them apart, though, is their exceptional customer service. The staff is always friendly, polite, and quick, even during the busiest times. Plus, the restaurant is clean and well-maintained. Whether you're dining in or using the drive-thru, the experience is always great! Highly recommend giving Chick-fil-A a try! read more

I love the remodel. It was definitely needed always friendly and a clean atmosphere for my kiddos and I.

Absolutely the worst chic fila experience and location I've ever dealt with. It's not about the line (that's expected) It's the last 4-5 orders are missing items. I've reached out to management including corporate a few times now and they keep sending me free rewards, even after saying quit sending me free stuff and just get it right. Never got a call even though I requested it... Fries are never full. Have to order a large to get a medium. I've order Chic Fila 62 times this year and a premier one member - each order is $30-$40 on average. This is by far the worst Chic Fila on the p read more

Chick-fil-A - Today's shortage of fries again!!! - Fast Food Near Me - Riverview, Florida

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It's so frustrating when Chick-fil-A's grills aren't working. You go expecting to get your grilled nuggets or a grilled chicken sandwich, and then they hit you with, "Sorry, our grills aren't working." Like, what are you supposed to do? Settle for something else or just leave? It's such a letdown, especially when you've been craving it. They should really have a backup plan for situations like this--it's too big of a chain not to. read more

Even though they are still working out the kinks here, it's always a great experience at chick fil a. The staff is very friendly and quality is always fantastic. It's a new system to enter, so be advised to come in from the north side. Your best option would be to turn next to longhorn and drive the frontage road by Texas Roadhouse. read more

We've been sitting in line for almost 30 mins. Finally got up to get our food and our order is wrong. Missing items and then found out the girl taking our order did not ring up one of the items. We ordered a chicken nugget meal with Mac n cheese as a side: she even confirmed the count of nuggets and we then found out when we got food that she rung up a medium Mac n cheese and drink. But not the nuggets. Meaning we had to wait longer for them to get that to us after reordering. Also lost out on the points for that. read more

I placed a mobile pick up order 15minutes ahead of my arrival. When I arrived my order was not ready. I spoke to an employee she said "oh it will be right out." Ten minutes later I had to leave because I was late for an appointment without my lunch. I will not be doing this again. I recommend that if you want lunch in a timely manner, go somewhere else! read more

Great service. Food was hot, timely order fill. Appreciate the staff and their professionalism. read more

Chick-fil-A - Fast Food Near Me - Riverview, Florida

I was very upset with the customer service at this Chick-fil-A it seemed as though none of the staff cared about their jobs and used it more as a place to hang out, leaving much to be desired in terms of friendliness and efficiency. The wait time for food was the longest I have ever experienced, testing the patience of even the most avid Chick-fil-A enjoyer. JT read more

If you don't go at the lunch rush this place is perfect!! Love the nuggets and the salad was crispy, fresh and delicious! read more

So I must admit that this location is the worst I've ever been to. I have lived in multiple cities/states, traveled all throughout the United States, and have probably visited damn near every Chick-fil-A. I'm a Premier member and I eat their food way more than I will admit. All that being said. I'm used to the Chick-fil-A "it's my pleasure" type of experience. This location does not give you that. You will wait 45 minutes for a curbside order or you'll be in the drive-through for at least an hour. They are not efficient and while I continue to hear that they are working on it, nothing has changed. This location is walking distance from my house so it's extremely disappointing. However, I keep going back to give them a chance with hope that things have changed and because I just have a love for Chick-fil-A. If you don't love them as much as I do, skip this location and head over to Brandon. They are much nicer, efficient, and your order will be correct! Honestly, I should give them one star but again...the love for the chick made me do it. read more

Would give 0 starts if possible. The SLOWEST location there ever was. Any time we go we are waiting at least an hour. Lunch or dinner. Always one person walking in slow motion to the cars with one order at a time. I was excited that the app says they will use location to have for hot and ready faster. But that was fake news. Ordered 20 minutes out and still waited 45 minutes in the curbside spot for mediocre food at best. It's never hot and fresh. read more

Ash is a terrible manager !!!! Who takes food back out of your car, especially after Covid what a disgusting thing to do I wouldn't eat here at all and we are not eating here again until the new Chick-fil-A is built up the road. They messed up my order for breakfast I drive back-and-forth over an hour total in drive time and when I got back at 10:35 am to show them they made a mistake The manager refused to make me a breakfast sandwich and told me I could only get a refund if she took the food which isn't even sanitary. Calling corporate on her as we speak sometimes you gotta get some action to see change which is what is going to happen. I won't stop till I reach ownership read more

