HORRIBLE service and even worse quality. I called Randy to update plumbing in my house I am…read morerenovating. Originally I had him install a water main shutoff and I liked him so much I had him replace the main stack and rough in plumbing throughout the house. From this point on I realized what a lousy businessman Randy is. During his initial time here giving me an estimate he told me he would get the necessary permits and I don't need to worry. When you call R and R Plumbing you will reach Randy's wife Dawn. If you call there in the morning she will answer the phone, but is always pre occupied talking to her crew and complaining about how busy she is. If you call in the afternoon Dawn may or may not answer and if she does she is "away from her desk" and may or may not return your call. Randy was very quick to say he could find a better toilet that I could buy in store. I said ok great do you have a picture because I don't want just any toilet? Nope. "I will have the guys pull one out of the box and have Dawn send you a pic" That never happened. Even after asking a second and third time, I said the hell with it and found one myself. Moving along, I wanted a washtub installed in the basement and it was the same line as before. "I can find you one way better than you can find in the store" Okay great get me one. That never happened either. Not only did Dawn keep sending me an invoice for $100 or so that I had already paid and previously disputed, I repeatedly asked her for my current invoice. She said I should have gotten it but she would "look into it and get back to me" As you can probably guess by now, that didn't happen either. I had to call her again to request it be sent again AND ask her about the permit Randy said he would get. I had to ask because by this time I was fed up and hired a new plumber. This is where the story takes a nice turn. I have never done a renovation before and it would have been nice to be told that I needed to have an inspection done by the city. I am guessing he didn't mention it because he never got the permits they told me they would. When I called him out on this to Dawn she gave me some lame story about how she rubs elbows with the people that work for the city and its "actually not a big deal" She told me worse case scenario I would get a small fine, no big deal. Obviously she doesn't have an attorney because mine assured me that was NOT the case. Moving along, she LIED to me AGAIN on the phone and said Randy just took care of it. She asked if I would like to schedule more work and I said no thank you. After having a quality plumber look at Randy's crappy work he rolled his eyes and said "this is not good" The main stack had been hacked so many times it looked like a kid took 50 pieces of random pipe and glued them together. After telling the new plumber what I was doing in the bathroom he said he has know idea wtf Randy's plan was but he would have to redo all his work. This included replacing the stack again and properly roughing in the bathroom with the rest of the work I needed finished. He pointed out pipes glued together crooked and even broken fittings. I wouldn't recommend Randy to work on ANYTHING! Call ANYONE besides R and R Plumbing. I wish I had, it cost me THOUSANDS OF DOLLARS!

In the middle of the pandemic we discovered a leaking plumbing connection in our basement. It had…read moreflooded and adjoining room. One call and a plumber was there in about half an hour. He quickly undertone problem and fixed it in under an hour. They also recommended a water damage remediation company that was there in under an hour to repair that damage. We've used R and R plumbing several times over the years. They've been very prompt, efficient, effective and the bills were always reasonable.

Our hot water heater went out and called Gomach Plumbing. What a nice guy and very reliable and…read moreefficient in his work. He had our new water heater installed in no time. We will have him again if we would need a plumbing job done again in future. He did not charge so much we had called other places like Sammons and other plumbers and they quoted us too high. Luke Gomach is your Plumber to get. I give him 5 stars.

I do not recommend this plumber. After his initial visit to see what he needed to order for us we…read moredidn't hear from him for 2 weeks. When he did call to schedule an appointment to install our items he gave us a time frame of "late morning or early afternoon." It was after 4 p.m. and he hadn't shown up or called to say he was running late, so we called him and he asked to reschedule for the next day. I told him I didn't trust him to actually show up, not to mention that it took 2 weeks to hear back from him initially, and his reply was, "I don't want to hear it so go and hire someone else if you want". We hung up, and then he called me back and apologized, and asked if he could come by the next day and install our items. I said yes, just to get it done, and not have to go through the process all over again with someone new. One last thing - is it normal for a plumber to set your water heater to 137 degrees? I don't think so.

Residents of Stevens Point and the surrounding area simply cannot do better than Rasmussen Plumbing…read more& Heating. In the past year, our 1946 home has needed a new furnace, range, & utility sink faucet. Rasmussen did the furnace for us the day after we called, which was in October. As we all know, fall temps can be unpredictable here, so we appreciated their urgency in scheduling us. The workers are friendly & the communication with their clerical staff is top-notch. They respond almost immediately, even via email, & never make you feel like a burden. When we ordered our new range, they were very accommodating in working with our delivery company's schedule to make sure our gas line to the old range was safely capped off before the new electric range was delivered. As a millennial homeowner who, honestly, is not skilled in the ways of traditional homeowners, it can be humiliating to talk to certain contractors around town who seem unenthusiastic about helping you-- even as a paying customer. Rasmussen is always kind, professional, expeditious, & thorough. We are thrilled with their work every time.

Very responsive and quick problem solving! Attentive to detail and knowledgeable. I am a plumbing…read morenovice, he took great care of us. New water softener is working great and all of our shower functions are back up and running.

It started with Sami in the showroom. She spent hours working with my wife and myself on tubs,…read moretoilets, sinks, flooring and color combinations on everything envolved. We were given a quote, we agreed and start date was set. On start date Brian shows up, introduces himself, he is the head carpenter, and lays drop cloth back to our bathroom for a complete remodel. Brad was our plumber and Paul did the electrical. Everybody was coming and going on different days keeping everything moving. All trash was hauled away, no mess. Job complete and Mike called to stop by to take pictures and compare with before pics. Went over any questions we mite have had. Great people to work with knowledgeable and friendly. Chuck Clark Omro

Watters Plumbing were very helpful in giving us all the options available to remodel our two…read morebathrooms. The employees were timely, friendly and flexible. They were very experienced and great to work with. I would certainly use them again!

