I have to say I am very cautious of buying from a buy here pay here lot, but I bought a Chrysler…read moreSebring from them. I put over a 100000 miles on it never had a bit of problems till 4 years after the purchase. They work with you to get your payments affordable will consider buying from them again. The timing belt broke after it reached nearly 200000 miles

From the owner: Founded in 1978, Evans Motors has decades of experience buying great and dependable vehicles to…read moresell to everyone! Bad Credit, No Credit or great Credit, we have the perfect vehicle for you!

Immediately was helped out when I came in and Chase was very knowledgeable about all the vehicles I…read morewas able to try. Love the vehicle I bought! The staff is friendly. Ted makes it feel like you are valued here. A minor hiccup when it came to the sold vehicles VIN but it was handled quickly. I would recommend to check them out. Great prices and they do 2 years after military discharge discounts!

Great service at my 30k mile checkup. Only charged for services in the package actually performed/…read moreneeded and all items were reviewed with me before action was taken. Quick service and easy online appointments. It was a little packed beyond distancing in the waiting room, so I asked for another seating area -- was able to sit in the showroom and work while I waited for my car to be ready. Car was partially vacuumed (wish it was done all the way) but could not be washed because of the temps outside. Overall good experience and will bring my car back for the next checkup!

I am extremely disappointed and frustrated with my experience at this dealership. From the very…read morebeginning, I was given the runaround. I sold my vehicle on a Thursday and was explicitly told I would be paid the same day. When I arrived, the person I had been working with was suddenly no longer employed there, and I was handed off to a sales representative who was dismissive and unhelpful throughout the entire process. I was then told my payment would be ready on Monday and instructed to reach out that morning to confirm pickup at a different location. I did exactly that, only to arrive and find out my check was not there. After repeatedly telling the salesperson that I live five minutes away and would pick up the check in person, I was then informed--at the last minute--that it had been mailed instead. Clearly, there was zero communication between locations. My instructions were not passed along, and the agreed pickup time was never relayed. This level of disorganization and lack of accountability is unacceptable. To make matters worse, I attempted multiple times to contact management to understand what went wrong and resolve the issue. Not a single call was returned. That alone shows how little they value their customers. This experience was a complete waste of time and a perfect example of poor customer service and even worse communication. They tell you what you want to hear to get you in the door, then fail to follow through. If you're considering selling your vehicle, do yourself a favor--sell it privately. You'll likely get a better deal and avoid the headache of dealing with a business that clearly does not care about its customers. To say I am dissatisfied would be an understatement. This was a frustrating, disorganized, and frankly deceptive experience from start to finish.

Scamming staff and bad customer service not recommended!…read moreDriving your car like junk and blaming you for "new" issues!!! They should be turned down!!!

Joe has repeatedly gone above and beyond my expectations of great service. I have a used 4Runner…read moreand frankly am not terribly knowledgable about what repairs are necessary. First, Joe recommended only the most critical repairs and gave me a tentative timeline of when other repairs may be needed. I'd be driving across the country and he made sure I was traveling in a safe vehicle. When I arrived out west in the scorching heat, my engine light went on. I took it to the local Scottsdale dealer on Camelback and they gave me a long list of critical repairs over $3500! They made it sound like my car would drop out from under me if I didn't have the repairs done. I called Joe. He disagreed with the assessment and spoke directly with the Scottsdale dealer. He is amazing. I took the car to a very reputable repair shop that my cousin has worked with for years, IMM Auto in Tempe. Cost for the actual critical repairs, plus a repair that would be needed by next summer, under $1000. My 4Runner is running great! I wish there was a Kenny Kent in every city that I could go to. I trust not only Joe Fredrich, but also the Kenny Kent dealership.

Avoid the service department here if you value your car's interior. I took my Sienna in for a minor…read moreoil leak, and they returned it with grease all over the driver's side carpet and door sill. They tried to 'fix' it by shampooing the mat, but it's permanently stained. Zero respect for customer property.

Horrible business. Talks to people this way. Wouldnt buy from them but judging by the low stars....read more

purchased an older 2008 chrysler van under Chase's shining assurances that it was a great car and…read morethat if any issues did come up, the free 2 year warranty would cover it. Then found out the free warranty was $1700 and didnt seem to cover anything that magically showed up within literal days of me taking possession of the vehicle. Now i suppose they will try to say that im mistaken, they dont know me, or what do i expect with an older car as they have the other bad reviews. Well what i expect is to be able to drive it a while without issue. the day Chase turned the key over to me he told me of an issue that wasnt covered by that fantastic warranty. too bad id already signed the papers right? and less than a week later im stranded due to yet ANOTHER issue and no idea if ill be able to get this vehicle fixed. but it isnt Cobbs problem anymore is it? lol what a joke of a place. see they knew i was strapped financially, i barely had the down payment and the vehicle i was trading in had me nervous id be stranded if i didnt do something soon. but now i AM stranded, and $10000 in debt to boot. Thanks Cobbs! by the way here is a little proof of shady dealings with Cobbs. take note of the free warranty advertising, then the charge for it. I was told that it was just their way or wrapping the cost of the warranty up into the finance charges. See how smart Chase is? its really sad and horrible to be taken advantage of. He literally told me on the phone after the first $300 issue that he did me a favor, that this car was way better than what id traded in. is it? i seem to be stranded either way.

