Poor communication. First email was apparently missed, forgave and got in contact with them once I…read morefollowed up. After they apologized for missing my first email, they stopped responding after a few back and fourth emails when I provided them with design detail details for a quote they requested. If you're not interested in the job, just tell me, but it's very frustrating when a company won't even get back to you. I was ready and willing to pay for your services. Even if you try to claim that an email you sent got lost or something ( received no response) it would be customary and in your best interest as an owner to follow up with a customer, especially after the first email went unnoticed for weeks initially and was called out. I don't like to write reviews like this, but it's frustrating when 3 to 4 companies that do wraps provide the same experience and leave me hanging to the point where I buy a vinyl cutting machine and do it myself. These reviews should reflect your great vinyl wrap service shown in the portfolio... unfortunately, I didn't even get the opportunity to be serviced. I'm not trying to be a dick, but hopefully this will help improve the communication so the next client doesn't have to go through what I did and keep calling around to be ignored.

Great experience with The Auto Spa! Communication was excellent--they kept me updated and even sent…read moreprogress photos. They took the time to explain PPF vs. ceramic coating, which I really appreciated. They went above and beyond by even coating my beige leather interior, and the attention to detail was amazing. They walked me through the car under shop lights before pickup, and everything looked flawless. Quick turnaround, professional service, and my car looks incredible. Highly recommend!

I was really impressed with the detailing service! The team was professional and attentive to every…read moredetail. My car looks brand new, and the interior smells amazing. Just a couple of minor spots missed, but overall, a great experience!

Top notch! Efficient, professional, and great outcome on window tinting for full vehicle. Very fair…read moreprices. Looks awesome. Highly recommend and would return! Thank you Jack.

Like others, I found they did an excellent job for a fair price, working very hard to clean a hard…read morewhich needed a good cleaning.

Good quality work and attention to detail solid car wash for 30 dollars. Better value than speeders.read more

Our Acura was rear-ended at a stop sign in Norwalk. The other driver was clearly responsible and…read moreher insurance company accepted full liability. My go-to service station in Westport Bob at Exxon (485 Post Rd East in Westport) does not do collision repairs. Upon researching I decided to go to David at Unlimited Auto Body of Fairfield (280 Post Rd in Fairfield). Excellent choice. David is professional, friendly, honest, trustworthy, and extremely knowledgeable. He was of tremendous assistance in navigating frustrating negotiations with the other person's insurance company. David is an extremely effective advocate of educating customers who are victims of auto collisions of their rights to fair compensation. The professionals at his auto body shop were meticulous in their work, and left our Acura looking (almost!) like new (it's 7 years old). I would not hesitate to recommend David to family, friends, and anyone who is the victim of an auto collision and is looking for an auto body repair shop they can TRUST. HIGHLY RECOMMENDED

Went to get an estimate for a small bumper crack. I specifically asked them not to notify the…read moreinsurance because I would be paying out of pocket for the repair. He said he wouldn't, a year later I find out that he reported it to insurance and carfax. If I wanted to file a claim through insurance, I would have gone that route. Honestly at this point, I should have just gone through the insurance company because it's now on file and I paid out of pocket. I definitely wouldn't recommend this shop and would warn others not to trust them at all. Very dishonest and misleading of them.

Did a great job, nice people, quality work, and they do what they say they're going to.read more

This company is top notch. They fixed front end damage to the point of perfection. I highly…read morerecommend this company

This place was really nice. You walk into a show room with prestine high class vintage cars that…read moremade you wish you had a few million to spend on. This is definitely a high rollers hangout. Just around the corner they have a bar and tables with plenty of wine for purchase. And tables can be reserved aswell. I had a good time feeling wealthy for the night atleast lol. Perhaps someday. We had some Jamaican food we got to try and some sample cheese plates and cookies too. For me it was a unique experience. I would go again.

Great repair shop with very nice customer service. I will dock a star for some of the repair…read moretimelines, as I've had a few issues related to timing with them, but the service I got here was great. The main guy here is really nice and always provides clear details about each repair, as well as any additional advice if something else needs to be done on top of the initial diagnosis.