Edgewater Plumbing came out after calling O'Neill Enterprises to purchase and have a water heater…read moreinstalled. The guys at Edgewater Plumbing were very polite, professional and did a good reasonably priced job installing our water heater. They cleaned up after themselves and explained the water heater settings ect.. to me. Would call them again as we are very happy with our recent experience.

We bought a 10 year old upscale home in rural Oshkosh last year. One would think that you should…read morehave no issues....Unfortunately that was NOT the case. We needed some major rerouting of plumbing from basement to the lake for sump drainage. We learned of this when the Town Sanitary Officer came to our door to report that our discharge was going into the sewer. After having a meltdown, we contacted O'Neill. Pat O'Neill and crew came out, gave us a solid estimate, and started the work. Pat O'Neill (owner) is ON SITE or CHECKING THE JOB on a continual basis - how many plumbing companies can say that? Further, the Town smiled when they heard we had hired Pat to fix the issue, as the sanitary worker said "He does good work, I know you will have this fixed right". THAT is what you want to hear when you have an issue!!! Pat and crew worked with the other contractor (electrician) by taking the lead and structuring the job so that everything was coordinated. He made countless calls and organized everything - no stress for the homeowner. He then repaired our irrigation system as well....This company really works hard and has a variety of talents. If you go with O'Neill, you know you are getting a long standing, locally owned company with a caring, professional staff that works VERY well together. I could not be happier. This was a MAJOR job and O'Neill is now the ONLY plumber I will trust for house issues, irrigation (auto sprinkler) repairs/install and any issue with drainage. THANK YOU O'NEILL. THERE ARE NOT MANY COMPANIES IN THE REPAIR BUSINESS THAT ARE TRUSTWORTHY ANYMORE - YOU ARE ONE OF THE SOLE SURVIVORS!!!

Called for service on my leaking well cap. I explained the issue over the phone and they said,…read more"Yes, we can fix that." So I setup an appointment. When the guy gets to my house I show him the leaking well cap and my questions were, "Is it supposed to do that? How does it need to be fixed?" His exact answer was, "I don't know". I explained the issue over the phone for this exact reason!!! Since I was already paying the service fee for him to come out to my house, and he wasn't able to fix my real issue, I thought I might as well have him replace my sink drain. He replaced my sink drain and as he was leaving he specifically said, "I'll figure out what needs to be done about the well cap issue, so we'll get back to you." I never heard from him or the plumbing company again except for a bill in the mail for the sink drain and service fee which totalled over $100.00 for a single sink drain!!! I called them with a specific issue that they said they could resolve. They didn't even question it. Automatically said, "Yep, we can fix that". Not only was it misleading when they told me they could fix my well cap issue, they completely lied when they said they would figure out what needs to be done and get back to me. I was expecting them to hold true to their word, like a normal good standing business would do. That never happened until I finally gave up and called a real plumbing company that was actually able to help me. Let me repeat that...I never heard back from them again except for a bill in the mail. They lied about being able to fix my issue only to get the service appointment. Then lied again when they said they would figure out what needs to be done and get back to me. Koch is the worst plumbing company I have ever dealt with!!!

From the owner: C.H. Koch Plumbing & Heating, Inc. provides for all your Oshkosh, WI Plumbing needs. We will…read morecomplete your projects on time and with impeccable skill. Our customer service is second to none. Give us a call today.

Previous home owner had work on the furnace done but after we bought the home, found the two stage…read morefurnace would not kick to the second stage. Found the thermostat and furnace were wired wrong. Fixed correctly very polite.

Would not recommend. We were quoted $120 an hour for labor and were charged $172.66. We have…read morephotos proving the time spent at our residence and google maps to give us drive time but when we questioned them, the reply was, we don't have any way to monitor our labor hours. I am pretty sure in this day an age, that can be monitored.

I really enjoyed having the gentleman come to our house during our plumbing repairs. The cost has…read morenot been overinflated and every time we've called he's comes. The plumber is professional and fair priced

Called them to replace a toilet fill valve and to replace the cartridge on a kitchen faucet. After…read morehe spent over an hour taking apart our old faucet claiming it could not be fixed. He put in a new delta faucet bottom of the line quality that dripped from the time of install. He charged us the time it took to install and remove the defective faucet? Our fault his product was not good? He ended up having to install ( we paid for ourselves) a new kitchen faucet one that we got from Moen as a warranty replacement. We were fine and willing to forgive his bad performance until he sent us a bill for $475 (that was not itemized) for labor and parts. Mike is a nice guy, but he is a crooked conman. Do yourself a favor and get an honest plumber that doesn't falsely create problems and charges you for his mistakes. We won't be calling him again.

Wonderful experience overall. They were very responsive and knowledgeable. I would highly recommend…read morethis company for anyone in need of a plumber.

From the owner: Professional, expert plumbers serving the fox cities and surrounding area. read more

Sammons Plumbing is such a great homeowners resource! I have called, several times. Got wonderful…read moretips and tricks and help with my new house. Wade has come to my house in a timely manner to help reinstall a toilet. He's looked over plumbing. Helped with design ideas. This place is top notch! You won't find any better.

Warning!!!! This company does not stand behind the products they sell. Our 3 year old water heater…read morebroke. We were informed it was under warranty and it was replaced. Later we received a bill for $280 for installation. Seeing as this is a standard fee, we should have been informed of the cost before anyone came out to our house. Received very vague answers about the policy when I stopped in to inquire. No one cared enough to work something out with me. Just a shrug of the shoulders and somebody explaining to me how their products are superior. This is laughable when ours broke after 3 years. I expect this from a big box store, not a smaller company, which usually provide more personal and caring service. You got your money out of us, Sammons, but never again.