I couldn't ask for anything better to go to Ford dealership in Boonville, Indiana Hodge did a great…read morejob on my escape. You kept me up-to-date. Also gave me more information. I really appreciate brought my car back to the address. And that's who I stick with to take care of my car said my last name start with an L it's not L it's Theresa Combs.

Went to buy a new truck here. Demanded to run my credit "before I was allowed to drive it" ran my…read morecredit 5 times. Turned me down. If that wasn't bad enough, I wanted to truck bad enough I went to my bank, got the loan, and the new truck was nothing but trouble for the year I had it. Electrical problems every few weeks till I finally traded it in. Def avoid this place

buyers beware, I would not recommend going here, they are just there to make sale, purchased truck…read morefor son, had less then 24 hrs check engine light on, needs parts, did not want truck, dealership refused to work with us, they own the truck they would not resend contract and take truck back. they didn't even know it had damage on the front when they showed it to us, has a replaced engine supposedly under ford warrant, lots of unknowns, if you have any doubts especially from this dealership, don't buy, they are the typical used car sells man, whatever they need to do to make sell.

I purchased a Tesla from Integrity in November. I couldn't be more happy with the way I was treated…read moreas a customer and their upfront honest. Thank you so much! I will be visiting you guys again in the future.

We had an absolutely horrible experience at D-Patrick and want to make sure others are aware. We…read morepurchased a used car for my 16-year-old daughter two weeks ago. Car drove fine on test drive, no check engine light, etc. The process itself was fast and the salesperson/staff were friendly. They assured us that even though the car was sold 'as is' that they had checked it out and there was nothing going on we needed to be aware of. After about 200 miles (around 2 weeks) driven the engine started misfiring and delivering no power and the check engine light came on. She stopped driving it. On the way to the mechanic the engine seized up. When the mechanics arrived to help me there was no oil in the car. The engine needs a complete replacement, which will cost more than we paid for the car. When I spoke with the service manager he told me this car never should've been sold to anyone and sent to auction and certainly shouldn't have left the lot with no oil in it! We reached out to the salesperson we bought it from (who had called to check on the vehicle) and were told "Sorry, that's too bad. If you want to come in and buy something else from us we might knock off another $500-$1000 depending how much you spend and how much we have in the car." Was also refused the opportunity to even speak to the Sales Manager. When we mentioned there was no oil present in the car (and no leaks found) he just said "You bought it as-is, those things happen all the time here". We've also spoken to a family friend who is a dealer sales manager and he confirmed this car never should've been sold and said any reputable business would make it right. We will never use D-Patrick again and I will be sharing this information with as many people as possible.

My husband and I bought a used Chrysler Town and Country from D-Patrick in the beginning of August,…read moreAs Is. We had it home not even 3 days days before the check engine light came on. We tried reaching our salesperson and anyone there who might be able to help us and were constantly told they'd pass on the message. After dodging our calls (conveniently long enough to miss the return window) I finally was able to reach someone who said they'd "ask the manager" and would get back with me. After waiting for them to get back to us for almost a month, I finally took it to a local dealer who notified us the transmission was shot and would need to be replaced. Over $6,500 after we JUST purchased it. I called to see if the GAP insurance would cover this and again was passed around and had my calls dodged by D-Patrick. When we first bought it we were assured that everything checked out through their diagnostics and that the van was in great shape. No one buys a vehicle expecting it to not work within the month. Nobody at D-Patrick (except the finance gentleman) has even apologized that this has happened. Do NOT go here for your vehicle!

Purchased my 4th Subaru in 8 years from Romain. Tyler was very knowledgeable. I knew the numbers…read moregoing in and my decision was simply based on them whether I trade for a 2022 Forester or purchase the extended warranty on the 2019 Forester. I got a good deal, particularly given supply shortage (some dealers are charging over MSRP). I've not been disappointed in any of my purchases here.

I have come here for years to have my car serviced, as they spoil their customers senseless here…read more Not only is the service always relatively quick, but the waiting area is unlike anywhere else in the city: free Starbucks, a mini fridge always stocked with sodas and waters, snacks filled high, and comfortable seating. Not to mention, the incredible customer service and kind staff members who truly make the experience a wonderful one.

The most happy and miserable instances in life occur simultaneously while purchasing an auto…read more I have purchased several cars through various dealers, but most recently I acquired my third vehicle, a new Ram Sport, through this Indiana Dodge dealer. In my opinion, the level of service I get seems to decline with each auto purchase. For the most part, they are fairly easy to deal with; if you play hard to get, better deals will come, as with any dealer. If you start heading for the door, especially toward the end of the month, a hundred dollars here and a hundred dollars there will be offered up. This purchase went fairly smoothly, minus a discrepancy of $1500, which I discovered three hours into the process and basically had the choice to either walk away or say "Fuck It, I'll remember this shit on the next go-round" since I tend to purchase a new auto about every five years or so - if I return to this dealership at all. It came down to a "my word against yours," and "what was meant and what was understood being two different things," so, I swallowed my irritation and pressed on with the purchase. I opted for the paint seal, which is costly (between $800-900), but guarantees to protect the paint, especially the front end, from dead bugs. I travel a lot, and so far, they wipe away fairly well - far from the ease the promotional video promises they require you to watch during the sales process. The most irritating post-purchase discovery is that navigation is now an add on. Every vehicle I have purchased in the last 15 years has included navigation, but now it is a costly add on - $500. After speaking to several friends, this seems to be a popular racket among the auto brands. A buddy who just purchased an F150 paid around $1500, a friend with a new Toyota paid $1500, and another buddy was quoted $3000 for a new Audi. Ridiculous. If you are paying $40-60K for a vehicle, that should be part of the standard package. Without it, the elaborate in dash computer system is basically just for unnecessary show. Another irritation was I added some custom options to be installed prior to delivery. In past purchases, I received great deals (waived labor costs for service) on the addition of running boards, etc.; this time, I paid labor costs - a lot of labor costs, to have the items installed. In a separate Yelp post, I reviewed the dealership's Express Lube service department located a block away from the dealership; it is a further testament to the decline in quality of service over the last few years. The sales person walked me through the various options for my new truck and gave me a rather-long tutorial/sales pitch for the new U-Connect system, which is basically Dodge's version of On-Star. It is interesting, but too costly for the amount of service you receive. On my new truck purchase, I was contacted several days later and notified there was an error in my paperwork, so I had to arrange additional time to return and correct the dealership's errors. This delayed the ability to license my vehicle for several weeks. Like I said, not a wholly terrible experience, but far from the quality of my first auto purchase from this dealership in long-past years. If Dodge continues to put out a product that I desire - the upcoming versions of the Ram frighteningly seem very Fiat-ish in styling - I will continue to be a buyer; however, I may have to seek out another dealer who shows me a greater willingness to deal and leave me feeling as if I received the best deal possible.

Took my 2015 Ram 1500 in to get a grinding noise on the front end diagnosed, they told me the CV…read moreaxles and a differential needed we're bad and needed replaced they quoted price of $5,500. Took it to a different shop turns out it was the right front wheel bearing was bad and cost $475 to replace!! I've been taking my truck out there for years to get service and repairs but they just lost my business