Ok, I've been to this place for a few years and I have never experienced what I did this time. When you get a manicure, isn't the whole point to take off your existing polish (whether gel or regular) and put new polish on? Isn't that part of a manicure?!
Well, this guy not only rushed me (no attention to detail for either manicure or pedicure) through both while checking his phone many times; he also CHARGED me an extra $5.00 to take off my old gel polish.
WTF??? I was there weeks ago and not only did I get charged $10.00 less for the exact same thing, but there's a fee to remove polish now?!
He also didn't even give me a second coat of nail polish (seems to be the standard, right?) until I asked and then he really tried to rush me out to get to more customers. I got home and found that I had black "strings" imbedded into my GEL nail polish on at least 4 fingers. I would say that was from the brush on the polish, which only happened because of how rushed he was.
I was so livid at the rushed and aggressive way he not only did my mani/pedi (never even used anything on cuticles to soften) but also at charging me to remove nail polish! This is so far beyond any "normal" manicure I've ever had before in my life, including this place!! No one has ever charged me that and you can damn well be sure they have lost my business for good now.
This guy, I believe his name is Trae, was the worst and most unprofessional tech I have ever had there. His nail station is also the filthiest I have ever seen and he threw all the nail clippings and cuticle pieces on the floor! UGH!
The women are much better and do not charge extra to remove polish, which makes this even more suspicious.
Due to there being a lot of people waiting, I decided not to argue with him - but if they think anyone is going to pay a "take off" fee (I believe that's what he called it), they are sadly mistaken and I'd even call it greedy. It's definitely taking advantage of customers.
DO NOT GO HERE! I definitely won't! read more