Just had my new used Ford CMAX SE with 5900 miles detailed. The took out the dings and the hood…read moredent . Santana and Steve's crew do a excellent job and worth every dollar .

brought my vehicle for what it was suppose to be a paint correction and ceramic coatng. a service…read morethat runs $1000. had also a headlight restoration on one of headligths with ppf for an addtional 200. my vehicle is garage kept and and always hand washed. i found this place through social media and saw that they had great reviews. so i decide to give it a try. again my vehicle already in great conditions with really not much to do, barely any scratches or paint contamination, some how they still manage to give a service i could had recieved at a normal carwash. when i picked up my car i trusted that they had done quility work and the car looked great at a quick glance. then i got home and started checking out their work and there is when i took notice of how slappy the car wash handle. had dry stains on the interior surface, dry water marks on the windows, dirt still in the edges between bumper and lipkit, whatever they used to clean the rims it ended up taking the clear of my calipers off, all the plastic trims were left with no dressing to make the plastic look fresh. so i ended up going over the car myself and finish what they were suppose to do. i recorded a video to show them the imperfections and they never replied, had to reach out muitple times till finally i spoke to steve who at first was friendly and professional. he told me to bring the vehicle back to them that he would personally would go over the vehicle and retouch everything that needed attention and would add an addtional free maintenance wash. witch i thought was great coming from the owner himself. brought the vehicle back a second time. they were suppose touch some areas they never touch, re touch the headlight they restored that came out like crap and clear coat my caliper. they kept the vehicle weeks to basically just retouch some spots no communication in between whatsoever, i patiently waited two weeks with no updates. so the day i call in to check in the status of the vehicle they tell it would be ready for pickup that same day in the afternoon. excited to pickup my car, i get there, go over the vehicle and see that they never even touch the vehicle. they did no thing to correct what was promised. spent $1200 plus tipped them the first time thinking they took care of me fairly. all to then have to come out of pocket to get my calipers fixed and get the car done elsewhere because also whatever they used to clean my interior made the vechile smell like as if there was a dead mouse in the vehicle somewhere. very dissapointed with the service and owner steven. i was hoping it was a great spot since i have muiltple vehciles i take care of and like to keep clean a shinning.

I had my car ceramic coated by Joe. He did an amazing job…read more My car looks amazing and the coating has held up very well. Would definitely recommend using him for any detailing or ceramic coating services and he's very professional.

From the owner: Exquisite Detailing is your premier automotive & boat detailing business dedicated to enhancing the…read moreaesthetics and preserving the value of vehicles. Our skilled team employs cutting-edge techniques and top-quality products to provide meticulous detailing, paint correction and ceramic coatings. With a commitment to customer satisfaction, we tailor our services to meet individual needs, from basic packages to comprehensive luxury treatments. Our eco-friendly practices prioritize sustainability. Elevate your ride with Exquisite Detailing. - " Detailing Done Right."

Chris always goes above and beyond for us. He even created a "family membership" for us so we can…read moreget all of our family vehicles detailed regularly. They have an "extractor" which gets into and under the fibers of the carpet, which we need with super messy kids (and all of their friends) spilling god knows what all overt the place! Great job wired!

i have been calling since april and no one answers at the southbury location and i work the hours…read morethey are open in healthcare. i cancelled my membership in april and i am still getting charged every month. i am emailing and putting messages everywhere even social media until someone calls me back. please check your messages!!!

I brought my car in looking dull, dirty, and in need of some serious attention and brought it to…read moreDDents. When Enrique finished detailing it, I was absolutely amazed. He brought my car back to life! The shine was incredible, and the level of detail was so impressive that it looked like it had just come off the dealership showroom floor. I also want to thank Danny Espinal owner of DDents for helping me make the right decision for my vehicle. He took the time to explain my options, provided excellent advice on how to maintain the interior as well as exterior, and shared valuable tips to keep my car looking great for months to come. The interior was just as impressive. Every detail was addressed, and my vehicle looked and felt brand new. Enrique's hard work, patience, and dedication truly show in the quality of his work. You can tell he takes great pride in what he does and genuinely loves his craft. I greatly appreciate the outstanding customer service from both Enrique and Danny. Despite Danny's busy schedule, he made sure I understood the best options for my car, and Enrique delivered results that exceeded my expectations. I HIGHLY recommend DDents and his team to anyone looking for top-quality detailing and exceptional customer service. Thank you for an amazing experience! Millie Morales 5 Star service!

Now this is a service provider who is absolutely worth having on speed dial! Very prompt,…read morecommunicated constantly , completed job in record time and went above and beyond.