I recently visited Body & Soul Massage & Wellness for my first massage experience, and…read moreunfortunately, it didn't meet my expectations. I went with a group of three other women, and the initial check-in felt a bit disorganized and uncomfortable. The staff were very particular about who needed to go first, which was surprising since it didn't seem like an issue when we booked over the phone. During the massage, the therapist was kind, but she talked the entire time, which made it difficult to relax. As someone new to massages, I didn't feel comfortable asking for silence. I also felt like there wasn't enough focus on the areas I specifically mentioned--I was hoping for deeper pressure and more attention to those spots, but each area seemed to be worked on only briefly, and the pressure overall was quite light. I also felt a bit uncomfortable during the repositioning process. When I turned over, the therapist lifted the sheet and covered my chest in a way that didn't feel very discreet, and it didn't seem like much effort was made to maintain privacy. After the massage, I overheard one of the staff members in the lobby loudly ask the therapist, "Did any of them tip you yet?" which felt unprofessional. I paid $135 for the service and left a $10 tip, and when I handed it to her, she responded with "Just 10?" which made me feel awkward and uncomfortable. Overall, for a total of $145, the experience felt more like a light, rushed massage than a relaxing, professional service. I left feeling unsatisfied and disappointed with the value for the cost. I will say- the other two girls in our group had a better experience than me and the other girl did who had the same therapist.

Wow! She may be small but she can pack a punch. I cannot recommend Linda enough. Her deep tissue…read moremassage was unlike any other I have experienced. Thank you Linda!

Two stars because the massage was genuinely good but I sadly forgot the women's name…read more Everything else was strange. I booked a scrub and called twice beforehand to confirm it was, in fact, a scrub. Both times I was told yes. What I got was something else entirely: a young technician who didn't seem confident in what she was doing rubbed a product on me in a facial room (not a wet room) and told me it would "exfoliate over time." That's not a scrub. There was no clear communication about what the service actually was, and if I hadn't asked twice to verify, I'd chalk it up to a misunderstanding. However, I did ask twice, so it reads closer to blatant misadvertising. The front desk was the other surprise. The woman who checked me in and out seemed actively put out by my presence. I asked to see the fitness facility after my sessions and before deciding whether to use it. She walked me through it with visible reluctance. The space itself was dark, empty, and a little dungeon-like -- not the polished amenity the reviews suggest. Given the reviews this place has, I expected something far more cohesive. The massage was lovely. The rest was off.

I believe a day pass is $50 bucks--might be kinda steep for some considering there isn't much to do…read morebut I was staying at the hotel so I could enjoy the spa and gym for free. That made it worth visiting. At the spa there are 2 heated mini (teeny weeny) pools, a sauna, an ice plunge, showers with shampoos and conditioners, you even get a robe and sandals so you can find a nook and take a little nap. If you get a massage it's $$$ but I enjoyed it. I got a stone massage ($$$!) and felt like a ball of dough all oiled up and ready to bake. Treat yourself! I'll dock points for price and variety.

Wonderful experience! Small array of products for purchase after your services. I wish I got an IV…read moretreatment oh well, next time!!! :)

Jolie Mountain Top spa is a cute little gem in the Catskills town of Tannersville. What strikes…read moreme the most are how talented and professional all the women who work there are. I felt comfortable in their hands and very pleased with my results. I recommend stopping by and talking to them about what they recommend for you.

I had a very needed cut and color from Danielle and she did an amazing job ! She is a Pro! Very…read moreinformative and knowledgeable about cutting hair and coloring. I appreciated the product recommendations . Great atmosphere ,professional and friendly service! I highly recommend.

I always have my Hair Cut and Beard trimmed by Stephanie…read more She does the best job I have ever done. The facility is always clean and neat. John V B

Rude service, hair turned out as pictured however, I will not be returning. 4/10 4 being I liked…read moremy hair just not how was looked at and talked to when I first walked in and left. 4 being I really liked the hair. Do not recommend there is better service elsewhere (and for a better price lol).

Paula is amazing! she worked with my damaged hair getting it back to health! I am very pleased with…read moreher expertise. She provides an array of services in which I have been very pleased; keratin treatment, hair extensions, microblading eyebrows, facials, lash lift, and laser hair removal. I would recommend her services to anyone as she is professional, meticulous, and listens to her customers. I have been very pleased each time I have gone to her studio. I am one of many who drive miles to get their hair attended to as she is an excellent stylist and beautician. Kathleen

Horrible experience. Arrived 15 minutes early as requested, and waited 40 minutes before we were…read moretaken. This was for my sisters wedding hair trial and Kris was wonderful, but the owner Cathy tried to pull a fast one on us. Long story short, this place is over priced and they will charge you for every detail if they think they can get away with it. Very unprofessional. The only words that come to mind when thinking of the business ethics is slimy and weaselly. All they want is money. Just like the previous reviewer said,they don't offer to compensate in any way for any unsatisfactory service.

I've been going here for over three years now for both waxing as well as to get my hair colored,…read morecut, etc. Kris is wonderful!!!!!! Goes out of her way to make you happy and feel beautiful :)

I am a licensed nurse esthetician and I am extremely picky who I let touch my face. Natalie is not…read moreonly warm , kind and extremely knowledgeable her work is impeccable. I won't be going anywhere else. I love the location, it's beautiful and very private and extremely clean. I feel so beautiful and extremely comfortable in her care. Thank you Natalie.

I was luckily able to get a last minute appointment before the holidays with Natalie. This is a…read moresuper high end aesthetic medical " haven" in simply an elegant location. Natalie did my injections. She has the latest products and knowledge. She will take the time to explain everything to you and listen to your concerns, not rushed- one on one. Under her deft hands and modern techniques I felt completely at ease. I suggest to let her take a look at your face with her expert eye and get her opinion, then just TRUST her. Her treatment room where she caries out procedures is pristine, yet still makes you feel comfortable and cozy. I was afraid to try a local place as I usually go to NYC for my plastic surgeons, and I am VERY particular. Well, I am an instant returning customer - I'm so pleased with my outcome and experience ! I would recommend her and this spa to anyone looking for a much needed secret fountain of youth. I had botox , restylane, and the new Kysse for lips. Outstanding , thank you I'm thrilled with my subtle outcome and natural enhancement.

Amazing spa in Lee. Had a fabulous facial which included paraffin on hands and feet, plus massages…read more Highly recommend. Elizabeth is a sweet person, and her spa is immaculate. Highly recommend.

My husband and I have had massages in some of the finest and most exotic places on the…read moreglobe....none are ever as good as Elizabeth at Soul Spa. Her hands are magic. The atmosphere is cozy and not pretentious.....do you yourself a favor and visit often....J&C