Good used cars at a fair price. No on the lot financing, but the cars are priced well below book…read morevalue. They are not the typical cars you find on a used car lot. There is a lot of specialty stuff like hot rods, low riders, and big luxury cars on big chrome wheels.

They had my car 2 months fixing it from and accident. I get it back and the electrical thing having…read moreto do with the backup camera the radio navigation none of that works. This is the 2nd time I have had trouble with them. All I can say is don't buy a Volkswagen from D Patrick.

This is a review/response to the response they tried to throw under my review…read more Now what we are not going to do is clarify a situation that YOU were not apart of...okay. I know what happened with my tire, it's my car and I was driving. I stated the service department, Ashlyn to be exact said that if the tire came the following Monday without delay from the hurricane that the tire would be put on and would have my car back that day. If you're a customer somewhere and are told something will be done if it has come, do you not expect that it be done? I had to call to even verify if the tire came. Then was told it would be a day or two. That is unacceptable when there was no delay and I was told MONDAY. Do you agree? So therefore nothing to clarify with that situation to come back with an excuse to my review because it is true and you all know it. Another thing the ONLY reason I got a loaner was because I griped about it...when you buy a car and told you'll have a loaner when it's at Volkswagen because you got all the bells and whistles since it sounded good...yeah that was a lie. It was like pulling teeth, then lo and behold a loaner appears out of thin air. You all didn't "graciously" loan me a vehicle lol. It was like I had to complain about something to get the respect and service I deserve and paid for. Again with excuses I understand there are agreements...I have rented vehicles and have had loaners before. I have also worked at a dealership in the service area so I'm no dummy ;) please your silly excuses to make my review not reliable isn't working. As to the rental agreement that is not what was stated to me or how it was stated nor was I told UNTIL getting there that a credit card was needed. When I had already sent personal information over text. Why wasn't I told about this? That's my problem there needs to be better communication. Mentioned needed was license and insurance but what else was needed? A credit card which was not told to me up until the transaction. The fact you all cannot see the issue makes a whole lot of sense to me now on how the service department is not up to par or have any idea how to treat customers. Please if you're going to respond take accountability to the issues addressed instead of throwing out excuses to make yourselves look better when in fact you all were the problem, not me. Again this is why I have not and will not be back at the Evansville location. Your lack of compassion to my complaint even shows perfectly how you all feel and take criticism...not well.

My mom bought a Ford escape not even 2 months ago and the car has a bad positive cable they have it…read moretaped up the car out of nowhere looses all connection so you have wiggle the positive cable to reconnect it does it all the time took it back to them and mechanic said make sure I shut my door all the way . What kind of bs mechanic they know what's wrong a d sold it that way . Is this a case of lemon law because I'm pursuing a lawyer in the next couple of days. Evansville indiana

Romaine appears to sell vehicles which have not been inspected. The vehicle they sold me had no oil…read morechange even though it displayed a sticker. There was no gas in the tank upon departure. The spot paint job that they attempted to conceal as grown into an eyesore on the hood. They didn't take the time to check the oil. They put the wrong oil in the car. They sure did accept the cash payment though and the form of a check awfully quickly. They're simply greasers indicative of the car salesperson stereotype. Their response to phone calls specific to any issues was very derelict. I actually helped to write an EEOC complaint against them for a colleague. She won the dispute. I'll never be back.

Sales men located here we're very nice and helpful to get the deal. I wanted at the financial…read moremanager lady here was really nice in person. Then after that I called and had a question and she was just over the top mean and snarky and nobody seems to actually know when all the paperwork were filled out and they made a mistake and didn't write my $500 deposit in the first time so we had to sign paperwork twice

Bought a used car and not even a week later it had to be jumped. When it was checked, the battery…read morehad almost no juice. There is no way that it got that bad that quickly so it was definitely never checked. We were told they perform over 100 points of inspection on their used vehicles, but I guess the battery life is not one of their points. Dealership wouldn't help us at all. I get the "as is" statement but also it's terrible customer service retention. It's ok, I went and bought a brand new Ford Escape a few weeks later at a competitor. Will never return and will not recommend to anyone I know

Bought a 2018 Chevy Silverado from them and from the time I decided on it and drove it off the lot…read morewas about an hour. They took 3k off the sticker price too! Everything went smooth and have had zero issues with the truck. Highly recommend Robbie and the whole crew.

We have been in contact with them since December to try and get a copy of our trade in vehicle…read moretitle so we didn't have to pay $1000 to have our new vehicle tagged. They gave us the run around and anything else they could think of for half a year. My husband finally found a way to figure it out but it was way harder than it should have been. Please go to a reputable car lot and please do not buy from here!