Husband and I both have hearing aids from Jesters. For the last 5 years they have given us…read moreexcellent service. And helped us with any issues we might have in adjusting the hearing aid

Top quality hearing aid center. Staff was very friendly and helpful. My hearing aid specialist…read moreFaith Cords was great! She was very friendly, pleasant and helpful. Faith was able to perform a hearing test for me and explained everything about my hearing and hearing aids to me in simple layman's terms. She responded to me fast and was able to make a remote change for me quickly that sounded great. Highly recommended hearing aid center.

Although the company is now run by Jeremy Jester and his wife, the reviews are true. They take care…read moreof their customers. My first set of over-the-ear hearing aids did not work out; however, instead of saying that I was stuck with them, they fitted me with internal hearing aids that are much better at meeting my needs. I whole-heartedly recommend Jester's to anyone in the Hemet area who is in need of hearing aids.

Wondering though a myriad of tests and what not to figure out what suddenly happened to hearing in…read moreone ear. The only remedy was to wear hearing aids. The ENT offered Phoneak brand for $6800. Wow. A friend of mine referred me to Jesters Hearing. So I made an appointment to be assessed for Hearing aids. This is a family business. The son Jeremy was pretty much in charge at this time. Very nice working with Jeremy. I found him very knowledgeable and accommodating. Jeremy was able to give me the same high level Hearing aids with Bluetooth at half the price that the ENT office quoted! The hearing aids have rechargeable batteries which is so so convenient. I definitely recommend Jesters Hearing.

My mom has been using the hearing aid for last 15 years. Most places she used were just bad. There…read morewere no customer care service after the purchase, and they weren't very highly knowledgeable on hearing aids and hearing loss. I found Greg accidentally, just going through Yelp and I'm so glad to find him. My mom is very happy with his service and product. Whenever I reached out to him for any adjustment on hearing aid, he is always there to help us. Greg is the best for hearing aid and also as a human being, he is just awesome man.

Want to thank Greg for is patience and service while going through the learning curve of my first…read moreset of hearing aids. Didn't like them, lost one, warranty issues and Greg stayed calm and helped me through all of my issues. Your in good hands and good service should be acknowledged, highly recommend.

My mom is coming here for hearing aid they have done everything to make her hearing aid work right…read moreMichael is very nice and patient he know his business we highly recommend this office for your hearing needs.

go to costco. get the same stuff for more than 1/3 the price. warranty, service all that stuff is…read moreway better

Outstanding service very polite good product definitely recommend them Had lost my back cover they…read morehad them in stock always stocked the batteries I need very good business

My grandma needed her hearing aids cleaned and have some maintenance done on them. This is the…read morebest hearing aid experience I have ever had. Daryn is super nice, knowledge, and fast. If you need to get a hearing aid fitted, fixed, or just need more information about hearing aids and what they do, she is the one to go to. She also does fittings for in ear monitors. So if you need ear fittings. She is the one to go to.

Exceptional care and professionalism! I was recently…read morereferred to Optimum Audiology, and my experience with Dr. Kumar was outstanding. He was incredibly well-mannered, patient, and thorough -- taking the time to explain every step of the process and ensure I understood my results. He acknowledged my history with hearing concerns and showed genuine empathy and compassion throughout the entire appointment. The office staff were warm, welcoming, and very attentive to patient needs, making the visit smooth from start to finish. I highly recommend Optimum Audiology to anyone whether you have Medi-Cal, Medicaid, or private insurance, for their professionalism, kindness, and top-quality care. My family and I will definitely continue coming here for all of our hearing needs.

Wow what a difference a day makes. Incredible performance. Things have changed a bit, however.read more

This is such a great business. They have helped my 95 year old mother for several years and we…read morewere so grateful. Unfortunately we've moved out of state, but this office is STILL helping us. Great customer service. Highly recommend !

I was looking for someone that can program my hearing aids, having them repaired, and understanding…read morewhere I was coming from with my hearing loss. Alycia Neidlinger fits that bill and I was glad to have her as my audiology professional.

I always get great customer service, their was someone that called me to see if I was able to make…read moreappt, nice, The problem was solved,

Took my Dad here today to have a hearing rest, now mind you. They called him for the appt. It was…read moreat 10:15am. We arrived at 9:55am. We both filled out paperwork. Max 10 mins. So now it's approximately 10:05am. The receptionist brought my Dad 1 other piece of paperwork to fill out and sign. Okay so, at 10:15a, nobody says anything, 10:30a now there are 3 patients in the waiting area. Still nothing is said. 10:45a, still nobody is saying a word to ANY patient. When 1 guy walks out with a patient, and says nothing to anyone. And is outside somewhere. Then another guy comes out, and calls the lady who was in front of us. And the one who went out the front door, who knows where he went. My Dad and I got up, said, to the receptionist, we're leaving. Been here for almost an hour, and walk out. The receptionist says, okay thanks. She spent more time on the phone then she did talking to the people in the waiting area. That she should have acknowledged. Just like when the phone rang. She put the person on hold, said, she was with a patient. That was a BOLD FACE LIE. And when she did pick the phone back up, the patient just wanted to reschedule an appt. Again 5 mins or less. If your having hearing problems...Please go somewhere else. These ppl don't care about their patients, in the office or on the phone. The receptionist could have done all the crap she was doing when the area wasn't full of irritated patients. Thanks for NOTHING, we WON'T be back here. And will also inform Kaiser of our experience.

I have had the worst experience ever with this company. We were initially seen in the beginning of…read moreJuly for hearing aids. They took our appointment prior to being fully authorized to accept our insurance, but we were told that August 1 they would be able to submit our authorization. We are still currently without hearing aids, and our authorization has not been sent correctly. Not only has their provider, Teresa been extremely disrespectful to us since we raised concerns regarding the way our authorization was being handled, and management has also stopped calling us back. We are three months out from having originally be seen, and we have not received his necessary hearing aids. We were provided with a temporary Hearing Aid because we raised concerns with how this is being handled and were given a pair that we're not even fully functional, missing buttons, and a rapidly draining battery (we are changing batteries sometimes twice a day), but were told to be thankful for what we received. After nearly another month we were then told that our authorization was mailed in via USPS, which is not how authorizations are done with our insurance company. At this point we're now not only concerned with the fact that we have not received our hearing aids, but our medical information was not appropriately handled and mailed to some random address. I would not recommend this company to my worst enemy. We're currently in the process of filing a grievance with our insurance and a complaint with HIPPA. We were able to get in at Jesters Hearing Aid Center Inc. They were able to clearly tell me what their authorization process is and gave a clear timeline for their process, and how long it will take us to receive hearing aids with custom molds. Even in the brief of conversation with their office staff, they were far more competent and helpful than the staff at Belton and Valley Wide Hearing. I would suggest taking your business there rather than dealing with this company.

I made an appointment for 7/1 and went into the office. Staff was helpful , took a copy of my DL…read moreand medical insurance card. Said the person who verifies insurance would be in office next day, 7/2 and call me. I never received a call. I called the following day 7/3 and no answer , left a voicemail. Three days pass I do not hear back from them , I called again, 7/6, The staff member who answered was the same woman who helped me when I went into the office. She said they would verify insurance and call me back. It's been a week 7/10 since this conversation, no call back from them. I called another hearing aid office and have an appointment elsewhere. Strange , very strange. No communication, no called back from them. How does a business stay in business by not reaching out to customers?