Went to this location twice. Once busy with lots of kids running around unmanaged and the second time was quiet. Both times we were left waiting. First time we were given water then no one came for our order for 15 minutes. I went to the cash to ask if I could order & they said they'd send someone right over. Ten minutes later, a server said "has no one taken your order?". Tonight, not busy - 4 of us order, 2 get our desserts in a reasonable time (10 minutes) and the next one took another 10 minutes then it seems they forgot the last one. Asked at the cash if it was coming and they said they'd check. No one came by but served the table beside us. It was 40 minutes after we arrived that the final dessert was delivered!! An apology as it was delivered then we wait for the cheque. Ask at the cash for 2 doggie boxes and the bill - am given one and told she will bring the bill. No server to our table but one to the table beside us. Ask again and FINALLY get the bill and another box. Servers were polite but not conscientious. Desserts taste fine, nothing grand, nothing bad - but with service like this? As we're leaving.... a lady at the table beside us remarked that everyone is finished and she's still not got her dessert.!! SERIOUSLY. No discount, no apology. When you're spending close to $100 for desserts & drinks this is awful. Will NOT be going back. :( read more