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    Dabney C William Orthodontist

    5.0 (2 reviews)
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    10 years ago

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    Richard L Byrd, DDS PC

    Richard L Byrd, DDS PC

    5.0
    (1 review)
    2.4 mi

    I absolutely LOVE this office! The staff are super…read morefriendly, warm, caring and they always follow up to make sure all your needs are met according to your liking. Dr. Byrd himself- is truly HEAVEN sent! From the moment he introduced himself, I felt at ease and we engaged in conversation as if we'd known each other for years. With this office, you get to truly connect with your Oral health professionals on a more personal level as human beings. It's more than just a mere business transaction. As an adult who didn't have very pleasant dental experiences in the past, I wasn't sure what to expect. I was in need of orthodontia services for myself and really had my heart set on the Invisalign treatment. I was a little concerned with pricing, but his staff broke everything down up front, and offered alternative options that was conducive to my budget. I ended up getting the Invisalign braces which initially (to my dismay unfortunately) was very painful and I was not able to eat or sleep, due to the pain the trays were causing. I felt like I had made a horrible mistake in choosing these particular braces, so I informed Dr. Byrd of my intent to discontinue treatment. I was practically in tears at the thought because I was sooo excited to get these originally. Not to fear however... Dr Byrd sat down with me, took note of every detail where I voiced complaints of pain and discomfort, and was able to resend my trays back to have them reconfigured with the necessary adjustments. The new trays arrived promptly with no problem at all. His staff continued to follow up with me to ensure that they fit properly and were comfortable, with no pain. His assistant Mellissa, is an absolute doll and went over every tooth to ensure I was happy with the new results. She and Dr. Byrd both called to follow up after I left, just to ensure the new trays were working fine for me and to ensure I was happy and comfortable. I also ended up having a little hiccup with my insurance coverage (due to me switching employment in the middle of treatment), which would've left me with a pretty hefty balance even after I had already invested so much financially into it. I was devastated to hear this news and nearly broke down crying again. Lo and Behold like the angel he is, Dr Byrd informed me not to worry about it. It was all taken care of. An early Christmas present on his behalf! WOW!!!! Talk about an Angel!!!! You just don't find many good souls in this day and age like that. If I could multiply people like Dr. Byrd and his staff, the world would truly be a better place. We need more caring, loving and compassionate individuals who truly enjoy helping others and spreading joy! If you are ever in need of orthodontia care, whether young or old, I highly recommend this office. It doesn't get any better than this place! Dr. Byrd and his staff will make you feel like family from the moment you walk in! And you will forever be a part of that family for years to come. Check them out! You won't be disappointed! :-)

    From the owner: Dr. Richard L. Byrd is a board-certified orthodontist who treats patients of all ages.read more

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    Richard L Byrd, DDS PC
    Richard L Byrd, DDS PC

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    Dabney C William Orthodontist - orthodontists - Updated August 2026

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