WARNING!!! Terrible!! Do Not go here if you don't want your vehicle damaged!! Absolutely horrible…read morecustomer service. Denied the damage they caused to my car. Manager Jamie was rude and condescending. Refused to show video he clamed to have, obviously because it would have proved that the damage happened there. No refund for my membership either. Obviously couldn't go back and have more damage occur. Guess this is how they make their money. Disgusting!

turned away for not allowing them to use a credit card…read more And then berated and lectured too by the manager What a truly horrible experience after having a bad day, they don't care that just come from visiting someone in the hospital. All they want. Is there monthly credit card charges.

The staff is friendly but... you keep texting my cell phone with spam even after I unsubscribe and…read moreit confirms I'm off the list so that's number one. Number two, tried emailing your staff for a reoccurring car wash issue during the monthly subscription and never got a response. I even accidentally sent the same message to an out of state splash, yet they responded within minutes and took my concern seriously, you still haven't.

I have been coming to this car wash for almost 3 years and I will no longer continue . I took my…read morecar in yesterday Oct25 for a Hand wash and I had a envelope with my money I had just taken out of the bank also my card was inside (diddnt think too much of leaving it due to I've been coming here so I trusted the place because I have left money multiple times) but when I get my car back it's no longer there mind you I tell the cashier to let the ppl know to put the envelope somewhere safe and I get my car and it's no longer there ! So it's really unfortunate to have to not trust leaving your stuff inside ur own car because you just may never know when they will steak something from your OWN CAR.

I went to personal touch car wash yesterday afternoon. After the car wash my car seem dirtier than…read moreit was before. the inside had a dirty spot behind the driver side Head rest. The council was filthy I asked them to make sure things were clean I got a gold car wash which cost me $24 I might as well throw the money in the garbage if you can't want your car washed I guess you got to do it yourself!

I don't understand all of the bad reviews. I just signed up for the monthly package and have used…read moreit three times already. Each car wash is great! My windows, including the front windshield, have never been cleaner. The vacuum cleaning has complete coverage. My car is spotless when done. I'm very pleased and satisfied with Personal Touch Car Wash so far. I started going here after my normal car wash that I visited for years went completely downhill after some major service changes. I highly recommend Personal Touch Car Wash.

Great service, was visiting from NC, Ayden Sanchez was such a great help and his customer service…read morewas phenomenal

A new location opened up near me in Orange Connecticut. I've had positive experience. When you…read moreride up to the customer service the staff greets you with big smiles. Will helped me sign my father up for a membership. After my car wash I was greeted by Lewis who was managing the detailing section. I told him it was my dad's birthday and that I was surprising him with a car wash. I asked him to show me how to use the vacuum which he did, but unexpectedly he offered and went out of his way and helped me clean and vacuum the ENTIRE car! I am so grateful! My car came out sparkling clean! Lewis has such a great personality, very kind, humble and funny! Thank you so much Lewis! I can't afford the membership as it's a little steep. But aside from that I highly recommend this location.

Great service, amazing quality wash, and worth every last penny. Getting the membership was the…read morebest decision I could have made for my car! Thanks Derby!

An unending hard sell from the staff that lasted 10 minutes…read more I wanted an exterior car wash, not detailing ,not a monthly membership ,not vacuuming nor detailing supplies. You can protest until you are blue in the face and still have had better success talking to a wall. It was so bad that you might think this poor employee 's entire family was being held hostage in an undisclosed location. A monthly membership being the only key to freedom. Exasperated I just asked to be released and drove away no sale at all. RS Car wash corporate culture needs to change.

I can't believe I haven't reviewed this business! Keith is amazing! He took care of a couple…read morevehicles and a boat for me a few different times. He's excellent to work with, does a fantastic job and is very reasonable. Such a pleasure to do business with such a professional! I'm planning to reach out to him soon to help with a few vehicles and later this spring for the boat!

Keith was the most wonderful human being I've met. He had detailed 2 cars for me without…read morepressurized water, and the result was beyond my expectations. Very kind, gentle, and patient. Me and my partner both loved him and the service he provided. We would re-book his services in a heartbeat if we weren't moving away!

Excellent! First car wash in a very long time that actually takes pride in what they do... at first…read moreI wanted the top package full interior but they could not do it until the next day so I got the car wash & interior... $27 and all I can say in GREAT JOB! If this wasn't the full interior I cannot wait for them to do a detail job The basic package was better than some detailed out there! Polite, fast and hard workers! It's the inky place I'll be bringing my car to get cleaned!

best car wash! great pricing, quick and easy process. great service and workers i drive 30 minutes…read moreeverytime for my favorite car wash!

Stopped by this little hole in the wall car wash and was shocked at the quality of the external…read morewash service. The price ($15 for a large SUV) is crazy for a hand wash, attention to detail, hand dry and hussle of these guys. This is a $40 clean back home. Car is amazing. We'll hit this again before I leave town, and miss it until we're back next summer. Their signage CLEARLY stated large SUV's cost more to clean including a very large visual with vehicles sizes, examples, and large font saying large SUV's cost $5 more.

Just got my car washed and this was my outcome before I paid I wanted to make sure they were able…read moreto accommodate some specific areas I need help with and I was told absolutely and drove up! Unfortunately, they did not do what I had asked for upfront.l and would have understood if they said no. They didn't open the trunk at all which was one of my specific areas I needed as there is dirt (see below) and when I asked them to revisit some of the areas they were hesitant to. The service was only $26 so maybe my expectations did not match the service. I wish I had a better experience here, just not the place for me.

We made arrangements for her to come and detail two cars. Then she never showed up and didn't…read morerespond to messages.

I asked for estimates on Yelp and Jordyn emailed me within minutes. The suggested appointment and…read moreprice all sounded good so I booked right way. The work was done today and it could not have been any better and let me tell you I am picky. My car feels new again inside and out. Jordyn did such a good job that I'm going to hire her again to help me with some power washing and a few other small things that I just don't have the energy to do. I am very grateful.

Nick is very thorough! He gave me a call really quickly and gave me a reasonable quote for the work…read moreneeded. I asked for a headlight restoration as well and he did a great job. I would call Nick to give my car a good detailing before bringing it to a generic place. Nick was communicative and I was very pleased with how thorough the results were. You can tell he handles his customers vehicles with care. Would recommend and will likely use again!

Absolutely awful. I had scheduled a detailing, and they never showed up. I had rearranged my…read moreschedule to be there - no phone call, text anything to let me know they weren't coming.