poor service not listening to any requests bad experience very slow taking the order didnt give me my order correctly bad attitude was almost out of stock of everything read more

The Superman blizzard and the mixing bowl blizzard are really good. There is also a dirt cake blizzard that is Oreo and fudge chunks with gummy worms which was pretty tasty also read more

Cheeseburger good, fries cold and gross. Need to spend sometime cleaning windows. Don't have Anything to do but stand around clean windows, doors and tables. Sad how run down it is. read more

I had a s'mores blizzard and it was the first time in forever that there was goodies ALL the way through the blizzard, not just at the top. Whoever was making blizzards at 8pm tonight (7/11/25) kudos to you. read more

Food is great services really good and the ambience is just casual. I went there yesterday and there was literally nobody else in line for the drive-through and drive-through was very quick. I'm actually surprised usually it's a long way but they did really good job. read more

Dairy Queen Grill & Chill - Took my money but I didn't get any blizzards! - Fast Food Near Me - Pendleton, Oregon

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I paid $17 for two drinks, a large fry and a large onion ring and the fries were stiff as a board and cold and I think that they were probably an hour and a half to two hours old and the onion rings were oil soaked. it was horrible the worst experience ever I would never eat there again ever read more

Please hire more staff. I waited 40 minutes for one single cheese burger. Very ridiculous.

My mom and brother got bad food poisoning from ordering the chicken strips and fries. The sauce layering the chicken strips were clumpy and gross. read more

So I went back to the same DQ and it got a little better but the soda machine is still disgusting looking and there is a couple flies every once in a while but most importantly I came here because I saw that they were doing a MLP collaboration but turns out its not in the us like seriously Dairy Queen bring this to the US you will make money from it but needless to say im still disappointed with this location and with Dairy Queen for not taking this more seriously. read more

Dairy Queen Grill & Chill - My Little Pony collaboration - Fast Food Near Me - Pendleton, Oregon

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The last 3 times I have been to Dairy Queen in Pendleton have been a disappointment. They have only given us part of our order and then get very rude about their mistake, the portions and quality are seriously lacking what they advertise them to be. Dairy Queen use to be good. Now the Sundays are pathetic, the service is horrible and the quality of both service and product are very bad. read more

Dairy Queen Grill & Chill - Hot fudge sunday - Fast Food Near Me - Pendleton, Oregon

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First of all the service was horrible. I waited for someone to help me for ten minutes and there was only two people in the restaurant that had already been helped. Second of all I got my fried and they were soggy and cold and a very watered down milkshake. I will never return to this establishment again. read more

Slow food bring out And the fries are very bad because they were left out for to long read more

We've stopped three times now at this DQ just for ice cream and gave up waiting at the front of the line, inside, for any customer service. Kitchen Staff see people waiting in line and never bother to help out. Customers are angry and frustrated by the complete lack of any type of service. Three strikes you're out. You're giving Pendleton a bad name for DQ. read more

Tried to call 2 days in a row the phone number on web site. Does not work. Ordered birthday ice cream cake on line with confirmation 3 days in advance. Went to pick it up today and no cake. They have no record of order being received even with my confirmation number. 3rd year in a row with trouble getting the birthday ice cream cake. Don't know why I just don't get it and don't order again from them‼ spoiled birthday weekend.. read more

I have been through the drive through a couple of times in the few weeks... Their Prices are wrong on the board, they charge more than advertised. I complained the first time through and they said they would fix it... Well still have not fixed the pricing, At the very least they should put a hand written sign up informing the customers that the signage and pricing is WRONG!!! Piss Poor management if you ask me and they could give a shit.... won't be going here ever again... read more

This place is always a hit or miss. You never know if you're going to get fresh, great food, or if its going to be hard as a rock and burnt. I love their toast, cheese curds, and onion rings with gravy. I hate to say tho that more than half the time, the food is hard, all dark/burnt, the gravy is watery or too thick, and items missing. But when its good, its good! I love going there when the food is fresh and all correct! read more

The food here is usually pretty good. Sometimes the gravy is either extremely thick or watery. Also this blizzard we frequently order is always made wrong and I feel bad having to ask them to remake it but it gets frustrating having it made wrong all the time. read more

Slow service old and cold food they don't give recipes I tri to call but the number apparently is no good. They his is why they are the slowest place in town. read more

the service was SO GREAT HERE :) we stopped here quickly and was blown away by the customer service!

Sweet staff. Terrible at filling an order. Part of it was provided but missing one of two sandwiches. Had to drive thru again and they brought out missing but paid for sandwich with free fries fir us. Nice! Oops no fries at all. So the whole experience was awkward and not perfect. But ok. read more

Honestly. We just got ice cream so obviously that was fine. But the restaurant was dead empty. It still took us a good 10 mins to get helped. Another 10 to get our ice cream. The tables were not clean and one of the employees was just walking around in her phone. read more

Terribly long wait for one ice cream cone. 17 minutes. The two cars in front of us must have had special orders but they did not make them pull aside and wait.. Instead we are tapped on the drive thru with no way out while waiting in the two cars special requests...(still waiting. 21 minutes now) read more

Dairy Queen Grill & Chill - Fast Food Near Me - Pendleton, Oregon

Great deal $5 food with Sunday and soda. Can't beat that! New owners are changing things. Looks nice inside tv for sports. Even on radio you hear advertisements on this store its worth going too. read more

I was so impressed by the manager/ supervisor. They were slammed and she had a smile on her face and got me what I needed no problem. Very good customer service, and of course the blizzard was good. read more

After the Underground tour, we were hot, & wanted ice cream. Since there were no parking spaces near the ice cream place near the tour, we drove over to DQ, found a spot in their lot, no problem. Their customer service was great, and the ice cream was tasty. Yum! read more

Disgusting!! I ordered a chicken strip basket and the gravy was almost water like!! So thin and the chicken strips were more like chicken "bites". Hard to believe I just paid almost $10.00 for a meal my own dog would NOT have eaten!! Worst food EVER......even McLaxatives could beat this!! :/ read more

I love Blizzards, however, the majority it the time all of the goodies ( chocolate, pecans, coconuts, etc) are in the top 1/3 - 1/2 of the container. The rest is plain vanilla ice cream. It's very disappointing. It must be possible to mix everything in and evenly distribute the "goodies" because once in a while I get one like that. read more

Clean and friendly... waited 20 minutes to the dot... for 3 dilly bars.. they did give me 4 coupons for free small sundae.

Living in Pendleton for 15 years now, I've tried this location several times and it seems to somehow get worse each time! The chain has good food, but apparently the owner and/or manager of this location don't care about quality, training their staff in basic food service, etc. Don't waist your time or money going to this location. read more