This location is hands down the worst Chick-Fil-A location I have ever patronage. I have eaten at this brand of restaurants throughout the United States during my time in the Army as well as working for a touring event. The brands commitment to quality and customer service is what always draws me in. This location does not hold to the companies pillars set forth by S. Truett Cathy. First of all the location has to be the most poorly planned parking lot and drive through layout I have ever seen. They cone off their own exits and make it extremely difficult to maneuver around causing many to utilize the neighboring businesses parking lots primarily. This location still remains closed many months after all locations have opened in the Tampa Bay area as well as St. Petersburg, Orlando, Clermont, Sarasota, and Bradenton. Whomever is training the food preperation staff must have started their own rule of filling all Large Fries 3/4 of the way but dont worry the missing 1/4 section is conveniently used to hold your condiments that someone touches with their bare hands for your COVID dining pleasure. So we don't open our inside because of "COVID" worries but we will gleefully indirectly add extra germs to your fries free of charge. Using the App to order you can only add a specific number of condiments to each order and it comulates the total number of each condiment on the bag label for Curbside pick-up yet they someone cannot seem to count correctly even though they are single digits. If you order a shake be forewarned you will only get a teaspoon size splash of whipped cream on top of it. The staff also will not be as pleasant or cheerful as you would normally find in that uniform which I can only assume is the persona exemplified by their management and ownership. Yes, my warning and review is not my typical post. Today after 8 months of excuses and bad customer service the straw that broke the camel's back happened. I arrived at 9:30 after placing my order for Curbside pick-up only to find once I positioned my truck in its spot and opened the app to put my spot number in I was informed by the app that I had to go through the drive-thru as curbside was no longer available. Mind you that their masterfully planned parking lot does not have a way to enter their drive-thru once you are in a spot unless you leave the place completely to U-turn in the road and re-enter. So I had to do so with my truck which is not small or made for drive-thru which is why I selected curbside. Then I recieved my order with 3/4 full large fries, missing condiments, and half melted shakes. I asked to speak to a manager which I was informed one wasn't available which seemed odd since indoor eating is closed and curbside was shut off so where on earth could the manager possibly be? I asked for a manager or owners business card to be told they don't have cards. I was told to call the restaurant. The kid at the restaurant is telling me to call the restaurant I am currently at to speak with a manager. I told him that it is impossible to get someone on the phone to which he replied "Yeah I know". So he told me to leave and call someone I was asking to speak with while I was there to only know I couldn't actually get through to someone??? This is indicative of the values and ethics known at this location. If you do a Facebook or Google search on this location you will see that there are a plethora of complaints similar to my own. I would HIGHLY advise driving much further to the Bloomingdale location to enjoy your Chick-Fil-A as they care and have a management staff that are hands on. This location can close shop and nobody would complain or say anything other than wondering what will occupy the building next. read more

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I have very mixed reviews about this location. Due to the fact that it's right off the 301 the traffic to get in and also to get food is insane. The woman who had taken our order seemed irritated and had an attitude. When I drove up to the drive through and pulled to the stop sign, several cars beside me and behind me were getting their orders brought to their cars before me. I felt as though I was holding up the line to the cars behind me who had gotten their order. The drive through seems kind of a mess from the entrance to exit, and is a sure way for someone to get into an accident read more

Dude I don't know if they didn't dedicate this CFA to Jesus but this location sucks!!! We first tried it back when it first opened; we did a drive up order and we waited so long (20mins) that we were almost late for work so we just left. Not wanting to pass judgement on a place working through opening weekend, I staved off my review. Let me work out the link ya know? But that was last year. This year we again tried a drive up order on our way to a job. When we pulled up my wife said the app wasn't working and received a notification to show an employee. We show an employee and he deletes our order and then says, "ugh sorry man, I hate when that happens. Oh well! Try and order again! Oh wait you don't have signal? Yeah it's terrible. Sorry I can't help you." Luckily our friend who was with us, had his phone working and reorders everything for us. We pull forward in the "drive thru/drive up lane" and proceeded to wait an extra 20 mins for our food... was it worth it? NOOOOO. All of us left there with a subpar chick fil a meal. Is this a first world problem? Sure, yeah it is. But in our defense, when you crave CFA chicken you expect CFA quality and your cravings met. I've had better experience with gas station food!!! PS: anyone who says this place is great, most likely has a friend working there, and is just trying to help the rating. Don't believe them. Go on my profile and you'll see I rarely give a negative review and this place deserves it. Corporate needs to come babysit this place! read more

I was so excited when I moved five minutes away from a chick-fil-a! Quickly changing my mind was this location. Absolute worst chick fil a in the entire country that I've visited and I travel A LOT!!!! You WILL NOT get your food in less than 45 mins. It is an absolute horrendous logistical set up. Indoor dining and pick up isn't an option yet "because of covid" and you can only do the 3 lane drive thru. My mobile order wouldn't even let me do curbside today. Cooperate absolutely needs to get involved with this location because it's just so sad. I so much want to just grab chick fil a on the way home from swim practices or on the weekend with my littles, but we've tried it 3x since moving here, and I won't be back, that's for absolute sure. The joking around from the employees and the gossip you hear when you FINALLY 45 mins later get to the window, tells you all you need to know about why this place isn't running sufficiently. Horrendous experiences here read more

I guess my luck ran out with receiving fast and quality service. I had to cancel my order while waiting for 20 minutes with barely even moving. Wow, I can see what other reviewers are talking about now. So disappointing. read more