Hand's down one of the best dental/medical groups we have encountered. They got the approval of a…read morefamous Orthodontist Dr. Neal Kravitz who we met out of town and raved about James River Orthodontist. We couldn't be happier! Cost, professionalism, care and staff. After two and a half years to use the big day, my daughter's braces are off

I chose to visit after seeing a friend/employee share a promotion on social media. I came for an…read moreInvisalign consult and was so impressed at the chairside care and friendliness of all the staff from the moment walking in, xrays, billing, consultation, and follow-up. The office is modern and vibrant, the staff are so kind and empathetic, and the location is convenient. Highly recommend scheduling a consult and experiencing top level care!

I loved my experience here versus any other orthodontics I've been to. Everyone who worked there…read morewas very friendly, nice, and showed that they cared. The head Orthodontist personally related to my mouth situation which made me feel better knowing that she knew what to do and I was in good hands. Overall, a great experience at Short Pump Orthodontics. If I needed more work done, I'd go here again.

LOVE,LOVE,LOVE these guys !!! I highly recommend them! Dr. Sachno explains every clearly and…read moredoesn't talk down to you. Everyone is friendly!

They do not explain what they are doing to pre-teens and children, they do not go gently on them…read morenor do they seem to know what they are doing, not friendly at all, they do not answer any questions (don't truly tell how to brush your teeth with the braces on or even how to apply the wax), overall they are crappy in my sincerity. If I may add, they promised to share what they will be doing to ease some nerves, but they didn't say but only one or two things about the process. They only seem to be after the money, which does seem about right in this economy. (they take down bad reviews on the website)

I love, love, love this place! From my 1st appointment and throughout they were all friendly,…read moreprofessional and safe. My results look AMAZING and the treatment was easy on my pockets! I'm a VERY happy patient.

LOVE this pediatric dentist. I tell every parent of little to see Dr Jeff…read more My kiddos been coming since they got their first teeth and we're working up to sitting in the chair and using the spinning toothbrush. Dr Jeff and his staff make it so so welcoming for little kids.

Poor. Left my daughter's braces on for way too long causing PERMANENT damage to her teeth. We now…read moremust take him to court because of his acute negligence.

Holbert family Othodontics is the place to go! They are always friendly and helpful and go way out…read moreof their way to make you feel comfortable. Don't be afraid to ask questions. Dr. Holbert is fantastic and the office does not push for what you don't need.

Love this office and Dr. Holbert! Kayleigh's braces were expertly explained and she worked hard and…read morelistened to the caring staff and she was out of her braces in less than 2 years!! Her smile is beautiful and she is a confident 12 year old ! Thanks Dr. Holbert! She just wants her picture with you on Facebook!!!

I wish I did my research first before choosing this practice for my son. The best part were the…read moreladies in the office were friendly. The Dr. is condescending. I dont recommend this practice. Braces arent cheap and there are plenty of other practices to choose from. Please do your research

The ladies at this office where very very sweet and welcoming , so I had a good feeling but as soon…read moreas the orthodontist came in the room my whole mood shifted. He wasn't very warm or welcoming , honestly I got that nasty feeling like he wasn't really interested in helping me . he felt around my mouth a little and laughed at what he saw . the ladies at this office are so sweet and would be the only reason I ever went back , and although my mom said she'd pay up to three thousand of it idk if i'm willing to pay anything to an orthodontist of his demeanor. 3 stars bc it was clean and his staff was professional.

I had neglected to get back into the chair of Dr. Richard Boyd in time after a wire broke that was…read moreholding my teeth in place after Invisalign. As a result, a couple teeth went out of alignment. Dr. Boyd, Sr. (as in the dad) practices at Boyd Orthodontics (now Indigo Orthodontics) in Columbia, SC. He also practices with his son, also named Dr. Richard Boyd, in Virginia. I'm so thrilled to know "dad" is working with "son" on occasion as more patients will benefit from such stellar care. Dr. Boyd put me back on the road to having my teeth in perfect placement - something very important to me for my on-camera career. The Boyds know how to hire and train staff members to be kind, professional, gracious, and helpful. This office is as every medical practice should be - one of high excellence that you can trust and fully enjoy.

Since the transition from Dr. White to the new leadership at River City Orthodontics, the practice…read morehas truly stepped into an exciting new chapter--without losing the warm, community-centered feel it's always been known for. Dr. Boyd and the team have brought fresh energy, modern technology, and a patient-first approach that makes every visit feel smooth, efficient, and even enjoyable. The office has been updated with thoughtful touches, and it's clear the team is passionate about staying current with the best in orthodontic care. Communication is excellent, scheduling is easy, and there's a real sense that your time and smile are valued. Whether you're a former patient of Dr. White or new to the practice, you're in great hands. River City Orthodontics continues to honor its legacy while raising the bar for what orthodontic care should feel like. Highly recommend!

As most people are, I am guilty of not wearing my retainer after having braces as a kid. As a…read moreresult, my teeth started to shift and turn inwards to the point I started to notice and seek help to fix my smile. I did a lot of research on orthodontists and one of them quoted me an insane price for Invisalign and indicated my teeth would need to be pushed outwards before being able to be fixed and I couldn't just fix my crooked teeth, I needed to fix my entire alignment. I went to Dr. Bates for a second opinion and he assured me that fixing my crooked teeth alone was absolutely possible and he would do it for me for an incredibly reasonable price (and he worked with my time constraint for moving!) It was no brainer that I would go with him for my treatment. It only gets better, however. Him and his staff were absolutely incredible, nice, and insanely knowledgeable. So incredible, in fact, that after my round of Invisalign I came back of my own accord to completely align my teeth and fix my TMJ. I have no words to describe how incredibly overwhelmed I was that Dr. Bates helped stop the constant pain I had in my jaw and ear from the TMJ. I felt like crying tears of joy because it was absolutely affecting my everyday life. Although, my TMJ isn't completely gone, the everyday pain is no longer an issue. I cannot thank Dr. Bates and his staff enough for completely changing my life. Thank you from the bottom of my heart. If you're contemplating an orthodontist, I urge you. Please look no further. Bates Orthodontics is where you need to go.

Dr. Bates and his team really went the extra mile for us! We suffered a broken braces bracket while…read moreon vacation in Richmond. This happened late on July 3rd and I knew everyone would be closed on July 4th for holiday festivities. I called 4 highly rated orthodontic practices and left messages at each. Dr. Bates' practice was THE ONLY ONE to return my call! I was so grateful for their timely and kind response. Abbey cheerfully answered my questions, explained the process, and set up the appointment. We arrived at a building tucked conveniently off Broad Street. We were greeted and my son promptly decided to start playing the free Pac-Man machine! The waiting room was large, clean, and well decorated. We were in and out in about 5 minutes. The small gesture of fixing the bracket for a kid you'll never see again really won me over. Thanks for being faithful with the small things! It really adds up to an impressive business model.

I am so happy to have this office close to where live. The…read moreentire staff who treated me was super nice and professional, and the dentist told me that work recommended by another dentist in the area was not needed, and I appreciated his honesty. This is a great place to get all your dental work done. If you're looking for a dentist, give them a try.

I've been a VA family dentistry patient for close to 20 years and 3 or 4 different locations…read more I can safely say I don't hate going to the dentist. Everyone that works here so pleasant and kind. They never try and upsell me on teeth whitening or retainers. They just care about you and your teeth. They are SUPER busy but if you need an appointment they do get cancellations pretty frequently so they can probably squeeze you in.